{"id":"https://openalex.org/W4389672565","doi":"https://doi.org/10.3390/jtaer18040113","title":"Altruism in eWOM: Propensity to Write Reviews on Hotel Experience","display_name":"Altruism in eWOM: Propensity to Write Reviews on Hotel Experience","publication_year":2023,"publication_date":"2023-12-13","ids":{"openalex":"https://openalex.org/W4389672565","doi":"https://doi.org/10.3390/jtaer18040113"},"language":"en","primary_location":{"id":"doi:10.3390/jtaer18040113","is_oa":true,"landing_page_url":"https://doi.org/10.3390/jtaer18040113","pdf_url":"https://www.mdpi.com/0718-1876/18/4/113/pdf?version=1702470494","source":{"id":"https://openalex.org/S27967161","display_name":"Journal of theoretical and applied electronic commerce research","issn_l":"0718-1876","issn":["0718-1876"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Theoretical and Applied Electronic Commerce Research","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://www.mdpi.com/0718-1876/18/4/113/pdf?version=1702470494","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5053187291","display_name":"Miguel Llorens Mar\u00edn","orcid":"https://orcid.org/0000-0002-9093-1700"},"institutions":[{"id":"https://openalex.org/I121748325","display_name":"Universidad Complutense de Madrid","ror":"https://ror.org/02p0gd045","country_code":"ES","type":"education","lineage":["https://openalex.org/I121748325"]}],"countries":["ES"],"is_corresponding":true,"raw_author_name":"Miguel Llorens-Marin","raw_affiliation_strings":["Marketing Department, Universidad Complutense de Madrid, 28223 Pozuelo de Alarcon, Spain"],"raw_orcid":"https://orcid.org/0000-0002-9093-1700","affiliations":[{"raw_affiliation_string":"Marketing Department, Universidad Complutense de Madrid, 28223 Pozuelo de Alarcon, Spain","institution_ids":["https://openalex.org/I121748325"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5031853612","display_name":"Adolfo Hern\u00e1ndez","orcid":"https://orcid.org/0000-0003-1078-2328"},"institutions":[{"id":"https://openalex.org/I121748325","display_name":"Universidad Complutense de Madrid","ror":"https://ror.org/02p0gd045","country_code":"ES","type":"education","lineage":["https://openalex.org/I121748325"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Adolfo Hernandez","raw_affiliation_strings":["Department of Financial & Actuarial Economics & Statistics, Universidad Complutense de Madrid, 28223 Pozuelo de Alarcon, Spain"],"raw_orcid":"https://orcid.org/0000-0003-1078-2328","affiliations":[{"raw_affiliation_string":"Department of Financial & Actuarial Economics & Statistics, Universidad Complutense de Madrid, 28223 Pozuelo de Alarcon, Spain","institution_ids":["https://openalex.org/I121748325"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5093480934","display_name":"Mar\u00eda Puelles-Gallo","orcid":"https://orcid.org/0000-0001-7921-499X"},"institutions":[{"id":"https://openalex.org/I121748325","display_name":"Universidad Complutense de Madrid","ror":"https://ror.org/02p0gd045","country_code":"ES","type":"education","lineage":["https://openalex.org/I121748325"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Maria Puelles-Gallo","raw_affiliation_strings":["Marketing Department, Universidad Complutense de Madrid, 28223 Pozuelo de Alarcon, Spain"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Marketing Department, Universidad Complutense de Madrid, 28223 Pozuelo de Alarcon, Spain","institution_ids":["https://openalex.org/I121748325"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5053187291"],"corresponding_institution_ids":["https://openalex.org/I121748325"],"apc_list":{"value":1000,"currency":"CHF","value_usd":1207},"apc_paid":{"value":1000,"currency":"CHF","value_usd":1207},"fwci":3.7901,"has_fulltext":true,"cited_by_count":8,"citation_normalized_percentile":{"value":0.93594275,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":98},"biblio":{"volume":"18","issue":"4","first_page":"2238","last_page":"2256"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":1.0,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":1.0,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9937000274658203,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9933000206947327,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/reading","display_name":"Reading (process)","score":0.6541424989700317},{"id":"https://openalex.org/keywords/tourism","display_name":"Tourism","score":0.6419347524642944},{"id":"https://openalex.org/keywords/novelty","display_name":"Novelty","score":0.6399303078651428},{"id":"https://openalex.org/keywords/hospitality","display_name":"Hospitality","score":0.5713756680488586},{"id":"https://openalex.org/keywords/hospitality-industry","display_name":"Hospitality industry","score":0.5579929947853088},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5237421989440918},{"id":"https://openalex.org/keywords/order","display_name":"Order (exchange)","score":0.5068133473396301},{"id":"https://openalex.org/keywords/sample","display_name":"Sample (material)","score":0.45414894819259644},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.44677096605300903},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3460717499256134},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3378726840019226},{"id":"https://openalex.org/keywords/advertising","display_name":"Advertising","score":0.32449644804000854},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.24583390355110168},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.16460707783699036},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.09207338094711304}],"concepts":[{"id":"https://openalex.org/C554936623","wikidata":"https://www.wikidata.org/wiki/Q199657","display_name":"Reading (process)","level":2,"score":0.6541424989700317},{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.6419347524642944},{"id":"https://openalex.org/C2778738651","wikidata":"https://www.wikidata.org/wiki/Q16546687","display_name":"Novelty","level":2,"score":0.6399303078651428},{"id":"https://openalex.org/C107482638","wikidata":"https://www.wikidata.org/wiki/Q815825","display_name":"Hospitality","level":3,"score":0.5713756680488586},{"id":"https://openalex.org/C525551149","wikidata":"https://www.wikidata.org/wiki/Q1495452","display_name":"Hospitality industry","level":3,"score":0.5579929947853088},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5237421989440918},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.5068133473396301},{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.45414894819259644},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.44677096605300903},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3460717499256134},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3378726840019226},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.32449644804000854},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.24583390355110168},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.16460707783699036},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.09207338094711304},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C43617362","wikidata":"https://www.wikidata.org/wiki/Q170050","display_name":"Chromatography","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.3390/jtaer18040113","is_oa":true,"landing_page_url":"https://doi.org/10.3390/jtaer18040113","pdf_url":"https://www.mdpi.com/0718-1876/18/4/113/pdf?version=1702470494","source":{"id":"https://openalex.org/S27967161","display_name":"Journal of theoretical and applied electronic commerce research","issn_l":"0718-1876","issn":["0718-1876"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Theoretical and Applied Electronic Commerce Research","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:dd59374243314d3fac22f2b5bd98b4f0","is_oa":true,"landing_page_url":"https://doaj.org/article/dd59374243314d3fac22f2b5bd98b4f0","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Journal of Theoretical and Applied Electronic Commerce Research, Vol 18, Iss 4, Pp 2238-2256 (2023)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.3390/jtaer18040113","is_oa":true,"landing_page_url":"https://doi.org/10.3390/jtaer18040113","pdf_url":"https://www.mdpi.com/0718-1876/18/4/113/pdf?version=1702470494","source":{"id":"https://openalex.org/S27967161","display_name":"Journal of theoretical and applied electronic commerce research","issn_l":"0718-1876","issn":["0718-1876"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Theoretical and Applied Electronic Commerce Research","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Decent work and economic growth","score":0.6700000166893005,"id":"https://metadata.un.org/sdg/8"}],"awards":[],"funders":[{"id":"https://openalex.org/F4320313831","display_name":"Comunidad de Madrid","ror":null},{"id":"https://openalex.org/F4320321585","display_name":"Universidad Complutense de Madrid","ror":"https://ror.org/02p0gd045"}],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4389672565.pdf","grobid_xml":"https://content.openalex.org/works/W4389672565.grobid-xml"},"referenced_works_count":56,"referenced_works":["https://openalex.org/W1544629378","https://openalex.org/W1791587663","https://openalex.org/W1982986353","https://openalex.org/W1986939838","https://openalex.org/W1987313171","https://openalex.org/W2003789616","https://openalex.org/W2004196287","https://openalex.org/W2010599172","https://openalex.org/W2028538363","https://openalex.org/W2039429194","https://openalex.org/W2041711461","https://openalex.org/W2044037197","https://openalex.org/W2044846008","https://openalex.org/W2060798185","https://openalex.org/W2067200586","https://openalex.org/W2073817796","https://openalex.org/W2094529145","https://openalex.org/W2131821896","https://openalex.org/W2150576019","https://openalex.org/W2167325287","https://openalex.org/W2239794783","https://openalex.org/W2254312877","https://openalex.org/W2275869402","https://openalex.org/W2283810887","https://openalex.org/W2294245600","https://openalex.org/W2346581450","https://openalex.org/W2465863825","https://openalex.org/W2519517651","https://openalex.org/W2582208380","https://openalex.org/W2594433976","https://openalex.org/W2606481078","https://openalex.org/W2760778151","https://openalex.org/W2768505907","https://openalex.org/W2785736795","https://openalex.org/W2788215828","https://openalex.org/W2886540484","https://openalex.org/W2902433259","https://openalex.org/W2982130170","https://openalex.org/W3010234784","https://openalex.org/W3018788293","https://openalex.org/W3041309399","https://openalex.org/W3047802401","https://openalex.org/W3080301086","https://openalex.org/W3083824253","https://openalex.org/W3088364494","https://openalex.org/W3093169136","https://openalex.org/W3094079085","https://openalex.org/W3094820132","https://openalex.org/W4224093941","https://openalex.org/W4236482594","https://openalex.org/W4245463578","https://openalex.org/W4295183033","https://openalex.org/W4295886463","https://openalex.org/W6674304987","https://openalex.org/W6756755595","https://openalex.org/W6780089988"],"related_works":["https://openalex.org/W3167248615","https://openalex.org/W3195436559","https://openalex.org/W40154911","https://openalex.org/W2057290649","https://openalex.org/W250174581","https://openalex.org/W2373766366","https://openalex.org/W3171522609","https://openalex.org/W2029400148","https://openalex.org/W4301934261","https://openalex.org/W2951269499"],"abstract_inverted_index":{"This":[0,133],"research":[1,71,158],"tests":[2],"the":[3,11,18,47,50,75,99,120,137,146,156,163],"relationship":[4,91],"between":[5,92],"aspects":[6],"of":[7,13,31,49,69,139],"customer":[8,183],"influenceability":[9],"at":[10],"time":[12],"booking":[14],"a":[15,22,55,61,79,84,90,111],"hotel":[16],"with":[17],"propensity":[19,100],"to":[20,45,83,101,109,118,127,142,155,174],"write":[21,102,110,128,151],"review":[23,112],"in":[24,43,73,149,160,179],"electronic":[25],"word-of-mouth":[26],"communication.":[27],"A":[28],"valid":[29],"sample":[30],"739":[32],"online":[33],"questionnaires":[34],"was":[35,41,58,64],"obtained.":[36],"An":[37],"Exploratory":[38],"Factor":[39],"Analysis":[40],"conducted":[42],"order":[44],"reduce":[46],"dimensions":[48],"two":[51],"critical":[52],"variables,":[53],"and":[54,98,124,165,181],"measurement":[56],"model":[57],"built.":[59],"Then":[60],"Path":[62],"analysis":[63],"carried":[65],"out.":[66],"The":[67,104],"novelty":[68],"this":[70],"lies":[72],"measuring":[74],"evolution":[76],"from":[77],"being":[78,93,140],"passive":[80],"eWOM":[81,86,161],"reader":[82],"proactive":[85],"writer.":[87],"Results":[88],"indicate":[89],"influenced":[94],"by":[95],"reading":[96,143],"reviews":[97,129,144],"reviews.":[103,184],"most":[105,121],"important":[106],"underlying":[107],"motivation":[108],"is":[113],"altruistic.":[114],"Managers":[115],"should":[116],"try":[117],"identify":[119],"responsive":[122,141],"customers":[123],"encourage":[125],"them":[126],"on":[130,145],"altruistic":[131],"grounds.":[132],"study":[134],"effectively":[135],"validated":[136],"impact":[138],"inclination":[147],"to,":[148],"turn,":[150],"them.":[152],"Findings":[153],"contribute":[154],"evolving":[157],"landscape":[159],"within":[162],"hospitality":[164],"tourism":[166],"sector,":[167],"offering":[168],"practical":[169],"insights":[170],"for":[171],"industry":[172],"practitioners":[173],"formulate":[175],"more":[176],"effective":[177],"strategies":[178],"soliciting":[180],"managing":[182]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":5}],"updated_date":"2026-08-21T09:56:20.448147","created_date":"2025-10-10T00:00:00"}
