{"id":"https://openalex.org/W4387540463","doi":"https://doi.org/10.3390/jtaer18040092","title":"Exploring Factors Affecting Mobile Government Services Adoption in the Egyptian Context","display_name":"Exploring Factors Affecting Mobile Government Services Adoption in the Egyptian Context","publication_year":2023,"publication_date":"2023-10-11","ids":{"openalex":"https://openalex.org/W4387540463","doi":"https://doi.org/10.3390/jtaer18040092"},"language":"en","primary_location":{"id":"doi:10.3390/jtaer18040092","is_oa":true,"landing_page_url":"https://doi.org/10.3390/jtaer18040092","pdf_url":"https://www.mdpi.com/0718-1876/18/4/92/pdf?version=1697015419","source":{"id":"https://openalex.org/S27967161","display_name":"Journal of theoretical and applied electronic commerce research","issn_l":"0718-1876","issn":["0718-1876"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Theoretical and Applied Electronic Commerce Research","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://www.mdpi.com/0718-1876/18/4/92/pdf?version=1697015419","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5093044757","display_name":"Sherif Elbatanouny","orcid":"https://orcid.org/0009-0009-6277-2755"},"institutions":[{"id":"https://openalex.org/I59272784","display_name":"Arab Academy for Science, Technology, and Maritime Transport","ror":"https://ror.org/0004vyj87","country_code":"EG","type":"education","lineage":["https://openalex.org/I59272784"]},{"id":"https://openalex.org/I60488453","display_name":"Middlesex University","ror":"https://ror.org/01rv4p989","country_code":"GB","type":"education","lineage":["https://openalex.org/I60488453"]}],"countries":["EG","GB"],"is_corresponding":true,"raw_author_name":"Sherif Elbatanouny","raw_affiliation_strings":["Business Information Systems Department, Arab Academy for Science Technology and Maritime Transport, Alexandria, Egypt","Computer Science Department, Faculty of Science and Technology, Middlesex University, The Burroughs, Hendon, London NW4 4BT, UK"],"raw_orcid":"https://orcid.org/0009-0009-6277-2755","affiliations":[{"raw_affiliation_string":"Business Information Systems Department, Arab Academy for Science Technology and Maritime Transport, Alexandria, Egypt","institution_ids":["https://openalex.org/I59272784"]},{"raw_affiliation_string":"Computer Science Department, Faculty of Science and Technology, Middlesex University, The Burroughs, Hendon, London NW4 4BT, UK","institution_ids":["https://openalex.org/I60488453"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5053325265","display_name":"Georgios Dafoulas","orcid":"https://orcid.org/0000-0003-2638-8771"},"institutions":[{"id":"https://openalex.org/I60488453","display_name":"Middlesex University","ror":"https://ror.org/01rv4p989","country_code":"GB","type":"education","lineage":["https://openalex.org/I60488453"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Georgios Dafoulas","raw_affiliation_strings":["Computer Science Department, Faculty of Science and Technology, Middlesex University, The Burroughs, Hendon, London NW4 4BT, UK"],"raw_orcid":"https://orcid.org/0000-0003-2638-8771","affiliations":[{"raw_affiliation_string":"Computer Science Department, Faculty of Science and Technology, Middlesex University, The Burroughs, Hendon, London NW4 4BT, UK","institution_ids":["https://openalex.org/I60488453"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5017510768","display_name":"Noha Saleeb","orcid":"https://orcid.org/0000-0002-8509-1508"},"institutions":[{"id":"https://openalex.org/I60488453","display_name":"Middlesex University","ror":"https://ror.org/01rv4p989","country_code":"GB","type":"education","lineage":["https://openalex.org/I60488453"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Noha Saleeb","raw_affiliation_strings":["Department of Design Engineering and Mathematics, Faculty of Science and Technology, Middlesex University, The Burroughs, Hendon, London NW4 4BT, UK"],"raw_orcid":"https://orcid.org/0000-0002-8509-1508","affiliations":[{"raw_affiliation_string":"Department of Design Engineering and Mathematics, Faculty of Science and Technology, Middlesex University, The Burroughs, Hendon, London NW4 4BT, UK","institution_ids":["https://openalex.org/I60488453"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5093044757"],"corresponding_institution_ids":["https://openalex.org/I59272784","https://openalex.org/I60488453"],"apc_list":{"value":1000,"currency":"CHF","value_usd":1207},"apc_paid":{"value":1000,"currency":"CHF","value_usd":1207},"fwci":8.9313,"has_fulltext":true,"cited_by_count":9,"citation_normalized_percentile":{"value":0.97650874,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"18","issue":"4","first_page":"1820","last_page":"1837"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9983999729156494,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11499","display_name":"ICT Impact and Policies","score":0.9945999979972839,"subfield":{"id":"https://openalex.org/subfields/2214","display_name":"Media Technology"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/unified-theory-of-acceptance-and-use-of-technology","display_name":"Unified theory of acceptance and use of technology","score":0.8385934233665466},{"id":"https://openalex.org/keywords/technology-acceptance-model","display_name":"Technology acceptance model","score":0.6904205083847046},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.6370267868041992},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.6278186440467834},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5795395970344543},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5638517737388611},{"id":"https://openalex.org/keywords/theory-of-planned-behavior","display_name":"Theory of planned behavior","score":0.5325720906257629},{"id":"https://openalex.org/keywords/theory-of-reasoned-action","display_name":"Theory of reasoned action","score":0.5094173550605774},{"id":"https://openalex.org/keywords/mobile-technology","display_name":"Mobile technology","score":0.49300429224967957},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.4733850061893463},{"id":"https://openalex.org/keywords/mobile-device","display_name":"Mobile device","score":0.3720942735671997},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.3453107178211212},{"id":"https://openalex.org/keywords/expectancy-theory","display_name":"Expectancy theory","score":0.3110145330429077},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.24803438782691956},{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.24065661430358887},{"id":"https://openalex.org/keywords/control","display_name":"Control (management)","score":0.17313864827156067},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.14134803414344788},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.13292694091796875},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.09720185399055481},{"id":"https://openalex.org/keywords/management","display_name":"Management","score":0.0955427885055542},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.08778294920921326}],"concepts":[{"id":"https://openalex.org/C2780346085","wikidata":"https://www.wikidata.org/wiki/Q7884986","display_name":"Unified theory of acceptance and use of technology","level":3,"score":0.8385934233665466},{"id":"https://openalex.org/C2776185967","wikidata":"https://www.wikidata.org/wiki/Q112945","display_name":"Technology acceptance model","level":3,"score":0.6904205083847046},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6370267868041992},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.6278186440467834},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5795395970344543},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5638517737388611},{"id":"https://openalex.org/C89785696","wikidata":"https://www.wikidata.org/wiki/Q2290753","display_name":"Theory of planned behavior","level":3,"score":0.5325720906257629},{"id":"https://openalex.org/C123269153","wikidata":"https://www.wikidata.org/wiki/Q1897038","display_name":"Theory of reasoned action","level":2,"score":0.5094173550605774},{"id":"https://openalex.org/C60952562","wikidata":"https://www.wikidata.org/wiki/Q6887246","display_name":"Mobile technology","level":3,"score":0.49300429224967957},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4733850061893463},{"id":"https://openalex.org/C186967261","wikidata":"https://www.wikidata.org/wiki/Q5082128","display_name":"Mobile device","level":2,"score":0.3720942735671997},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.3453107178211212},{"id":"https://openalex.org/C188353592","wikidata":"https://www.wikidata.org/wiki/Q450586","display_name":"Expectancy theory","level":2,"score":0.3110145330429077},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.24803438782691956},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.24065661430358887},{"id":"https://openalex.org/C2775924081","wikidata":"https://www.wikidata.org/wiki/Q55608371","display_name":"Control (management)","level":2,"score":0.17313864827156067},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.14134803414344788},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.13292694091796875},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.09720185399055481},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.0955427885055542},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.08778294920921326},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.3390/jtaer18040092","is_oa":true,"landing_page_url":"https://doi.org/10.3390/jtaer18040092","pdf_url":"https://www.mdpi.com/0718-1876/18/4/92/pdf?version=1697015419","source":{"id":"https://openalex.org/S27967161","display_name":"Journal of theoretical and applied electronic commerce research","issn_l":"0718-1876","issn":["0718-1876"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Theoretical and Applied Electronic Commerce Research","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:596e8e620cd54aa8978113c6f406a05e","is_oa":true,"landing_page_url":"https://doaj.org/article/596e8e620cd54aa8978113c6f406a05e","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Journal of Theoretical and Applied Electronic Commerce Research, Vol 18, Iss 4, Pp 1820-1837 (2023)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.3390/jtaer18040092","is_oa":true,"landing_page_url":"https://doi.org/10.3390/jtaer18040092","pdf_url":"https://www.mdpi.com/0718-1876/18/4/92/pdf?version=1697015419","source":{"id":"https://openalex.org/S27967161","display_name":"Journal of theoretical and applied electronic commerce research","issn_l":"0718-1876","issn":["0718-1876"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Theoretical and Applied Electronic Commerce Research","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4387540463.pdf","grobid_xml":"https://content.openalex.org/works/W4387540463.grobid-xml"},"referenced_works_count":63,"referenced_works":["https://openalex.org/W22161401","https://openalex.org/W1964048369","https://openalex.org/W1972463296","https://openalex.org/W2005215882","https://openalex.org/W2033943395","https://openalex.org/W2038539934","https://openalex.org/W2055851468","https://openalex.org/W2073700017","https://openalex.org/W2075487665","https://openalex.org/W2075669799","https://openalex.org/W2099697766","https://openalex.org/W2100379340","https://openalex.org/W2126164224","https://openalex.org/W2147814282","https://openalex.org/W2150376909","https://openalex.org/W2183409665","https://openalex.org/W2225515936","https://openalex.org/W2491302345","https://openalex.org/W2585956591","https://openalex.org/W2604351341","https://openalex.org/W2618341982","https://openalex.org/W2770460094","https://openalex.org/W2779425296","https://openalex.org/W2800778217","https://openalex.org/W2803069900","https://openalex.org/W2920522151","https://openalex.org/W2954849019","https://openalex.org/W2957144896","https://openalex.org/W2997252086","https://openalex.org/W3009164030","https://openalex.org/W3023056994","https://openalex.org/W3046757718","https://openalex.org/W3083437549","https://openalex.org/W3083925603","https://openalex.org/W3097285350","https://openalex.org/W3121581735","https://openalex.org/W3123704110","https://openalex.org/W3123708435","https://openalex.org/W3137862905","https://openalex.org/W3164429417","https://openalex.org/W3173350774","https://openalex.org/W4210489535","https://openalex.org/W4210839438","https://openalex.org/W4220850029","https://openalex.org/W4224300552","https://openalex.org/W4293104574","https://openalex.org/W4307446496","https://openalex.org/W4310551434","https://openalex.org/W4313446275","https://openalex.org/W4319986502","https://openalex.org/W4398635550","https://openalex.org/W6600884097","https://openalex.org/W6640968587","https://openalex.org/W6681970704","https://openalex.org/W6682416952","https://openalex.org/W6686094166","https://openalex.org/W6689260595","https://openalex.org/W6754691699","https://openalex.org/W6782814378","https://openalex.org/W6788822646","https://openalex.org/W6791768827","https://openalex.org/W6795708834","https://openalex.org/W6809646414"],"related_works":["https://openalex.org/W2994475658","https://openalex.org/W2794854627","https://openalex.org/W2565754202","https://openalex.org/W2505902151","https://openalex.org/W1746336329","https://openalex.org/W3099476762","https://openalex.org/W3130666385","https://openalex.org/W1967662065","https://openalex.org/W4310376527","https://openalex.org/W1538952094"],"abstract_inverted_index":{"This":[0,195],"research":[1,196],"intends":[2],"to":[3,106,205],"identify":[4,107],"factors":[5,19,61,158],"in":[6,67,74,87,131,148,163],"the":[7,14,24,30,36,41,47,75,92,108,115,127,132,153,157,164,216],"adoption":[8,162,217],"of":[9,26,32,50,54,77,95,118,152,186,218],"mobile":[10,16,64,110,119,160],"government":[11,17,65,111,120,161],"services,":[12],"recognizing":[13],"main":[15,93,109],"acceptance":[18,38,51,66,112],"through":[20,138],"different":[21],"models,":[22],"namely,":[23],"theory":[25,31,49],"reasoned":[27],"action":[28],"(TRA),":[29],"planned":[33],"behavior":[34],"(TPB),":[35],"technology":[37,42,55,141,176],"model":[39],"(TAM),":[40],"readiness":[43],"index":[44],"(TRI),":[45],"and":[46,52,69,85,122,143,174,177,191,199,207],"unified":[48],"use":[53],"(UTAUT).":[56],"Reviewing":[57],"prior":[58,104],"studies":[59,105],"on":[60],"that":[62,129,156,211],"influence":[63],"Egypt":[68],"addressing":[70],"local":[71],"challenges":[72,86,128,182],"help":[73],"development":[76],"effective":[78],"strategies":[79],"for":[80,215],"successful":[81],"implementation,":[82],"considering":[83],"opportunities":[84,173],"value-added":[88],"services":[89],"(VAS).":[90],"Therefore,":[91],"objectives":[94],"this":[96],"paper":[97],"are":[98,136,167],"as":[99,169],"follows:":[100,170],"we":[101],"critically":[102],"review":[103],"factors,":[113],"explore":[114],"identified":[116,168],"dimensions":[117],"acceptance,":[121],"recognize":[123],"further":[124],"insights":[125,202],"into":[126,203],"exist":[130],"Egyptian":[133,165],"context.":[134],"Data":[135],"gathered":[137],"interviews":[139],"with":[140,145,201],"experts":[142],"customers":[144],"technological":[146],"experience":[147],"Egypt.":[149],"The":[150],"findings":[151],"study":[154],"show":[155],"affecting":[159],"context":[166],"facilitating":[171],"conditions,":[172],"challenges,":[175],"information":[178],"systems,":[179],"perceived":[180],"usefulness,":[181],"like":[183],"a":[184],"lack":[185],"trust,":[187],"cost,":[188],"privacy,":[189],"age,":[190],"several":[192],"other":[193],"obstacles.":[194],"assists":[197],"scholars":[198],"practitioners":[200],"how":[204],"create":[206],"promote":[208],"an":[209],"application":[210],"is":[212],"deemed":[213],"attractive":[214],"m-government":[219],"services.":[220]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":6},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1}],"updated_date":"2026-08-21T09:56:20.448147","created_date":"2025-10-10T00:00:00"}