{"id":"https://openalex.org/W4309938110","doi":"https://doi.org/10.3390/informatics9040095","title":"A Benefit Dependency Network for Shadow Information Technology Adoption, Based on Practitioners\u2019 Viewpoints","display_name":"A Benefit Dependency Network for Shadow Information Technology Adoption, Based on Practitioners\u2019 Viewpoints","publication_year":2022,"publication_date":"2022-11-24","ids":{"openalex":"https://openalex.org/W4309938110","doi":"https://doi.org/10.3390/informatics9040095"},"language":"en","primary_location":{"id":"doi:10.3390/informatics9040095","is_oa":true,"landing_page_url":"https://doi.org/10.3390/informatics9040095","pdf_url":"https://www.mdpi.com/2227-9709/9/4/95/pdf?version=1669685870","source":{"id":"https://openalex.org/S2738238905","display_name":"Informatics","issn_l":"2227-9709","issn":["2227-9709"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Informatics","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://www.mdpi.com/2227-9709/9/4/95/pdf?version=1669685870","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5044313301","display_name":"Isa\u00edas Scalabrin Bianchi","orcid":"https://orcid.org/0000-0001-5480-0642"},"institutions":[{"id":"https://openalex.org/I192703252","display_name":"Universidad de Lima","ror":"https://ror.org/01751w114","country_code":"PE","type":"education","lineage":["https://openalex.org/I192703252"]}],"countries":["PE"],"is_corresponding":true,"raw_author_name":"Isaias Scalabrin Bianchi","raw_affiliation_strings":["Grupo de Investigaci\u00f3n Desarrollo Empresarial, Gesti\u00f3n del Conocimiento e Innovaci\u00f3n, Instituto de Investigaci\u00f3n Cient\u00edfica, Universidad de Lima, Lima 15023, Peru"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Grupo de Investigaci\u00f3n Desarrollo Empresarial, Gesti\u00f3n del Conocimiento e Innovaci\u00f3n, Instituto de Investigaci\u00f3n Cient\u00edfica, Universidad de Lima, Lima 15023, Peru","institution_ids":["https://openalex.org/I192703252"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5026836482","display_name":"Ant\u00f3nio Vaquina","orcid":null},"institutions":[{"id":"https://openalex.org/I110026055","display_name":"Iscte \u2013 Instituto Universit\u00e1rio de Lisboa","ror":"https://ror.org/014837179","country_code":"PT","type":"education","lineage":["https://openalex.org/I110026055"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"Ant\u00f3nio Vaquina","raw_affiliation_strings":["Department of Information Science and Technology, Instituto Universit\u00e1rio de Lisboa (ISCTE-IUL), 1649-026 Lisbon, Portugal"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Information Science and Technology, Instituto Universit\u00e1rio de Lisboa (ISCTE-IUL), 1649-026 Lisbon, Portugal","institution_ids":["https://openalex.org/I110026055"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5063375859","display_name":"R\u00faben Pereira","orcid":"https://orcid.org/0000-0002-3001-5911"},"institutions":[{"id":"https://openalex.org/I110026055","display_name":"Iscte \u2013 Instituto Universit\u00e1rio de Lisboa","ror":"https://ror.org/014837179","country_code":"PT","type":"education","lineage":["https://openalex.org/I110026055"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"Ruben Pereira","raw_affiliation_strings":["Department of Information Science and Technology, Instituto Universit\u00e1rio de Lisboa (ISCTE-IUL), 1649-026 Lisbon, Portugal"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Information Science and Technology, Instituto Universit\u00e1rio de Lisboa (ISCTE-IUL), 1649-026 Lisbon, Portugal","institution_ids":["https://openalex.org/I110026055"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5045690626","display_name":"Rui Dinis Sousa","orcid":"https://orcid.org/0000-0001-7607-555X"},"institutions":[{"id":"https://openalex.org/I99682543","display_name":"University of Minho","ror":"https://ror.org/037wpkx04","country_code":"PT","type":"education","lineage":["https://openalex.org/I99682543"]}],"countries":["PT"],"is_corresponding":false,"raw_author_name":"Rui Dinis Sousa","raw_affiliation_strings":["ALGORITMI Center, Department of Information Systems, University of Minho, 4804-533 Guimar\u00e3es, Portugal"],"raw_orcid":"https://orcid.org/0000-0001-7607-555X","affiliations":[{"raw_affiliation_string":"ALGORITMI Center, Department of Information Systems, University of Minho, 4804-533 Guimar\u00e3es, Portugal","institution_ids":["https://openalex.org/I99682543"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5001304689","display_name":"Guillermo Antonio D\u00e1vila","orcid":"https://orcid.org/0000-0002-1479-2585"},"institutions":[{"id":"https://openalex.org/I192703252","display_name":"Universidad de Lima","ror":"https://ror.org/01751w114","country_code":"PE","type":"education","lineage":["https://openalex.org/I192703252"]}],"countries":["PE"],"is_corresponding":false,"raw_author_name":"Guillermo Antonio D\u00e1vila","raw_affiliation_strings":["Grupo de Investigaci\u00f3n Desarrollo Empresarial, Gesti\u00f3n del Conocimiento e Innovaci\u00f3n, Carrera de Ingenier\u00eda de Sistemas, Instituto de Investigaci\u00f3n Cient\u00edfica, Universidad de Lima, Lima 15023, Peru"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Grupo de Investigaci\u00f3n Desarrollo Empresarial, Gesti\u00f3n del Conocimiento e Innovaci\u00f3n, Carrera de Ingenier\u00eda de Sistemas, Instituto de Investigaci\u00f3n Cient\u00edfica, Universidad de Lima, Lima 15023, Peru","institution_ids":["https://openalex.org/I192703252"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5044313301"],"corresponding_institution_ids":["https://openalex.org/I192703252"],"apc_list":{"value":1600,"currency":"CHF","value_usd":1732},"apc_paid":{"value":1600,"currency":"CHF","value_usd":1732},"fwci":1.859,"has_fulltext":true,"cited_by_count":5,"citation_normalized_percentile":{"value":0.88557403,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":95,"max":97},"biblio":{"volume":"9","issue":"4","first_page":"95","last_page":"95"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.9959999918937683,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.9959999918937683,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9954000115394592,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9901000261306763,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/viewpoints","display_name":"Viewpoints","score":0.8892368674278259},{"id":"https://openalex.org/keywords/dependency","display_name":"Dependency (UML)","score":0.6268123984336853},{"id":"https://openalex.org/keywords/order","display_name":"Order (exchange)","score":0.6212871074676514},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5593074560165405},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5523868799209595},{"id":"https://openalex.org/keywords/shadow","display_name":"Shadow (psychology)","score":0.5484529137611389},{"id":"https://openalex.org/keywords/revenue","display_name":"Revenue","score":0.5372014045715332},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.47306859493255615},{"id":"https://openalex.org/keywords/design-science-research","display_name":"Design science research","score":0.45741552114486694},{"id":"https://openalex.org/keywords/information-technology","display_name":"Information technology","score":0.4368709623813629},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.4088745415210724},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.359826922416687},{"id":"https://openalex.org/keywords/information-system","display_name":"Information system","score":0.35040968656539917},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.19552898406982422},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.15885379910469055},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.13464298844337463}],"concepts":[{"id":"https://openalex.org/C2776035091","wikidata":"https://www.wikidata.org/wiki/Q7928819","display_name":"Viewpoints","level":2,"score":0.8892368674278259},{"id":"https://openalex.org/C19768560","wikidata":"https://www.wikidata.org/wiki/Q320727","display_name":"Dependency (UML)","level":2,"score":0.6268123984336853},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.6212871074676514},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5593074560165405},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5523868799209595},{"id":"https://openalex.org/C117797892","wikidata":"https://www.wikidata.org/wiki/Q286363","display_name":"Shadow (psychology)","level":2,"score":0.5484529137611389},{"id":"https://openalex.org/C195487862","wikidata":"https://www.wikidata.org/wiki/Q850210","display_name":"Revenue","level":2,"score":0.5372014045715332},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.47306859493255615},{"id":"https://openalex.org/C2777655877","wikidata":"https://www.wikidata.org/wiki/Q3475740","display_name":"Design science research","level":3,"score":0.45741552114486694},{"id":"https://openalex.org/C121017731","wikidata":"https://www.wikidata.org/wiki/Q11661","display_name":"Information technology","level":2,"score":0.4368709623813629},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4088745415210724},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.359826922416687},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.35040968656539917},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.19552898406982422},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.15885379910469055},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.13464298844337463},{"id":"https://openalex.org/C142362112","wikidata":"https://www.wikidata.org/wiki/Q735","display_name":"Art","level":0,"score":0.0},{"id":"https://openalex.org/C153349607","wikidata":"https://www.wikidata.org/wiki/Q36649","display_name":"Visual arts","level":1,"score":0.0},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C542102704","wikidata":"https://www.wikidata.org/wiki/Q183257","display_name":"Psychotherapist","level":1,"score":0.0},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":6,"locations":[{"id":"doi:10.3390/informatics9040095","is_oa":true,"landing_page_url":"https://doi.org/10.3390/informatics9040095","pdf_url":"https://www.mdpi.com/2227-9709/9/4/95/pdf?version=1669685870","source":{"id":"https://openalex.org/S2738238905","display_name":"Informatics","issn_l":"2227-9709","issn":["2227-9709"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Informatics","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:c94dc4760f5847a79adebe03aab93051","is_oa":true,"landing_page_url":"https://doaj.org/article/c94dc4760f5847a79adebe03aab93051","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Informatics, Vol 9, Iss 4, p 95 (2022)","raw_type":"article"},{"id":"pmh:oai:mdpi.com:/2227-9709/9/4/95/","is_oa":true,"landing_page_url":"https://dx.doi.org/10.3390/informatics9040095","pdf_url":null,"source":{"id":"https://openalex.org/S4306400947","display_name":"MDPI (MDPI AG)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I4210097602","host_organization_name":"Multidisciplinary Digital Publishing Institute (Switzerland)","host_organization_lineage":["https://openalex.org/I4210097602"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Informatics; Volume 9; Issue 4; Pages: 95","raw_type":"Text"},{"id":"pmh:oai:repositorio.iscte-iul.pt:10071/27224","is_oa":true,"landing_page_url":"http://hdl.handle.net/10071/27224","pdf_url":null,"source":{"id":"https://openalex.org/S7407055197","display_name":"Reposit\u00f3rio do ISCTE-IUL","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"},{"id":"pmh:oai:repositorio.ulima.edu.pe:20.500.12724/17645","is_oa":true,"landing_page_url":"https://hdl.handle.net/20.500.12724/17645","pdf_url":null,"source":{"id":"https://openalex.org/S4306402641","display_name":"LA Referencia (Red Federada de Repositorios Institucionales de Publicaciones Cient\u00edficas)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I4383465926","host_organization_name":"LA Referencia","host_organization_lineage":["https://openalex.org/I4383465926"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-sa","license_id":"https://openalex.org/licenses/cc-by-nc-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"instacron:ULIMA","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:repositorium.sdum.uminho.pt:1822/83960","is_oa":true,"landing_page_url":"https://hdl.handle.net/1822/83960","pdf_url":null,"source":{"id":"https://openalex.org/S4306400354","display_name":"Reposit\u00f3riUM (Universidade do Minho)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I99682543","host_organization_name":"University of Minho","host_organization_lineage":["https://openalex.org/I99682543"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"journal article"}],"best_oa_location":{"id":"doi:10.3390/informatics9040095","is_oa":true,"landing_page_url":"https://doi.org/10.3390/informatics9040095","pdf_url":"https://www.mdpi.com/2227-9709/9/4/95/pdf?version=1669685870","source":{"id":"https://openalex.org/S2738238905","display_name":"Informatics","issn_l":"2227-9709","issn":["2227-9709"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Informatics","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.5400000214576721,"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4309938110.pdf","grobid_xml":"https://content.openalex.org/works/W4309938110.grobid-xml"},"referenced_works_count":52,"referenced_works":["https://openalex.org/W10455240","https://openalex.org/W124963830","https://openalex.org/W1027154050","https://openalex.org/W1502975542","https://openalex.org/W1525696037","https://openalex.org/W1968974737","https://openalex.org/W2031909074","https://openalex.org/W2068000209","https://openalex.org/W2078736349","https://openalex.org/W2119313576","https://openalex.org/W2130831455","https://openalex.org/W2136922540","https://openalex.org/W2528251050","https://openalex.org/W2586679283","https://openalex.org/W2589114808","https://openalex.org/W2616630680","https://openalex.org/W2734481165","https://openalex.org/W2742897094","https://openalex.org/W2743896992","https://openalex.org/W2747477099","https://openalex.org/W2789274555","https://openalex.org/W2807135994","https://openalex.org/W2897196024","https://openalex.org/W2900726416","https://openalex.org/W2902777549","https://openalex.org/W2906746788","https://openalex.org/W2925294513","https://openalex.org/W2969967823","https://openalex.org/W2978143577","https://openalex.org/W2996276100","https://openalex.org/W3010117219","https://openalex.org/W3013065900","https://openalex.org/W3015801575","https://openalex.org/W3043055247","https://openalex.org/W3086835247","https://openalex.org/W3107607009","https://openalex.org/W3132518126","https://openalex.org/W3151685851","https://openalex.org/W3153582824","https://openalex.org/W3208645186","https://openalex.org/W4210410596","https://openalex.org/W4225428244","https://openalex.org/W4245493639","https://openalex.org/W4246467737","https://openalex.org/W4283450685","https://openalex.org/W4293169074","https://openalex.org/W6605072458","https://openalex.org/W6622132021","https://openalex.org/W6626851984","https://openalex.org/W6629869590","https://openalex.org/W6631664555","https://openalex.org/W6768068640"],"related_works":["https://openalex.org/W2385368906","https://openalex.org/W2902924992","https://openalex.org/W2626642044","https://openalex.org/W93537448","https://openalex.org/W2619807045","https://openalex.org/W2388758053","https://openalex.org/W2949734191","https://openalex.org/W2017333877","https://openalex.org/W2048332520","https://openalex.org/W4233821346"],"abstract_inverted_index":{"Shadow":[0],"information":[1,32],"technology":[2,33],"(SIT)":[3],"revolves":[4],"around":[5],"systems":[6,27],"that":[7,88,113,259,304],"are":[8,11,69,91,275],"hidden":[9],"but":[10],"still":[12,306],"managed":[13],"by":[14],"the":[15,22,31,41,44,55,59,62,65,86,101,104,107,110,119,157,208,211,224,227,234,249,273,283,286,297],"same":[16],"business":[17,89],"entities.":[18],"It":[19],"consists":[20],"of":[21,24,43,61,77,100,103,121,134,213,223,285],"use":[23,38],"devices,":[25],"software,":[26],"and":[28,47,109,118,123,155,162,174,210,226,254,256,276,292],"applications":[29],"without":[30,40],"(IT)":[34],"department\u2019s":[35],"approval.":[36],"Employees":[37],"IT":[39,45,56],"knowledge":[42,60,270],"department,":[46],"it":[48,215,265],"creates":[49],"a":[50,97,140,169,176,189,195,202,220,302],"gap":[51],"in":[52,85,230,296,301],"communications,":[53],"as":[54,264],"department":[57],"loses":[58],"reality":[63],"within":[64],"company.":[66],"However,":[67],"there":[68],"benefits":[70,94,212,274],"involved.":[71],"In":[72],"order":[73,231],"to":[74,82,125,138,151,187,201,218,232,241,268],"take":[75,262],"advantage":[76],"these":[78],"benefits,":[79],"changes":[80],"have":[81,219,269],"be":[83,96,116,280],"implemented":[84],"way":[87,112],"activities":[90,114],"handled.":[92],"The":[93,132],"should":[95,115,261],"direct":[98],"result":[99],"changes,":[102],"difference":[105],"between":[106,159],"ongoing":[108],"suggested":[111],"undertaken,":[117],"levels":[120],"efficiency":[122],"effectiveness":[124],"which":[126],"people":[127],"deliver":[128],"their":[129,163],"daily":[130],"tasks.":[131],"objective":[133],"this":[135,289],"study":[136],"was":[137,167],"propose":[139,188],"benefit":[141],"dependency":[142],"network":[143],"(BDN)":[144],"for":[145,191,204,299],"SIT,":[146,214,300],"and,":[147],"through":[148],"its":[149],"concepts,":[150],"synthetize":[152],"our":[153],"findings":[154],"specify":[156],"connections":[158],"SIT":[160],"practices":[161],"benefits.":[164],"This":[165],"research":[166,179,290],"conducted":[168],"systematic":[170],"literature":[171],"review":[172],"(SLR)":[173],"used":[175],"design":[177],"science":[178],"methodology,":[180],"adopting":[181],"semi-structured":[182],"interviews":[183],"with":[184,197,252],"fourteen":[185],"interactions":[186],"BDN":[190,203,209,250,298],"SIT.":[192,205],"We":[193],"proposed":[194],"model":[196],"five":[198],"dimensions":[199],"related":[200],"By":[206],"understanding":[207],"is":[216,257,266,305],"easier":[217],"better":[221],"notion":[222],"implications":[225],"factors":[228],"involved":[229],"assist":[233],"decision-making":[235],"process.":[236],"Whether":[237],"an":[238],"organization":[239],"wants":[240],"reach":[242],"innovation,":[243],"increase":[244],"revenue":[245],"or":[246],"retain":[247],"clients,":[248],"helps":[251],"analysis":[253],"selection,":[255],"something":[258],"organizations":[260],"seriously,":[263],"essential":[267],"about":[271],"what":[272],"how":[277],"they":[278],"can":[279],"reached.":[281],"To":[282],"best":[284],"authors\u2019":[287],"knowledge,":[288],"included":[291],"replaced":[293],"several":[294],"processes":[295],"topic":[303],"underexplored.":[307]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2023,"cited_by_count":3}],"updated_date":"2026-07-05T07:55:05.734416","created_date":"2022-11-30T00:00:00"}