{"id":"https://openalex.org/W4411557209","doi":"https://doi.org/10.3390/informatics12030058","title":"The Emotional Landscape of Technological Innovation: A Data-Driven Case Study of ChatGPT\u2019s Launch","display_name":"The Emotional Landscape of Technological Innovation: A Data-Driven Case Study of ChatGPT\u2019s Launch","publication_year":2025,"publication_date":"2025-06-22","ids":{"openalex":"https://openalex.org/W4411557209","doi":"https://doi.org/10.3390/informatics12030058"},"language":"en","primary_location":{"id":"doi:10.3390/informatics12030058","is_oa":true,"landing_page_url":"https://doi.org/10.3390/informatics12030058","pdf_url":"https://www.mdpi.com/2227-9709/12/3/58/pdf?version=1750740025","source":{"id":"https://openalex.org/S2738238905","display_name":"Informatics","issn_l":"2227-9709","issn":["2227-9709"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Informatics","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://www.mdpi.com/2227-9709/12/3/58/pdf?version=1750740025","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5043580907","display_name":"Lowri Williams","orcid":"https://orcid.org/0000-0002-3794-6145"},"institutions":[{"id":"https://openalex.org/I79510175","display_name":"Cardiff University","ror":"https://ror.org/03kk7td41","country_code":"GB","type":"education","lineage":["https://openalex.org/I79510175"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Lowri Williams","raw_affiliation_strings":["School of Computer Science & Informatics, Cardiff University, Cardiff CF24 4AG, UK"],"affiliations":[{"raw_affiliation_string":"School of Computer Science & Informatics, Cardiff University, Cardiff CF24 4AG, UK","institution_ids":["https://openalex.org/I79510175"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5090436792","display_name":"Pete Burnap","orcid":"https://orcid.org/0000-0003-0396-633X"},"institutions":[{"id":"https://openalex.org/I79510175","display_name":"Cardiff University","ror":"https://ror.org/03kk7td41","country_code":"GB","type":"education","lineage":["https://openalex.org/I79510175"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Pete Burnap","raw_affiliation_strings":["School of Computer Science & Informatics, Cardiff University, Cardiff CF24 4AG, UK"],"affiliations":[{"raw_affiliation_string":"School of Computer Science & Informatics, Cardiff University, Cardiff CF24 4AG, UK","institution_ids":["https://openalex.org/I79510175"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5043580907"],"corresponding_institution_ids":["https://openalex.org/I79510175"],"apc_list":{"value":1600,"currency":"CHF","value_usd":1732},"apc_paid":{"value":1600,"currency":"CHF","value_usd":1732},"fwci":4.2113,"has_fulltext":true,"cited_by_count":1,"citation_normalized_percentile":{"value":0.92852466,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":91,"max":95},"biblio":{"volume":"12","issue":"3","first_page":"58","last_page":"58"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9955999851226807,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9955999851226807,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.994700014591217,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11147","display_name":"Misinformation and Its Impacts","score":0.9837999939918518,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/surprise","display_name":"Surprise","score":0.7125083208084106},{"id":"https://openalex.org/keywords/sentiment-analysis","display_name":"Sentiment analysis","score":0.5301153659820557},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.512313723564148},{"id":"https://openalex.org/keywords/corporate-governance","display_name":"Corporate governance","score":0.4920811057090759},{"id":"https://openalex.org/keywords/software-deployment","display_name":"Software deployment","score":0.47424548864364624},{"id":"https://openalex.org/keywords/representation","display_name":"Representation (politics)","score":0.4416266679763794},{"id":"https://openalex.org/keywords/early-adopter","display_name":"Early adopter","score":0.43441373109817505},{"id":"https://openalex.org/keywords/big-data","display_name":"Big data","score":0.416368305683136},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3745114207267761},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.31964898109436035},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.2947806715965271},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.22744017839431763},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.16943377256393433},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.15198183059692383},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.14422380924224854}],"concepts":[{"id":"https://openalex.org/C2780343955","wikidata":"https://www.wikidata.org/wiki/Q333173","display_name":"Surprise","level":2,"score":0.7125083208084106},{"id":"https://openalex.org/C66402592","wikidata":"https://www.wikidata.org/wiki/Q2271421","display_name":"Sentiment analysis","level":2,"score":0.5301153659820557},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.512313723564148},{"id":"https://openalex.org/C39389867","wikidata":"https://www.wikidata.org/wiki/Q380767","display_name":"Corporate governance","level":2,"score":0.4920811057090759},{"id":"https://openalex.org/C105339364","wikidata":"https://www.wikidata.org/wiki/Q2297740","display_name":"Software deployment","level":2,"score":0.47424548864364624},{"id":"https://openalex.org/C2776359362","wikidata":"https://www.wikidata.org/wiki/Q2145286","display_name":"Representation (politics)","level":3,"score":0.4416266679763794},{"id":"https://openalex.org/C125502","wikidata":"https://www.wikidata.org/wiki/Q1153279","display_name":"Early adopter","level":2,"score":0.43441373109817505},{"id":"https://openalex.org/C75684735","wikidata":"https://www.wikidata.org/wiki/Q858810","display_name":"Big data","level":2,"score":0.416368305683136},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3745114207267761},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.31964898109436035},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.2947806715965271},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.22744017839431763},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.16943377256393433},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.15198183059692383},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.14422380924224854},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.3390/informatics12030058","is_oa":true,"landing_page_url":"https://doi.org/10.3390/informatics12030058","pdf_url":"https://www.mdpi.com/2227-9709/12/3/58/pdf?version=1750740025","source":{"id":"https://openalex.org/S2738238905","display_name":"Informatics","issn_l":"2227-9709","issn":["2227-9709"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Informatics","raw_type":"journal-article"},{"id":"pmh:oai:https://orca.cardiff.ac.uk:179180","is_oa":true,"landing_page_url":"https://orca.cardiff.ac.uk/view/cardiffauthors/A211245F.html>","pdf_url":"https://orca.cardiff.ac.uk/id/eprint/179180/1/informatics-12-00058-v2.pdf","source":{"id":"https://openalex.org/S4306401195","display_name":"ORCA Online Research @Cardiff (Cardiff University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I79510175","host_organization_name":"Cardiff University","host_organization_lineage":["https://openalex.org/I79510175"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"PeerReviewed"},{"id":"pmh:oai:doaj.org/article:543e686daa49452e857de58b356b2f40","is_oa":true,"landing_page_url":"https://doaj.org/article/543e686daa49452e857de58b356b2f40","pdf_url":null,"source":{"id":"https://openalex.org/S112646816","display_name":"SHILAP Revista de lepidopterolog\u00eda","issn_l":"0300-5267","issn":["0300-5267","2340-4078"],"is_oa":true,"is_in_doaj":true,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Informatics, Vol 12, Iss 3, p 58 (2025)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.3390/informatics12030058","is_oa":true,"landing_page_url":"https://doi.org/10.3390/informatics12030058","pdf_url":"https://www.mdpi.com/2227-9709/12/3/58/pdf?version=1750740025","source":{"id":"https://openalex.org/S2738238905","display_name":"Informatics","issn_l":"2227-9709","issn":["2227-9709"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Informatics","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.5099999904632568,"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9"}],"awards":[{"id":"https://openalex.org/G1262278087","display_name":null,"funder_award_id":"ES/V003666/1","funder_id":"https://openalex.org/F4320314731","funder_display_name":"UK Research and Innovation"}],"funders":[{"id":"https://openalex.org/F4320314731","display_name":"UK Research and Innovation","ror":"https://ror.org/001aqnf71"}],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4411557209.pdf","grobid_xml":"https://content.openalex.org/works/W4411557209.grobid-xml"},"referenced_works_count":36,"referenced_works":["https://openalex.org/W1020530499","https://openalex.org/W1791587663","https://openalex.org/W1973873019","https://openalex.org/W2046677541","https://openalex.org/W2054054929","https://openalex.org/W2066064791","https://openalex.org/W2070979498","https://openalex.org/W2079521622","https://openalex.org/W2081580037","https://openalex.org/W2096333412","https://openalex.org/W2100379340","https://openalex.org/W2159426623","https://openalex.org/W2587020031","https://openalex.org/W2617345341","https://openalex.org/W2914073361","https://openalex.org/W2938824800","https://openalex.org/W2949376958","https://openalex.org/W3006115481","https://openalex.org/W3092643853","https://openalex.org/W3111534551","https://openalex.org/W4226228038","https://openalex.org/W4256441345","https://openalex.org/W4297094543","https://openalex.org/W4322730935","https://openalex.org/W4366989525","https://openalex.org/W4378214315","https://openalex.org/W4391022200","https://openalex.org/W4391591644","https://openalex.org/W4392513096","https://openalex.org/W4393951203","https://openalex.org/W4395450962","https://openalex.org/W4396899972","https://openalex.org/W6635262639","https://openalex.org/W6674485571","https://openalex.org/W6866546495","https://openalex.org/W6889946756"],"related_works":["https://openalex.org/W4236382845","https://openalex.org/W4388712630","https://openalex.org/W2481168998","https://openalex.org/W2476994687","https://openalex.org/W642988558","https://openalex.org/W2324507472","https://openalex.org/W2511141457","https://openalex.org/W1999899047","https://openalex.org/W2173353921","https://openalex.org/W2810824260"],"abstract_inverted_index":{"The":[0],"rapid":[1],"development":[2],"and":[3,15,42,57,84,183,202,211,236,247,298],"deployment":[4],"of":[5,25,59,150,161,186,194,214,230,259,268,286,300],"artificial":[6],"intelligence":[7],"(AI)":[8],"technologies":[9,61],"have":[10,89],"sparked":[11],"intense":[12],"public":[13,95,187,287],"interest":[14],"debate.":[16],"While":[17,86],"these":[18],"innovations":[19],"promise":[20],"to":[21,31,97,119,167,176,224,245,263,277],"revolutionise":[22],"various":[23],"aspects":[24,267],"human":[26],"life,":[27],"it":[28],"is":[29],"crucial":[30,48],"understand":[32,264],"the":[33,54,121,140,148,192,215,231,249,254,265,295],"complex":[34],"emotional":[35,123,141,220,272],"responses":[36,109],"they":[37,100],"elicit":[38],"from":[39],"potential":[40,82,212,237],"adopters":[41],"users.":[43],"Such":[44],"findings":[45],"can":[46,290],"offer":[47],"guidance":[49],"for":[50,138],"stakeholders":[51],"involved":[52],"in":[53,294],"development,":[55,296],"implementation,":[56],"governance":[58],"AI":[60,301],"like":[62],"OpenAI\u2019s":[63],"ChatGPT,":[64],"a":[65,135,153,158,180,226,282],"large":[66,159],"language":[67],"model":[68],"(LLM)":[69],"that":[70],"garnered":[71],"significant":[72],"attention":[73],"upon":[74],"its":[75],"release,":[76],"enabling":[77],"more":[78,181,227,283],"informed":[79],"decision-making":[80,292],"regarding":[81],"challenges":[83],"opportunities.":[85],"previous":[87],"studies":[88],"employed":[90],"data-driven":[91],"approaches":[92],"towards":[93],"investigating":[94,139],"reactions":[96],"emerging":[98],"technologies,":[99],"often":[101],"relied":[102],"on":[103],"sentiment":[104],"polarity":[105],"analysis,":[106],"which":[107,289],"categorises":[108],"as":[110,152,198],"positive":[111],"or":[112],"negative.":[113],"However,":[114],"this":[115,131,219],"binary":[116],"approach":[117,190],"fails":[118],"capture":[120],"nuanced":[122,182],"landscape":[124,142],"surrounding":[125,143],"technological":[126],"adoption.":[127],"This":[128,189,256],"paper":[129],"overcomes":[130],"limitation":[132],"by":[133,146],"presenting":[134],"comprehensive":[136,228],"analysis":[137,260],"technology":[144],"adoption":[145,213],"using":[147],"launch":[149],"ChatGPT":[151,168,269],"case":[154],"study.":[155],"In":[156],"particular,":[157],"corpus":[160],"social":[162],"media":[163],"texts":[164],"containing":[165],"references":[166],"was":[169],"compiled.":[170],"Text":[171],"mining":[172],"techniques":[173],"were":[174],"applied":[175],"extract":[177,248],"emotions,":[178],"capturing":[179],"multifaceted":[184],"representation":[185],"reactions.":[188],"allows":[191,261],"identification":[193],"specific":[195,266],"emotions":[196,276],"such":[197],"excitement,":[199],"fear,":[200],"surprise,":[201],"frustration,":[203],"providing":[204],"deeper":[205],"insights":[206],"into":[207],"user":[208],"acceptance,":[209],"integration,":[210],"technology.":[216],"By":[217,274],"analysing":[218],"landscape,":[221],"we":[222,241,280],"aim":[223],"provide":[225],"understanding":[229,285],"factors":[232],"influencing":[233],"ChatGPT\u2019s":[234],"reception":[235],"long-term":[238],"impact.":[239],"Furthermore,":[240],"employ":[242],"topic":[243],"modelling":[244],"identify":[246],"common":[250],"themes":[251],"discussed":[252],"across":[253],"dataset.":[255],"additional":[257],"layer":[258],"us":[262],"driving":[270],"different":[271],"responses.":[273],"linking":[275],"particular":[278],"topics,":[279],"gain":[281],"contextual":[284],"reaction,":[288],"inform":[291],"processes":[293],"deployment,":[297],"regulation":[299],"technologies.":[302]},"counts_by_year":[{"year":2025,"cited_by_count":1}],"updated_date":"2026-03-27T05:58:40.876381","created_date":"2025-10-10T00:00:00"}
