{"id":"https://openalex.org/W4404024312","doi":"https://doi.org/10.3390/info15110693","title":"Leveraging Social Media for Stakeholder Engagement: A Case on the Ship Management Industry","display_name":"Leveraging Social Media for Stakeholder Engagement: A Case on the Ship Management Industry","publication_year":2024,"publication_date":"2024-11-03","ids":{"openalex":"https://openalex.org/W4404024312","doi":"https://doi.org/10.3390/info15110693"},"language":"en","primary_location":{"id":"doi:10.3390/info15110693","is_oa":true,"landing_page_url":"https://doi.org/10.3390/info15110693","pdf_url":"https://www.mdpi.com/2078-2489/15/11/693/pdf?version=1730698556","source":{"id":"https://openalex.org/S4210219776","display_name":"Information","issn_l":"2078-2489","issn":["2078-2489"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://www.mdpi.com/2078-2489/15/11/693/pdf?version=1730698556","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5022255714","display_name":"Kum Fai Yuen","orcid":"https://orcid.org/0000-0002-9199-6661"},"institutions":[{"id":"https://openalex.org/I172675005","display_name":"Nanyang Technological University","ror":"https://ror.org/02e7b5302","country_code":"SG","type":"education","lineage":["https://openalex.org/I172675005"]}],"countries":["SG"],"is_corresponding":false,"raw_author_name":"Kum Fai Yuen","raw_affiliation_strings":["School of Civil and Environmental Engineering, Nanyang Technological University, Singapore 639798, Singapore"],"raw_orcid":"https://orcid.org/0000-0002-9199-6661","affiliations":[{"raw_affiliation_string":"School of Civil and Environmental Engineering, Nanyang Technological University, Singapore 639798, Singapore","institution_ids":["https://openalex.org/I172675005"]}]},{"author_position":"middle","author":{"id":null,"display_name":"Jun Da Lee","orcid":null},"institutions":[{"id":"https://openalex.org/I172675005","display_name":"Nanyang Technological University","ror":"https://ror.org/02e7b5302","country_code":"SG","type":"education","lineage":["https://openalex.org/I172675005"]}],"countries":["SG"],"is_corresponding":false,"raw_author_name":"Jun Da Lee","raw_affiliation_strings":["School of Civil and Environmental Engineering, Nanyang Technological University, Singapore 639798, Singapore"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Civil and Environmental Engineering, Nanyang Technological University, Singapore 639798, Singapore","institution_ids":["https://openalex.org/I172675005"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5088988987","display_name":"Cam Tu Nguyen","orcid":"https://orcid.org/0000-0002-9892-0731"},"institutions":[{"id":"https://openalex.org/I67900169","display_name":"Chung-Ang University","ror":"https://ror.org/01r024a98","country_code":"KR","type":"education","lineage":["https://openalex.org/I67900169"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Cam Tu Nguyen","raw_affiliation_strings":["Department of International Logistics, Chung-Ang University, Seoul 06974, Republic of Korea"],"raw_orcid":"https://orcid.org/0000-0002-9892-0731","affiliations":[{"raw_affiliation_string":"Department of International Logistics, Chung-Ang University, Seoul 06974, Republic of Korea","institution_ids":["https://openalex.org/I67900169"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5100329548","display_name":"Xueqin Wang","orcid":"https://orcid.org/0000-0001-9134-5327"},"institutions":[{"id":"https://openalex.org/I67900169","display_name":"Chung-Ang University","ror":"https://ror.org/01r024a98","country_code":"KR","type":"education","lineage":["https://openalex.org/I67900169"]}],"countries":["KR"],"is_corresponding":true,"raw_author_name":"Xueqin Wang","raw_affiliation_strings":["Department of International Logistics, Chung-Ang University, Seoul 06974, Republic of Korea"],"raw_orcid":"https://orcid.org/0000-0001-9134-5327","affiliations":[{"raw_affiliation_string":"Department of International Logistics, Chung-Ang University, Seoul 06974, Republic of Korea","institution_ids":["https://openalex.org/I67900169"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5100329548"],"corresponding_institution_ids":["https://openalex.org/I67900169"],"apc_list":{"value":1600,"currency":"CHF","value_usd":1782},"apc_paid":{"value":1600,"currency":"CHF","value_usd":1782},"fwci":2.531,"has_fulltext":true,"cited_by_count":3,"citation_normalized_percentile":{"value":0.90954786,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":91,"max":98},"biblio":{"volume":"15","issue":"11","first_page":"693","last_page":"693"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9958000183105469,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9955000281333923,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/stakeholder-engagement","display_name":"Stakeholder engagement","score":0.7575714588165283},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.6798893809318542},{"id":"https://openalex.org/keywords/stakeholder","display_name":"Stakeholder","score":0.6168321371078491},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5730725526809692},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.3643302023410797},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.2278885841369629},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.2165825068950653},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.1047615110874176}],"concepts":[{"id":"https://openalex.org/C2780984029","wikidata":"https://www.wikidata.org/wiki/Q2930198","display_name":"Stakeholder engagement","level":2,"score":0.7575714588165283},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.6798893809318542},{"id":"https://openalex.org/C201305675","wikidata":"https://www.wikidata.org/wiki/Q852998","display_name":"Stakeholder","level":2,"score":0.6168321371078491},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5730725526809692},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.3643302023410797},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.2278885841369629},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2165825068950653},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.1047615110874176}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.3390/info15110693","is_oa":true,"landing_page_url":"https://doi.org/10.3390/info15110693","pdf_url":"https://www.mdpi.com/2078-2489/15/11/693/pdf?version=1730698556","source":{"id":"https://openalex.org/S4210219776","display_name":"Information","issn_l":"2078-2489","issn":["2078-2489"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:ce187d4b886f4a6f94174b6248059667","is_oa":false,"landing_page_url":"https://doaj.org/article/ce187d4b886f4a6f94174b6248059667","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Information, Vol 15, Iss 11, p 693 (2024)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.3390/info15110693","is_oa":true,"landing_page_url":"https://doi.org/10.3390/info15110693","pdf_url":"https://www.mdpi.com/2078-2489/15/11/693/pdf?version=1730698556","source":{"id":"https://openalex.org/S4210219776","display_name":"Information","issn_l":"2078-2489","issn":["2078-2489"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[],"funders":[{"id":"https://openalex.org/F4320321202","display_name":"Chung-Ang University","ror":"https://ror.org/01r024a98"}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4404024312.pdf","grobid_xml":"https://content.openalex.org/works/W4404024312.grobid-xml"},"referenced_works_count":94,"referenced_works":["https://openalex.org/W172797803","https://openalex.org/W1483910735","https://openalex.org/W1556234621","https://openalex.org/W1560198758","https://openalex.org/W1689771227","https://openalex.org/W1963801689","https://openalex.org/W1964035108","https://openalex.org/W1965477764","https://openalex.org/W1969002492","https://openalex.org/W1973277062","https://openalex.org/W1990596918","https://openalex.org/W1991607466","https://openalex.org/W1992871311","https://openalex.org/W2001969099","https://openalex.org/W2006992911","https://openalex.org/W2010101930","https://openalex.org/W2015443460","https://openalex.org/W2029407430","https://openalex.org/W2037557484","https://openalex.org/W2043146457","https://openalex.org/W2054613595","https://openalex.org/W2063139645","https://openalex.org/W2073774300","https://openalex.org/W2074766466","https://openalex.org/W2075068230","https://openalex.org/W2089922774","https://openalex.org/W2091913723","https://openalex.org/W2099621281","https://openalex.org/W2121001699","https://openalex.org/W2130300609","https://openalex.org/W2138730142","https://openalex.org/W2148433937","https://openalex.org/W2237125149","https://openalex.org/W2268937666","https://openalex.org/W2400939668","https://openalex.org/W2416572746","https://openalex.org/W2461422594","https://openalex.org/W2469784238","https://openalex.org/W2476525173","https://openalex.org/W2501210280","https://openalex.org/W2524879857","https://openalex.org/W2557382893","https://openalex.org/W2586143219","https://openalex.org/W2606712517","https://openalex.org/W2607584377","https://openalex.org/W2735805246","https://openalex.org/W2741007583","https://openalex.org/W2742750737","https://openalex.org/W2763415761","https://openalex.org/W2769103614","https://openalex.org/W2781107395","https://openalex.org/W2791468325","https://openalex.org/W2797785169","https://openalex.org/W2890346515","https://openalex.org/W2893028021","https://openalex.org/W2896232866","https://openalex.org/W2900233517","https://openalex.org/W2903436038","https://openalex.org/W2911123889","https://openalex.org/W2924652221","https://openalex.org/W2949881385","https://openalex.org/W2982213044","https://openalex.org/W2989654029","https://openalex.org/W2997920928","https://openalex.org/W3005989929","https://openalex.org/W3083951121","https://openalex.org/W3106501353","https://openalex.org/W3111471774","https://openalex.org/W3121860336","https://openalex.org/W3123768472","https://openalex.org/W3135393495","https://openalex.org/W3143406731","https://openalex.org/W3166728649","https://openalex.org/W3168946275","https://openalex.org/W3175307333","https://openalex.org/W3213661923","https://openalex.org/W3214583894","https://openalex.org/W4211091294","https://openalex.org/W4252816727","https://openalex.org/W4307047712","https://openalex.org/W4310365501","https://openalex.org/W4362660491","https://openalex.org/W4387110769","https://openalex.org/W4392262238","https://openalex.org/W4398138414","https://openalex.org/W4401757041","https://openalex.org/W4402984113","https://openalex.org/W6637362001","https://openalex.org/W6676828163","https://openalex.org/W6728311952","https://openalex.org/W6773026186","https://openalex.org/W6791523966","https://openalex.org/W7027457847","https://openalex.org/W7052501422"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W3182450527","https://openalex.org/W3201374820","https://openalex.org/W2951560737","https://openalex.org/W3153073557","https://openalex.org/W2904237019","https://openalex.org/W2054971867","https://openalex.org/W2896124284","https://openalex.org/W4401163592","https://openalex.org/W4214883675"],"abstract_inverted_index":{"Social":[0],"media":[1,33],"is":[2,96],"an":[3,11],"important":[4],"driver":[5],"of":[6,101,110,163],"firm":[7],"success":[8],"by":[9],"providing":[10],"avenue":[12],"for":[13,154,182],"stakeholder":[14,43,48,83,129,183],"engagement.":[15,130],"Operating":[16],"in":[17,25,87,156,161],"a":[18,74],"highly":[19],"complex":[20],"and":[21,45,66,79,113,148],"competitive":[22],"environment,":[23],"firms":[24,105,155],"the":[26,63,88,99,108,157,164],"ship":[27,89,103,158],"management":[28,90,104,159],"industry":[29,160],"can":[30,41,51,126],"utilise":[31],"social":[32,142,186],"platforms":[34],"to":[35,77,106,167,172],"engage":[36],"with":[37,53],"their":[38,170],"stakeholders,":[39],"which":[40],"enhance":[42],"satisfaction":[44],"loyalty.":[46],"However,":[47],"engagement":[49,58,84,118,175,184],"rates":[50],"vary,":[52],"some":[54],"posts":[55,100,171],"generating":[56],"more":[57],"than":[59],"others.":[60],"Drawing":[61],"on":[62,85,98,117,185],"perceived":[64],"value":[65],"word-of-mouth":[67],"psychological":[68],"motivation":[69],"theories,":[70],"this":[71],"study":[72,107,178],"introduces":[73],"theoretical":[75],"model":[76],"identify":[78],"examine":[80],"factors":[81],"influencing":[82],"LinkedIn":[86],"industry.":[91],"A":[92],"hierarchical":[93],"regression":[94],"analysis":[95],"conducted":[97],"ten":[102],"influence":[109,128],"content":[111],"type":[112],"message":[114,138,165],"characteristics":[115],"variables":[116,124],"rates.":[119,176],"The":[120,150],"results":[121],"revealed":[122],"nine":[123],"that":[125],"significantly":[127],"They":[131],"are":[132],"links,":[133],"corporate":[134],"brand":[135],"names,":[136],"call-to-actions,":[137],"length,":[139],"tangible":[140],"resources,":[141],"content,":[143,145],"emotional":[144],"first-person":[146],"texts,":[147],"emojis.":[149],"findings":[151],"provide":[152],"recommendations":[153],"terms":[162],"strategies":[166],"incorporate":[168],"into":[169],"encourage":[173],"higher":[174],"This":[177],"also":[179],"enriches":[180],"literature":[181],"media.":[187]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":1}],"updated_date":"2026-07-23T08:03:31.855105","created_date":"2025-10-10T00:00:00"}
