{"id":"https://openalex.org/W4402197040","doi":"https://doi.org/10.3390/info15090536","title":"Effect of Motivational Factors on the Use of Integrated Mobility Applications: Behavioral Intentions and Customer Loyalty","display_name":"Effect of Motivational Factors on the Use of Integrated Mobility Applications: Behavioral Intentions and Customer Loyalty","publication_year":2024,"publication_date":"2024-09-03","ids":{"openalex":"https://openalex.org/W4402197040","doi":"https://doi.org/10.3390/info15090536"},"language":"en","primary_location":{"id":"doi:10.3390/info15090536","is_oa":true,"landing_page_url":"https://doi.org/10.3390/info15090536","pdf_url":"https://www.mdpi.com/2078-2489/15/9/536/pdf?version=1725335179","source":{"id":"https://openalex.org/S4210219776","display_name":"Information","issn_l":"2078-2489","issn":["2078-2489"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://www.mdpi.com/2078-2489/15/9/536/pdf?version=1725335179","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5106968169","display_name":"Il Joon Tae","orcid":null},"institutions":[{"id":"https://openalex.org/I3130430780","display_name":"Seoul School of Integrated Sciences and Technologies","ror":"https://ror.org/02xj62754","country_code":"KR","type":"education","lineage":["https://openalex.org/I3130430780"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Il Joon Tae","raw_affiliation_strings":["Seoul Business School, aSSIST University, Seoul 03767, Republic of Korea"],"affiliations":[{"raw_affiliation_string":"Seoul Business School, aSSIST University, Seoul 03767, Republic of Korea","institution_ids":["https://openalex.org/I3130430780"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5002012323","display_name":"Alexandra Broillet-Schlesinger","orcid":null},"institutions":[{"id":"https://openalex.org/I2801290870","display_name":"Business School Lausanne","ror":"https://ror.org/03x0g5n48","country_code":"CH","type":"education","lineage":["https://openalex.org/I2801290870"]}],"countries":["CH"],"is_corresponding":false,"raw_author_name":"Alexandra Broillet-Schlesinger","raw_affiliation_strings":["Business School Lausanne, 1022 Chavannes, Switzerland"],"affiliations":[{"raw_affiliation_string":"Business School Lausanne, 1022 Chavannes, Switzerland","institution_ids":["https://openalex.org/I2801290870"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5113365788","display_name":"Bo Young Kim","orcid":null},"institutions":[{"id":"https://openalex.org/I3130430780","display_name":"Seoul School of Integrated Sciences and Technologies","ror":"https://ror.org/02xj62754","country_code":"KR","type":"education","lineage":["https://openalex.org/I3130430780"]}],"countries":["KR"],"is_corresponding":true,"raw_author_name":"Bo Young Kim","raw_affiliation_strings":["Seoul Business School, aSSIST University, Seoul 03767, Republic of Korea"],"affiliations":[{"raw_affiliation_string":"Seoul Business School, aSSIST University, Seoul 03767, Republic of Korea","institution_ids":["https://openalex.org/I3130430780"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5113365788"],"corresponding_institution_ids":["https://openalex.org/I3130430780"],"apc_list":{"value":1400,"currency":"CHF","value_usd":1515},"apc_paid":{"value":1400,"currency":"CHF","value_usd":1515},"fwci":1.3662,"has_fulltext":true,"cited_by_count":3,"citation_normalized_percentile":{"value":0.84787854,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":95,"max":99},"biblio":{"volume":"15","issue":"9","first_page":"536","last_page":"536"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12392","display_name":"Sharing Economy and Platforms","score":0.9988999962806702,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12392","display_name":"Sharing Economy and Platforms","score":0.9988999962806702,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9962000250816345,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9916999936103821,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/loyalty","display_name":"Loyalty","score":0.6608152389526367},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.5980198979377747},{"id":"https://openalex.org/keywords/loyalty-business-model","display_name":"Loyalty business model","score":0.5405198335647583},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.387542724609375},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.35203731060028076},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.3351510763168335}],"concepts":[{"id":"https://openalex.org/C2776967331","wikidata":"https://www.wikidata.org/wiki/Q1132131","display_name":"Loyalty","level":2,"score":0.6608152389526367},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5980198979377747},{"id":"https://openalex.org/C146897074","wikidata":"https://www.wikidata.org/wiki/Q1932925","display_name":"Loyalty business model","level":4,"score":0.5405198335647583},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.387542724609375},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.35203731060028076},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.3351510763168335},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.0},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.3390/info15090536","is_oa":true,"landing_page_url":"https://doi.org/10.3390/info15090536","pdf_url":"https://www.mdpi.com/2078-2489/15/9/536/pdf?version=1725335179","source":{"id":"https://openalex.org/S4210219776","display_name":"Information","issn_l":"2078-2489","issn":["2078-2489"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:c9293f8b75154b46992c012f209cb30d","is_oa":true,"landing_page_url":"https://doaj.org/article/c9293f8b75154b46992c012f209cb30d","pdf_url":null,"source":{"id":"https://openalex.org/S112646816","display_name":"SHILAP Revista de lepidopterolog\u00eda","issn_l":"0300-5267","issn":["0300-5267","2340-4078"],"is_oa":true,"is_in_doaj":true,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Information, Vol 15, Iss 9, p 536 (2024)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.3390/info15090536","is_oa":true,"landing_page_url":"https://doi.org/10.3390/info15090536","pdf_url":"https://www.mdpi.com/2078-2489/15/9/536/pdf?version=1725335179","source":{"id":"https://openalex.org/S4210219776","display_name":"Information","issn_l":"2078-2489","issn":["2078-2489"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","score":0.44999998807907104,"display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":false},"content_urls":{"pdf":"https://content.openalex.org/works/W4402197040.pdf"},"referenced_works_count":102,"referenced_works":["https://openalex.org/W1170970399","https://openalex.org/W1558927404","https://openalex.org/W1667609139","https://openalex.org/W1902439135","https://openalex.org/W1968195079","https://openalex.org/W1978259266","https://openalex.org/W1981948285","https://openalex.org/W1986525019","https://openalex.org/W1991952428","https://openalex.org/W1994555027","https://openalex.org/W2003715763","https://openalex.org/W2009977118","https://openalex.org/W2011375990","https://openalex.org/W2012224173","https://openalex.org/W2033264974","https://openalex.org/W2036299635","https://openalex.org/W2047241889","https://openalex.org/W2048864342","https://openalex.org/W2059594233","https://openalex.org/W2065334144","https://openalex.org/W2074562697","https://openalex.org/W2084957023","https://openalex.org/W2085912225","https://openalex.org/W2100534751","https://openalex.org/W2101534641","https://openalex.org/W2107521404","https://openalex.org/W2112166834","https://openalex.org/W2117940537","https://openalex.org/W2126984941","https://openalex.org/W2132031966","https://openalex.org/W2161732614","https://openalex.org/W2343707884","https://openalex.org/W2343918812","https://openalex.org/W2344597080","https://openalex.org/W2461992254","https://openalex.org/W2586236042","https://openalex.org/W2588795816","https://openalex.org/W2590096887","https://openalex.org/W2616068566","https://openalex.org/W2759132228","https://openalex.org/W2765166094","https://openalex.org/W2775808316","https://openalex.org/W2775820375","https://openalex.org/W2777321023","https://openalex.org/W2782826357","https://openalex.org/W2793667166","https://openalex.org/W2793784872","https://openalex.org/W2796334070","https://openalex.org/W2802669319","https://openalex.org/W2807719689","https://openalex.org/W2885574584","https://openalex.org/W2889412060","https://openalex.org/W2913839118","https://openalex.org/W2944411482","https://openalex.org/W2946715324","https://openalex.org/W2976077326","https://openalex.org/W2980694152","https://openalex.org/W2981580272","https://openalex.org/W2993266892","https://openalex.org/W3000615953","https://openalex.org/W3010332095","https://openalex.org/W3040196435","https://openalex.org/W3088247655","https://openalex.org/W3093057290","https://openalex.org/W3096189752","https://openalex.org/W3109382092","https://openalex.org/W3122289956","https://openalex.org/W3123857560","https://openalex.org/W3127731486","https://openalex.org/W3135110907","https://openalex.org/W3156289917","https://openalex.org/W3159539624","https://openalex.org/W3167715529","https://openalex.org/W3194056670","https://openalex.org/W3205328118","https://openalex.org/W4210495683","https://openalex.org/W4212984913","https://openalex.org/W4220974165","https://openalex.org/W4237739256","https://openalex.org/W4238232307","https://openalex.org/W4241415292","https://openalex.org/W4245110442","https://openalex.org/W4246971965","https://openalex.org/W4285732647","https://openalex.org/W4310077837","https://openalex.org/W4387422281","https://openalex.org/W4387577484","https://openalex.org/W4391686644","https://openalex.org/W6607733395","https://openalex.org/W6639631787","https://openalex.org/W6646787304","https://openalex.org/W6679436174","https://openalex.org/W6704673184","https://openalex.org/W6744409857","https://openalex.org/W6745131803","https://openalex.org/W6746733056","https://openalex.org/W6747444223","https://openalex.org/W6796593020","https://openalex.org/W6800166998","https://openalex.org/W6802812473","https://openalex.org/W6807266370","https://openalex.org/W6827476544"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2389397154","https://openalex.org/W3024507329","https://openalex.org/W4389143236","https://openalex.org/W2469901228","https://openalex.org/W2123217435","https://openalex.org/W2141148255","https://openalex.org/W3113150333","https://openalex.org/W2277816436","https://openalex.org/W3015043872"],"abstract_inverted_index":{"The":[0],"digital":[1],"advancement":[2],"of":[3,14,33,72,76,128,148,153],"\u201cas":[4],"a":[5,17,139,149],"service\u201d":[6],"models":[7],"has":[8],"led":[9],"to":[10,25,92,103],"the":[11,27,49,94],"rapid":[12],"emergence":[13],"mozbility":[15],"as":[16,117,146],"service":[18,171],"(MaaS)":[19],"in":[20,81],"transportation.":[21],"This":[22,108,161],"study":[23,162],"aims":[24],"identify":[26],"motivational":[28],"factors":[29],"used":[30,134],"among":[31],"users":[32,75,115,127],"integrated":[34,59,77,105,129,167],"mobility":[35,60,78,106,130,168],"application":[36,62],"services":[37,80],"and":[38,45,66,86,100,170,176],"empirically":[39],"determine":[40],"their":[41],"attitudes":[42,99],"regarding":[43],"use":[44,104,120],"customer":[46],"loyalty":[47],"over":[48],"long":[50],"term.":[51],"To":[52],"do":[53],"this,":[54],"four":[55],"motivations":[56],"for":[57,119,136,166,173],"using":[58],"mobile":[61],"services\u2014social,":[63],"habit-congruence,":[64],"economic,":[65],"innovation":[67],"acceptance\u2014were":[68],"identified.":[69],"A":[70],"total":[71],"311":[73],"actual":[74],"app":[79],"South":[82],"Korea":[83],"were":[84],"sampled":[85],"analyzed.":[87],"Social":[88],"motivation":[89],"was":[90,123],"found":[91,124],"have":[93,133,138],"greatest":[95],"impact":[96],"on":[97],"positive":[98,140],"behavioral":[101],"intentions":[102],"apps.":[107],"is":[109],"followed":[110],"by":[111],"habit-congruence":[112],"motivation,":[113],"which":[114],"perceived":[116],"essential":[118],"determination.":[121],"It":[122],"that":[125],"active":[126],"apps,":[131],"who":[132],"them":[135,145],"years,":[137],"attitude":[141],"about":[142],"them,":[143],"viewing":[144],"part":[147],"regular":[150],"transportation":[151],"system":[152],"daily":[154],"life":[155],"rather":[156],"than":[157],"an":[158],"innovative":[159],"service.":[160],"suggests":[163],"practical":[164],"implications":[165],"applications":[169],"strategies":[172],"transportation-related":[174],"governments":[175],"businesses.":[177]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2}],"updated_date":"2026-03-11T06:11:40.159057","created_date":"2025-10-10T00:00:00"}
