{"id":"https://openalex.org/W3091798918","doi":"https://doi.org/10.3390/info11100472","title":"A Systematic Review of Indicators for Evaluating the Effectiveness of Digital Public Services","display_name":"A Systematic Review of Indicators for Evaluating the Effectiveness of Digital Public Services","publication_year":2020,"publication_date":"2020-10-06","ids":{"openalex":"https://openalex.org/W3091798918","doi":"https://doi.org/10.3390/info11100472","mag":"3091798918"},"language":"en","primary_location":{"id":"doi:10.3390/info11100472","is_oa":true,"landing_page_url":"https://doi.org/10.3390/info11100472","pdf_url":"https://www.mdpi.com/2078-2489/11/10/472/pdf?version=1601993377","source":{"id":"https://openalex.org/S4210219776","display_name":"Information","issn_l":"2078-2489","issn":["2078-2489"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information","raw_type":"journal-article"},"type":"review","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://www.mdpi.com/2078-2489/11/10/472/pdf?version=1601993377","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5029625931","display_name":"Glauco V. Pedrosa","orcid":"https://orcid.org/0000-0001-5573-6830"},"institutions":[{"id":"https://openalex.org/I150729083","display_name":"Universidade de Bras\u00edlia","ror":"https://ror.org/02xfp8v59","country_code":"BR","type":"education","lineage":["https://openalex.org/I150729083"]}],"countries":["BR"],"is_corresponding":true,"raw_author_name":"Glauco Vitor Pedrosa","raw_affiliation_strings":["Information Technology Research and Application Center (ITRAC), University of Brasilia (UnB), Federal District, 72444-240 Brasilia, Brazil"],"raw_orcid":"https://orcid.org/0000-0001-5573-6830","affiliations":[{"raw_affiliation_string":"Information Technology Research and Application Center (ITRAC), University of Brasilia (UnB), Federal District, 72444-240 Brasilia, Brazil","institution_ids":["https://openalex.org/I150729083"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5051099979","display_name":"Ricardo Ajax Dias Kosloski","orcid":"https://orcid.org/0000-0003-0156-0205"},"institutions":[{"id":"https://openalex.org/I150729083","display_name":"Universidade de Bras\u00edlia","ror":"https://ror.org/02xfp8v59","country_code":"BR","type":"education","lineage":["https://openalex.org/I150729083"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Ricardo A. D. Kosloski","raw_affiliation_strings":["Information Technology Research and Application Center (ITRAC), University of Brasilia (UnB), Federal District, 72444-240 Brasilia, Brazil"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Information Technology Research and Application Center (ITRAC), University of Brasilia (UnB), Federal District, 72444-240 Brasilia, Brazil","institution_ids":["https://openalex.org/I150729083"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5018131024","display_name":"V\u00edtor G. de Menezes","orcid":"https://orcid.org/0000-0002-0229-7421"},"institutions":[{"id":"https://openalex.org/I150729083","display_name":"Universidade de Bras\u00edlia","ror":"https://ror.org/02xfp8v59","country_code":"BR","type":"education","lineage":["https://openalex.org/I150729083"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Vitor G. de Menezes","raw_affiliation_strings":["Information Technology Research and Application Center (ITRAC), University of Brasilia (UnB), Federal District, 72444-240 Brasilia, Brazil"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Information Technology Research and Application Center (ITRAC), University of Brasilia (UnB), Federal District, 72444-240 Brasilia, Brazil","institution_ids":["https://openalex.org/I150729083"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5061743236","display_name":"Gabriela Yukari Iwama","orcid":"https://orcid.org/0000-0002-4043-1230"},"institutions":[{"id":"https://openalex.org/I150729083","display_name":"Universidade de Bras\u00edlia","ror":"https://ror.org/02xfp8v59","country_code":"BR","type":"education","lineage":["https://openalex.org/I150729083"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Gabriela Y. Iwama","raw_affiliation_strings":["Information Technology Research and Application Center (ITRAC), University of Brasilia (UnB), Federal District, 72444-240 Brasilia, Brazil"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Information Technology Research and Application Center (ITRAC), University of Brasilia (UnB), Federal District, 72444-240 Brasilia, Brazil","institution_ids":["https://openalex.org/I150729083"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5085538060","display_name":"Wander C. M. Pereira da Silva","orcid":null},"institutions":[{"id":"https://openalex.org/I150729083","display_name":"Universidade de Bras\u00edlia","ror":"https://ror.org/02xfp8v59","country_code":"BR","type":"education","lineage":["https://openalex.org/I150729083"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Wander C. M. P. da Silva","raw_affiliation_strings":["Information Technology Research and Application Center (ITRAC), University of Brasilia (UnB), Federal District, 72444-240 Brasilia, Brazil"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Information Technology Research and Application Center (ITRAC), University of Brasilia (UnB), Federal District, 72444-240 Brasilia, Brazil","institution_ids":["https://openalex.org/I150729083"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5026426936","display_name":"Rejane Maria da Costa Figueiredo","orcid":"https://orcid.org/0000-0001-8243-7924"},"institutions":[{"id":"https://openalex.org/I150729083","display_name":"Universidade de Bras\u00edlia","ror":"https://ror.org/02xfp8v59","country_code":"BR","type":"education","lineage":["https://openalex.org/I150729083"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Rejane M. da C. Figueiredo","raw_affiliation_strings":["Information Technology Research and Application Center (ITRAC), University of Brasilia (UnB), Federal District, 72444-240 Brasilia, Brazil"],"raw_orcid":"https://orcid.org/0000-0001-8243-7924","affiliations":[{"raw_affiliation_string":"Information Technology Research and Application Center (ITRAC), University of Brasilia (UnB), Federal District, 72444-240 Brasilia, Brazil","institution_ids":["https://openalex.org/I150729083"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":6,"corresponding_author_ids":["https://openalex.org/A5029625931"],"corresponding_institution_ids":["https://openalex.org/I150729083"],"apc_list":{"value":1400,"currency":"CHF","value_usd":1515},"apc_paid":{"value":1400,"currency":"CHF","value_usd":1515},"fwci":12.091,"has_fulltext":true,"cited_by_count":31,"citation_normalized_percentile":{"value":0.98186588,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":100},"biblio":{"volume":"11","issue":"10","first_page":"472","last_page":"472"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11479","display_name":"Smart Cities and Technologies","score":0.968999981880188,"subfield":{"id":"https://openalex.org/subfields/2214","display_name":"Media Technology"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12986","display_name":"Administrative Law and Governance","score":0.9190999865531921,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/public-sector","display_name":"Public sector","score":0.5939908623695374},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.5736895799636841},{"id":"https://openalex.org/keywords/relevance","display_name":"Relevance (law)","score":0.5572519898414612},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.5107874870300293},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.48908811807632446},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4747353494167328},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.4567410349845886},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.4451413154602051},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4416763186454773},{"id":"https://openalex.org/keywords/public-service","display_name":"Public service","score":0.4336088001728058},{"id":"https://openalex.org/keywords/systematic-review","display_name":"Systematic review","score":0.424612820148468},{"id":"https://openalex.org/keywords/corporate-governance","display_name":"Corporate governance","score":0.4199450612068176},{"id":"https://openalex.org/keywords/population","display_name":"Population","score":0.4134477972984314},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3926868140697479},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.282129168510437},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.23265933990478516},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.18076342344284058},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.12290522456169128},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.07795077562332153}],"concepts":[{"id":"https://openalex.org/C147859227","wikidata":"https://www.wikidata.org/wiki/Q294217","display_name":"Public sector","level":2,"score":0.5939908623695374},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5736895799636841},{"id":"https://openalex.org/C158154518","wikidata":"https://www.wikidata.org/wiki/Q7310970","display_name":"Relevance (law)","level":2,"score":0.5572519898414612},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.5107874870300293},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.48908811807632446},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4747353494167328},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4567410349845886},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4451413154602051},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4416763186454773},{"id":"https://openalex.org/C2780110086","wikidata":"https://www.wikidata.org/wiki/Q161837","display_name":"Public service","level":2,"score":0.4336088001728058},{"id":"https://openalex.org/C189708586","wikidata":"https://www.wikidata.org/wiki/Q1504425","display_name":"Systematic review","level":3,"score":0.424612820148468},{"id":"https://openalex.org/C39389867","wikidata":"https://www.wikidata.org/wiki/Q380767","display_name":"Corporate governance","level":2,"score":0.4199450612068176},{"id":"https://openalex.org/C2908647359","wikidata":"https://www.wikidata.org/wiki/Q2625603","display_name":"Population","level":2,"score":0.4134477972984314},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3926868140697479},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.282129168510437},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.23265933990478516},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.18076342344284058},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.12290522456169128},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.07795077562332153},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C99454951","wikidata":"https://www.wikidata.org/wiki/Q932068","display_name":"Environmental health","level":1,"score":0.0},{"id":"https://openalex.org/C2779473830","wikidata":"https://www.wikidata.org/wiki/Q1540899","display_name":"MEDLINE","level":2,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.3390/info11100472","is_oa":true,"landing_page_url":"https://doi.org/10.3390/info11100472","pdf_url":"https://www.mdpi.com/2078-2489/11/10/472/pdf?version=1601993377","source":{"id":"https://openalex.org/S4210219776","display_name":"Information","issn_l":"2078-2489","issn":["2078-2489"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:72077847c8c04086833fff7b558dc301","is_oa":true,"landing_page_url":"https://doaj.org/article/72077847c8c04086833fff7b558dc301","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Information, Vol 11, Iss 10, p 472 (2020)","raw_type":"article"},{"id":"pmh:oai:mdpi.com:/2078-2489/11/10/472/","is_oa":true,"landing_page_url":"https://dx.doi.org/10.3390/info11100472","pdf_url":null,"source":{"id":"https://openalex.org/S4306400947","display_name":"MDPI (MDPI AG)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I4210097602","host_organization_name":"Multidisciplinary Digital Publishing Institute (Switzerland)","host_organization_lineage":["https://openalex.org/I4210097602"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Information; Volume 11; Issue 10; Pages: 472","raw_type":"Text"},{"id":"pmh:oai:repositorio.unb.br:10482/40188","is_oa":true,"landing_page_url":"https://repositorio.unb.br/handle/10482/40188","pdf_url":null,"source":{"id":"https://openalex.org/S4377196379","display_name":"RIUnB Institutional Repository (University of Bras\u00edlia)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I150729083","host_organization_name":"Universidade de Bras\u00edlia","host_organization_lineage":["https://openalex.org/I150729083"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Artigo"}],"best_oa_location":{"id":"doi:10.3390/info11100472","is_oa":true,"landing_page_url":"https://doi.org/10.3390/info11100472","pdf_url":"https://www.mdpi.com/2078-2489/11/10/472/pdf?version=1601993377","source":{"id":"https://openalex.org/S4210219776","display_name":"Information","issn_l":"2078-2489","issn":["2078-2489"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3091798918.pdf","grobid_xml":"https://content.openalex.org/works/W3091798918.grobid-xml"},"referenced_works_count":48,"referenced_works":["https://openalex.org/W139406346","https://openalex.org/W599251503","https://openalex.org/W827729370","https://openalex.org/W1526178333","https://openalex.org/W1546358298","https://openalex.org/W1557992034","https://openalex.org/W1562742774","https://openalex.org/W1694796700","https://openalex.org/W1948531953","https://openalex.org/W1966756094","https://openalex.org/W1970908276","https://openalex.org/W1974776399","https://openalex.org/W2020265909","https://openalex.org/W2070547184","https://openalex.org/W2096870307","https://openalex.org/W2103971618","https://openalex.org/W2116045478","https://openalex.org/W2122962110","https://openalex.org/W2124493593","https://openalex.org/W2134131464","https://openalex.org/W2145582734","https://openalex.org/W2149967206","https://openalex.org/W2154698714","https://openalex.org/W2160772997","https://openalex.org/W2161034335","https://openalex.org/W2181244851","https://openalex.org/W2218975180","https://openalex.org/W2342969974","https://openalex.org/W2571017545","https://openalex.org/W2602171811","https://openalex.org/W2618418455","https://openalex.org/W2620664573","https://openalex.org/W2754417960","https://openalex.org/W2755193310","https://openalex.org/W2763430020","https://openalex.org/W2772894948","https://openalex.org/W2787469403","https://openalex.org/W2793659613","https://openalex.org/W2912099040","https://openalex.org/W2933966056","https://openalex.org/W2943985854","https://openalex.org/W2955156490","https://openalex.org/W3124901404","https://openalex.org/W3125707221","https://openalex.org/W4256618111","https://openalex.org/W6655277442","https://openalex.org/W6675889892","https://openalex.org/W6682666057"],"related_works":["https://openalex.org/W2085384747","https://openalex.org/W2088166309","https://openalex.org/W1891216533","https://openalex.org/W2106071040","https://openalex.org/W4312133475","https://openalex.org/W4238976562","https://openalex.org/W2276587472","https://openalex.org/W4248323080","https://openalex.org/W2615795876","https://openalex.org/W2049612369"],"abstract_inverted_index":{"Effectiveness":[0],"is":[1],"a":[2,37,46,66,106],"key":[3],"feature":[4],"of":[5,17,24,36,49,55,62,89,102,110,122,143,155],"good":[6],"governance,":[7],"as":[8],"the":[9,14,22,25,34,53,60,63,74,83,87,100,123,130,141,153],"public":[10,57,84,144],"sector":[11],"must":[12],"make":[13],"best":[15],"use":[16],"resources":[18],"to":[19,32,51,72,79,98,128,134,139,146],"comply":[20,151],"with":[21,152],"needs":[23],"population.":[26],"Several":[27],"indicators":[28,50,77,111],"can":[29],"be":[30],"analyzed":[31],"evaluate":[33,80,140],"effectiveness":[35,54,81,142],"service.":[38,124],"This":[39,125],"study":[40],"analyzes":[41],"theoretical":[42],"references":[43],"and":[44,91,120,150],"presents":[45],"systematic":[47],"research":[48],"assess":[52],"digital":[56,94],"services":[58,145],"in":[59,82],"perspective":[61],"user.":[64],"First,":[65],"literature":[67],"review":[68],"was":[69,96],"carried":[70],"out":[71],"identify":[73],"most":[75],"common":[76],"employed":[78],"sector;":[85],"then,":[86],"perception":[88],"academics":[90],"professionals":[92],"regarding":[93],"government":[95],"assessed":[97],"analyze":[99],"relevance":[101],"these":[103],"indicators.":[104],"As":[105],"result,":[107],"two":[108],"groups":[109],"were":[112],"found:":[113],"technical":[114],"factors":[115],"based":[116],"on":[117,132],"service":[118],"quality":[119,148],"usefulness":[121],"work":[126],"contributes":[127],"enrich":[129],"discussion":[131],"how":[133],"create":[135],"an":[136],"effective":[137],"model":[138],"guarantee":[147],"standards":[149],"expectations":[154],"users.":[156]},"counts_by_year":[{"year":2026,"cited_by_count":5},{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":7},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":7},{"year":2020,"cited_by_count":2}],"updated_date":"2026-05-24T08:33:08.758527","created_date":"2025-10-10T00:00:00"}
