{"id":"https://openalex.org/W4402919403","doi":"https://doi.org/10.3390/fi16100353","title":"Generating Process Models by Interacting with Chatbots\u2014A Literature Review","display_name":"Generating Process Models by Interacting with Chatbots\u2014A Literature Review","publication_year":2024,"publication_date":"2024-09-27","ids":{"openalex":"https://openalex.org/W4402919403","doi":"https://doi.org/10.3390/fi16100353"},"language":"en","primary_location":{"id":"doi:10.3390/fi16100353","is_oa":true,"landing_page_url":"https://doi.org/10.3390/fi16100353","pdf_url":"https://www.mdpi.com/1999-5903/16/10/353/pdf?version=1727598620","source":{"id":"https://openalex.org/S34838331","display_name":"Future Internet","issn_l":"1999-5903","issn":["1999-5903"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Future Internet","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://www.mdpi.com/1999-5903/16/10/353/pdf?version=1727598620","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5107585531","display_name":"Luca Franziska H\u00f6rner","orcid":null},"institutions":[{"id":"https://openalex.org/I196349391","display_name":"Universit\u00e4t Ulm","ror":"https://ror.org/032000t02","country_code":"DE","type":"education","lineage":["https://openalex.org/I196349391"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Luca Franziska H\u00f6rner","raw_affiliation_strings":["Institute of Databases and Information Systems, Ulm University, 89081 Ulm, Germany"],"raw_orcid":"https://orcid.org/0009-0006-4996-3651","affiliations":[{"raw_affiliation_string":"Institute of Databases and Information Systems, Ulm University, 89081 Ulm, Germany","institution_ids":["https://openalex.org/I196349391"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5075861532","display_name":"Manfred Reichert","orcid":"https://orcid.org/0000-0003-2536-4153"},"institutions":[{"id":"https://openalex.org/I196349391","display_name":"Universit\u00e4t Ulm","ror":"https://ror.org/032000t02","country_code":"DE","type":"education","lineage":["https://openalex.org/I196349391"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Manfred Reichert","raw_affiliation_strings":["Institute of Databases and Information Systems, Ulm University, 89081 Ulm, Germany"],"raw_orcid":"https://orcid.org/0000-0003-2536-4153","affiliations":[{"raw_affiliation_string":"Institute of Databases and Information Systems, Ulm University, 89081 Ulm, Germany","institution_ids":["https://openalex.org/I196349391"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5075861532","https://openalex.org/A5107585531"],"corresponding_institution_ids":["https://openalex.org/I196349391"],"apc_list":{"value":1400,"currency":"CHF","value_usd":1515},"apc_paid":{"value":1400,"currency":"CHF","value_usd":1515},"fwci":2.4879,"has_fulltext":true,"cited_by_count":5,"citation_normalized_percentile":{"value":0.91026513,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":99},"biblio":{"volume":"16","issue":"10","first_page":"353","last_page":"353"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9602000117301941,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9602000117301941,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13287","display_name":"Robotic Process Automation Applications","score":0.9253000020980835,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9193000197410583,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.8759046196937561},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.602861225605011},{"id":"https://openalex.org/keywords/programming-language","display_name":"Programming language","score":0.22047844529151917}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.8759046196937561},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.602861225605011},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.22047844529151917}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.3390/fi16100353","is_oa":true,"landing_page_url":"https://doi.org/10.3390/fi16100353","pdf_url":"https://www.mdpi.com/1999-5903/16/10/353/pdf?version=1727598620","source":{"id":"https://openalex.org/S34838331","display_name":"Future Internet","issn_l":"1999-5903","issn":["1999-5903"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Future Internet","raw_type":"journal-article"},{"id":"pmh:doi:10.18725/oparu-59073","is_oa":true,"landing_page_url":"https://oparu.uni-ulm.de/handle/123456789/59148","pdf_url":null,"source":{"id":"https://openalex.org/S4406922384","display_name":"Open MIND","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Wissenschaftlicher Artikel"},{"id":"pmh:oai:RePEc:gam:jftint:v:16:y:2024:i:10:p:353-:d:1487588","is_oa":false,"landing_page_url":"https://www.mdpi.com/1999-5903/16/10/353/","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"},{"id":"pmh:oai:doaj.org/article:ccc71c7bfc1b422eaf18ec8941d2d760","is_oa":true,"landing_page_url":"https://doaj.org/article/ccc71c7bfc1b422eaf18ec8941d2d760","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Future Internet, Vol 16, Iss 10, p 353 (2024)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.3390/fi16100353","is_oa":true,"landing_page_url":"https://doi.org/10.3390/fi16100353","pdf_url":"https://www.mdpi.com/1999-5903/16/10/353/pdf?version=1727598620","source":{"id":"https://openalex.org/S34838331","display_name":"Future Internet","issn_l":"1999-5903","issn":["1999-5903"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Future Internet","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4402919403.pdf","grobid_xml":"https://content.openalex.org/works/W4402919403.grobid-xml"},"referenced_works_count":30,"referenced_works":["https://openalex.org/W207431025","https://openalex.org/W1843425376","https://openalex.org/W2019955851","https://openalex.org/W2097031422","https://openalex.org/W2099019682","https://openalex.org/W2106956101","https://openalex.org/W2169818249","https://openalex.org/W2335694744","https://openalex.org/W2617290256","https://openalex.org/W2745975416","https://openalex.org/W2885594628","https://openalex.org/W2897889469","https://openalex.org/W2947164866","https://openalex.org/W2991043615","https://openalex.org/W3014420271","https://openalex.org/W3028999579","https://openalex.org/W3185341429","https://openalex.org/W3212102915","https://openalex.org/W4205923921","https://openalex.org/W4283653080","https://openalex.org/W4294816518","https://openalex.org/W4316039548","https://openalex.org/W4323655724","https://openalex.org/W4361216924","https://openalex.org/W4386257546","https://openalex.org/W4390694561","https://openalex.org/W4391093745","https://openalex.org/W4401863984","https://openalex.org/W6676235441","https://openalex.org/W6845876822"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W2358668433","https://openalex.org/W4396701345","https://openalex.org/W2376932109","https://openalex.org/W2001405890","https://openalex.org/W4396696052","https://openalex.org/W2382290278","https://openalex.org/W4395014643"],"abstract_inverted_index":{"This":[0,57,153],"paper":[1,154],"presents":[2],"a":[3,37,185,199],"comprehensive":[4],"literature":[5,63],"review,":[6],"focusing":[7],"on":[8],"the":[9,16,27,61,74,91,122,138,163,177],"emerging":[10],"intersection":[11],"of":[12,18,25,29,77,93,125,141,167,179],"chatbot":[13,81,126],"technology":[14],"and":[15,47,68,86,121,146,165,170,190,204],"generation":[17,35],"process":[19,33,54,83,101,119,174],"models.":[20],"As":[21],"an":[22],"evolving":[23],"field":[24],"study,":[26],"integration":[28],"interactive":[30,180],"chatbots":[31,99],"into":[32],"model":[34,84,102],"represents":[36],"promising":[38,208],"approach,":[39],"blending":[40],"advancements":[41],"in":[42,45,51,118,128,193,206],"artificial":[43],"intelligence":[44],"general,":[46],"natural":[48,114],"language":[49,115],"processing":[50,116],"particular,":[52],"with":[53,176],"management":[55],"methods.":[56],"review":[58,105],"systematically":[59],"examines":[60],"existing":[62,158],"across":[64],"multiple":[65],"disciplines,":[66],"identifying":[67],"analyzing":[69],"studies":[70],"that":[71],"touch":[72],"upon":[73],"individual":[75],"components":[76],"this":[78,104,132,195,207],"nascent":[79],"topic:":[80],"technology,":[82],"generation,":[85,103],"their":[87],"synergistic":[88],"potential.":[89],"Despite":[90],"scarcity":[92],"direct":[94],"research":[95,203],"aimed":[96],"at":[97],"using":[98],"for":[100,150,188,201],"synthesizes":[106],"relevant":[107],"findings":[108],"from":[109],"related":[110],"domains,":[111],"such":[112],"as":[113],"applications":[117],"modeling,":[120],"broader":[123],"impact":[124],"interfaces":[127],"various":[129],"domains.":[130],"Through":[131],"analysis,":[133],"we":[134],"aim":[135],"to":[136],"map":[137],"current":[139,168],"landscape":[140],"research,":[142],"highlight":[143],"significant":[144],"gaps,":[145],"suggest":[147],"potential":[148],"pathways":[149],"future":[151,202],"investigations.":[152],"not":[155],"only":[156],"aggregates":[157],"knowledge,":[159],"but":[160],"also":[161],"assesses":[162],"applicability":[164],"implications":[166],"technologies":[169],"theories":[171],"when":[172],"generating":[173],"models":[175],"assistance":[178],"chatbots.":[181],"The":[182],"outcome":[183],"is":[184],"foundational":[186],"compendium":[187],"researchers":[189],"practitioners":[191],"interested":[192],"exploring":[194],"innovative":[196],"intersection,":[197],"providing":[198],"springboard":[200],"development":[205],"area.":[209]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":3}],"updated_date":"2026-05-06T08:25:59.206177","created_date":"2024-09-28T00:00:00"}
