{"id":"https://openalex.org/W3016284717","doi":"https://doi.org/10.3390/fi12040072","title":"Aggregated Indices in Website Quality Assessment","display_name":"Aggregated Indices in Website Quality Assessment","publication_year":2020,"publication_date":"2020-04-17","ids":{"openalex":"https://openalex.org/W3016284717","doi":"https://doi.org/10.3390/fi12040072","mag":"3016284717"},"language":"en","primary_location":{"id":"doi:10.3390/fi12040072","is_oa":true,"landing_page_url":"https://doi.org/10.3390/fi12040072","pdf_url":"https://www.mdpi.com/1999-5903/12/4/72/pdf?version=1587129631","source":{"id":"https://openalex.org/S34838331","display_name":"Future Internet","issn_l":"1999-5903","issn":["1999-5903"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Future Internet","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://www.mdpi.com/1999-5903/12/4/72/pdf?version=1587129631","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5004188496","display_name":"Karol Kr\u00f3l","orcid":"https://orcid.org/0000-0003-0534-8471"},"institutions":[{"id":"https://openalex.org/I3019092743","display_name":"University of Agriculture in Krakow","ror":"https://ror.org/012dxyr07","country_code":"PL","type":"education","lineage":["https://openalex.org/I3019092743"]}],"countries":["PL"],"is_corresponding":true,"raw_author_name":"Karol Kr\u00f3l","raw_affiliation_strings":["Department of Land Management and Landscape Architecture, Faculty of Environmental Engineering and Land Surveying, University of Agriculture in Krak\u00f3w, Balicka 253c, 30-149 Krak\u00f3w, Poland"],"raw_orcid":"https://orcid.org/0000-0003-0534-8471","affiliations":[{"raw_affiliation_string":"Department of Land Management and Landscape Architecture, Faculty of Environmental Engineering and Land Surveying, University of Agriculture in Krak\u00f3w, Balicka 253c, 30-149 Krak\u00f3w, Poland","institution_ids":["https://openalex.org/I3019092743"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5090371862","display_name":"Dariusz Zdonek","orcid":"https://orcid.org/0000-0002-6190-9643"},"institutions":[{"id":"https://openalex.org/I119004910","display_name":"Silesian University of Technology","ror":"https://ror.org/02dyjk442","country_code":"PL","type":"education","lineage":["https://openalex.org/I119004910"]}],"countries":["PL"],"is_corresponding":false,"raw_author_name":"Dariusz Zdonek","raw_affiliation_strings":["Department of Economics and Informatics, Faculty of Organization and Management, Silesian University of Technology in Gliwice, Akademicka 2A, 44-100 Gliwice, Poland"],"raw_orcid":"https://orcid.org/0000-0002-6190-9643","affiliations":[{"raw_affiliation_string":"Department of Economics and Informatics, Faculty of Organization and Management, Silesian University of Technology in Gliwice, Akademicka 2A, 44-100 Gliwice, Poland","institution_ids":["https://openalex.org/I119004910"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5004188496"],"corresponding_institution_ids":["https://openalex.org/I3019092743"],"apc_list":{"value":1400,"currency":"CHF","value_usd":1515},"apc_paid":{"value":1400,"currency":"CHF","value_usd":1515},"fwci":7.343,"has_fulltext":false,"cited_by_count":28,"citation_normalized_percentile":{"value":0.97040907,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":99},"biblio":{"volume":"12","issue":"4","first_page":"72","last_page":"72"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9944000244140625,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9944000244140625,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9908999800682068,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9904999732971191,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.8297902941703796},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.7399969100952148},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.5721784234046936},{"id":"https://openalex.org/keywords/presentation","display_name":"Presentation (obstetrics)","score":0.533189058303833},{"id":"https://openalex.org/keywords/decimal","display_name":"Decimal","score":0.5073468089103699},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.4674673080444336},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.45604896545410156},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.3900832533836365},{"id":"https://openalex.org/keywords/information-retrieval","display_name":"Information retrieval","score":0.327947199344635},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.08396518230438232}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.8297902941703796},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.7399969100952148},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.5721784234046936},{"id":"https://openalex.org/C2777601897","wikidata":"https://www.wikidata.org/wiki/Q3409113","display_name":"Presentation (obstetrics)","level":2,"score":0.533189058303833},{"id":"https://openalex.org/C65045869","wikidata":"https://www.wikidata.org/wiki/Q81365","display_name":"Decimal","level":2,"score":0.5073468089103699},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.4674673080444336},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.45604896545410156},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.3900832533836365},{"id":"https://openalex.org/C23123220","wikidata":"https://www.wikidata.org/wiki/Q816826","display_name":"Information retrieval","level":1,"score":0.327947199344635},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.08396518230438232},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.0},{"id":"https://openalex.org/C126838900","wikidata":"https://www.wikidata.org/wiki/Q77604","display_name":"Radiology","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C94375191","wikidata":"https://www.wikidata.org/wiki/Q11205","display_name":"Arithmetic","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.3390/fi12040072","is_oa":true,"landing_page_url":"https://doi.org/10.3390/fi12040072","pdf_url":"https://www.mdpi.com/1999-5903/12/4/72/pdf?version=1587129631","source":{"id":"https://openalex.org/S34838331","display_name":"Future Internet","issn_l":"1999-5903","issn":["1999-5903"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Future Internet","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:gam:jftint:v:12:y:2020:i:4:p:72-:d:346986","is_oa":false,"landing_page_url":"https://www.mdpi.com/1999-5903/12/4/72/","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"},{"id":"pmh:oai:doaj.org/article:ba315ea2d60249c68884f1cbf1cdf441","is_oa":true,"landing_page_url":"https://doaj.org/article/ba315ea2d60249c68884f1cbf1cdf441","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Future Internet, Vol 12, Iss 4, p 72 (2020)","raw_type":"article"},{"id":"pmh:oai:mdpi.com:/1999-5903/12/4/72/","is_oa":true,"landing_page_url":"http://dx.doi.org/10.3390/fi12040072","pdf_url":null,"source":{"id":"https://openalex.org/S4306400947","display_name":"MDPI (MDPI AG)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I4210097602","host_organization_name":"Multidisciplinary Digital Publishing Institute (Switzerland)","host_organization_lineage":["https://openalex.org/I4210097602"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Future Internet","raw_type":"Text"}],"best_oa_location":{"id":"doi:10.3390/fi12040072","is_oa":true,"landing_page_url":"https://doi.org/10.3390/fi12040072","pdf_url":"https://www.mdpi.com/1999-5903/12/4/72/pdf?version=1587129631","source":{"id":"https://openalex.org/S34838331","display_name":"Future Internet","issn_l":"1999-5903","issn":["1999-5903"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310310987","host_organization_name":"Multidisciplinary Digital Publishing Institute","host_organization_lineage":["https://openalex.org/P4310310987"],"host_organization_lineage_names":["Multidisciplinary Digital Publishing Institute"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Future Internet","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":false},"content_urls":{"pdf":"https://content.openalex.org/works/W3016284717.pdf"},"referenced_works_count":89,"referenced_works":["https://openalex.org/W1520877516","https://openalex.org/W1525626029","https://openalex.org/W1532511849","https://openalex.org/W1537776530","https://openalex.org/W1551359504","https://openalex.org/W1577539949","https://openalex.org/W1935061871","https://openalex.org/W1966932981","https://openalex.org/W1968368027","https://openalex.org/W1969033962","https://openalex.org/W1974082340","https://openalex.org/W1979519453","https://openalex.org/W1983013518","https://openalex.org/W1984975965","https://openalex.org/W1990058660","https://openalex.org/W1995404514","https://openalex.org/W1995791427","https://openalex.org/W1996553372","https://openalex.org/W2010522022","https://openalex.org/W2011788405","https://openalex.org/W2024396140","https://openalex.org/W2025906034","https://openalex.org/W2033005546","https://openalex.org/W2034960640","https://openalex.org/W2057019770","https://openalex.org/W2057256343","https://openalex.org/W2060701317","https://openalex.org/W2066702198","https://openalex.org/W2071942182","https://openalex.org/W2075317734","https://openalex.org/W2078911894","https://openalex.org/W2088895421","https://openalex.org/W2099475288","https://openalex.org/W2105539612","https://openalex.org/W2114487959","https://openalex.org/W2123109647","https://openalex.org/W2132629719","https://openalex.org/W2137649362","https://openalex.org/W2156026517","https://openalex.org/W2158361195","https://openalex.org/W2160497216","https://openalex.org/W2161364093","https://openalex.org/W2164806821","https://openalex.org/W2179013663","https://openalex.org/W2185956555","https://openalex.org/W2250911666","https://openalex.org/W2313281002","https://openalex.org/W2396291300","https://openalex.org/W2408685215","https://openalex.org/W2414163628","https://openalex.org/W2468902268","https://openalex.org/W2511309171","https://openalex.org/W2519316292","https://openalex.org/W2551208370","https://openalex.org/W2555100882","https://openalex.org/W2607429613","https://openalex.org/W2774216408","https://openalex.org/W2788774473","https://openalex.org/W2802760200","https://openalex.org/W2805012964","https://openalex.org/W2808338756","https://openalex.org/W2884018907","https://openalex.org/W2898228966","https://openalex.org/W2899652169","https://openalex.org/W2900658965","https://openalex.org/W2913244165","https://openalex.org/W2916023193","https://openalex.org/W2921341381","https://openalex.org/W2924075319","https://openalex.org/W2945441854","https://openalex.org/W2959338647","https://openalex.org/W2966293708","https://openalex.org/W2971329347","https://openalex.org/W2981827532","https://openalex.org/W2982951481","https://openalex.org/W2986979763","https://openalex.org/W3121865726","https://openalex.org/W3122004743","https://openalex.org/W3122338454","https://openalex.org/W3149048782","https://openalex.org/W4289362604","https://openalex.org/W4292361644","https://openalex.org/W6632882450","https://openalex.org/W6646059290","https://openalex.org/W6659242928","https://openalex.org/W6664780103","https://openalex.org/W6669379650","https://openalex.org/W6683327246","https://openalex.org/W6714191751"],"related_works":["https://openalex.org/W2350482071","https://openalex.org/W2323185448","https://openalex.org/W3107113894","https://openalex.org/W2890000101","https://openalex.org/W2071611394","https://openalex.org/W57411518","https://openalex.org/W115994059","https://openalex.org/W2474422970","https://openalex.org/W4232233027","https://openalex.org/W4387426029"],"abstract_inverted_index":{"Website":[0],"users":[1],"have":[2],"increasingly":[3],"high":[4],"expectations":[5],"regarding":[6],"website":[7,27,40,61,142,163,185],"quality,":[8,186],"starting":[9],"from":[10],"performance":[11],"and":[12,23,30,57,136,143,153,210,217],"ending":[13],"up":[14,172],"with":[15,67],"the":[16,54,138,162,197,213,228],"content.":[17],"This":[18],"article":[19],"provides":[20],"a":[21,47,68,127,194],"list":[22],"characteristics":[24],"of":[25,37,49,97,103,117,126,141,166,200],"selected":[26],"quality":[28,41,62],"indices":[29,42,63,99,124],"testing":[31],"applications":[32],"that":[33],"are":[34,64,90,116,125,131,168,189,215],"available":[35],"free":[36],"charge.":[38],"Aggregated":[39,60],"were":[43],"characterised":[44],"based":[45],"on":[46,83],"review":[48],"various":[50],"source":[51],"materials,":[52],"including":[53],"academic":[55],"literature":[56],"Internet":[58],"materials.":[59],"usually":[65],"developed":[66],"less":[69],"specialised":[70,128],"user":[71],"(customer)":[72],"searching":[73],"for":[74,184],"descriptive":[75],"information":[76],"in":[77,92,179,196,207],"mind.":[78],"Their":[79],"presentation":[80],"is":[81,220,224],"focused":[82],"aesthetic":[84],"sensations.":[85],"Most":[86,165],"frequently,":[87],"their":[88,208,218],"values":[89],"expressed":[91,169],"points":[93],"or":[94,175],"percent.":[95],"Many":[96],"these":[98],"appear":[100],"to":[101,134,151,173,230],"be":[102,231],"little":[104],"substantive":[105],"value,":[106],"as":[107,202,204,212],"they":[108,226],"present":[109],"approximate,":[110],"estimated":[111],"values.":[112],"These":[113],"indices,":[114,192],"however,":[115],"great":[118,149],"marketing":[119],"value":[120,150],"instead.":[121],"Specific":[122],"(\u201csingle\u201d)":[123],"nature.":[129],"They":[130,147,156],"more":[132],"difficult":[133],"interpret":[135],"address":[137],"subtle":[139],"aspects":[140],"web":[144],"application":[145],"functioning.":[146],"offer":[148],"designers":[152],"software":[154],"developers.":[155],"indicate":[157],"critical":[158],"spots":[159],"which":[160],"affect":[161],"quality.":[164],"them":[167],"precisely,":[170],"often":[171],"two":[174],"three":[176],"decimal":[177],"places,":[178],"specific":[180],"units.":[181],"Algorithmic":[182],"tests":[183,201,214],"whose":[187],"results":[188,229],"presented":[190],"using":[191],"enable":[193],"reduction":[195],"cost":[198],"intensiveness":[199],"well":[203],"an":[205],"increase":[206],"number":[209,219],"frequency,":[211],"repetitive":[216],"not":[221],"limited.":[222],"What":[223],"more,":[225],"allow":[227],"compared.":[232]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":6},{"year":2022,"cited_by_count":4},{"year":2021,"cited_by_count":8},{"year":2020,"cited_by_count":2}],"updated_date":"2026-05-28T09:10:13.091523","created_date":"2025-10-10T00:00:00"}
