{"id":"https://openalex.org/W4393984310","doi":"https://doi.org/10.3389/frma.2024.1335240","title":"Enhancing research support services in health organizations by implementing a \u201cResearch Concierge Desk\u201d, a case study","display_name":"Enhancing research support services in health organizations by implementing a \u201cResearch Concierge Desk\u201d, a case study","publication_year":2024,"publication_date":"2024-04-05","ids":{"openalex":"https://openalex.org/W4393984310","doi":"https://doi.org/10.3389/frma.2024.1335240","pmid":"https://pubmed.ncbi.nlm.nih.gov/38645610"},"language":"en","primary_location":{"id":"doi:10.3389/frma.2024.1335240","is_oa":true,"landing_page_url":"http://dx.doi.org/10.3389/frma.2024.1335240","pdf_url":"https://public-pages-files-2025.frontiersin.org/journals/research-metrics-and-analytics/articles/10.3389/frma.2024.1335240/pdf","source":{"id":"https://openalex.org/S2596295431","display_name":"Frontiers in Research Metrics and Analytics","issn_l":"2504-0537","issn":["2504-0537"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320527","host_organization_name":"Frontiers Media","host_organization_lineage":["https://openalex.org/P4310320527"],"host_organization_lineage_names":["Frontiers Media"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Frontiers in Research Metrics and Analytics","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj","pubmed"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://public-pages-files-2025.frontiersin.org/journals/research-metrics-and-analytics/articles/10.3389/frma.2024.1335240/pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5048741385","display_name":"Areej Alfattani","orcid":null},"institutions":[{"id":"https://openalex.org/I2800965796","display_name":"King Faisal Specialist Hospital & Research Centre","ror":"https://ror.org/05n0wgt02","country_code":"SA","type":"healthcare","lineage":["https://openalex.org/I2800965796"]}],"countries":["SA"],"is_corresponding":false,"raw_author_name":"Areej AlFattani","raw_affiliation_strings":["Department of Biostatistics, Epidemiology and Scientific Computing, King Faisal Specialist Hospital and Research Center, Riyadh, Saudi Arabia","Department of Biostatistics, Epidemiology and Scientific Computing, King Faisal Specialist Hospital and Research Center, Saudi Arabia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Biostatistics, Epidemiology and Scientific Computing, King Faisal Specialist Hospital and Research Center, Riyadh, Saudi Arabia","institution_ids":["https://openalex.org/I2800965796"]},{"raw_affiliation_string":"Department of Biostatistics, Epidemiology and Scientific Computing, King Faisal Specialist Hospital and Research Center, Saudi Arabia","institution_ids":["https://openalex.org/I2800965796"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5037534844","display_name":"Abeer Turki AlFirm","orcid":null},"institutions":[{"id":"https://openalex.org/I2800965796","display_name":"King Faisal Specialist Hospital & Research Centre","ror":"https://ror.org/05n0wgt02","country_code":"SA","type":"healthcare","lineage":["https://openalex.org/I2800965796"]}],"countries":["SA"],"is_corresponding":false,"raw_author_name":"Abeer AlFirm","raw_affiliation_strings":["Department of Biostatistics, Epidemiology and Scientific Computing, King Faisal Specialist Hospital and Research Center, Riyadh, Saudi Arabia","Department of Biostatistics, Epidemiology and Scientific Computing, King Faisal Specialist Hospital and Research Center, Saudi Arabia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Biostatistics, Epidemiology and Scientific Computing, King Faisal Specialist Hospital and Research Center, Riyadh, Saudi Arabia","institution_ids":["https://openalex.org/I2800965796"]},{"raw_affiliation_string":"Department of Biostatistics, Epidemiology and Scientific Computing, King Faisal Specialist Hospital and Research Center, Saudi Arabia","institution_ids":["https://openalex.org/I2800965796"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5064664398","display_name":"Norah Albedah","orcid":"https://orcid.org/0000-0002-9571-4668"},"institutions":[{"id":"https://openalex.org/I2800965796","display_name":"King Faisal Specialist Hospital & Research Centre","ror":"https://ror.org/05n0wgt02","country_code":"SA","type":"healthcare","lineage":["https://openalex.org/I2800965796"]}],"countries":["SA"],"is_corresponding":false,"raw_author_name":"Norah AlBedah","raw_affiliation_strings":["Department of Biostatistics, Epidemiology and Scientific Computing, King Faisal Specialist Hospital and Research Center, Riyadh, Saudi Arabia","Department of Biostatistics, Epidemiology and Scientific Computing, King Faisal Specialist Hospital and Research Center, Saudi Arabia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Biostatistics, Epidemiology and Scientific Computing, King Faisal Specialist Hospital and Research Center, Riyadh, Saudi Arabia","institution_ids":["https://openalex.org/I2800965796"]},{"raw_affiliation_string":"Department of Biostatistics, Epidemiology and Scientific Computing, King Faisal Specialist Hospital and Research Center, Saudi Arabia","institution_ids":["https://openalex.org/I2800965796"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5071546311","display_name":"Haifa Aldakhil","orcid":"https://orcid.org/0000-0002-6710-933X"},"institutions":[{"id":"https://openalex.org/I2800965796","display_name":"King Faisal Specialist Hospital & Research Centre","ror":"https://ror.org/05n0wgt02","country_code":"SA","type":"healthcare","lineage":["https://openalex.org/I2800965796"]}],"countries":["SA"],"is_corresponding":false,"raw_author_name":"Haifa AlDakhil","raw_affiliation_strings":["Department of Biostatistics, Epidemiology and Scientific Computing, King Faisal Specialist Hospital and Research Center, Riyadh, Saudi Arabia","Department of Biostatistics, Epidemiology and Scientific Computing, King Faisal Specialist Hospital and Research Center, Saudi Arabia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Biostatistics, Epidemiology and Scientific Computing, King Faisal Specialist Hospital and Research Center, Riyadh, Saudi Arabia","institution_ids":["https://openalex.org/I2800965796"]},{"raw_affiliation_string":"Department of Biostatistics, Epidemiology and Scientific Computing, King Faisal Specialist Hospital and Research Center, Saudi Arabia","institution_ids":["https://openalex.org/I2800965796"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5093806354","display_name":"Elaf Al Muaythir","orcid":"https://orcid.org/0000-0002-3671-0966"},"institutions":[{"id":"https://openalex.org/I2800965796","display_name":"King Faisal Specialist Hospital & Research Centre","ror":"https://ror.org/05n0wgt02","country_code":"SA","type":"healthcare","lineage":["https://openalex.org/I2800965796"]}],"countries":["SA"],"is_corresponding":false,"raw_author_name":"Elaf Al Muaythir","raw_affiliation_strings":["Department of Biostatistics, Epidemiology and Scientific Computing, King Faisal Specialist Hospital and Research Center, Riyadh, Saudi Arabia","Department of Biostatistics, Epidemiology and Scientific Computing, King Faisal Specialist Hospital and Research Center, Saudi Arabia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Biostatistics, Epidemiology and Scientific Computing, King Faisal Specialist Hospital and Research Center, Riyadh, Saudi Arabia","institution_ids":["https://openalex.org/I2800965796"]},{"raw_affiliation_string":"Department of Biostatistics, Epidemiology and Scientific Computing, King Faisal Specialist Hospital and Research Center, Saudi Arabia","institution_ids":["https://openalex.org/I2800965796"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5093806355","display_name":"Leena Zeyad","orcid":"https://orcid.org/0000-0003-2789-8394"},"institutions":[{"id":"https://openalex.org/I2800965796","display_name":"King Faisal Specialist Hospital & Research Centre","ror":"https://ror.org/05n0wgt02","country_code":"SA","type":"healthcare","lineage":["https://openalex.org/I2800965796"]}],"countries":["SA"],"is_corresponding":false,"raw_author_name":"Leena Zeyad","raw_affiliation_strings":["Department of Biostatistics, Epidemiology and Scientific Computing, King Faisal Specialist Hospital and Research Center, Riyadh, Saudi Arabia","Department of Biostatistics, Epidemiology and Scientific Computing, King Faisal Specialist Hospital and Research Center, Saudi Arabia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Biostatistics, Epidemiology and Scientific Computing, King Faisal Specialist Hospital and Research Center, Riyadh, Saudi Arabia","institution_ids":["https://openalex.org/I2800965796"]},{"raw_affiliation_string":"Department of Biostatistics, Epidemiology and Scientific Computing, King Faisal Specialist Hospital and Research Center, Saudi Arabia","institution_ids":["https://openalex.org/I2800965796"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5022032814","display_name":"Yasmin Altwaijri","orcid":"https://orcid.org/0000-0001-8826-3224"},"institutions":[{"id":"https://openalex.org/I2800965796","display_name":"King Faisal Specialist Hospital & Research Centre","ror":"https://ror.org/05n0wgt02","country_code":"SA","type":"healthcare","lineage":["https://openalex.org/I2800965796"]}],"countries":["SA"],"is_corresponding":true,"raw_author_name":"Yasmin AlTwaijri","raw_affiliation_strings":["Department of Biostatistics, Epidemiology and Scientific Computing, King Faisal Specialist Hospital and Research Center, Riyadh, Saudi Arabia","Department of Biostatistics, Epidemiology and Scientific Computing, King Faisal Specialist Hospital and Research Center, Saudi Arabia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Biostatistics, Epidemiology and Scientific Computing, King Faisal Specialist Hospital and Research Center, Riyadh, Saudi Arabia","institution_ids":["https://openalex.org/I2800965796"]},{"raw_affiliation_string":"Department of Biostatistics, Epidemiology and Scientific Computing, King Faisal Specialist Hospital and Research Center, Saudi Arabia","institution_ids":["https://openalex.org/I2800965796"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":7,"corresponding_author_ids":["https://openalex.org/A5022032814"],"corresponding_institution_ids":["https://openalex.org/I2800965796"],"apc_list":{"value":950,"currency":"USD","value_usd":950},"apc_paid":{"value":950,"currency":"USD","value_usd":950},"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.06559897,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"9","issue":null,"first_page":"1335240","last_page":"1335240"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12168","display_name":"Health and Medical Research Impacts","score":0.9919000267982483,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T12168","display_name":"Health and Medical Research Impacts","score":0.9919000267982483,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10206","display_name":"Meta-analysis and systematic reviews","score":0.9883999824523926,"subfield":{"id":"https://openalex.org/subfields/1804","display_name":"Statistics, Probability and Uncertainty"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10350","display_name":"Electronic Health Records Systems","score":0.9782000184059143,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/desk","display_name":"Desk","score":0.8735933303833008},{"id":"https://openalex.org/keywords/workflow","display_name":"Workflow","score":0.7432602643966675},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.498154878616333},{"id":"https://openalex.org/keywords/service-desk","display_name":"Service desk","score":0.48513850569725037},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.4443620443344116},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4053857624530792},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3630219101905823},{"id":"https://openalex.org/keywords/engineering-management","display_name":"Engineering management","score":0.33807802200317383},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3379373848438263},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.33077472448349},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.25819116830825806},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.14841264486312866},{"id":"https://openalex.org/keywords/service-provider","display_name":"Service provider","score":0.13930648565292358},{"id":"https://openalex.org/keywords/service-design","display_name":"Service design","score":0.11936178803443909}],"concepts":[{"id":"https://openalex.org/C2776545233","wikidata":"https://www.wikidata.org/wiki/Q1064858","display_name":"Desk","level":2,"score":0.8735933303833008},{"id":"https://openalex.org/C177212765","wikidata":"https://www.wikidata.org/wiki/Q627335","display_name":"Workflow","level":2,"score":0.7432602643966675},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.498154878616333},{"id":"https://openalex.org/C6878162","wikidata":"https://www.wikidata.org/wiki/Q1481411","display_name":"Service desk","level":5,"score":0.48513850569725037},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4443620443344116},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4053857624530792},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3630219101905823},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.33807802200317383},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3379373848438263},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.33077472448349},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.25819116830825806},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.14841264486312866},{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.13930648565292358},{"id":"https://openalex.org/C61063171","wikidata":"https://www.wikidata.org/wiki/Q532781","display_name":"Service design","level":4,"score":0.11936178803443909},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.3389/frma.2024.1335240","is_oa":true,"landing_page_url":"http://dx.doi.org/10.3389/frma.2024.1335240","pdf_url":"https://public-pages-files-2025.frontiersin.org/journals/research-metrics-and-analytics/articles/10.3389/frma.2024.1335240/pdf","source":{"id":"https://openalex.org/S2596295431","display_name":"Frontiers in Research Metrics and Analytics","issn_l":"2504-0537","issn":["2504-0537"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320527","host_organization_name":"Frontiers Media","host_organization_lineage":["https://openalex.org/P4310320527"],"host_organization_lineage_names":["Frontiers Media"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Frontiers in Research Metrics and Analytics","raw_type":"journal-article"},{"id":"pmid:38645610","is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/38645610","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Frontiers in research metrics and analytics","raw_type":null},{"id":"pmh:oai:pubmedcentral.nih.gov:11026691","is_oa":true,"landing_page_url":"https://www.ncbi.nlm.nih.gov/pmc/articles/11026691","pdf_url":"https://pmc.ncbi.nlm.nih.gov/articles/PMC11026691/pdf/frma-09-1335240.pdf","source":{"id":"https://openalex.org/S2764455111","display_name":"PubMed Central","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Front Res Metr Anal","raw_type":"Text"},{"id":"pmh:oai:doaj.org/article:bffe7310478e46b6ac46237f6afc56ad","is_oa":true,"landing_page_url":"https://doaj.org/article/bffe7310478e46b6ac46237f6afc56ad","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Frontiers in Research Metrics and Analytics, Vol 9 (2024)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.3389/frma.2024.1335240","is_oa":true,"landing_page_url":"http://dx.doi.org/10.3389/frma.2024.1335240","pdf_url":"https://public-pages-files-2025.frontiersin.org/journals/research-metrics-and-analytics/articles/10.3389/frma.2024.1335240/pdf","source":{"id":"https://openalex.org/S2596295431","display_name":"Frontiers in Research Metrics and Analytics","issn_l":"2504-0537","issn":["2504-0537"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310320527","host_organization_name":"Frontiers Media","host_organization_lineage":["https://openalex.org/P4310320527"],"host_organization_lineage_names":["Frontiers Media"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Frontiers in Research Metrics and Analytics","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4393984310.pdf","grobid_xml":"https://content.openalex.org/works/W4393984310.grobid-xml"},"referenced_works_count":14,"referenced_works":["https://openalex.org/W2044262786","https://openalex.org/W2106952837","https://openalex.org/W2128409196","https://openalex.org/W2166643674","https://openalex.org/W2180658291","https://openalex.org/W2277465986","https://openalex.org/W2417314194","https://openalex.org/W2498682083","https://openalex.org/W2783278002","https://openalex.org/W2789569657","https://openalex.org/W2897083151","https://openalex.org/W2998095337","https://openalex.org/W3209081712","https://openalex.org/W4377104781"],"related_works":["https://openalex.org/W140550816","https://openalex.org/W2358277536","https://openalex.org/W3110778125","https://openalex.org/W2023898799","https://openalex.org/W2036958295","https://openalex.org/W2622381438","https://openalex.org/W2037898542","https://openalex.org/W2781384574","https://openalex.org/W2807208026","https://openalex.org/W1875088083"],"abstract_inverted_index":{"Health":[0],"organizations":[1],"with":[2,22],"teaching":[3],"and":[4,19,37,46,54,71,113,157,178,204],"research":[5,23,63,137,165,170,175],"responsibilities":[6],"face":[7],"the":[8,17,80,85,94,101,129,136,147,155,184,187,199,214],"need":[9],"to":[10,57,77,109,116,121,134,163,230],"establish":[11],"a":[12,25,97,106,227],"comprehensive":[13],"system":[14,26],"that":[15,27],"addresses":[16],"processes":[18],"challenges":[20],"associated":[21],"activities;":[24],"assists":[28],"local":[29],"institutes":[30],"in":[31,51,146,195,225],"becoming":[32],"research-active":[33],"by":[34],"identifying":[35],"gaps":[36],"providing":[38],"actionable":[39],"recommendations.":[40],"The":[41,125,209],"involvement":[42],"of":[43,87,96,128,150,186],"epidemiologists,":[44],"biostatisticians,":[45],"data":[47,122,172],"scientists":[48],"is":[49,133],"paramount":[50],"offering":[52],"technical":[53,148],"scientific":[55,72],"support":[56,64],"health":[58,223],"researchers.":[59,236],"In":[60],"our":[61],"organization,":[62],"services,":[65],"such":[66,168],"as":[67,169,191],"technical,":[68],"statistical,":[69],"logistical,":[70],"assistance,":[73],"have":[74],"been":[75],"provided":[76],"researchers":[78],"for":[79,139,207,234],"past":[81],"20":[82],"years":[83],"under":[84],"name":[86],"\"Data":[88],"Clinic":[89],"Service\".":[90],"This":[91],"article":[92],"discusses":[93],"establishment":[95],"physical":[98],"booth":[99],"called":[100],"\"Research":[102,130,188,215],"Concierge":[103,131,189,216],"Desk\"":[104,132,190,217],"within":[105],"medical":[107],"center":[108],"offer":[110],"on-site,":[111],"free-of-charge,":[112],"direct":[114],"consultations":[115],"researchers,":[117],"thereby":[118],"improving":[119],"accessibility":[120],"clinic":[123,173],"services.":[124],"underlying":[126],"concept":[127],"align":[135],"workflow":[138],"busy":[140],"clinicians,":[141],"who":[142],"require":[143],"vital":[144],"assistance":[145],"aspects":[149],"their":[151],"research.":[152],"As":[153],"well,":[154],"desk":[156],"its":[158],"digital":[159],"platform":[160],"enabled":[161],"us":[162],"assess":[164],"process":[166],"workflow,":[167],"submission,":[171],"requests,":[174],"progress":[176],"tracking,":[177],"researcher":[179],"satisfaction":[180],"assessment.":[181],"We":[182],"present":[183],"initiation":[185],"an":[192],"innovative":[193],"solution":[194],"hospital":[196],"settings,":[197],"outline":[198],"available":[200],"resources,":[201],"benefits,":[202],"challenges,":[203],"propose":[205],"areas":[206],"improvement.":[208],"experience":[210],"gained":[211],"from":[212],"implementing":[213],"model":[218],"can":[219],"greatly":[220],"benefit":[221],"other":[222],"centers":[224],"adopting":[226],"similar":[228],"approach":[229],"develop":[231],"enhanced":[232],"services":[233],"clinical":[235]},"counts_by_year":[],"updated_date":"2026-05-06T08:25:59.206177","created_date":"2025-10-10T00:00:00"}
