{"id":"https://openalex.org/W4396221696","doi":"https://doi.org/10.3233/shti240017","title":"User Personas for a \u201cBetter Design\u201d of Nation-Wide EHRs Based on Thorough Expert Evaluation and Field Analysis: Modeling Users as Individuals Plus Family Members for an Enhanced Mapping of Healthcare Situations","display_name":"User Personas for a \u201cBetter Design\u201d of Nation-Wide EHRs Based on Thorough Expert Evaluation and Field Analysis: Modeling Users as Individuals Plus Family Members for an Enhanced Mapping of Healthcare Situations","publication_year":2024,"publication_date":"2024-04-26","ids":{"openalex":"https://openalex.org/W4396221696","doi":"https://doi.org/10.3233/shti240017","pmid":"https://pubmed.ncbi.nlm.nih.gov/38682510"},"language":"en","primary_location":{"id":"doi:10.3233/shti240017","is_oa":true,"landing_page_url":"https://doi.org/10.3233/shti240017","pdf_url":"https://ebooks.iospress.nl/pdf/doi/10.3233/SHTI240017","source":{"id":"https://openalex.org/S4210179765","display_name":"Studies in health technology and informatics","issn_l":"0926-9630","issn":["0926-9630","1879-8365"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310318577","host_organization_name":"IOS Press","host_organization_lineage":["https://openalex.org/P4310318577"],"host_organization_lineage_names":["IOS Press"],"type":"book series"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Studies in Health Technology and Informatics","raw_type":"book-chapter"},"type":"article","indexed_in":["crossref","pubmed"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://ebooks.iospress.nl/pdf/doi/10.3233/SHTI240017","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5055451105","display_name":"Daniela Glatz","orcid":null},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Daniela Glatz","raw_affiliation_strings":["Research Industrial Systems Engineering (RISE), Vienna, Austria"],"affiliations":[{"raw_affiliation_string":"Research Industrial Systems Engineering (RISE), Vienna, Austria","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5095928397","display_name":"Alexander Zeiringer","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Alexander Zeiringer","raw_affiliation_strings":["Research Industrial Systems Engineering (RISE), Vienna, Austria"],"affiliations":[{"raw_affiliation_string":"Research Industrial Systems Engineering (RISE), Vienna, Austria","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5022975580","display_name":"Johannes Harms","orcid":null},"institutions":[{"id":"https://openalex.org/I145847075","display_name":"TU Wien","ror":"https://ror.org/04d836q62","country_code":"AT","type":"education","lineage":["https://openalex.org/I145847075"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Johannes Harms","raw_affiliation_strings":["TU Wien, Institute of Information Systems Engineering, Research Group for Industrial Software (INSO), Vienna, Austria"],"affiliations":[{"raw_affiliation_string":"TU Wien, Institute of Information Systems Engineering, Research Group for Industrial Software (INSO), Vienna, Austria","institution_ids":["https://openalex.org/I145847075"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5083876348","display_name":"Ren\u00e9 Baranyi","orcid":"https://orcid.org/0000-0002-0088-9140"},"institutions":[{"id":"https://openalex.org/I145847075","display_name":"TU Wien","ror":"https://ror.org/04d836q62","country_code":"AT","type":"education","lineage":["https://openalex.org/I145847075"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Ren\u00e9 Baranyi","raw_affiliation_strings":["TU Wien, Institute of Information Systems Engineering, Research Group for Industrial Software (INSO), Vienna, Austria"],"affiliations":[{"raw_affiliation_string":"TU Wien, Institute of Information Systems Engineering, Research Group for Industrial Software (INSO), Vienna, Austria","institution_ids":["https://openalex.org/I145847075"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5091480692","display_name":"Karin Kappel","orcid":null},"institutions":[{"id":"https://openalex.org/I145847075","display_name":"TU Wien","ror":"https://ror.org/04d836q62","country_code":"AT","type":"education","lineage":["https://openalex.org/I145847075"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Karin Kappel","raw_affiliation_strings":["TU Wien, Institute of Information Systems Engineering, Research Group for Industrial Software (INSO), Vienna, Austria","TU Wien Institute of Information Systems Engineering, Research Group for Industrial Software (INSO), Vienna, Austria,","Research Industrial Systems Engineering (RISE), Vienna, Austria,"],"affiliations":[{"raw_affiliation_string":"TU Wien, Institute of Information Systems Engineering, Research Group for Industrial Software (INSO), Vienna, Austria","institution_ids":["https://openalex.org/I145847075"]},{"raw_affiliation_string":"TU Wien Institute of Information Systems Engineering, Research Group for Industrial Software (INSO), Vienna, Austria,","institution_ids":["https://openalex.org/I145847075"]},{"raw_affiliation_string":"Research Industrial Systems Engineering (RISE), Vienna, Austria,","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5068352067","display_name":"Thomas Grechenig","orcid":"https://orcid.org/0009-0000-5622-8598"},"institutions":[{"id":"https://openalex.org/I145847075","display_name":"TU Wien","ror":"https://ror.org/04d836q62","country_code":"AT","type":"education","lineage":["https://openalex.org/I145847075"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Thomas Grechenig","raw_affiliation_strings":["TU Wien, Institute of Information Systems Engineering, Research Group for Industrial Software (INSO), Vienna, Austria"],"affiliations":[{"raw_affiliation_string":"TU Wien, Institute of Information Systems Engineering, Research Group for Industrial Software (INSO), Vienna, Austria","institution_ids":["https://openalex.org/I145847075"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":6,"corresponding_author_ids":["https://openalex.org/A5055451105"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.1599,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.69817866,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":91,"max":95},"biblio":{"volume":"313","issue":null,"first_page":"87","last_page":"92"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14074","display_name":"Persona Design and Applications","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T14074","display_name":"Persona Design and Applications","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11446","display_name":"Mobile Health and mHealth Applications","score":0.9824000000953674,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9785000085830688,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/persona","display_name":"Persona","score":0.8779050707817078},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5876646637916565},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5799817442893982},{"id":"https://openalex.org/keywords/user-research","display_name":"User Research","score":0.5321836471557617},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.5032889246940613},{"id":"https://openalex.org/keywords/set","display_name":"Set (abstract data type)","score":0.4832080602645874},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.4784312844276428},{"id":"https://openalex.org/keywords/field","display_name":"Field (mathematics)","score":0.47406429052352905},{"id":"https://openalex.org/keywords/user-centered-design","display_name":"User-centered design","score":0.46243107318878174},{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.4569261074066162},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4161657691001892},{"id":"https://openalex.org/keywords/user-experience-design","display_name":"User experience design","score":0.30808860063552856},{"id":"https://openalex.org/keywords/geography","display_name":"Geography","score":0.09059363603591919}],"concepts":[{"id":"https://openalex.org/C313442","wikidata":"https://www.wikidata.org/wiki/Q778556","display_name":"Persona","level":2,"score":0.8779050707817078},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5876646637916565},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5799817442893982},{"id":"https://openalex.org/C2777397297","wikidata":"https://www.wikidata.org/wiki/Q17118423","display_name":"User Research","level":3,"score":0.5321836471557617},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.5032889246940613},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.4832080602645874},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4784312844276428},{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.47406429052352905},{"id":"https://openalex.org/C161772715","wikidata":"https://www.wikidata.org/wiki/Q1136996","display_name":"User-centered design","level":2,"score":0.46243107318878174},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.4569261074066162},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4161657691001892},{"id":"https://openalex.org/C201025465","wikidata":"https://www.wikidata.org/wiki/Q11248500","display_name":"User experience design","level":2,"score":0.30808860063552856},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.09059363603591919},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C202444582","wikidata":"https://www.wikidata.org/wiki/Q837863","display_name":"Pure mathematics","level":1,"score":0.0},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0}],"mesh":[{"descriptor_ui":"D005190","descriptor_name":"Family","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D005190","descriptor_name":"Family","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D005190","descriptor_name":"Family","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D005190","descriptor_name":"Family","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D005190","descriptor_name":"Family","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D005858","descriptor_name":"Germany","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D005858","descriptor_name":"Germany","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D005858","descriptor_name":"Germany","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D005858","descriptor_name":"Germany","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D005858","descriptor_name":"Germany","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D014584","descriptor_name":"User-Computer Interface","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D014584","descriptor_name":"User-Computer Interface","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D014584","descriptor_name":"User-Computer Interface","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D014584","descriptor_name":"User-Computer Interface","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D014584","descriptor_name":"User-Computer Interface","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D057286","descriptor_name":"Electronic Health Records","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D057286","descriptor_name":"Electronic Health Records","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D057286","descriptor_name":"Electronic Health Records","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D057286","descriptor_name":"Electronic Health Records","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D057286","descriptor_name":"Electronic Health Records","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true}],"locations_count":2,"locations":[{"id":"doi:10.3233/shti240017","is_oa":true,"landing_page_url":"https://doi.org/10.3233/shti240017","pdf_url":"https://ebooks.iospress.nl/pdf/doi/10.3233/SHTI240017","source":{"id":"https://openalex.org/S4210179765","display_name":"Studies in health technology and informatics","issn_l":"0926-9630","issn":["0926-9630","1879-8365"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310318577","host_organization_name":"IOS Press","host_organization_lineage":["https://openalex.org/P4310318577"],"host_organization_lineage_names":["IOS Press"],"type":"book series"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Studies in Health Technology and Informatics","raw_type":"book-chapter"},{"id":"pmid:38682510","is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/38682510","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Studies in health technology and informatics","raw_type":null}],"best_oa_location":{"id":"doi:10.3233/shti240017","is_oa":true,"landing_page_url":"https://doi.org/10.3233/shti240017","pdf_url":"https://ebooks.iospress.nl/pdf/doi/10.3233/SHTI240017","source":{"id":"https://openalex.org/S4210179765","display_name":"Studies in health technology and informatics","issn_l":"0926-9630","issn":["0926-9630","1879-8365"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310318577","host_organization_name":"IOS Press","host_organization_lineage":["https://openalex.org/P4310318577"],"host_organization_lineage_names":["IOS Press"],"type":"book series"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Studies in Health Technology and Informatics","raw_type":"book-chapter"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":false},"content_urls":{"pdf":"https://content.openalex.org/works/W4396221696.pdf"},"referenced_works_count":13,"referenced_works":["https://openalex.org/W594918612","https://openalex.org/W1579298264","https://openalex.org/W1877093828","https://openalex.org/W1936365374","https://openalex.org/W2022594830","https://openalex.org/W2142241043","https://openalex.org/W2168296931","https://openalex.org/W2613049552","https://openalex.org/W3089037107","https://openalex.org/W3138686607","https://openalex.org/W3199194128","https://openalex.org/W4233462961","https://openalex.org/W4323908118"],"related_works":["https://openalex.org/W4389400787","https://openalex.org/W4285531607","https://openalex.org/W2004041388","https://openalex.org/W4360925797","https://openalex.org/W4205710196","https://openalex.org/W4316810125","https://openalex.org/W70460240","https://openalex.org/W2043821657","https://openalex.org/W2246940206","https://openalex.org/W2554746670"],"abstract_inverted_index":{"Electronic":[0],"Health":[1],"Records":[2],"(EHRs)":[3],"are":[4,31],"pivotal":[5],"in":[6,38,113,147],"prevention,":[7],"therapy,":[8],"and":[9,20,25,43,75,81,173],"care.":[10],"Their":[11],"design":[12,27,40,56],"necessitates":[13],"the":[14,39,49,55,62,91,114,143],"representation":[15],"of":[16,51,57,85,93,116,126,139],"users,":[17],"activities,":[18],"context,":[19],"technology.":[21],"Among":[22],"various":[23],"participative":[24],"ethnographic":[26],"methods,":[28,70],"user":[29,52,86,133],"personas":[30,53,87,128,141,163],"an":[32,100,123],"effective":[33],"tool":[34],"for":[35,54,109,156,164,170],"encapsulating":[36],"users":[37],"process.":[41],"Goals":[42],"methods:":[44],"This":[45],"research":[46,121],"focused":[47],"on":[48],"creation":[50],"a":[58,83,105,154],"nation-wide":[59],"EHR,":[60],"specifically":[61],"German":[63],"\"elektronische":[64],"Patientenakte\"":[65],"(ePA).":[66],"We":[67,98],"employed":[68],"qualitative":[69],"such":[71],"as":[72,167,169],"field":[73],"analysis":[74],"expert":[76],"workshops,":[77],"to":[78],"generate,":[79],"assess,":[80],"refine":[82],"set":[84,125],"that":[88,129],"can":[89,160],"cover":[90],"complexity":[92],"real-life":[94],"familial":[95],"care":[96,149],"environments.":[97],"used":[99],"innovative":[101],"bottom-up":[102],"approach":[103],"applying":[104],"whole":[106],"new":[107],"process":[108],"persona":[110],"generation":[111],"especially":[112],"context":[115],"family":[117,148],"management.":[118],"Results:":[119],"The":[120],"yielded":[122],"initial":[124],"five":[127],"accurately":[130],"represent":[131],"fictional":[132],"types.":[134],"Importantly,":[135],"at":[136],"least":[137],"two":[138],"these":[140,162],"encapsulate":[142],"unique":[144],"challenges":[145],"inherent":[146],"work.":[150],"These":[151],"results":[152],"provide":[153],"foundation":[155],"future":[157],"work,":[158],"which":[159],"utilize":[161],"EHR":[165],"design,":[166],"well":[168],"further":[171],"evaluation":[172],"refinement.":[174]},"counts_by_year":[{"year":2025,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
