{"id":"https://openalex.org/W3165706632","doi":"https://doi.org/10.3233/shti210190","title":"Impact of COVID-19 Pandemic on Use of Telemedicine Services in an Academic Medical Center","display_name":"Impact of COVID-19 Pandemic on Use of Telemedicine Services in an Academic Medical Center","publication_year":2021,"publication_date":"2021-05-27","ids":{"openalex":"https://openalex.org/W3165706632","doi":"https://doi.org/10.3233/shti210190","mag":"3165706632","pmid":"https://pubmed.ncbi.nlm.nih.gov/34042775"},"language":"en","primary_location":{"id":"doi:10.3233/shti210190","is_oa":true,"landing_page_url":"https://doi.org/10.3233/shti210190","pdf_url":"https://ebooks.iospress.nl/pdf/doi/10.3233/SHTI210190","source":{"id":"https://openalex.org/S4210179765","display_name":"Studies in health technology and informatics","issn_l":"0926-9630","issn":["0926-9630","1879-8365"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310318577","host_organization_name":"IOS Press","host_organization_lineage":["https://openalex.org/P4310318577"],"host_organization_lineage_names":["IOS Press"],"type":"book series"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Studies in Health Technology and Informatics","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref","pubmed"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://ebooks.iospress.nl/pdf/doi/10.3233/SHTI210190","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5080703401","display_name":"Wanting Cui","orcid":"https://orcid.org/0000-0001-7341-363X"},"institutions":[{"id":"https://openalex.org/I98704320","display_name":"Icahn School of Medicine at Mount Sinai","ror":"https://ror.org/04a9tmd77","country_code":"US","type":"education","lineage":["https://openalex.org/I1320796813","https://openalex.org/I98704320"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Wanting Cui","raw_affiliation_strings":["Icahn School of Medicine at Mount Sinai, New York, NY, USA"],"affiliations":[{"raw_affiliation_string":"Icahn School of Medicine at Mount Sinai, New York, NY, USA","institution_ids":["https://openalex.org/I98704320"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5086304704","display_name":"Joseph Finkelstein","orcid":"https://orcid.org/0000-0002-8084-7441"},"institutions":[{"id":"https://openalex.org/I98704320","display_name":"Icahn School of Medicine at Mount Sinai","ror":"https://ror.org/04a9tmd77","country_code":"US","type":"education","lineage":["https://openalex.org/I1320796813","https://openalex.org/I98704320"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Joseph Finkelstein","raw_affiliation_strings":["Icahn School of Medicine at Mount Sinai, New York, NY, USA"],"affiliations":[{"raw_affiliation_string":"Icahn School of Medicine at Mount Sinai, New York, NY, USA","institution_ids":["https://openalex.org/I98704320"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5080703401"],"corresponding_institution_ids":["https://openalex.org/I98704320"],"apc_list":null,"apc_paid":null,"fwci":15.2923,"has_fulltext":true,"cited_by_count":10,"citation_normalized_percentile":{"value":0.990004,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"281","issue":null,"first_page":"407","last_page":"411"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10912","display_name":"Telemedicine and Telehealth Implementation","score":0.9534000158309937,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T10912","display_name":"Telemedicine and Telehealth Implementation","score":0.9534000158309937,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/telehealth","display_name":"Telehealth","score":0.9502500295639038},{"id":"https://openalex.org/keywords/telemedicine","display_name":"Telemedicine","score":0.9256617426872253},{"id":"https://openalex.org/keywords/pandemic","display_name":"Pandemic","score":0.8093059062957764},{"id":"https://openalex.org/keywords/coronavirus-disease-2019","display_name":"Coronavirus disease 2019 (COVID-19)","score":0.6202126145362854},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5007905960083008},{"id":"https://openalex.org/keywords/population","display_name":"Population","score":0.4945838153362274},{"id":"https://openalex.org/keywords/health-services","display_name":"Health services","score":0.49360811710357666},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.46308594942092896},{"id":"https://openalex.org/keywords/medical-emergency","display_name":"Medical emergency","score":0.4581316113471985},{"id":"https://openalex.org/keywords/family-medicine","display_name":"Family medicine","score":0.40683943033218384},{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.3657464385032654},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.27566659450531006},{"id":"https://openalex.org/keywords/environmental-health","display_name":"Environmental health","score":0.15615954995155334},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.15200236439704895}],"concepts":[{"id":"https://openalex.org/C2781050511","wikidata":"https://www.wikidata.org/wiki/Q46994","display_name":"Telehealth","level":4,"score":0.9502500295639038},{"id":"https://openalex.org/C2779891985","wikidata":"https://www.wikidata.org/wiki/Q46994","display_name":"Telemedicine","level":3,"score":0.9256617426872253},{"id":"https://openalex.org/C89623803","wikidata":"https://www.wikidata.org/wiki/Q12184","display_name":"Pandemic","level":5,"score":0.8093059062957764},{"id":"https://openalex.org/C3008058167","wikidata":"https://www.wikidata.org/wiki/Q84263196","display_name":"Coronavirus disease 2019 (COVID-19)","level":4,"score":0.6202126145362854},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5007905960083008},{"id":"https://openalex.org/C2908647359","wikidata":"https://www.wikidata.org/wiki/Q2625603","display_name":"Population","level":2,"score":0.4945838153362274},{"id":"https://openalex.org/C2986740045","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health services","level":3,"score":0.49360811710357666},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.46308594942092896},{"id":"https://openalex.org/C545542383","wikidata":"https://www.wikidata.org/wiki/Q2751242","display_name":"Medical emergency","level":1,"score":0.4581316113471985},{"id":"https://openalex.org/C512399662","wikidata":"https://www.wikidata.org/wiki/Q3505712","display_name":"Family medicine","level":1,"score":0.40683943033218384},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.3657464385032654},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.27566659450531006},{"id":"https://openalex.org/C99454951","wikidata":"https://www.wikidata.org/wiki/Q932068","display_name":"Environmental health","level":1,"score":0.15615954995155334},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.15200236439704895},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0},{"id":"https://openalex.org/C524204448","wikidata":"https://www.wikidata.org/wiki/Q788926","display_name":"Infectious disease (medical specialty)","level":3,"score":0.0},{"id":"https://openalex.org/C142724271","wikidata":"https://www.wikidata.org/wiki/Q7208","display_name":"Pathology","level":1,"score":0.0},{"id":"https://openalex.org/C2779134260","wikidata":"https://www.wikidata.org/wiki/Q12136","display_name":"Disease","level":2,"score":0.0}],"mesh":[{"descriptor_ui":"D000046","descriptor_name":"Academic Medical Centers","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D000046","descriptor_name":"Academic Medical Centers","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D000046","descriptor_name":"Academic Medical Centers","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D000086382","descriptor_name":"COVID-19","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D000086382","descriptor_name":"COVID-19","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D000086382","descriptor_name":"COVID-19","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D000086402","descriptor_name":"SARS-CoV-2","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D000086402","descriptor_name":"SARS-CoV-2","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D000086402","descriptor_name":"SARS-CoV-2","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006801","descriptor_name":"Humans","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D008297","descriptor_name":"Male","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D008297","descriptor_name":"Male","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D008297","descriptor_name":"Male","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D008875","descriptor_name":"Middle Aged","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D008875","descriptor_name":"Middle Aged","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D008875","descriptor_name":"Middle Aged","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D017216","descriptor_name":"Telemedicine","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D017216","descriptor_name":"Telemedicine","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D017216","descriptor_name":"Telemedicine","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D058873","descriptor_name":"Pandemics","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D058873","descriptor_name":"Pandemics","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D058873","descriptor_name":"Pandemics","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false}],"locations_count":2,"locations":[{"id":"doi:10.3233/shti210190","is_oa":true,"landing_page_url":"https://doi.org/10.3233/shti210190","pdf_url":"https://ebooks.iospress.nl/pdf/doi/10.3233/SHTI210190","source":{"id":"https://openalex.org/S4210179765","display_name":"Studies in health technology and informatics","issn_l":"0926-9630","issn":["0926-9630","1879-8365"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310318577","host_organization_name":"IOS Press","host_organization_lineage":["https://openalex.org/P4310318577"],"host_organization_lineage_names":["IOS Press"],"type":"book series"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Studies in Health Technology and Informatics","raw_type":"book-chapter"},{"id":"pmid:34042775","is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/34042775","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Studies in health technology and informatics","raw_type":null}],"best_oa_location":{"id":"doi:10.3233/shti210190","is_oa":true,"landing_page_url":"https://doi.org/10.3233/shti210190","pdf_url":"https://ebooks.iospress.nl/pdf/doi/10.3233/SHTI210190","source":{"id":"https://openalex.org/S4210179765","display_name":"Studies in health technology and informatics","issn_l":"0926-9630","issn":["0926-9630","1879-8365"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310318577","host_organization_name":"IOS Press","host_organization_lineage":["https://openalex.org/P4310318577"],"host_organization_lineage_names":["IOS Press"],"type":"book series"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Studies in Health Technology and Informatics","raw_type":"book-chapter"},"sustainable_development_goals":[{"score":0.8600000143051147,"id":"https://metadata.un.org/sdg/3","display_name":"Good health and well-being"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3165706632.pdf","grobid_xml":"https://content.openalex.org/works/W3165706632.grobid-xml"},"referenced_works_count":11,"referenced_works":["https://openalex.org/W2086890201","https://openalex.org/W2401955700","https://openalex.org/W2402036574","https://openalex.org/W2751532735","https://openalex.org/W2803056433","https://openalex.org/W2807410455","https://openalex.org/W2896794264","https://openalex.org/W2940961199","https://openalex.org/W2960906136","https://openalex.org/W3107158022","https://openalex.org/W6752059255"],"related_works":["https://openalex.org/W4366432318","https://openalex.org/W3137397293","https://openalex.org/W3120008685","https://openalex.org/W4214481525","https://openalex.org/W4285412236","https://openalex.org/W3128127370","https://openalex.org/W3139265257","https://openalex.org/W3024377520","https://openalex.org/W3096745081","https://openalex.org/W4206065491"],"abstract_inverted_index":{"The":[0,9],"COVID-19":[1],"pandemic":[2,101],"changed":[3],"the":[4,29,32,46,49,63,90,100],"landscape":[5],"of":[6,11,19,31,48,103,124],"telehealth":[7,41,97,116],"services.":[8,98],"goal":[10],"this":[12],"paper":[13],"was":[14,55,86,106],"to":[15,35,68,120],"identify":[16,69],"demographic":[17,39],"groups":[18],"patients":[20,73,79,110],"who":[21],"have":[22],"used":[23],"telemedicine":[24,81,104],"services":[25,105,117],"before":[26],"and":[27,34,93,111],"after":[28],"start":[30],"pandemic,":[33],"analyze":[36],"how":[37],"different":[38],"groups'":[40],"usage":[42],"patterns":[43],"change":[44],"throughout":[45],"course":[47],"pandemic.":[50],"A":[51],"de-identified":[52],"study":[53],"dataset":[54],"generated":[56],"by":[57],"querying":[58],"electronic":[59],"health":[60],"records":[61],"at":[62],"Mount":[64],"Sinai":[65],"Health":[66],"System":[67],"all":[70],"patients.":[71,114],"129,625":[72],"were":[74,83],"analyzed.":[75],"Demographic":[76],"shifts":[77],"in":[78,89],"seeking":[80],"service":[82],"identified.":[84],"There":[85],"significant":[87],"increase":[88],"middle":[91],"age":[92],"older":[94],"population":[95],"using":[96],"During":[99],"use":[102],"increased":[107],"among":[108],"male":[109],"racial":[112],"minority":[113],"Furthermore,":[115],"had":[118],"expanded":[119],"a":[121],"broader":[122],"spectrum":[123],"medical":[125],"specialties.":[126]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":4}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
