{"id":"https://openalex.org/W3036887358","doi":"https://doi.org/10.3233/shti200327","title":"User Experience Theories, Models, and Frameworks: A Focused Review of the Healthcare Literature","display_name":"User Experience Theories, Models, and Frameworks: A Focused Review of the Healthcare Literature","publication_year":2020,"publication_date":"2020-01-01","ids":{"openalex":"https://openalex.org/W3036887358","doi":"https://doi.org/10.3233/shti200327","mag":"3036887358","pmid":"https://pubmed.ncbi.nlm.nih.gov/32570547"},"language":"en","primary_location":{"id":"doi:10.3233/shti200327","is_oa":true,"landing_page_url":"https://doi.org/10.3233/shti200327","pdf_url":null,"source":{"id":"https://openalex.org/S4210179765","display_name":"Studies in health technology and informatics","issn_l":"0926-9630","issn":["0926-9630","1879-8365"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310318577","host_organization_name":"IOS Press","host_organization_lineage":["https://openalex.org/P4310318577"],"host_organization_lineage_names":["IOS Press"],"type":"book series"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Studies in Health Technology and Informatics","raw_type":"book-chapter"},"type":"review","indexed_in":["crossref","pubmed"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://doi.org/10.3233/shti200327","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5026236341","display_name":"Blake Lesselroth","orcid":"https://orcid.org/0000-0001-6170-7964"},"institutions":[{"id":"https://openalex.org/I8692664","display_name":"University of Oklahoma","ror":"https://ror.org/02aqsxs83","country_code":"US","type":"education","lineage":["https://openalex.org/I8692664"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Lesselroth Blake","raw_affiliation_strings":["University of Oklahoma School of Community Medicine, USA"],"affiliations":[{"raw_affiliation_string":"University of Oklahoma School of Community Medicine, USA","institution_ids":["https://openalex.org/I8692664"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5005625940","display_name":"Helen Monkman","orcid":"https://orcid.org/0000-0003-0772-9075"},"institutions":[{"id":"https://openalex.org/I212119943","display_name":"University of Victoria","ror":"https://ror.org/04s5mat29","country_code":"CA","type":"education","lineage":["https://openalex.org/I212119943"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Monkman Helen","raw_affiliation_strings":["School of Health Information Sciences, University of Victoria, Canada"],"affiliations":[{"raw_affiliation_string":"School of Health Information Sciences, University of Victoria, Canada","institution_ids":["https://openalex.org/I212119943"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5079816147","display_name":"Kathleen Adams","orcid":"https://orcid.org/0000-0003-4224-038X"},"institutions":[{"id":"https://openalex.org/I4210120637","display_name":"Human Factors and Ergonomics Society","ror":"https://ror.org/02npqkq54","country_code":"US","type":"nonprofit","lineage":["https://openalex.org/I4210120637"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Adams Kathleen","raw_affiliation_strings":["Office of Human Factors and Ergonomics, Veterans Health Affairs, USA"],"affiliations":[{"raw_affiliation_string":"Office of Human Factors and Ergonomics, Veterans Health Affairs, USA","institution_ids":["https://openalex.org/I4210120637"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5050864238","display_name":"Scott D. Wood","orcid":null},"institutions":[{"id":"https://openalex.org/I4210120637","display_name":"Human Factors and Ergonomics Society","ror":"https://ror.org/02npqkq54","country_code":"US","type":"nonprofit","lineage":["https://openalex.org/I4210120637"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Wood Scott","raw_affiliation_strings":["Office of Human Factors and Ergonomics, Veterans Health Affairs, USA"],"affiliations":[{"raw_affiliation_string":"Office of Human Factors and Ergonomics, Veterans Health Affairs, USA","institution_ids":["https://openalex.org/I4210120637"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5033827596","display_name":"Audrey Corbett","orcid":null},"institutions":[{"id":"https://openalex.org/I8692664","display_name":"University of Oklahoma","ror":"https://ror.org/02aqsxs83","country_code":"US","type":"education","lineage":["https://openalex.org/I8692664"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Corbett Audrey","raw_affiliation_strings":["University of Oklahoma School of Community Medicine, USA"],"affiliations":[{"raw_affiliation_string":"University of Oklahoma School of Community Medicine, USA","institution_ids":["https://openalex.org/I8692664"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5060699540","display_name":"Juell Homco","orcid":"https://orcid.org/0000-0003-2606-0813"},"institutions":[{"id":"https://openalex.org/I8692664","display_name":"University of Oklahoma","ror":"https://ror.org/02aqsxs83","country_code":"US","type":"education","lineage":["https://openalex.org/I8692664"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Homco Juell","raw_affiliation_strings":["University of Oklahoma School of Community Medicine, USA"],"affiliations":[{"raw_affiliation_string":"University of Oklahoma School of Community Medicine, USA","institution_ids":["https://openalex.org/I8692664"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5037361791","display_name":"Elizabeth M. Borycki","orcid":"https://orcid.org/0000-0003-0928-8867"},"institutions":[{"id":"https://openalex.org/I4210120637","display_name":"Human Factors and Ergonomics Society","ror":"https://ror.org/02npqkq54","country_code":"US","type":"nonprofit","lineage":["https://openalex.org/I4210120637"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Borycki Elizabeth M.","raw_affiliation_strings":["Office of Human Factors and Ergonomics, Veterans Health Affairs, USA"],"affiliations":[{"raw_affiliation_string":"Office of Human Factors and Ergonomics, Veterans Health Affairs, USA","institution_ids":["https://openalex.org/I4210120637"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5022898293","display_name":"Ross Spier","orcid":null},"institutions":[{"id":"https://openalex.org/I4210120637","display_name":"Human Factors and Ergonomics Society","ror":"https://ror.org/02npqkq54","country_code":"US","type":"nonprofit","lineage":["https://openalex.org/I4210120637"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Spier Ross","raw_affiliation_strings":["Office of Human Factors and Ergonomics, Veterans Health Affairs, USA"],"affiliations":[{"raw_affiliation_string":"Office of Human Factors and Ergonomics, Veterans Health Affairs, USA","institution_ids":["https://openalex.org/I4210120637"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5031631835","display_name":"Andr\u00e9 Kushniruk","orcid":"https://orcid.org/0000-0002-2557-9288"},"institutions":[{"id":"https://openalex.org/I4210120637","display_name":"Human Factors and Ergonomics Society","ror":"https://ror.org/02npqkq54","country_code":"US","type":"nonprofit","lineage":["https://openalex.org/I4210120637"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Kushniruk Andre W.","raw_affiliation_strings":["Office of Human Factors and Ergonomics, Veterans Health Affairs, USA"],"affiliations":[{"raw_affiliation_string":"Office of Human Factors and Ergonomics, Veterans Health Affairs, USA","institution_ids":["https://openalex.org/I4210120637"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":9,"corresponding_author_ids":["https://openalex.org/A5026236341"],"corresponding_institution_ids":["https://openalex.org/I8692664"],"apc_list":null,"apc_paid":null,"fwci":5.8328,"has_fulltext":false,"cited_by_count":23,"citation_normalized_percentile":{"value":0.96795241,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"270","issue":null,"first_page":"1076","last_page":"1080"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14147","display_name":"Innovative Approaches in Technology and Social Development","score":0.9812999963760376,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14147","display_name":"Innovative Approaches in Technology and Social Development","score":0.9812999963760376,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11446","display_name":"Mobile Health and mHealth Applications","score":0.9747999906539917,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T11519","display_name":"Digital Mental Health Interventions","score":0.9711999893188477,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/scope","display_name":"Scope (computer science)","score":0.7538766860961914},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6274510622024536},{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.5451951622962952},{"id":"https://openalex.org/keywords/user-experience-design","display_name":"User experience design","score":0.47623351216316223},{"id":"https://openalex.org/keywords/selection","display_name":"Selection (genetic algorithm)","score":0.47545596957206726},{"id":"https://openalex.org/keywords/fragmentation","display_name":"Fragmentation (computing)","score":0.4662790298461914},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.455829918384552},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.39707985520362854},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.35320746898651123},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.10988196730613708}],"concepts":[{"id":"https://openalex.org/C2778012447","wikidata":"https://www.wikidata.org/wiki/Q1034415","display_name":"Scope (computer science)","level":2,"score":0.7538766860961914},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6274510622024536},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.5451951622962952},{"id":"https://openalex.org/C201025465","wikidata":"https://www.wikidata.org/wiki/Q11248500","display_name":"User experience design","level":2,"score":0.47623351216316223},{"id":"https://openalex.org/C81917197","wikidata":"https://www.wikidata.org/wiki/Q628760","display_name":"Selection (genetic algorithm)","level":2,"score":0.47545596957206726},{"id":"https://openalex.org/C191015642","wikidata":"https://www.wikidata.org/wiki/Q1132459","display_name":"Fragmentation (computing)","level":2,"score":0.4662790298461914},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.455829918384552},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.39707985520362854},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.35320746898651123},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.10988196730613708},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0}],"mesh":[{"descriptor_ui":"D003695","descriptor_name":"Delivery of Health Care","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D003695","descriptor_name":"Delivery of Health Care","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D003695","descriptor_name":"Delivery of Health Care","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D014584","descriptor_name":"User-Computer Interface","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D014584","descriptor_name":"User-Computer Interface","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D014584","descriptor_name":"User-Computer Interface","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true}],"locations_count":2,"locations":[{"id":"doi:10.3233/shti200327","is_oa":true,"landing_page_url":"https://doi.org/10.3233/shti200327","pdf_url":null,"source":{"id":"https://openalex.org/S4210179765","display_name":"Studies in health technology and informatics","issn_l":"0926-9630","issn":["0926-9630","1879-8365"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310318577","host_organization_name":"IOS Press","host_organization_lineage":["https://openalex.org/P4310318577"],"host_organization_lineage_names":["IOS Press"],"type":"book series"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Studies in Health Technology and Informatics","raw_type":"book-chapter"},{"id":"pmid:32570547","is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/32570547","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Studies in health technology and informatics","raw_type":null}],"best_oa_location":{"id":"doi:10.3233/shti200327","is_oa":true,"landing_page_url":"https://doi.org/10.3233/shti200327","pdf_url":null,"source":{"id":"https://openalex.org/S4210179765","display_name":"Studies in health technology and informatics","issn_l":"0926-9630","issn":["0926-9630","1879-8365"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310318577","host_organization_name":"IOS Press","host_organization_lineage":["https://openalex.org/P4310318577"],"host_organization_lineage_names":["IOS Press"],"type":"book series"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Studies in Health Technology and Informatics","raw_type":"book-chapter"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.47999998927116394}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W4241523039","https://openalex.org/W2360028903","https://openalex.org/W4280543773","https://openalex.org/W4224032630","https://openalex.org/W4293198839","https://openalex.org/W4367295411","https://openalex.org/W2971404056","https://openalex.org/W3185607124","https://openalex.org/W2012552426","https://openalex.org/W2045235295"],"abstract_inverted_index":{"User":[0],"experience":[1],"(UX)":[2],"theories,":[3],"models,":[4],"and":[5,19,21,36,45,72],"frameworks":[6],"(TMFs)":[7],"help":[8],"scope":[9],"user-centered":[10],"design":[11],"activities,":[12],"aid":[13],"in":[14],"the":[15,30,37,57],"selection":[16],"of":[17,32,40,56,65],"constructs":[18],"measures,":[20],"contextualize":[22],"findings":[23],"within":[24],"a":[25,53,62],"larger":[26],"knowledge":[27],"base.":[28],"However,":[29],"fragmentation":[31],"literature":[33,59],"across":[34],"disciplines":[35],"inconsistent":[38],"use":[39],"TMFs":[41,67],"makes":[42],"integrating":[43],"concepts":[44],"selecting":[46],"UX":[47,70],"tools":[48],"challenging.":[49],"Therefore,":[50],"we":[51],"conducted":[52],"focused":[54],"review":[55],"healthcare":[58],"to":[60],"identify":[61],"succinct":[63],"list":[64],"UX-specific":[66],"for":[68],"academic":[69],"researchers":[71],"industry":[73],"practitioners":[74],"alike.":[75]},"counts_by_year":[{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":11},{"year":2023,"cited_by_count":4},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":1}],"updated_date":"2026-02-25T21:11:00.739837","created_date":"2025-10-10T00:00:00"}