{"id":"https://openalex.org/W3155407878","doi":"https://doi.org/10.3233/jifs-202818","title":"HoQ-based evaluation of UHC competencies using an extension of interval-valued spherical fuzzy and hesitant 2-tuple linguistic term sets","display_name":"HoQ-based evaluation of UHC competencies using an extension of interval-valued spherical fuzzy and hesitant 2-tuple linguistic term sets","publication_year":2021,"publication_date":"2021-04-09","ids":{"openalex":"https://openalex.org/W3155407878","doi":"https://doi.org/10.3233/jifs-202818","mag":"3155407878"},"language":"en","primary_location":{"id":"doi:10.3233/jifs-202818","is_oa":false,"landing_page_url":"https://doi.org/10.3233/jifs-202818","pdf_url":null,"source":{"id":"https://openalex.org/S179157397","display_name":"Journal of Intelligent & Fuzzy Systems","issn_l":"1064-1246","issn":["1064-1246","1875-8967"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310318577","host_organization_name":"IOS Press","host_organization_lineage":["https://openalex.org/P4310318577"],"host_organization_lineage_names":["IOS Press"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Intelligent &amp; Fuzzy Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5112632822","display_name":"Ercan \u00d6zg\u00fcl","orcid":null},"institutions":[{"id":"https://openalex.org/I3125470973","display_name":"Istanbul Medipol University","ror":"https://ror.org/037jwzz50","country_code":"TR","type":"education","lineage":["https://openalex.org/I3125470973"]}],"countries":["TR"],"is_corresponding":false,"raw_author_name":"Ercan \u00d6zg\u00fcl","raw_affiliation_strings":["School of Business, Istanbul Medipol University, South Campus, Istanbul, Turkey"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Business, Istanbul Medipol University, South Campus, Istanbul, Turkey","institution_ids":["https://openalex.org/I3125470973"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5089366076","display_name":"Hasan D\u0131n\u00e7er","orcid":"https://orcid.org/0000-0002-8072-031X"},"institutions":[{"id":"https://openalex.org/I3125470973","display_name":"Istanbul Medipol University","ror":"https://ror.org/037jwzz50","country_code":"TR","type":"education","lineage":["https://openalex.org/I3125470973"]}],"countries":["TR"],"is_corresponding":true,"raw_author_name":"Hasan Din\u00e7er","raw_affiliation_strings":["School of Business, Istanbul Medipol University, South Campus, Istanbul, Turkey"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Business, Istanbul Medipol University, South Campus, Istanbul, Turkey","institution_ids":["https://openalex.org/I3125470973"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5064031601","display_name":"Serhat Y\u00fcksel","orcid":"https://orcid.org/0000-0002-9858-1266"},"institutions":[{"id":"https://openalex.org/I3125470973","display_name":"Istanbul Medipol University","ror":"https://ror.org/037jwzz50","country_code":"TR","type":"education","lineage":["https://openalex.org/I3125470973"]}],"countries":["TR"],"is_corresponding":false,"raw_author_name":"Serhat Y\u00fcksel","raw_affiliation_strings":["School of Business, Istanbul Medipol University, South Campus, Istanbul, Turkey"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Business, Istanbul Medipol University, South Campus, Istanbul, Turkey","institution_ids":["https://openalex.org/I3125470973"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5089366076"],"corresponding_institution_ids":["https://openalex.org/I3125470973"],"apc_list":null,"apc_paid":null,"fwci":1.2136,"has_fulltext":false,"cited_by_count":9,"citation_normalized_percentile":{"value":0.79579974,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"40","issue":"6","first_page":"11671","last_page":"11689"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10050","display_name":"Multi-Criteria Decision Making","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10050","display_name":"Multi-Criteria Decision Making","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12945","display_name":"Quality Function Deployment in Product Design","score":0.9538000226020813,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13331","display_name":"Energy and Environmental Sustainability","score":0.9264000058174133,"subfield":{"id":"https://openalex.org/subfields/2105","display_name":"Renewable Energy, Sustainability and the Environment"},"field":{"id":"https://openalex.org/fields/21","display_name":"Energy"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/topsis","display_name":"TOPSIS","score":0.7784671187400818},{"id":"https://openalex.org/keywords/ranking","display_name":"Ranking (information retrieval)","score":0.5978575944900513},{"id":"https://openalex.org/keywords/multiple-criteria-decision-analysis","display_name":"Multiple-criteria decision analysis","score":0.55443274974823},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5411646962165833},{"id":"https://openalex.org/keywords/fuzzy-logic","display_name":"Fuzzy logic","score":0.54013991355896},{"id":"https://openalex.org/keywords/consistency","display_name":"Consistency (knowledge bases)","score":0.5233466029167175},{"id":"https://openalex.org/keywords/house-of-quality","display_name":"House of Quality","score":0.5186997652053833},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.5105007886886597},{"id":"https://openalex.org/keywords/term","display_name":"Term (time)","score":0.46176546812057495},{"id":"https://openalex.org/keywords/population","display_name":"Population","score":0.4399242699146271},{"id":"https://openalex.org/keywords/tuple","display_name":"Tuple","score":0.4357913136482239},{"id":"https://openalex.org/keywords/interval","display_name":"Interval (graph theory)","score":0.413968950510025},{"id":"https://openalex.org/keywords/data-mining","display_name":"Data mining","score":0.34851932525634766},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.34420210123062134},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.3401026129722595},{"id":"https://openalex.org/keywords/risk-analysis","display_name":"Risk analysis (engineering)","score":0.3314654231071472},{"id":"https://openalex.org/keywords/operations-research","display_name":"Operations research","score":0.31647491455078125},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.2812719941139221},{"id":"https://openalex.org/keywords/service-quality","display_name":"Service quality","score":0.23320889472961426},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.19611287117004395},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.1206413209438324},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.11273238062858582}],"concepts":[{"id":"https://openalex.org/C51566761","wikidata":"https://www.wikidata.org/wiki/Q1235853","display_name":"TOPSIS","level":2,"score":0.7784671187400818},{"id":"https://openalex.org/C189430467","wikidata":"https://www.wikidata.org/wiki/Q7293293","display_name":"Ranking (information retrieval)","level":2,"score":0.5978575944900513},{"id":"https://openalex.org/C11105738","wikidata":"https://www.wikidata.org/wiki/Q1895805","display_name":"Multiple-criteria decision analysis","level":2,"score":0.55443274974823},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5411646962165833},{"id":"https://openalex.org/C58166","wikidata":"https://www.wikidata.org/wiki/Q224821","display_name":"Fuzzy logic","level":2,"score":0.54013991355896},{"id":"https://openalex.org/C2776436953","wikidata":"https://www.wikidata.org/wiki/Q5163215","display_name":"Consistency (knowledge bases)","level":2,"score":0.5233466029167175},{"id":"https://openalex.org/C76471051","wikidata":"https://www.wikidata.org/wiki/Q763591","display_name":"House of Quality","level":5,"score":0.5186997652053833},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5105007886886597},{"id":"https://openalex.org/C61797465","wikidata":"https://www.wikidata.org/wiki/Q1188986","display_name":"Term (time)","level":2,"score":0.46176546812057495},{"id":"https://openalex.org/C2908647359","wikidata":"https://www.wikidata.org/wiki/Q2625603","display_name":"Population","level":2,"score":0.4399242699146271},{"id":"https://openalex.org/C118930307","wikidata":"https://www.wikidata.org/wiki/Q600590","display_name":"Tuple","level":2,"score":0.4357913136482239},{"id":"https://openalex.org/C2778067643","wikidata":"https://www.wikidata.org/wiki/Q166507","display_name":"Interval (graph theory)","level":2,"score":0.413968950510025},{"id":"https://openalex.org/C124101348","wikidata":"https://www.wikidata.org/wiki/Q172491","display_name":"Data mining","level":1,"score":0.34851932525634766},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.34420210123062134},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.3401026129722595},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.3314654231071472},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.31647491455078125},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.2812719941139221},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.23320889472961426},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.19611287117004395},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.1206413209438324},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.11273238062858582},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C101276457","wikidata":"https://www.wikidata.org/wiki/Q5196474","display_name":"Customer retention","level":4,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C114614502","wikidata":"https://www.wikidata.org/wiki/Q76592","display_name":"Combinatorics","level":1,"score":0.0},{"id":"https://openalex.org/C99454951","wikidata":"https://www.wikidata.org/wiki/Q932068","display_name":"Environmental health","level":1,"score":0.0},{"id":"https://openalex.org/C118615104","wikidata":"https://www.wikidata.org/wiki/Q121416","display_name":"Discrete mathematics","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.3233/jifs-202818","is_oa":false,"landing_page_url":"https://doi.org/10.3233/jifs-202818","pdf_url":null,"source":{"id":"https://openalex.org/S179157397","display_name":"Journal of Intelligent & Fuzzy Systems","issn_l":"1064-1246","issn":["1064-1246","1875-8967"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310318577","host_organization_name":"IOS Press","host_organization_lineage":["https://openalex.org/P4310318577"],"host_organization_lineage_names":["IOS Press"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Intelligent &amp; Fuzzy Systems","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/16","display_name":"Peace, Justice and strong institutions","score":0.800000011920929}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":44,"referenced_works":["https://openalex.org/W1973278173","https://openalex.org/W2003194756","https://openalex.org/W2018206862","https://openalex.org/W2050071804","https://openalex.org/W2072849952","https://openalex.org/W2090605321","https://openalex.org/W2101575897","https://openalex.org/W2109097738","https://openalex.org/W2129059707","https://openalex.org/W2132472324","https://openalex.org/W2133480511","https://openalex.org/W2152543715","https://openalex.org/W2327743709","https://openalex.org/W2604618955","https://openalex.org/W2804105936","https://openalex.org/W2809917564","https://openalex.org/W2899312254","https://openalex.org/W2903466805","https://openalex.org/W2903616776","https://openalex.org/W2905299763","https://openalex.org/W2910264972","https://openalex.org/W2913578138","https://openalex.org/W2921473255","https://openalex.org/W2947629765","https://openalex.org/W2950732867","https://openalex.org/W2960022116","https://openalex.org/W2963086481","https://openalex.org/W2964669875","https://openalex.org/W2969736161","https://openalex.org/W2995967544","https://openalex.org/W2996284817","https://openalex.org/W2997562461","https://openalex.org/W2998851298","https://openalex.org/W2999863726","https://openalex.org/W2999943600","https://openalex.org/W3000501645","https://openalex.org/W3003123368","https://openalex.org/W3005306251","https://openalex.org/W3008205792","https://openalex.org/W3010602450","https://openalex.org/W3010855244","https://openalex.org/W3034467024","https://openalex.org/W3037427206","https://openalex.org/W3095215266"],"related_works":["https://openalex.org/W2560304016","https://openalex.org/W2963319272","https://openalex.org/W3154161952","https://openalex.org/W2778781604","https://openalex.org/W3196600246","https://openalex.org/W4235219488","https://openalex.org/W1976617664","https://openalex.org/W1990851617","https://openalex.org/W3038608274","https://openalex.org/W3013738389"],"abstract_inverted_index":{"Healthy":[0],"life":[1],"is":[2,84,104,226,275],"recognized":[3],"as":[4,292,294],"one":[5],"of":[6,16,33,81,100,138,231,247],"the":[7,19,34,42,57,87,94,107,150,173,223,243,248,261,271,285,296],"most":[8,262],"fundamental":[9,30],"human":[10],"rights.":[11,31],"However,":[12],"even":[13],"today,":[14],"millions":[15],"people":[17],"around":[18],"world":[20],"are":[21,118,147,156,180,234],"forced":[22],"to":[23,41,51,69,85,90,195,270,283],"choose":[24],"between":[25],"their":[26,77],"basic":[27],"needs":[28],"and":[29,68,115,140,167,245,288],"Half":[32],"world\u2019s":[35],"population":[36],"does":[37],"not":[38],"have":[39],"access":[40],"healthcare":[43],"they":[44,61],"need.":[45],"Universal":[46],"Health":[47],"Coverage":[48],"(UHC)":[49],"aims":[50],"ensure":[52],"that":[53,75,111,228,254,277],"all":[54],"individuals":[55],"receive":[56],"quality":[58,101],"health":[59],"services":[60,143,256],"need":[62],"without":[63],"incurring":[64],"a":[65,123,212],"financial":[66],"burden,":[67],"protect":[70],"them":[71],"from":[72],"risk":[73],"factors":[74,89,155],"threaten":[76],"health.":[78],"The":[79,251],"aim":[80],"this":[82,97,121,266],"study":[83],"identify":[86],"significant":[88,263],"improve":[91],"UHC":[92],"in":[93,106,257,265],"countries.":[95],"For":[96],"purpose,":[98],"house":[99],"(HoQ)":[102],"approach":[103],"used":[105],"analysis":[108,214,229,249],"process":[109],"so":[110],"both":[112,232],"customer":[113,151],"expectations":[114],"technical":[116,178],"requirements":[117,179],"considered.":[119],"Within":[120],"framework,":[122],"novel":[124],"hybrid":[125],"model":[126],"has":[127,131,202,215],"been":[128,204,217],"proposed":[129],"which":[130],"three":[132],"different":[133,177],"stages.":[134],"Firstly,":[135],"3":[136],"groups":[137],"diseases":[139,259],"4":[141],"clinical":[142],"for":[144,190],"each":[145],"group":[146],"determined":[148],"regarding":[149],"needs.":[152],"Secondly,":[153],"these":[154],"weighted":[157],"by":[158,182,193,206],"using":[159,183],"interval-valued":[160,184],"intuitionistic":[161,185],"hesitant":[162,186],"2-tuple":[163,187],"fuzzy":[164,188,209],"decision":[165],"making":[166],"trial":[168],"evaluation":[169,201],"laboratory":[170],"(DEMATEL).":[171],"In":[172],"final":[174],"stage,":[175],"9":[176],"ranked":[181],"technique":[189],"order":[191],"preference":[192],"similarity":[194],"ideal":[196],"solution":[197],"(TOPSIS).":[198],"Additionally,":[199],"another":[200],"also":[203,216],"conducted":[205],"considering":[207],"Spherical":[208],"sets.":[210],"Similarly,":[211],"comparative":[213],"performed":[218],"with":[219],"VIKOR":[220],"while":[221],"ranking":[222,272],"alternatives.":[224],"It":[225],"concluded":[227,276],"results":[230],"evaluations":[233],"quite":[235],"similar.":[236],"This":[237],"situation":[238],"gives":[239],"an":[240],"information":[241],"about":[242],"coherency":[244],"consistency":[246],"results.":[250],"findings":[252],"indicate":[253],"treatment":[255],"noncommunicable":[258],"play":[260],"role":[264],"respect.":[267],"Moreover,":[268],"according":[269],"results,":[273],"it":[274],"strategic":[278],"policies":[279],"should":[280],"be":[281],"related":[282],"improving":[284],"social":[286],"security":[287],"special":[289],"physician":[290],"capacity":[291],"well":[293],"decreasing":[295],"out-of-pocket":[297],"payment.":[298]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":1}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}
