{"id":"https://openalex.org/W3113856957","doi":"https://doi.org/10.3233/jifs-189588","title":"Using fuzzy set qualitative comparative analysis for evaluating the effectiveness of relationship marketing and innovation in 3D printing medical market","display_name":"Using fuzzy set qualitative comparative analysis for evaluating the effectiveness of relationship marketing and innovation in 3D printing medical market","publication_year":2020,"publication_date":"2020-12-29","ids":{"openalex":"https://openalex.org/W3113856957","doi":"https://doi.org/10.3233/jifs-189588","mag":"3113856957"},"language":"en","primary_location":{"id":"doi:10.3233/jifs-189588","is_oa":false,"landing_page_url":"https://doi.org/10.3233/jifs-189588","pdf_url":null,"source":{"id":"https://openalex.org/S179157397","display_name":"Journal of Intelligent & Fuzzy Systems","issn_l":"1064-1246","issn":["1064-1246","1875-8967"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310318577","host_organization_name":"IOS Press","host_organization_lineage":["https://openalex.org/P4310318577"],"host_organization_lineage_names":["IOS Press"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Intelligent & Fuzzy Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5102968901","display_name":"Cheng\u2010Feng Cheng","orcid":"https://orcid.org/0000-0001-9201-7173"},"institutions":[{"id":"https://openalex.org/I143578492","display_name":"Asia University","ror":"https://ror.org/038a1tp19","country_code":"TW","type":"education","lineage":["https://openalex.org/I143578492"]}],"countries":["TW"],"is_corresponding":true,"raw_author_name":"Cheng-Feng Cheng","raw_affiliation_strings":["Department of Business Administration, Asia University, Taichung, Taiwan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Business Administration, Asia University, Taichung, Taiwan","institution_ids":["https://openalex.org/I143578492"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5055308932","display_name":"Ta-Cheng Chen","orcid":"https://orcid.org/0000-0002-4432-0781"},"institutions":[{"id":"https://openalex.org/I143578492","display_name":"Asia University","ror":"https://ror.org/038a1tp19","country_code":"TW","type":"education","lineage":["https://openalex.org/I143578492"]},{"id":"https://openalex.org/I184693016","display_name":"China Medical University","ror":"https://ror.org/00v408z34","country_code":"TW","type":"education","lineage":["https://openalex.org/I184693016"]},{"id":"https://openalex.org/I40689657","display_name":"National Formosa University","ror":"https://ror.org/00q523p52","country_code":"TW","type":"education","lineage":["https://openalex.org/I40689657"]},{"id":"https://openalex.org/I4210126829","display_name":"China Medical University Hospital","ror":"https://ror.org/0368s4g32","country_code":"TW","type":"healthcare","lineage":["https://openalex.org/I4210126829"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Ta-Cheng Chen","raw_affiliation_strings":["3D Printing Medical Research Institute, Asia University, Taichung, Taiwan","Department of Information Management, National Formosa University, Yunlin, Taiwan","Department of Medical Research, China Medical University Hospital, China Medical University, Taichung, Taiwan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"3D Printing Medical Research Institute, Asia University, Taichung, Taiwan","institution_ids":["https://openalex.org/I143578492"]},{"raw_affiliation_string":"Department of Information Management, National Formosa University, Yunlin, Taiwan","institution_ids":["https://openalex.org/I40689657"]},{"raw_affiliation_string":"Department of Medical Research, China Medical University Hospital, China Medical University, Taichung, Taiwan","institution_ids":["https://openalex.org/I4210126829","https://openalex.org/I184693016"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5102968901"],"corresponding_institution_ids":["https://openalex.org/I143578492"],"apc_list":null,"apc_paid":null,"fwci":0.2243,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.70416344,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":"40","issue":"4","first_page":"7681","last_page":"7690"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.8289999961853027,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.8289999961853027,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13051","display_name":"Qualitative Comparative Analysis Research","score":0.8246999979019165,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14254","display_name":"Digital Media and Visual Art","score":0.7427999973297119,"subfield":{"id":"https://openalex.org/subfields/1704","display_name":"Computer Graphics and Computer-Aided Design"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/qualitative-comparative-analysis","display_name":"Qualitative comparative analysis","score":0.7300694584846497},{"id":"https://openalex.org/keywords/3d-printing","display_name":"3D printing","score":0.6383862495422363},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.5866948962211609},{"id":"https://openalex.org/keywords/set","display_name":"Set (abstract data type)","score":0.5589604377746582},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.5121800899505615},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.48206740617752075},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.46644967794418335},{"id":"https://openalex.org/keywords/fuzzy-set","display_name":"Fuzzy set","score":0.4154531955718994},{"id":"https://openalex.org/keywords/fuzzy-logic","display_name":"Fuzzy logic","score":0.39278119802474976},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.38480761647224426},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.15453839302062988},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.14463353157043457},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.10751450061798096},{"id":"https://openalex.org/keywords/mechanical-engineering","display_name":"Mechanical engineering","score":0.07499456405639648}],"concepts":[{"id":"https://openalex.org/C94617000","wikidata":"https://www.wikidata.org/wiki/Q639854","display_name":"Qualitative comparative analysis","level":2,"score":0.7300694584846497},{"id":"https://openalex.org/C524769229","wikidata":"https://www.wikidata.org/wiki/Q229367","display_name":"3D printing","level":2,"score":0.6383862495422363},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5866948962211609},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.5589604377746582},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.5121800899505615},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.48206740617752075},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.46644967794418335},{"id":"https://openalex.org/C42011625","wikidata":"https://www.wikidata.org/wiki/Q1055058","display_name":"Fuzzy set","level":3,"score":0.4154531955718994},{"id":"https://openalex.org/C58166","wikidata":"https://www.wikidata.org/wiki/Q224821","display_name":"Fuzzy logic","level":2,"score":0.39278119802474976},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.38480761647224426},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.15453839302062988},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.14463353157043457},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.10751450061798096},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.07499456405639648},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.3233/jifs-189588","is_oa":false,"landing_page_url":"https://doi.org/10.3233/jifs-189588","pdf_url":null,"source":{"id":"https://openalex.org/S179157397","display_name":"Journal of Intelligent & Fuzzy Systems","issn_l":"1064-1246","issn":["1064-1246","1875-8967"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310318577","host_organization_name":"IOS Press","host_organization_lineage":["https://openalex.org/P4310318577"],"host_organization_lineage_names":["IOS Press"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Intelligent & Fuzzy Systems","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.6600000262260437}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":39,"referenced_works":["https://openalex.org/W301735937","https://openalex.org/W1886819095","https://openalex.org/W1968133780","https://openalex.org/W1975843830","https://openalex.org/W1980475145","https://openalex.org/W2001306069","https://openalex.org/W2005133753","https://openalex.org/W2022745178","https://openalex.org/W2024363929","https://openalex.org/W2026473865","https://openalex.org/W2030487685","https://openalex.org/W2038305895","https://openalex.org/W2038326876","https://openalex.org/W2042992342","https://openalex.org/W2048551549","https://openalex.org/W2051121977","https://openalex.org/W2072934106","https://openalex.org/W2073739411","https://openalex.org/W2084714371","https://openalex.org/W2089068497","https://openalex.org/W2093431907","https://openalex.org/W2093548531","https://openalex.org/W2093777700","https://openalex.org/W2105945325","https://openalex.org/W2113328036","https://openalex.org/W2126129668","https://openalex.org/W2165939511","https://openalex.org/W2402044611","https://openalex.org/W2554049804","https://openalex.org/W2568857807","https://openalex.org/W2591008318","https://openalex.org/W2597569102","https://openalex.org/W2599863884","https://openalex.org/W2602223221","https://openalex.org/W2757933980","https://openalex.org/W2806615338","https://openalex.org/W2810770840","https://openalex.org/W2889300667","https://openalex.org/W3122193124"],"related_works":["https://openalex.org/W1863614507","https://openalex.org/W1934889506","https://openalex.org/W1790838158","https://openalex.org/W2517988530","https://openalex.org/W2407416650","https://openalex.org/W1994549561","https://openalex.org/W1963819066","https://openalex.org/W2162520280","https://openalex.org/W4312285628","https://openalex.org/W4225773289"],"abstract_inverted_index":{"This":[0],"study":[1,33,49,73],"aims":[2],"to":[3,61,148,209],"explore":[4,62],"the":[5,23,51,63,87,90,109,122,135,156,166,173,179,217],"configurations":[6,164,202],"of":[7,81,89,124,158,168,175,181,219],"potential":[8,54],"relevant":[9,55],"antecedents":[10,30,56],"in":[11,31,129],"3D":[12,38,43,102,130,159,169,176,186,220],"printing":[13,39,44,103,131,160,170,177,187,221],"medical":[14,132],"Market":[15],"for":[16,120,151,155,165,212,216],"achieving":[17],"high":[18,152,194,213],"user":[19,58,153,195,214],"satisfaction":[20,154,215],"from":[21,101],"both":[22,79],"suppliers\u2019":[24,70],"and":[25,42,57,68,83,97,105,127,162,185,206],"users\u2019":[26,66],"perspectives.":[27],"The":[28],"important":[29],"this":[32,48,72,75],"include":[34],"relationship":[35,125,182],"marketing,":[36,183],"innovation,":[37,184],"perceived":[40,45,188],"values,":[41],"risk.":[46],"Firstly,":[47],"investigates":[50],"relationships":[52],"among":[53],"satisfaction.":[59,196],"Furthermore,":[60],"gap":[64],"between":[65],"evaluation":[67],"innovation":[69,128],"perception,":[71],"addresses":[74],"issue":[76],"based":[77],"on":[78],"perspectives":[80,157,167,174,218],"suppliers":[82,104,161],"buyers.":[84],"To":[85],"assess":[86],"applicability":[88],"proposed":[91],"model,":[92],"we":[93],"employed":[94],"questionnaires":[95],"survey":[96],"collected":[98],"primary":[99],"data":[100],"their":[106],"customers.":[107,171,222],"Moreover,":[108],"fuzzy":[110],"set":[111],"qualitative":[112],"comparative":[113],"analysis":[114],"(fsQCA)":[115],"approach":[116],"has":[117],"been":[118],"applied":[119],"evaluating":[121],"effectiveness":[123],"marketing":[126],"market.":[133],"Finally,":[134],"numerical":[136],"results":[137],"indicate":[138],"that":[139],"there":[140,198],"is":[141,190],"one":[142],"causal":[143,201],"configuration":[144],"(i.e.,":[145,203],"1A)":[146],"found":[147,208],"be":[149,210],"sufficient":[150,191,211],"three":[163,200],"In":[172],"suppliers,":[178],"combination":[180],"value":[189],"conditions":[192],"causing":[193],"However,":[197],"are":[199],"1B,":[204],"2B,":[205],"3B)":[207]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2022,"cited_by_count":1}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}