{"id":"https://openalex.org/W3168262030","doi":"https://doi.org/10.3233/jcm-215093","title":"Grey relation analysis of 4S service pilot in high-end equipment manufacturing industry","display_name":"Grey relation analysis of 4S service pilot in high-end equipment manufacturing industry","publication_year":2021,"publication_date":"2021-06-15","ids":{"openalex":"https://openalex.org/W3168262030","doi":"https://doi.org/10.3233/jcm-215093","mag":"3168262030"},"language":"en","primary_location":{"id":"doi:10.3233/jcm-215093","is_oa":false,"landing_page_url":"https://doi.org/10.3233/jcm-215093","pdf_url":null,"source":{"id":"https://openalex.org/S2765058733","display_name":"Journal of Computational Methods in Sciences and Engineering","issn_l":"1472-7978","issn":["1472-7978","1875-8983"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310318577","host_organization_name":"IOS Press","host_organization_lineage":["https://openalex.org/P4310318577"],"host_organization_lineage_names":["IOS Press"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Computational Methods in Sciences and Engineering","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5063853683","display_name":"Chunyue Xiao","orcid":null},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Chunyue Xiao","raw_affiliation_strings":["School of Business Administration, Shengyang Polytechnic College, Shenyang, Liaoning, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Business Administration, Shengyang Polytechnic College, Shenyang, Liaoning, China","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5101446780","display_name":"Jian Sun","orcid":"https://orcid.org/0000-0002-2772-9294"},"institutions":[{"id":"https://openalex.org/I157507598","display_name":"Shenyang University of Technology","ror":"https://ror.org/00d7f8730","country_code":"CN","type":"education","lineage":["https://openalex.org/I157507598"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Jian Sun","raw_affiliation_strings":["School of Management, Shenyang University of Technolog, Shenyang, Liaoning, China","[*]\n Correspong author: Chunyue Xiao, School of Business Administration, Shengyang Polytechnic College, Shenyang, Liaoning, China. E-mail:"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management, Shenyang University of Technolog, Shenyang, Liaoning, China","institution_ids":["https://openalex.org/I157507598"]},{"raw_affiliation_string":"[*]\n Correspong author: Chunyue Xiao, School of Business Administration, Shengyang Polytechnic College, Shenyang, Liaoning, China. E-mail:","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5063853683"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.0935776,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"21","issue":"5","first_page":"1441","last_page":"1453"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9983000159263611,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9983000159263611,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12945","display_name":"Quality Function Deployment in Product Design","score":0.967199981212616,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11729","display_name":"Product Development and Customization","score":0.927299976348877,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.6457087397575378},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5542680621147156},{"id":"https://openalex.org/keywords/manufacturing","display_name":"Manufacturing","score":0.543847382068634},{"id":"https://openalex.org/keywords/manufacturing-engineering","display_name":"Manufacturing engineering","score":0.5271075963973999},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.5163513422012329},{"id":"https://openalex.org/keywords/production","display_name":"Production (economics)","score":0.5131502747535706},{"id":"https://openalex.org/keywords/relation","display_name":"Relation (database)","score":0.4477965533733368},{"id":"https://openalex.org/keywords/resource","display_name":"Resource (disambiguation)","score":0.4436931610107422},{"id":"https://openalex.org/keywords/product-service-system","display_name":"Product-service system","score":0.43472540378570557},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.41953879594802856},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.4068877696990967},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3241526484489441},{"id":"https://openalex.org/keywords/business-model","display_name":"Business model","score":0.17871657013893127},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.16927212476730347},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.1178385317325592}],"concepts":[{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.6457087397575378},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5542680621147156},{"id":"https://openalex.org/C175700187","wikidata":"https://www.wikidata.org/wiki/Q187939","display_name":"Manufacturing","level":2,"score":0.543847382068634},{"id":"https://openalex.org/C117671659","wikidata":"https://www.wikidata.org/wiki/Q11049265","display_name":"Manufacturing engineering","level":1,"score":0.5271075963973999},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.5163513422012329},{"id":"https://openalex.org/C2778348673","wikidata":"https://www.wikidata.org/wiki/Q739302","display_name":"Production (economics)","level":2,"score":0.5131502747535706},{"id":"https://openalex.org/C25343380","wikidata":"https://www.wikidata.org/wiki/Q277521","display_name":"Relation (database)","level":2,"score":0.4477965533733368},{"id":"https://openalex.org/C206345919","wikidata":"https://www.wikidata.org/wiki/Q20380951","display_name":"Resource (disambiguation)","level":2,"score":0.4436931610107422},{"id":"https://openalex.org/C122642867","wikidata":"https://www.wikidata.org/wiki/Q179106","display_name":"Product-service system","level":3,"score":0.43472540378570557},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.41953879594802856},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4068877696990967},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3241526484489441},{"id":"https://openalex.org/C4216890","wikidata":"https://www.wikidata.org/wiki/Q815823","display_name":"Business model","level":2,"score":0.17871657013893127},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.16927212476730347},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.1178385317325592},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C139719470","wikidata":"https://www.wikidata.org/wiki/Q39680","display_name":"Macroeconomics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.3233/jcm-215093","is_oa":false,"landing_page_url":"https://doi.org/10.3233/jcm-215093","pdf_url":null,"source":{"id":"https://openalex.org/S2765058733","display_name":"Journal of Computational Methods in Sciences and Engineering","issn_l":"1472-7978","issn":["1472-7978","1875-8983"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310318577","host_organization_name":"IOS Press","host_organization_lineage":["https://openalex.org/P4310318577"],"host_organization_lineage_names":["IOS Press"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Computational Methods in Sciences and Engineering","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.5699999928474426}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":18,"referenced_works":["https://openalex.org/W1518995911","https://openalex.org/W1854906801","https://openalex.org/W1998898362","https://openalex.org/W2063827618","https://openalex.org/W2092682310","https://openalex.org/W2781731361","https://openalex.org/W2799683051","https://openalex.org/W2803060743","https://openalex.org/W2887232579","https://openalex.org/W2894259309","https://openalex.org/W2898529449","https://openalex.org/W2904438043","https://openalex.org/W2992349539","https://openalex.org/W2997917371","https://openalex.org/W3011463999","https://openalex.org/W3038628197","https://openalex.org/W3043452463","https://openalex.org/W6650169244"],"related_works":["https://openalex.org/W4234874385","https://openalex.org/W2323648130","https://openalex.org/W2157140558","https://openalex.org/W2378782423","https://openalex.org/W2347538703","https://openalex.org/W2371481997","https://openalex.org/W2366738226","https://openalex.org/W2376926929","https://openalex.org/W4390224881","https://openalex.org/W2907002303"],"abstract_inverted_index":{"Servitization":[0],"has":[1],"a":[2,79],"significant":[3],"impact":[4],"on":[5,32],"the":[6,11,16,33,41,58,73,84,91,99,117],"upgrading":[7],"and":[8,53,55,98,141,150,154],"reform":[9],"of":[10,18,20,27,35,43,48,62,86,103,119,121],"equipment":[12,28,67,75,123,134],"manufacturing":[13,29,68,76,124,130,135],"industry.":[14],"From":[15],"perspective":[17],"application":[19],"high-end":[21,66,129],"servitization":[22,120],"theory":[23],"in":[24,90,116],"business":[25],"practice":[26],"industry,":[30],"based":[31],"review":[34],"relevant":[36],"literature,":[37],"this":[38],"paper":[39],"analyzes":[40],"concept":[42],"integration":[44],"delay":[45,88,138],"strategy":[46,89],"mechanism":[47],"cooperative":[49],"production":[50,139],"between":[51],"enterprises":[52,136,156],"customers,":[54],"thus":[56],"constructs":[57],"theoretical":[59],"model":[60,132],"framework":[61],"4S":[63,92,105,126],"service":[64,93,106,127,148],"pilot":[65,94,107,128],"product-customer":[69],"interaction":[70],"experience.":[71],"With":[72],"Liaoning":[74,104],"industry":[77],"as":[78],"case":[80],"for":[81],"quantitative":[82],"analysis,":[83],"feasibility":[85],"using":[87],"program":[95],"is":[96,108],"demonstrated,":[97],"three-stage":[100],"development":[101],"plan":[102],"outlined.":[109],"The":[110],"results":[111],"show":[112],"that:":[113],"At":[114],"present,":[115],"trend":[118],"China\u2019s":[122],"enterprises,":[125],"product":[131],"enables":[133],"to":[137,144,157],"time":[140],"produce":[142],"according":[143],"customer":[145],"orders,":[146],"improve":[147],"efficiency":[149],"optimize":[151],"resource":[152],"allocation,":[153],"help":[155],"obtain":[158],"new":[159],"exclusive":[160],"competitive":[161],"advantages.":[162]},"counts_by_year":[],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}
