{"id":"https://openalex.org/W4297907344","doi":"https://doi.org/10.3233/ip-220017","title":"Public sector digital transformation barriers: A developing country experience","display_name":"Public sector digital transformation barriers: A developing country experience","publication_year":2022,"publication_date":"2022-09-20","ids":{"openalex":"https://openalex.org/W4297907344","doi":"https://doi.org/10.3233/ip-220017"},"language":"en","primary_location":{"id":"doi:10.3233/ip-220017","is_oa":false,"landing_page_url":"https://doi.org/10.3233/ip-220017","pdf_url":null,"source":{"id":"https://openalex.org/S2764374723","display_name":"Information Polity","issn_l":"1570-1255","issn":["1570-1255","1875-8754"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310318577","host_organization_name":"IOS Press","host_organization_lineage":["https://openalex.org/P4310318577"],"host_organization_lineage_names":["IOS Press"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Polity","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5084999874","display_name":"Rehan Syed","orcid":"https://orcid.org/0000-0003-0415-1335"},"institutions":[{"id":"https://openalex.org/I160993911","display_name":"Queensland University of Technology","ror":"https://ror.org/03pnv4752","country_code":"AU","type":"education","lineage":["https://openalex.org/I160993911"]}],"countries":["AU"],"is_corresponding":true,"raw_author_name":"Rehan Syed","raw_affiliation_strings":["Queensland University of Technology, Brisbane, QL, Australia","Queensland University of Technology"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Queensland University of Technology, Brisbane, QL, Australia","institution_ids":["https://openalex.org/I160993911"]},{"raw_affiliation_string":"Queensland University of Technology","institution_ids":["https://openalex.org/I160993911"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5040697439","display_name":"Wasana Bandara","orcid":"https://orcid.org/0000-0003-2785-7859"},"institutions":[{"id":"https://openalex.org/I160993911","display_name":"Queensland University of Technology","ror":"https://ror.org/03pnv4752","country_code":"AU","type":"education","lineage":["https://openalex.org/I160993911"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Wasana Bandara","raw_affiliation_strings":["Queensland University of Technology, Brisbane, QL, Australia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Queensland University of Technology, Brisbane, QL, Australia","institution_ids":["https://openalex.org/I160993911"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5012692998","display_name":"Rebekah Eden","orcid":"https://orcid.org/0000-0002-6228-7241"},"institutions":[{"id":"https://openalex.org/I160993911","display_name":"Queensland University of Technology","ror":"https://ror.org/03pnv4752","country_code":"AU","type":"education","lineage":["https://openalex.org/I160993911"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Rebekah Eden","raw_affiliation_strings":["Queensland University of Technology, Brisbane, QL, Australia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Queensland University of Technology, Brisbane, QL, Australia","institution_ids":["https://openalex.org/I160993911"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5084999874"],"corresponding_institution_ids":["https://openalex.org/I160993911"],"apc_list":null,"apc_paid":null,"fwci":5.7727,"has_fulltext":false,"cited_by_count":40,"citation_normalized_percentile":{"value":0.96219818,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":100},"biblio":{"volume":"28","issue":"1","first_page":"5","last_page":"27"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9944999814033508,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9944999814033508,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9941999912261963,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.9743000268936157,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/agency","display_name":"Agency (philosophy)","score":0.6875353455543518},{"id":"https://openalex.org/keywords/developing-country","display_name":"Developing country","score":0.670299768447876},{"id":"https://openalex.org/keywords/public-sector","display_name":"Public sector","score":0.6592275500297546},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.5947622656822205},{"id":"https://openalex.org/keywords/digital-transformation","display_name":"Digital transformation","score":0.5246037244796753},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.49417904019355774},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.44809040427207947},{"id":"https://openalex.org/keywords/plan","display_name":"Plan (archaeology)","score":0.44790974259376526},{"id":"https://openalex.org/keywords/transformation","display_name":"Transformation (genetics)","score":0.4202503263950348},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.3425073027610779},{"id":"https://openalex.org/keywords/economic-growth","display_name":"Economic growth","score":0.30020737648010254},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.23778364062309265},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.20060816407203674},{"id":"https://openalex.org/keywords/geography","display_name":"Geography","score":0.08214357495307922}],"concepts":[{"id":"https://openalex.org/C108170787","wikidata":"https://www.wikidata.org/wiki/Q3951828","display_name":"Agency (philosophy)","level":2,"score":0.6875353455543518},{"id":"https://openalex.org/C83864248","wikidata":"https://www.wikidata.org/wiki/Q177323","display_name":"Developing country","level":2,"score":0.670299768447876},{"id":"https://openalex.org/C147859227","wikidata":"https://www.wikidata.org/wiki/Q294217","display_name":"Public sector","level":2,"score":0.6592275500297546},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.5947622656822205},{"id":"https://openalex.org/C126082660","wikidata":"https://www.wikidata.org/wiki/Q4252370","display_name":"Digital transformation","level":2,"score":0.5246037244796753},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.49417904019355774},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.44809040427207947},{"id":"https://openalex.org/C2776505523","wikidata":"https://www.wikidata.org/wiki/Q4785468","display_name":"Plan (archaeology)","level":2,"score":0.44790974259376526},{"id":"https://openalex.org/C204241405","wikidata":"https://www.wikidata.org/wiki/Q461499","display_name":"Transformation (genetics)","level":3,"score":0.4202503263950348},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.3425073027610779},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.30020737648010254},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.23778364062309265},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.20060816407203674},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.08214357495307922},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C55493867","wikidata":"https://www.wikidata.org/wiki/Q7094","display_name":"Biochemistry","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C104317684","wikidata":"https://www.wikidata.org/wiki/Q7187","display_name":"Gene","level":2,"score":0.0},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.3233/ip-220017","is_oa":false,"landing_page_url":"https://doi.org/10.3233/ip-220017","pdf_url":null,"source":{"id":"https://openalex.org/S2764374723","display_name":"Information Polity","issn_l":"1570-1255","issn":["1570-1255","1875-8754"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310318577","host_organization_name":"IOS Press","host_organization_lineage":["https://openalex.org/P4310318577"],"host_organization_lineage_names":["IOS Press"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Polity","raw_type":"journal-article"},{"id":"pmh:oai:eprints.qut.edu.au:235442","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":{"id":"https://openalex.org/S4306402607","display_name":"QUT ePrints (Queensland University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I160993911","host_organization_name":"Queensland University of Technology","host_organization_lineage":["https://openalex.org/I160993911"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Information Polity","raw_type":"Contribution to Journal"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.5199999809265137,"display_name":"Partnerships for the goals","id":"https://metadata.un.org/sdg/17"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":57,"referenced_works":["https://openalex.org/W52319684","https://openalex.org/W198968214","https://openalex.org/W201264650","https://openalex.org/W571470188","https://openalex.org/W760993745","https://openalex.org/W1525826344","https://openalex.org/W1527353115","https://openalex.org/W1537692426","https://openalex.org/W1546753884","https://openalex.org/W1596311473","https://openalex.org/W1597255845","https://openalex.org/W1803273808","https://openalex.org/W1969169259","https://openalex.org/W1994629822","https://openalex.org/W1998892357","https://openalex.org/W2002554683","https://openalex.org/W2017656971","https://openalex.org/W2031421149","https://openalex.org/W2035382394","https://openalex.org/W2046511103","https://openalex.org/W2066321582","https://openalex.org/W2072012361","https://openalex.org/W2078913424","https://openalex.org/W2094915103","https://openalex.org/W2121431620","https://openalex.org/W2127561630","https://openalex.org/W2131720268","https://openalex.org/W2143280167","https://openalex.org/W2149527567","https://openalex.org/W2152340553","https://openalex.org/W2155232257","https://openalex.org/W2177997627","https://openalex.org/W2188459014","https://openalex.org/W2417066577","https://openalex.org/W2477727018","https://openalex.org/W2509538201","https://openalex.org/W2561212307","https://openalex.org/W2566196582","https://openalex.org/W2605566039","https://openalex.org/W2742908070","https://openalex.org/W2782802021","https://openalex.org/W2800053375","https://openalex.org/W2810615442","https://openalex.org/W2886827404","https://openalex.org/W2890854427","https://openalex.org/W2900206606","https://openalex.org/W2905424566","https://openalex.org/W2932140981","https://openalex.org/W2965675035","https://openalex.org/W3006542420","https://openalex.org/W3016102009","https://openalex.org/W3123397884","https://openalex.org/W3171910465","https://openalex.org/W3183187449","https://openalex.org/W3214897362","https://openalex.org/W4299588845","https://openalex.org/W6716654199"],"related_works":["https://openalex.org/W3120463682","https://openalex.org/W3167258865","https://openalex.org/W4226138107","https://openalex.org/W3198612750","https://openalex.org/W4210357677","https://openalex.org/W4289529394","https://openalex.org/W3213768676","https://openalex.org/W3113483414","https://openalex.org/W3128162709","https://openalex.org/W3022432941"],"abstract_inverted_index":{"Influenced":[0],"by":[1],"the":[2,42,131,139],"global":[3],"uptake":[4],"of":[5,32,45,60],"digital":[6,17,39,68,92,159],"transformations,":[7],"governments":[8],"in":[9,16,24,41,138,148],"developing":[10,46,149],"countries":[11,150],"are":[12],"making":[13],"considerable":[14],"investments":[15],"transformation":[18,69,160],"initiatives;":[19],"however,":[20],"these":[21,127],"often":[22],"result":[23],"very":[25],"high":[26],"failure":[27,98,117],"rates.":[28],"The":[29,120,141],"overall":[30],"purpose":[31],"this":[33],"study":[34,59],"is":[35],"to":[36,86,155],"identify":[37],"why":[38,91],"transformations":[40,93],"public":[43,145],"sector":[44,146],"country":[47],"contexts":[48],"fail":[49],".":[50],"This":[51],"paper":[52],"reports":[53],"on":[54],"a":[55,61,116],"rich":[56],"revelatory":[57],"case":[58],"Sri":[62],"Lankan":[63],"government":[64],"agency":[65],"that":[66,83],"experienced":[67],"failure.":[70],"Data":[71],"was":[72],"collected":[73],"primarily":[74],"via":[75],"semi-structured":[76],"interviews":[77],"and":[78,112,151],"augmented":[79],"with":[80],"document":[81],"analysis":[82,121],"enabled":[84],"us":[85],"derive":[87],"deep":[88],"insights":[89],"into":[90,103],"fail.":[94],"We":[95],"identified":[96],"23":[97],"factors":[99],"which":[100,129],"were":[101],"grouped":[102],"5":[104],"meta-themes,":[105],"namely,":[106],"Organisational,":[107],"Implementing":[108],"Agency,":[109],"Cultural,":[110],"Leadership":[111],"Macro-Level":[113],"Factors,":[114],"forming":[115],"factor":[118],"model.":[119],"also":[122],"unveiled":[123],"complex":[124],"interrelationships":[125],"between":[126],"themes/factors,":[128],"formed":[130],"basis":[132],"for":[133],"6":[134],"evidence-supported":[135],"propositions":[136],"detailed":[137],"paper.":[140],"findings":[142],"will":[143],"benefit":[144],"organizations":[147],"their":[152,158],"implementation":[153],"partners":[154],"effectively":[156],"plan":[157],"strategies.":[161]},"counts_by_year":[{"year":2026,"cited_by_count":11},{"year":2025,"cited_by_count":16},{"year":2024,"cited_by_count":10},{"year":2023,"cited_by_count":3}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}
