{"id":"https://openalex.org/W123023786","doi":"https://doi.org/10.3233/ip-2002-0011","title":"The virtual public servant: Ireland's public services broker","display_name":"The virtual public servant: Ireland's public services broker","publication_year":2003,"publication_date":"2003-03-20","ids":{"openalex":"https://openalex.org/W123023786","doi":"https://doi.org/10.3233/ip-2002-0011","mag":"123023786"},"language":"en","primary_location":{"id":"doi:10.3233/ip-2002-0011","is_oa":false,"landing_page_url":"https://doi.org/10.3233/ip-2002-0011","pdf_url":null,"source":{"id":"https://openalex.org/S2764374723","display_name":"Information Polity","issn_l":"1570-1255","issn":["1570-1255","1875-8754"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310318577","host_organization_name":"IOS Press","host_organization_lineage":["https://openalex.org/P4310318577"],"host_organization_lineage_names":["IOS Press"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Polity","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5087546798","display_name":"Frank Bannister","orcid":"https://orcid.org/0000-0003-3673-0374"},"institutions":[{"id":"https://openalex.org/I205274468","display_name":"Trinity College Dublin","ror":"https://ror.org/02tyrky19","country_code":"IE","type":"education","lineage":["https://openalex.org/I205274468"]}],"countries":["IE"],"is_corresponding":true,"raw_author_name":"Frank Bannister","raw_affiliation_strings":["Department of Statistics, Trinity College, Dublin 2, Ireland. Tel.: +353 1 608 2186; Fax: +353 1 661 5046; E-mail: Frank.Bannister@tcd.ie","(Corresponding author) Department of Statistics, Trinity College, Dublin 2, Ireland. Tel.: +353 1 608 2186; Fax: +353 1 661 5046; E-mail: Frank.Bannister@tcd.ie#TAB#"],"affiliations":[{"raw_affiliation_string":"Department of Statistics, Trinity College, Dublin 2, Ireland. Tel.: +353 1 608 2186; Fax: +353 1 661 5046; E-mail: Frank.Bannister@tcd.ie","institution_ids":["https://openalex.org/I205274468"]},{"raw_affiliation_string":"(Corresponding author) Department of Statistics, Trinity College, Dublin 2, Ireland. Tel.: +353 1 608 2186; Fax: +353 1 661 5046; E-mail: Frank.Bannister@tcd.ie#TAB#","institution_ids":["https://openalex.org/I205274468"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5016533938","display_name":"Neasa Walsh","orcid":null},"institutions":[{"id":"https://openalex.org/I205274468","display_name":"Trinity College Dublin","ror":"https://ror.org/02tyrky19","country_code":"IE","type":"education","lineage":["https://openalex.org/I205274468"]}],"countries":["IE"],"is_corresponding":false,"raw_author_name":"Neasa Walsh","raw_affiliation_strings":["Department of Statistics, Trinity College, Dublin 2, Ireland. Tel.: +353 1 608 2186; Fax: +353 1 661 5046; E-mail: Frank.Bannister@tcd.ie","Department of Statistics, Trinity College, Dublin 2, Ireland. Tel.: +353 1 608 2186; Fax: +353 1 661 5046; E-mail: Frank.Bannister@tcd.ie#TAB#"],"affiliations":[{"raw_affiliation_string":"Department of Statistics, Trinity College, Dublin 2, Ireland. Tel.: +353 1 608 2186; Fax: +353 1 661 5046; E-mail: Frank.Bannister@tcd.ie","institution_ids":["https://openalex.org/I205274468"]},{"raw_affiliation_string":"Department of Statistics, Trinity College, Dublin 2, Ireland. Tel.: +353 1 608 2186; Fax: +353 1 661 5046; E-mail: Frank.Bannister@tcd.ie#TAB#","institution_ids":["https://openalex.org/I205274468"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5087546798"],"corresponding_institution_ids":["https://openalex.org/I205274468"],"apc_list":null,"apc_paid":null,"fwci":18.5822,"has_fulltext":false,"cited_by_count":45,"citation_normalized_percentile":{"value":0.98721157,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"7","issue":"2,3","first_page":"115","last_page":"127"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.9926999807357788,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13594","display_name":"Healthcare innovation and challenges","score":0.9484999775886536,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/public-servant","display_name":"Public servant","score":0.6770095825195312},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5293213725090027},{"id":"https://openalex.org/keywords/public-service","display_name":"Public service","score":0.47936326265335083},{"id":"https://openalex.org/keywords/public-administration","display_name":"Public administration","score":0.3760434091091156},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.25247296690940857}],"concepts":[{"id":"https://openalex.org/C2993022102","wikidata":"https://www.wikidata.org/wiki/Q11771944","display_name":"Public servant","level":2,"score":0.6770095825195312},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5293213725090027},{"id":"https://openalex.org/C2780110086","wikidata":"https://www.wikidata.org/wiki/Q161837","display_name":"Public service","level":2,"score":0.47936326265335083},{"id":"https://openalex.org/C3116431","wikidata":"https://www.wikidata.org/wiki/Q31728","display_name":"Public administration","level":1,"score":0.3760434091091156},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.25247296690940857}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.3233/ip-2002-0011","is_oa":false,"landing_page_url":"https://doi.org/10.3233/ip-2002-0011","pdf_url":null,"source":{"id":"https://openalex.org/S2764374723","display_name":"Information Polity","issn_l":"1570-1255","issn":["1570-1255","1875-8754"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310318577","host_organization_name":"IOS Press","host_organization_lineage":["https://openalex.org/P4310318577"],"host_organization_lineage_names":["IOS Press"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Polity","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Peace, Justice and strong institutions","id":"https://metadata.un.org/sdg/16","score":0.6499999761581421}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":12,"referenced_works":["https://openalex.org/W138102","https://openalex.org/W112031190","https://openalex.org/W569526032","https://openalex.org/W1506934745","https://openalex.org/W1566447476","https://openalex.org/W1985075209","https://openalex.org/W1987710704","https://openalex.org/W2011387993","https://openalex.org/W2061960606","https://openalex.org/W2149705578","https://openalex.org/W2340406763","https://openalex.org/W3181400529"],"related_works":["https://openalex.org/W2617131750","https://openalex.org/W2030382859","https://openalex.org/W759851780","https://openalex.org/W241052246","https://openalex.org/W2982501720","https://openalex.org/W3138504900","https://openalex.org/W3037655798","https://openalex.org/W3098127408","https://openalex.org/W4256607799","https://openalex.org/W2393001900"],"abstract_inverted_index":{"In":[0],"recent":[1],"years,":[2],"the":[3],"Irish":[4],"Government":[5],"has":[6],"launched":[7],"a":[8,20,24,34,38],"number":[9],"of":[10,16],"e-Government":[11],"initiatives.":[12],"The":[13],"most":[14],"ambitious":[15],"these":[17],"is":[18],"Reach,":[19],"project":[21],"to":[22],"develop":[23],"Public":[25],"Services":[26],"Broker":[27],"(PSB)":[28],"which":[29],"will":[30],"at":[31],"once":[32],"be":[33],"public":[35,39],"sector":[36],"portal,":[37],"data":[40],"vault,":[41],"an":[42],"i":[43]},"counts_by_year":[{"year":2022,"cited_by_count":5},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":2},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":4}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}