{"id":"https://openalex.org/W2917463383","doi":"https://doi.org/10.3233/ip-180095","title":"How smart can government be? Exploring barriers to the adoption of smart government","display_name":"How smart can government be? Exploring barriers to the adoption of smart government","publication_year":2019,"publication_date":"2019-02-22","ids":{"openalex":"https://openalex.org/W2917463383","doi":"https://doi.org/10.3233/ip-180095","mag":"2917463383"},"language":"en","primary_location":{"id":"doi:10.3233/ip-180095","is_oa":true,"landing_page_url":"https://doi.org/10.3233/ip-180095","pdf_url":"https://content.iospress.com:443/download/information-polity/ip180095?id=information-polity%2Fip180095","source":{"id":"https://openalex.org/S2764374723","display_name":"Information Polity","issn_l":"1570-1255","issn":["1570-1255","1875-8754"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310318577","host_organization_name":"IOS Press","host_organization_lineage":["https://openalex.org/P4310318577"],"host_organization_lineage_names":["IOS Press"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Polity","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://content.iospress.com:443/download/information-polity/ip180095?id=information-polity%2Fip180095","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5001430257","display_name":"Kuno Schedler","orcid":"https://orcid.org/0000-0003-0580-692X"},"institutions":[{"id":"https://openalex.org/I202963720","display_name":"University of St.Gallen","ror":"https://ror.org/0561a3s31","country_code":"CH","type":"education","lineage":["https://openalex.org/I202963720"]}],"countries":["CH"],"is_corresponding":false,"raw_author_name":"Kuno Schedler","raw_affiliation_strings":["Smart Government Lab, University of St. Gallen, Dufourstrasse 40a, 9000 St.Gallen, Switzerland","Smart Government Lab, University of St.Gallen, 9000 St.Gallen, Switzerland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Smart Government Lab, University of St. Gallen, Dufourstrasse 40a, 9000 St.Gallen, Switzerland","institution_ids":["https://openalex.org/I202963720"]},{"raw_affiliation_string":"Smart Government Lab, University of St.Gallen, 9000 St.Gallen, Switzerland","institution_ids":["https://openalex.org/I202963720"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5084650020","display_name":"Ali A. Guenduez","orcid":"https://orcid.org/0000-0001-7208-9305"},"institutions":[{"id":"https://openalex.org/I202963720","display_name":"University of St.Gallen","ror":"https://ror.org/0561a3s31","country_code":"CH","type":"education","lineage":["https://openalex.org/I202963720"]}],"countries":["CH"],"is_corresponding":true,"raw_author_name":"Ali Asker Guenduez","raw_affiliation_strings":["Smart Government Lab, University of St.Gallen, 9000 St.Gallen, Switzerland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Smart Government Lab, University of St.Gallen, 9000 St.Gallen, Switzerland","institution_ids":["https://openalex.org/I202963720"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5022997971","display_name":"Ruth Frischknecht","orcid":"https://orcid.org/0000-0002-8739-2611"},"institutions":[{"id":"https://openalex.org/I202963720","display_name":"University of St.Gallen","ror":"https://ror.org/0561a3s31","country_code":"CH","type":"education","lineage":["https://openalex.org/I202963720"]}],"countries":["CH"],"is_corresponding":false,"raw_author_name":"Ruth Frischknecht","raw_affiliation_strings":["Smart Government Lab, University of St. Gallen, Dufourstrasse 40a, 9000 St.Gallen, Switzerland","Smart Government Lab, University of St.Gallen, 9000 St.Gallen, Switzerland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Smart Government Lab, University of St. Gallen, Dufourstrasse 40a, 9000 St.Gallen, Switzerland","institution_ids":["https://openalex.org/I202963720"]},{"raw_affiliation_string":"Smart Government Lab, University of St.Gallen, 9000 St.Gallen, Switzerland","institution_ids":["https://openalex.org/I202963720"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5084650020"],"corresponding_institution_ids":["https://openalex.org/I202963720"],"apc_list":null,"apc_paid":null,"fwci":41.6686,"has_fulltext":true,"cited_by_count":93,"citation_normalized_percentile":{"value":0.99723168,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":100},"biblio":{"volume":"24","issue":"1","first_page":"3","last_page":"20"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9998000264167786,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11479","display_name":"Smart Cities and Technologies","score":0.9833999872207642,"subfield":{"id":"https://openalex.org/subfields/2214","display_name":"Media Technology"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.977400004863739,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.6498119235038757},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5995819568634033},{"id":"https://openalex.org/keywords/legitimacy","display_name":"Legitimacy","score":0.5654646158218384},{"id":"https://openalex.org/keywords/public-sector","display_name":"Public sector","score":0.5510700941085815},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.5270348191261292},{"id":"https://openalex.org/keywords/information-and-communications-technology","display_name":"Information and Communications Technology","score":0.4737043082714081},{"id":"https://openalex.org/keywords/praxis","display_name":"Praxis","score":0.45317134261131287},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.1857297420501709},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.17863523960113525},{"id":"https://openalex.org/keywords/politics","display_name":"Politics","score":0.13316971063613892}],"concepts":[{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.6498119235038757},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5995819568634033},{"id":"https://openalex.org/C46295352","wikidata":"https://www.wikidata.org/wiki/Q207982","display_name":"Legitimacy","level":3,"score":0.5654646158218384},{"id":"https://openalex.org/C147859227","wikidata":"https://www.wikidata.org/wiki/Q294217","display_name":"Public sector","level":2,"score":0.5510700941085815},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.5270348191261292},{"id":"https://openalex.org/C67363961","wikidata":"https://www.wikidata.org/wiki/Q5268834","display_name":"Information and Communications Technology","level":2,"score":0.4737043082714081},{"id":"https://openalex.org/C2777122596","wikidata":"https://www.wikidata.org/wiki/Q1247560","display_name":"Praxis","level":2,"score":0.45317134261131287},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.1857297420501709},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.17863523960113525},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.13316971063613892},{"id":"https://openalex.org/C136264566","wikidata":"https://www.wikidata.org/wiki/Q159810","display_name":"Economy","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.3233/ip-180095","is_oa":true,"landing_page_url":"https://doi.org/10.3233/ip-180095","pdf_url":"https://content.iospress.com:443/download/information-polity/ip180095?id=information-polity%2Fip180095","source":{"id":"https://openalex.org/S2764374723","display_name":"Information Polity","issn_l":"1570-1255","issn":["1570-1255","1875-8754"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310318577","host_organization_name":"IOS Press","host_organization_lineage":["https://openalex.org/P4310318577"],"host_organization_lineage_names":["IOS Press"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Polity","raw_type":"journal-article"},{"id":"pmh:oai:www.alexandria.unisg.ch:256870","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":{"id":"https://openalex.org/S4306400650","display_name":"Alexandria (UniSG) (University of St.Gallen)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I4210158813","host_organization_name":"St.Gallen University of Teacher Education","host_organization_lineage":["https://openalex.org/I4210158813"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":"","raw_type":"Journal paper"}],"best_oa_location":{"id":"doi:10.3233/ip-180095","is_oa":true,"landing_page_url":"https://doi.org/10.3233/ip-180095","pdf_url":"https://content.iospress.com:443/download/information-polity/ip180095?id=information-polity%2Fip180095","source":{"id":"https://openalex.org/S2764374723","display_name":"Information Polity","issn_l":"1570-1255","issn":["1570-1255","1875-8754"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310318577","host_organization_name":"IOS Press","host_organization_lineage":["https://openalex.org/P4310318577"],"host_organization_lineage_names":["IOS Press"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Polity","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.6100000143051147,"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2917463383.pdf","grobid_xml":"https://content.openalex.org/works/W2917463383.grobid-xml"},"referenced_works_count":58,"referenced_works":["https://openalex.org/W180737337","https://openalex.org/W1155124478","https://openalex.org/W1408972556","https://openalex.org/W1410651756","https://openalex.org/W1565939565","https://openalex.org/W1576998278","https://openalex.org/W1776501565","https://openalex.org/W1940658056","https://openalex.org/W1967664951","https://openalex.org/W1977346035","https://openalex.org/W1983094666","https://openalex.org/W1992236347","https://openalex.org/W1996664611","https://openalex.org/W1997814140","https://openalex.org/W1999213517","https://openalex.org/W2011617548","https://openalex.org/W2013299382","https://openalex.org/W2015885210","https://openalex.org/W2020346392","https://openalex.org/W2026861302","https://openalex.org/W2043460714","https://openalex.org/W2047137508","https://openalex.org/W2051735615","https://openalex.org/W2071943694","https://openalex.org/W2116706904","https://openalex.org/W2122642665","https://openalex.org/W2122911160","https://openalex.org/W2138959334","https://openalex.org/W2139362405","https://openalex.org/W2150929043","https://openalex.org/W2153370704","https://openalex.org/W2171527181","https://openalex.org/W2460236366","https://openalex.org/W2477866714","https://openalex.org/W2498597779","https://openalex.org/W2511177407","https://openalex.org/W2513202618","https://openalex.org/W2519215365","https://openalex.org/W2520560409","https://openalex.org/W2572600786","https://openalex.org/W2592315813","https://openalex.org/W2605430041","https://openalex.org/W2607562496","https://openalex.org/W2613117881","https://openalex.org/W2794976606","https://openalex.org/W2885567489","https://openalex.org/W3014397417","https://openalex.org/W3143671917","https://openalex.org/W4245549988","https://openalex.org/W4247186770","https://openalex.org/W4252905556","https://openalex.org/W6628190571","https://openalex.org/W6628209582","https://openalex.org/W6638274601","https://openalex.org/W6648253806","https://openalex.org/W6677482240","https://openalex.org/W6753616516","https://openalex.org/W7021102727"],"related_works":["https://openalex.org/W3093614686","https://openalex.org/W2160672446","https://openalex.org/W2046755689","https://openalex.org/W1993782682","https://openalex.org/W2595250773","https://openalex.org/W2981035002","https://openalex.org/W1581753976","https://openalex.org/W2082015679","https://openalex.org/W1963741812","https://openalex.org/W2965210749"],"abstract_inverted_index":{"Smart":[0],"information":[1],"and":[2,13,141,151,154,157,161],"communication":[3],"technologies":[4],"(ICTs)":[5],"are":[6,18],"finding":[7],"their":[8,64],"ways":[9],"into":[10],"public":[11,29,49,59],"administration,":[12],"numerous":[14],"smart":[15,51,90,108],"government":[16,91,109],"efforts":[17],"marking":[19],"the":[20,28,34,46,58,72,83,87],"start":[21],"of":[22,37,48,89,96,122,126,131,136,144],"a":[23,42,120,124,129,134,142],"new":[24,43],"digitalization":[25],"wave":[26],"in":[27,33,57,92,107],"sector.":[30],"Despite":[31],"being":[32],"early":[35,94],"stages":[36],"development,":[38],"these":[39],"initiatives":[40],"promise":[41],"model":[44],"for":[45,159],"provision":[47],"services:":[50],"government.":[52],"Because":[53],"past":[54],"technical":[55,137],"innovations":[56],"sector":[60],"did":[61],"not":[62],"reach":[63],"full":[65],"potential,":[66],"it":[67],"is":[68,76],"crucial":[69],"to":[70,77,86,115],"know":[71],"difficulties":[73],"if":[74],"one":[75],"successfully":[78],"address":[79],"them.":[80],"We":[81,98,147],"explore":[82],"perceived":[84],"barriers":[85],"adoption":[88],"an":[93],"phase":[95],"implementation.":[97],"analyzed":[99],"barriers,":[100,153],"utilizing":[101],"32":[102],"interviews":[103],"with":[104],"actors":[105],"involved":[106],"initiatives.":[110],"Cluster":[111],"analysis":[112],"helped":[113],"us":[114],"identify":[116],"six":[117],"barrier":[118],"groups:":[119],"lack":[121,125,130,135,143],"legitimacy,":[123],"legal":[127],"foundations,":[128],"policy":[132],"coherence,":[133],"infrastructure,":[138],"cost-benefit":[139],"considerations,":[140],"innovation":[145],"capacity.":[146],"distinguish":[148],"between":[149],"organizational":[150],"institutional":[152],"discuss":[155],"restrictions":[156],"implications":[158],"praxis":[160],"future":[162],"research.":[163]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":11},{"year":2024,"cited_by_count":18},{"year":2023,"cited_by_count":21},{"year":2022,"cited_by_count":19},{"year":2021,"cited_by_count":8},{"year":2020,"cited_by_count":12},{"year":2019,"cited_by_count":2}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}
