{"id":"https://openalex.org/W7125822859","doi":"https://doi.org/10.3233/faia251704","title":"Construction of Service Quality Evaluation System for Homestay in Hunan Province Based on Text Analysis1","display_name":"Construction of Service Quality Evaluation System for Homestay in Hunan Province Based on Text Analysis1","publication_year":2026,"publication_date":"2026-01-27","ids":{"openalex":"https://openalex.org/W7125822859","doi":"https://doi.org/10.3233/faia251704"},"language":null,"primary_location":{"id":"doi:10.3233/faia251704","is_oa":true,"landing_page_url":"https://doi.org/10.3233/faia251704","pdf_url":null,"source":{"id":"https://openalex.org/S4210201731","display_name":"Frontiers in artificial intelligence and applications","issn_l":"0922-6389","issn":["0922-6389","1879-8314"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Frontiers in Artificial Intelligence and Applications","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://doi.org/10.3233/faia251704","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5123929828","display_name":"Yidan Zhu","orcid":null},"institutions":[{"id":"https://openalex.org/I87318903","display_name":"Hunan Women'S University","ror":"https://ror.org/032bw1116","country_code":"CN","type":"education","lineage":["https://openalex.org/I87318903"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Yidan Zhu","raw_affiliation_strings":["Hunan Women\u2019s University, China"],"raw_orcid":"https://orcid.org/0009-0006-4583-801X","affiliations":[{"raw_affiliation_string":"Hunan Women\u2019s University, China","institution_ids":["https://openalex.org/I87318903"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5123917776","display_name":"Zhu Lu","orcid":null},"institutions":[{"id":"https://openalex.org/I87318903","display_name":"Hunan Women'S University","ror":"https://ror.org/032bw1116","country_code":"CN","type":"education","lineage":["https://openalex.org/I87318903"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Zhu Lu","raw_affiliation_strings":["Hunan Women\u2019s University, China"],"raw_orcid":"https://orcid.org/0009-0008-2345-3324","affiliations":[{"raw_affiliation_string":"Hunan Women\u2019s University, China","institution_ids":["https://openalex.org/I87318903"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5123983612","display_name":"Zirong Xu","orcid":null},"institutions":[{"id":"https://openalex.org/I87318903","display_name":"Hunan Women'S University","ror":"https://ror.org/032bw1116","country_code":"CN","type":"education","lineage":["https://openalex.org/I87318903"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Zirong Xu","raw_affiliation_strings":["Hunan Women\u2019s University, China"],"raw_orcid":"https://orcid.org/0009-0007-9040-2810","affiliations":[{"raw_affiliation_string":"Hunan Women\u2019s University, China","institution_ids":["https://openalex.org/I87318903"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5123929828"],"corresponding_institution_ids":["https://openalex.org/I87318903"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.33712897,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14413","display_name":"Advanced Technologies in Various Fields","score":0.09470000118017197,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T14413","display_name":"Advanced Technologies in Various Fields","score":0.09470000118017197,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.08609999716281891,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10055","display_name":"Diverse Aspects of Tourism Research","score":0.05689999833703041,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/service-quality","display_name":"Service quality","score":0.6759999990463257},{"id":"https://openalex.org/keywords/servqual","display_name":"SERVQUAL","score":0.5454999804496765},{"id":"https://openalex.org/keywords/tourism","display_name":"Tourism","score":0.5436000227928162},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5187000036239624},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.5051000118255615},{"id":"https://openalex.org/keywords/visitor-pattern","display_name":"Visitor pattern","score":0.498199999332428},{"id":"https://openalex.org/keywords/accommodation","display_name":"Accommodation","score":0.4925999939441681},{"id":"https://openalex.org/keywords/reliability","display_name":"Reliability (semiconductor)","score":0.45329999923706055},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.43130001425743103}],"concepts":[{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.6759999990463257},{"id":"https://openalex.org/C136703025","wikidata":"https://www.wikidata.org/wiki/Q44605","display_name":"SERVQUAL","level":4,"score":0.5454999804496765},{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.5436000227928162},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5187000036239624},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5063999891281128},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5051000118255615},{"id":"https://openalex.org/C48947383","wikidata":"https://www.wikidata.org/wiki/Q830719","display_name":"Visitor pattern","level":2,"score":0.498199999332428},{"id":"https://openalex.org/C157660682","wikidata":"https://www.wikidata.org/wiki/Q419793","display_name":"Accommodation","level":2,"score":0.4925999939441681},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4650000035762787},{"id":"https://openalex.org/C43214815","wikidata":"https://www.wikidata.org/wiki/Q7310987","display_name":"Reliability (semiconductor)","level":3,"score":0.45329999923706055},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.43130001425743103},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.40540000796318054},{"id":"https://openalex.org/C15587899","wikidata":"https://www.wikidata.org/wiki/Q7455812","display_name":"Service system","level":3,"score":0.3986000120639801},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3894999921321869},{"id":"https://openalex.org/C61063171","wikidata":"https://www.wikidata.org/wiki/Q532781","display_name":"Service design","level":4,"score":0.3630000054836273},{"id":"https://openalex.org/C2779451145","wikidata":"https://www.wikidata.org/wiki/Q367125","display_name":"Rural tourism","level":4,"score":0.36230000853538513},{"id":"https://openalex.org/C2777382242","wikidata":"https://www.wikidata.org/wiki/Q6017816","display_name":"Index (typography)","level":2,"score":0.3409000039100647},{"id":"https://openalex.org/C33756811","wikidata":"https://www.wikidata.org/wiki/Q7455756","display_name":"Service guarantee","level":5,"score":0.31619998812675476},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.31610000133514404},{"id":"https://openalex.org/C16151460","wikidata":"https://www.wikidata.org/wiki/Q3480069","display_name":"Service level objective","level":5,"score":0.30820000171661377},{"id":"https://openalex.org/C525551149","wikidata":"https://www.wikidata.org/wiki/Q1495452","display_name":"Hospitality industry","level":3,"score":0.3077999949455261},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.29010000824928284},{"id":"https://openalex.org/C2164484","wikidata":"https://www.wikidata.org/wiki/Q5170150","display_name":"Core (optical fiber)","level":2,"score":0.2892000079154968},{"id":"https://openalex.org/C129047720","wikidata":"https://www.wikidata.org/wiki/Q175185","display_name":"Rural area","level":2,"score":0.2838999927043915},{"id":"https://openalex.org/C2780980858","wikidata":"https://www.wikidata.org/wiki/Q110022","display_name":"Dual (grammatical number)","level":2,"score":0.2775000035762787},{"id":"https://openalex.org/C43246008","wikidata":"https://www.wikidata.org/wiki/Q55638","display_name":"Tertiary sector of the economy","level":2,"score":0.26809999346733093},{"id":"https://openalex.org/C68595000","wikidata":"https://www.wikidata.org/wiki/Q2274177","display_name":"Service delivery framework","level":3,"score":0.2596000134944916},{"id":"https://openalex.org/C70364389","wikidata":"https://www.wikidata.org/wiki/Q18757","display_name":"Validity","level":3,"score":0.2554999887943268},{"id":"https://openalex.org/C85502023","wikidata":"https://www.wikidata.org/wiki/Q157171","display_name":"Renting","level":2,"score":0.25200000405311584}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.3233/faia251704","is_oa":true,"landing_page_url":"https://doi.org/10.3233/faia251704","pdf_url":null,"source":{"id":"https://openalex.org/S4210201731","display_name":"Frontiers in artificial intelligence and applications","issn_l":"0922-6389","issn":["0922-6389","1879-8314"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Frontiers in Artificial Intelligence and Applications","raw_type":"book-chapter"}],"best_oa_location":{"id":"doi:10.3233/faia251704","is_oa":true,"landing_page_url":"https://doi.org/10.3233/faia251704","pdf_url":null,"source":{"id":"https://openalex.org/S4210201731","display_name":"Frontiers in artificial intelligence and applications","issn_l":"0922-6389","issn":["0922-6389","1879-8314"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Frontiers in Artificial Intelligence and Applications","raw_type":"book-chapter"},"sustainable_development_goals":[{"score":0.6660172939300537,"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":[],"abstract_inverted_index":{"Driven":[0],"by":[1,76],"the":[2,10,33,47,57,68,133],"dual":[3],"forces":[4],"of":[5,36,136],"\u201cInternet":[6],"Plus":[7],"Tourism\u201d":[8],"and":[9,32,65,101,117,120,126,148],"Rural":[11],"Revitalization":[12],"Strategy,":[13],"homestays":[14,42],"have":[15],"become":[16],"an":[17],"important":[18],"catalyst":[19],"for":[20,145],"local":[21],"tourism":[22],"transformation.":[23],"However,":[24],"existing":[25],"research":[26,48],"still":[27],"lacks":[28],"a":[29],"visitor-centered":[30],"perspective,":[31],"evaluation":[34,111],"system":[35,113],"service":[37,73,90,109,138,149],"quality":[38,93,110,139],"remains":[39],"underdeveloped.":[40],"Taking":[41],"in":[43],"Hunan":[44],"Province":[45],"as":[46],"object,":[49],"this":[50],"study":[51,69],"analyzes":[52],"3,824":[53],"user":[54],"reviews":[55],"from":[56],"Ctrip":[58],"platform.":[59],"By":[60],"integrating":[61],"Latent":[62],"Dirichlet":[63],"Allocation":[64],"open":[66],"coding,":[67,80],"identifies":[70],"14":[71],"key":[72],"elements":[74,82],"perceived":[75],"visitors.":[77],"Through":[78],"axial":[79],"these":[81],"are":[83,122],"further":[84],"categorized":[85],"into":[86],"five":[87],"core":[88],"dimensions:":[89],"experience,":[91],"accommodation":[92],"&":[94,104],"functional":[95],"support,":[96],"accessibility,":[97],"affective":[98],"psychological":[99],"perception,":[100],"Cultural":[102],"Fit":[103],"Visitor":[105],"Engagement.":[106],"A":[107],"corresponding":[108],"index":[112],"is":[114],"then":[115],"constructed,":[116],"its":[118],"reliability":[119],"validity":[121],"tested":[123],"using":[124],"SPSS":[125],"SmartPLS.":[127],"The":[128],"results":[129],"not":[130],"only":[131],"enrich":[132],"theoretical":[134],"framework":[135],"homestay":[137],"but":[140],"also":[141],"provide":[142],"practical":[143],"tools":[144],"industry":[146],"regulation":[147],"improvement.":[150]},"counts_by_year":[],"updated_date":"2026-03-27T05:58:40.876381","created_date":"2026-01-28T00:00:00"}