{"id":"https://openalex.org/W4415427390","doi":"https://doi.org/10.3233/faia251485","title":"Context Beyond Simple Rules: Deploying an Automated NLP-Based Pipeline for Sentiment and Theme Prediction in Paediatric Healthcare Setting","display_name":"Context Beyond Simple Rules: Deploying an Automated NLP-Based Pipeline for Sentiment and Theme Prediction in Paediatric Healthcare Setting","publication_year":2025,"publication_date":"2025-10-21","ids":{"openalex":"https://openalex.org/W4415427390","doi":"https://doi.org/10.3233/faia251485"},"language":null,"primary_location":{"id":"doi:10.3233/faia251485","is_oa":true,"landing_page_url":"https://doi.org/10.3233/faia251485","pdf_url":null,"source":{"id":"https://openalex.org/S4210201731","display_name":"Frontiers in artificial intelligence and applications","issn_l":"0922-6389","issn":["0922-6389","1879-8314"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Frontiers in Artificial Intelligence and Applications","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://doi.org/10.3233/faia251485","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5103450738","display_name":"Caroline Baumgartner","orcid":null},"institutions":[{"id":"https://openalex.org/I2800349819","display_name":"Great Ormond Street Hospital for Children NHS Foundation Trust","ror":"https://ror.org/03zydm450","country_code":"GB","type":"healthcare","lineage":["https://openalex.org/I2800349819"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Caroline Baumgartner","raw_affiliation_strings":["DRIVE, Great Ormond Street Hospital NHS Foundation Trust"],"affiliations":[{"raw_affiliation_string":"DRIVE, Great Ormond Street Hospital NHS Foundation Trust","institution_ids":["https://openalex.org/I2800349819"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5111603350","display_name":"Ewart Jonny Sheldon","orcid":null},"institutions":[{"id":"https://openalex.org/I2800349819","display_name":"Great Ormond Street Hospital for Children NHS Foundation Trust","ror":"https://ror.org/03zydm450","country_code":"GB","type":"healthcare","lineage":["https://openalex.org/I2800349819"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Ewart Jonny Sheldon","raw_affiliation_strings":["DRIVE, Great Ormond Street Hospital NHS Foundation Trust"],"affiliations":[{"raw_affiliation_string":"DRIVE, Great Ormond Street Hospital NHS Foundation Trust","institution_ids":["https://openalex.org/I2800349819"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5093676690","display_name":"Sebin Sabu","orcid":null},"institutions":[{"id":"https://openalex.org/I2800349819","display_name":"Great Ormond Street Hospital for Children NHS Foundation Trust","ror":"https://ror.org/03zydm450","country_code":"GB","type":"healthcare","lineage":["https://openalex.org/I2800349819"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Sebin Sabu","raw_affiliation_strings":["DRIVE, Great Ormond Street Hospital NHS Foundation Trust"],"affiliations":[{"raw_affiliation_string":"DRIVE, Great Ormond Street Hospital NHS Foundation Trust","institution_ids":["https://openalex.org/I2800349819"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5115913118","display_name":"Jaskaran Singh Kawatra","orcid":null},"institutions":[{"id":"https://openalex.org/I2800349819","display_name":"Great Ormond Street Hospital for Children NHS Foundation Trust","ror":"https://ror.org/03zydm450","country_code":"GB","type":"healthcare","lineage":["https://openalex.org/I2800349819"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Jaskaran Singh Kawatra","raw_affiliation_strings":["DRIVE, Great Ormond Street Hospital NHS Foundation Trust"],"affiliations":[{"raw_affiliation_string":"DRIVE, Great Ormond Street Hospital NHS Foundation Trust","institution_ids":["https://openalex.org/I2800349819"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5108495406","display_name":"Pavithra Rajendran","orcid":null},"institutions":[{"id":"https://openalex.org/I2800349819","display_name":"Great Ormond Street Hospital for Children NHS Foundation Trust","ror":"https://ror.org/03zydm450","country_code":"GB","type":"healthcare","lineage":["https://openalex.org/I2800349819"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Pavithra Rajendran","raw_affiliation_strings":["DRIVE, Great Ormond Street Hospital NHS Foundation Trust"],"affiliations":[{"raw_affiliation_string":"DRIVE, Great Ormond Street Hospital NHS Foundation Trust","institution_ids":["https://openalex.org/I2800349819"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5109732497","display_name":"S. Patel","orcid":null},"institutions":[{"id":"https://openalex.org/I2800349819","display_name":"Great Ormond Street Hospital for Children NHS Foundation Trust","ror":"https://ror.org/03zydm450","country_code":"GB","type":"healthcare","lineage":["https://openalex.org/I2800349819"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Shiren Patel","raw_affiliation_strings":["DRIVE, Great Ormond Street Hospital NHS Foundation Trust"],"affiliations":[{"raw_affiliation_string":"DRIVE, Great Ormond Street Hospital NHS Foundation Trust","institution_ids":["https://openalex.org/I2800349819"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5021480559","display_name":"Mark Harris","orcid":"https://orcid.org/0000-0003-3537-6211"},"institutions":[{"id":"https://openalex.org/I2800349819","display_name":"Great Ormond Street Hospital for Children NHS Foundation Trust","ror":"https://ror.org/03zydm450","country_code":"GB","type":"healthcare","lineage":["https://openalex.org/I2800349819"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Mark Harris","raw_affiliation_strings":["Great Ormond Street Hospital NHS Foundation Trust"],"affiliations":[{"raw_affiliation_string":"Great Ormond Street Hospital NHS Foundation Trust","institution_ids":["https://openalex.org/I2800349819"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5071073547","display_name":"Suzanne Collin","orcid":null},"institutions":[{"id":"https://openalex.org/I2800349819","display_name":"Great Ormond Street Hospital for Children NHS Foundation Trust","ror":"https://ror.org/03zydm450","country_code":"GB","type":"healthcare","lineage":["https://openalex.org/I2800349819"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Suzanne Collin","raw_affiliation_strings":["Great Ormond Street Hospital NHS Foundation Trust"],"affiliations":[{"raw_affiliation_string":"Great Ormond Street Hospital NHS Foundation Trust","institution_ids":["https://openalex.org/I2800349819"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5093705628","display_name":"Taraben Kapadia","orcid":null},"institutions":[{"id":"https://openalex.org/I2800349819","display_name":"Great Ormond Street Hospital for Children NHS Foundation Trust","ror":"https://ror.org/03zydm450","country_code":"GB","type":"healthcare","lineage":["https://openalex.org/I2800349819"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Taraben Kapadia","raw_affiliation_strings":["Great Ormond Street Hospital NHS Foundation Trust"],"affiliations":[{"raw_affiliation_string":"Great Ormond Street Hospital NHS Foundation Trust","institution_ids":["https://openalex.org/I2800349819"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":9,"corresponding_author_ids":["https://openalex.org/A5103450738"],"corresponding_institution_ids":["https://openalex.org/I2800349819"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.50233569,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10028","display_name":"Topic Modeling","score":0.7674000263214111,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10028","display_name":"Topic Modeling","score":0.7674000263214111,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11519","display_name":"Digital Mental Health Interventions","score":0.7282000184059143,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12488","display_name":"Mental Health via Writing","score":0.6466000080108643,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/workflow","display_name":"Workflow","score":0.7373999953269958},{"id":"https://openalex.org/keywords/pipeline","display_name":"Pipeline (software)","score":0.7005000114440918},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.680899977684021},{"id":"https://openalex.org/keywords/software-deployment","display_name":"Software deployment","score":0.6482999920845032},{"id":"https://openalex.org/keywords/scalability","display_name":"Scalability","score":0.5389000177383423},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5315999984741211},{"id":"https://openalex.org/keywords/theme","display_name":"Theme (computing)","score":0.46700000762939453},{"id":"https://openalex.org/keywords/task","display_name":"Task (project management)","score":0.44909998774528503}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7519000172615051},{"id":"https://openalex.org/C177212765","wikidata":"https://www.wikidata.org/wiki/Q627335","display_name":"Workflow","level":2,"score":0.7373999953269958},{"id":"https://openalex.org/C43521106","wikidata":"https://www.wikidata.org/wiki/Q2165493","display_name":"Pipeline (software)","level":2,"score":0.7005000114440918},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.680899977684021},{"id":"https://openalex.org/C105339364","wikidata":"https://www.wikidata.org/wiki/Q2297740","display_name":"Software deployment","level":2,"score":0.6482999920845032},{"id":"https://openalex.org/C48044578","wikidata":"https://www.wikidata.org/wiki/Q727490","display_name":"Scalability","level":2,"score":0.5389000177383423},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5315999984741211},{"id":"https://openalex.org/C33566652","wikidata":"https://www.wikidata.org/wiki/Q1065927","display_name":"Theme (computing)","level":2,"score":0.46700000762939453},{"id":"https://openalex.org/C2780451532","wikidata":"https://www.wikidata.org/wiki/Q759676","display_name":"Task (project management)","level":2,"score":0.44909998774528503},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.4438000023365021},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4253999888896942},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.4235000014305115},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.33869999647140503},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.33390000462532043},{"id":"https://openalex.org/C2777267654","wikidata":"https://www.wikidata.org/wiki/Q3519023","display_name":"Test (biology)","level":2,"score":0.31439998745918274},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.31279999017715454},{"id":"https://openalex.org/C2780586882","wikidata":"https://www.wikidata.org/wiki/Q7520643","display_name":"Simple (philosophy)","level":2,"score":0.31189998984336853},{"id":"https://openalex.org/C20556612","wikidata":"https://www.wikidata.org/wiki/Q4469374","display_name":"Volume (thermodynamics)","level":2,"score":0.2892000079154968},{"id":"https://openalex.org/C124101348","wikidata":"https://www.wikidata.org/wiki/Q172491","display_name":"Data mining","level":1,"score":0.28690001368522644},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.2793999910354614},{"id":"https://openalex.org/C2780385302","wikidata":"https://www.wikidata.org/wiki/Q367158","display_name":"Protocol (science)","level":3,"score":0.2759000062942505},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.26339998841285706},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.26170000433921814},{"id":"https://openalex.org/C66402592","wikidata":"https://www.wikidata.org/wiki/Q2271421","display_name":"Sentiment analysis","level":2,"score":0.251800000667572}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.3233/faia251485","is_oa":true,"landing_page_url":"https://doi.org/10.3233/faia251485","pdf_url":null,"source":{"id":"https://openalex.org/S4210201731","display_name":"Frontiers in artificial intelligence and applications","issn_l":"0922-6389","issn":["0922-6389","1879-8314"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Frontiers in Artificial Intelligence and Applications","raw_type":"book-chapter"}],"best_oa_location":{"id":"doi:10.3233/faia251485","is_oa":true,"landing_page_url":"https://doi.org/10.3233/faia251485","pdf_url":null,"source":{"id":"https://openalex.org/S4210201731","display_name":"Frontiers in artificial intelligence and applications","issn_l":"0922-6389","issn":["0922-6389","1879-8314"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Frontiers in Artificial Intelligence and Applications","raw_type":"book-chapter"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":[],"abstract_inverted_index":{"The":[0,23],"National":[1],"Health":[2],"Service":[3],"(NHS)":[4],"uses":[5],"the":[6,32,49,129,148,163,175,205],"Friends":[7],"and":[8,21,39,45,59,79,92,105,115,140,151,211,225],"Family":[9],"Test":[10],"(FFT)":[11],"to":[12,36,75,165,178],"gather":[13],"patient":[14],"feedback":[15,28,90,183],"aimed":[16],"at":[17],"improving":[18],"service":[19],"quality":[20],"satisfaction.":[22],"current":[24],"workflow":[25],"involves":[26],"FFT":[27],"processed":[29],"manually":[30,179],"by":[31,187],"Patient":[33],"Experience":[34],"team":[35],"identify":[37],"sentiment":[38,103,138],"theme,":[40],"which":[41],"is":[42,65],"a":[43,61,109,123,158,192],"time-consuming":[44],"unsustainable":[46],"approach":[47],"given":[48],"large":[50],"volume":[51],"of":[52,81,95,125,135,153,208],"data.":[53],"To":[54],"address":[55],"this,":[56],"we":[57,203],"proposed":[58,155],"implemented":[60],"two-phase":[62],"solution":[63,156,171],"that":[64,71,194],"adaptable":[66],"with":[67,132],"limited":[68],"computational":[69],"resources":[70],"has":[72,172],"no":[73],"access":[74],"GPUs:":[76],"(1)":[77],"training":[78],"evaluation":[80],"lightweight,":[82],"fine-tuned":[83],"transformer-based":[84],"models":[85,97],"using":[86],"routinely":[87],"collected,":[88],"expert-reviewed":[89],"data,":[91],"(2)":[93],"deployment":[94,216],"these":[96],"within":[98],"an":[99,133],"automated":[100,189],"pipeline":[101],"for":[102,199,214],"prediction":[104],"theme":[106,143],"classification,":[107],"involving":[108],"human-in-the-loop":[110],"verification":[111],"process.":[112],"Our":[113,169],"experiments":[114],"results":[116],"validated":[117],"on":[118],"expert-annotated":[119],"data":[120],"collected":[121],"over":[122],"period":[124],"3.5":[126],"years":[127],"achieve":[128],"best":[130],"performance":[131],"F1-score":[134],"88.14%":[136],"in":[137,142,157],"classification":[139],"71.47%":[141],"classification.":[144],"This":[145],"paper":[146],"details":[147],"implementation,":[149],"testing,":[150],"monitoring":[152],"our":[154,209],"paediatric":[159],"healthcare":[160],"setting,":[161],"highlighting":[162],"ability":[164],"generate":[166],"near-real-time":[167],"results.":[168],"deployed":[170],"substantially":[173],"decreased":[174],"time":[176],"needed":[177],"process":[180],"approximately":[181],"2000":[182],"pieces":[184],"each":[185],"month":[186],"delivering":[188],"outcomes":[190],"daily,":[191],"task":[193],"previously":[195],"required":[196],"several":[197],"days":[198],"completion.":[200],"In":[201],"addition,":[202],"discuss":[204],"broader":[206],"implications":[207],"findings":[210],"potential":[212],"enhancements":[213],"scalable":[215],"across":[217],"NHS":[218],"trusts.":[219],"Source":[220],"code":[221],"will":[222],"be":[223],"open-sourced":[224],"published":[226],"here:":[227],"https://github.com/gosh-dre/FFT-NLP-Pipeline.":[228]},"counts_by_year":[],"updated_date":"2026-03-07T16:01:11.037858","created_date":"2025-10-24T00:00:00"}