{"id":"https://openalex.org/W2940857890","doi":"https://doi.org/10.3233/978-1-61499-951-5-271","title":"Improving Access to Healthcare with On-Line Medical Appointment System","display_name":"Improving Access to Healthcare with On-Line Medical Appointment System","publication_year":2019,"publication_date":"2019-01-01","ids":{"openalex":"https://openalex.org/W2940857890","doi":"https://doi.org/10.3233/978-1-61499-951-5-271","mag":"2940857890","pmid":"https://pubmed.ncbi.nlm.nih.gov/30741208"},"language":"en","primary_location":{"id":"doi:10.3233/978-1-61499-951-5-271","is_oa":false,"landing_page_url":"https://doi.org/10.3233/978-1-61499-951-5-271","pdf_url":null,"source":{"id":"https://openalex.org/S4210179765","display_name":"Studies in health technology and informatics","issn_l":"0926-9630","issn":["0926-9630","1879-8365"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310318577","host_organization_name":"IOS Press","host_organization_lineage":["https://openalex.org/P4310318577"],"host_organization_lineage_names":["IOS Press"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Studies in Health Technology and Informatics","raw_type":"book-chapter"},"type":"article","indexed_in":["crossref","pubmed"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://portal.findresearcher.sdu.dk/da/publications/d283ab99-3756-4a5f-93ba-a750e6307ae5","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5104312174","display_name":"Winnie Leung","orcid":null},"institutions":[{"id":"https://openalex.org/I4210129385","display_name":"Canon (Australia)","ror":"https://ror.org/03895v451","country_code":"AU","type":"company","lineage":["https://openalex.org/I1320697193","https://openalex.org/I4210129385"]}],"countries":["AU"],"is_corresponding":true,"raw_author_name":"Leung Winnie","raw_affiliation_strings":["Information Systems, Melbourne, Australia"],"affiliations":[{"raw_affiliation_string":"Information Systems, Melbourne, Australia","institution_ids":["https://openalex.org/I4210129385"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5013473460","display_name":"Christian N\u00f8hr","orcid":"https://orcid.org/0000-0003-1299-7365"},"institutions":[{"id":"https://openalex.org/I177969490","display_name":"University of Southern Denmark","ror":"https://ror.org/03yrrjy16","country_code":"DK","type":"education","lineage":["https://openalex.org/I177969490"]}],"countries":["DK"],"is_corresponding":false,"raw_author_name":"Nøhr Christian","raw_affiliation_strings":["Health Informatics and Technology, University of Southern Denmark, Denmark"],"affiliations":[{"raw_affiliation_string":"Health Informatics and Technology, University of Southern Denmark, Denmark","institution_ids":["https://openalex.org/I177969490"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5104312174"],"corresponding_institution_ids":["https://openalex.org/I4210129385"],"apc_list":null,"apc_paid":null,"fwci":2.2801,"has_fulltext":true,"cited_by_count":2,"citation_normalized_percentile":{"value":0.86794355,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":"257","issue":null,"first_page":"271","last_page":"276"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11773","display_name":"Healthcare Operations and Scheduling Optimization","score":0.9976000189781189,"subfield":{"id":"https://openalex.org/subfields/3604","display_name":"Emergency Medical Services"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T11773","display_name":"Healthcare Operations and Scheduling Optimization","score":0.9976000189781189,"subfield":{"id":"https://openalex.org/subfields/3604","display_name":"Emergency Medical Services"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9832000136375427,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13248","display_name":"Healthcare Technology and Patient Monitoring","score":0.9503999948501587,"subfield":{"id":"https://openalex.org/subfields/2746","display_name":"Surgery"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/obstacle","display_name":"Obstacle","score":0.7320809364318848},{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.6506239771842957},{"id":"https://openalex.org/keywords/notation","display_name":"Notation","score":0.6011603474617004},{"id":"https://openalex.org/keywords/business-process-model-and-notation","display_name":"Business Process Model and Notation","score":0.5318294167518616},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5194218158721924},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.464645117521286},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.41969582438468933},{"id":"https://openalex.org/keywords/medical-care","display_name":"Medical care","score":0.41577935218811035},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.41198480129241943},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.41191527247428894},{"id":"https://openalex.org/keywords/business-process-modeling","display_name":"Business process modeling","score":0.26075825095176697},{"id":"https://openalex.org/keywords/nursing","display_name":"Nursing","score":0.2523057460784912},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.20576757192611694},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.13654384016990662},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.10328933596611023}],"concepts":[{"id":"https://openalex.org/C2776650193","wikidata":"https://www.wikidata.org/wiki/Q264661","display_name":"Obstacle","level":2,"score":0.7320809364318848},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.6506239771842957},{"id":"https://openalex.org/C45357846","wikidata":"https://www.wikidata.org/wiki/Q2001982","display_name":"Notation","level":2,"score":0.6011603474617004},{"id":"https://openalex.org/C179299601","wikidata":"https://www.wikidata.org/wiki/Q1017605","display_name":"Business Process Model and Notation","level":5,"score":0.5318294167518616},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5194218158721924},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.464645117521286},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.41969582438468933},{"id":"https://openalex.org/C3018838755","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Medical care","level":2,"score":0.41577935218811035},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.41198480129241943},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.41191527247428894},{"id":"https://openalex.org/C207505557","wikidata":"https://www.wikidata.org/wiki/Q4374012","display_name":"Business process modeling","level":4,"score":0.26075825095176697},{"id":"https://openalex.org/C159110408","wikidata":"https://www.wikidata.org/wiki/Q121176","display_name":"Nursing","level":1,"score":0.2523057460784912},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.20576757192611694},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.13654384016990662},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.10328933596611023},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0},{"id":"https://openalex.org/C94375191","wikidata":"https://www.wikidata.org/wiki/Q11205","display_name":"Arithmetic","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0}],"mesh":[{"descriptor_ui":"D001071","descriptor_name":"Appointments and Schedules","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D001071","descriptor_name":"Appointments and Schedules","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D001071","descriptor_name":"Appointments and Schedules","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D003365","descriptor_name":"Costs and Cost Analysis","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D003365","descriptor_name":"Costs and Cost Analysis","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D003365","descriptor_name":"Costs and Cost Analysis","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D003695","descriptor_name":"Delivery of Health Care","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D003695","descriptor_name":"Delivery of Health Care","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D003695","descriptor_name":"Delivery of Health Care","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D006297","descriptor_name":"Health Services Accessibility","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006297","descriptor_name":"Health Services Accessibility","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006297","descriptor_name":"Health Services Accessibility","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006761","descriptor_name":"Hospitals","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006761","descriptor_name":"Hospitals","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D006761","descriptor_name":"Hospitals","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D010342","descriptor_name":"Patient Acceptance of Health Care","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D010342","descriptor_name":"Patient Acceptance of Health Care","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D010342","descriptor_name":"Patient Acceptance of Health Care","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D020375","descriptor_name":"Education, Distance","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D020375","descriptor_name":"Education, Distance","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D020375","descriptor_name":"Education, Distance","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true}],"locations_count":4,"locations":[{"id":"doi:10.3233/978-1-61499-951-5-271","is_oa":false,"landing_page_url":"https://doi.org/10.3233/978-1-61499-951-5-271","pdf_url":null,"source":{"id":"https://openalex.org/S4210179765","display_name":"Studies in health technology and informatics","issn_l":"0926-9630","issn":["0926-9630","1879-8365"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310318577","host_organization_name":"IOS Press","host_organization_lineage":["https://openalex.org/P4310318577"],"host_organization_lineage_names":["IOS Press"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Studies in Health Technology and Informatics","raw_type":"book-chapter"},{"id":"pmid:30741208","is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/30741208","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Studies in health technology and informatics","raw_type":null},{"id":"pmh:oai:sdu.dk:publications/d283ab99-3756-4a5f-93ba-a750e6307ae5","is_oa":true,"landing_page_url":"https://portal.findresearcher.sdu.dk/da/publications/d283ab99-3756-4a5f-93ba-a750e6307ae5","pdf_url":"https://portal.findresearcher.sdu.dk/da/publications/d283ab99-3756-4a5f-93ba-a750e6307ae5","source":{"id":"https://openalex.org/S4306400423","display_name":"University of Southern Denmark Research Portal (University of Southern Denmark)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I177969490","host_organization_name":"University of Southern Denmark","host_organization_lineage":["https://openalex.org/I177969490"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Leung , W & N\u00f8hr , C 2019 , Improving Access to Healthcare with On-Line Medical Appointment System . in F Lau , J A Bartle-Clar , G Bliss , E M Borycki , K L Courtney , A Mu-Hsing Kuo , A Kushniruk , H Monkman & A V Roudsari (eds) , Improving Usability, Safety and Patient Outcomes with Health Information Technology . IOS Press , Studies in Health Technology and Informatics , vol. 257 , pp. 271-276 . https://doi.org/10.3233/978-1-61499-951-5-271","raw_type":"bookPart"},{"id":"pmh:oai:sdu.dk:Publications/d283ab99-3756-4a5f-93ba-a750e6307ae5","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":{"id":"https://openalex.org/S4306400423","display_name":"University of Southern Denmark Research Portal (University of Southern Denmark)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I177969490","host_organization_name":"University of Southern Denmark","host_organization_lineage":["https://openalex.org/I177969490"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":""}],"best_oa_location":{"id":"pmh:oai:sdu.dk:publications/d283ab99-3756-4a5f-93ba-a750e6307ae5","is_oa":true,"landing_page_url":"https://portal.findresearcher.sdu.dk/da/publications/d283ab99-3756-4a5f-93ba-a750e6307ae5","pdf_url":"https://portal.findresearcher.sdu.dk/da/publications/d283ab99-3756-4a5f-93ba-a750e6307ae5","source":{"id":"https://openalex.org/S4306400423","display_name":"University of Southern Denmark Research Portal (University of Southern Denmark)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I177969490","host_organization_name":"University of Southern Denmark","host_organization_lineage":["https://openalex.org/I177969490"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Leung , W & N\u00f8hr , C 2019 , Improving Access to Healthcare with On-Line Medical Appointment System . in F Lau , J A Bartle-Clar , G Bliss , E M Borycki , K L Courtney , A Mu-Hsing Kuo , A Kushniruk , H Monkman & A V Roudsari (eds) , Improving Usability, Safety and Patient Outcomes with Health Information Technology . IOS Press , Studies in Health Technology and Informatics , vol. 257 , pp. 271-276 . https://doi.org/10.3233/978-1-61499-951-5-271","raw_type":"bookPart"},"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.5099999904632568,"id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2940857890.pdf","grobid_xml":"https://content.openalex.org/works/W2940857890.grobid-xml"},"referenced_works_count":2,"referenced_works":["https://openalex.org/W2609052419","https://openalex.org/W4301118033"],"related_works":["https://openalex.org/W2595515738","https://openalex.org/W3121251068","https://openalex.org/W2403967028","https://openalex.org/W1778671501","https://openalex.org/W2036913131","https://openalex.org/W1557587181","https://openalex.org/W2115097704","https://openalex.org/W3012263718","https://openalex.org/W2151044121","https://openalex.org/W2766415476"],"abstract_inverted_index":{"Access":[0],"to":[1,10,37],"medical":[2,45,52],"care":[3,13],"is":[4,35],"in":[5],"many":[6],"countries":[7],"an":[8,39],"obstacle":[9],"timely":[11],"health":[12],"and":[14,32,42],"new":[15],"technological":[16],"options":[17],"for":[18,48],"improving":[19],"the":[20],"access":[21],"are":[22],"not":[23],"fully":[24],"utilized.":[25],"In":[26],"this":[27],"project":[28],"Business":[29],"Process":[30],"Modelling":[31],"Notation":[33],"(BPMN)":[34],"applied":[36],"obtain":[38],"efficient,":[40],"flexible":[41],"low":[43],"cost":[44],"appointment":[46],"system":[47],"a":[49],"medium":[50],"size":[51],"centre.":[53]},"counts_by_year":[{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1}],"updated_date":"2026-04-04T16:13:02.066488","created_date":"2025-10-10T00:00:00"}