{"id":"https://openalex.org/W2400309849","doi":"https://doi.org/10.3233/978-1-61499-423-7-138","title":"The Implementation Experience of an Electronic Referral System in Saudi Arabia: A Case Study","display_name":"The Implementation Experience of an Electronic Referral System in Saudi Arabia: A Case Study","publication_year":2014,"publication_date":"2014-01-01","ids":{"openalex":"https://openalex.org/W2400309849","doi":"https://doi.org/10.3233/978-1-61499-423-7-138","mag":"2400309849","pmid":"https://pubmed.ncbi.nlm.nih.gov/25000035"},"language":"en","primary_location":{"id":"doi:10.3233/978-1-61499-423-7-138","is_oa":false,"landing_page_url":"https://doi.org/10.3233/978-1-61499-423-7-138","pdf_url":null,"source":{"id":"https://openalex.org/S4210179765","display_name":"Studies in health technology and informatics","issn_l":"0926-9630","issn":["0926-9630","1879-8365"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310318577","host_organization_name":"IOS Press","host_organization_lineage":["https://openalex.org/P4310318577"],"host_organization_lineage_names":["IOS Press"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Studies in Health Technology and Informatics","raw_type":"book-chapter"},"type":"article","indexed_in":["crossref","pubmed"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5091342295","display_name":"Mohammed Y Alshami","orcid":null},"institutions":[{"id":"https://openalex.org/I185203018","display_name":"King Saud bin Abdulaziz University for Health Sciences","ror":"https://ror.org/0149jvn88","country_code":"SA","type":"education","lineage":["https://openalex.org/I185203018"]}],"countries":["SA"],"is_corresponding":true,"raw_author_name":"Alshami Mohammed","raw_affiliation_strings":["King Saud Bin Abdulaziz University for Health Sciences (KSAU-HS), National Guard Health Affairs (NGHA), Riyadh, Saudi Arabia"],"affiliations":[{"raw_affiliation_string":"King Saud Bin Abdulaziz University for Health Sciences (KSAU-HS), National Guard Health Affairs (NGHA), Riyadh, Saudi Arabia","institution_ids":["https://openalex.org/I185203018"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5112136151","display_name":"Safar Almutairi","orcid":null},"institutions":[{"id":"https://openalex.org/I185203018","display_name":"King Saud bin Abdulaziz University for Health Sciences","ror":"https://ror.org/0149jvn88","country_code":"SA","type":"education","lineage":["https://openalex.org/I185203018"]}],"countries":["SA"],"is_corresponding":false,"raw_author_name":"Almutairi Safar","raw_affiliation_strings":["King Saud Bin Abdulaziz University for Health Sciences (KSAU-HS), National Guard Health Affairs (NGHA), Riyadh, Saudi Arabia"],"affiliations":[{"raw_affiliation_string":"King Saud Bin Abdulaziz University for Health Sciences (KSAU-HS), National Guard Health Affairs (NGHA), Riyadh, Saudi Arabia","institution_ids":["https://openalex.org/I185203018"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5057926319","display_name":"Mowafa Househ","orcid":null},"institutions":[{"id":"https://openalex.org/I185203018","display_name":"King Saud bin Abdulaziz University for Health Sciences","ror":"https://ror.org/0149jvn88","country_code":"SA","type":"education","lineage":["https://openalex.org/I185203018"]}],"countries":["SA"],"is_corresponding":false,"raw_author_name":"Househ Mowafa","raw_affiliation_strings":["King Saud Bin Abdulaziz University for Health Sciences (KSAU-HS), National Guard Health Affairs (NGHA), Riyadh, Saudi Arabia"],"affiliations":[{"raw_affiliation_string":"King Saud Bin Abdulaziz University for Health Sciences (KSAU-HS), National Guard Health Affairs (NGHA), Riyadh, Saudi Arabia","institution_ids":["https://openalex.org/I185203018"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5091342295"],"corresponding_institution_ids":["https://openalex.org/I185203018"],"apc_list":null,"apc_paid":null,"fwci":2.4511,"has_fulltext":false,"cited_by_count":10,"citation_normalized_percentile":{"value":0.90727224,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":"202","issue":null,"first_page":"138","last_page":"41"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12918","display_name":"Healthcare Systems and Technology","score":0.9703999757766724,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12918","display_name":"Healthcare Systems and Technology","score":0.9703999757766724,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/referral","display_name":"Referral","score":0.6767678260803223},{"id":"https://openalex.org/keywords/medical-emergency","display_name":"Medical emergency","score":0.37218940258026123},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.34530532360076904},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3337205648422241},{"id":"https://openalex.org/keywords/family-medicine","display_name":"Family medicine","score":0.27112090587615967}],"concepts":[{"id":"https://openalex.org/C2776135927","wikidata":"https://www.wikidata.org/wiki/Q5242559","display_name":"Referral","level":2,"score":0.6767678260803223},{"id":"https://openalex.org/C545542383","wikidata":"https://www.wikidata.org/wiki/Q2751242","display_name":"Medical emergency","level":1,"score":0.37218940258026123},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.34530532360076904},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3337205648422241},{"id":"https://openalex.org/C512399662","wikidata":"https://www.wikidata.org/wiki/Q3505712","display_name":"Family medicine","level":1,"score":0.27112090587615967}],"mesh":[{"descriptor_ui":"D007373","descriptor_name":"Interinstitutional Relations","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D007373","descriptor_name":"Interinstitutional Relations","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D007373","descriptor_name":"Interinstitutional Relations","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D012017","descriptor_name":"Referral and Consultation","qualifier_ui":"Q000458","qualifier_name":"organization & administration","is_major_topic":false},{"descriptor_ui":"D012017","descriptor_name":"Referral and Consultation","qualifier_ui":"Q000458","qualifier_name":"organization & administration","is_major_topic":false},{"descriptor_ui":"D012017","descriptor_name":"Referral and Consultation","qualifier_ui":"Q000458","qualifier_name":"organization & administration","is_major_topic":false},{"descriptor_ui":"D012529","descriptor_name":"Saudi Arabia","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D012529","descriptor_name":"Saudi Arabia","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D012529","descriptor_name":"Saudi Arabia","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D017146","descriptor_name":"Models, Organizational","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D017146","descriptor_name":"Models, Organizational","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D017146","descriptor_name":"Models, Organizational","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D019114","descriptor_name":"Remote Consultation","qualifier_ui":"Q000458","qualifier_name":"organization & administration","is_major_topic":false},{"descriptor_ui":"D019114","descriptor_name":"Remote Consultation","qualifier_ui":"Q000458","qualifier_name":"organization & administration","is_major_topic":false},{"descriptor_ui":"D019114","descriptor_name":"Remote Consultation","qualifier_ui":"Q000458","qualifier_name":"organization & administration","is_major_topic":false},{"descriptor_ui":"D063025","descriptor_name":"Health Information Management","qualifier_ui":"Q000458","qualifier_name":"organization & administration","is_major_topic":false},{"descriptor_ui":"D063025","descriptor_name":"Health Information Management","qualifier_ui":"Q000458","qualifier_name":"organization & administration","is_major_topic":false},{"descriptor_ui":"D063025","descriptor_name":"Health Information Management","qualifier_ui":"Q000458","qualifier_name":"organization & administration","is_major_topic":false},{"descriptor_ui":"D066275","descriptor_name":"Health Information Exchange","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D066275","descriptor_name":"Health Information Exchange","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D066275","descriptor_name":"Health Information Exchange","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true}],"locations_count":2,"locations":[{"id":"doi:10.3233/978-1-61499-423-7-138","is_oa":false,"landing_page_url":"https://doi.org/10.3233/978-1-61499-423-7-138","pdf_url":null,"source":{"id":"https://openalex.org/S4210179765","display_name":"Studies in health technology and informatics","issn_l":"0926-9630","issn":["0926-9630","1879-8365"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310318577","host_organization_name":"IOS Press","host_organization_lineage":["https://openalex.org/P4310318577"],"host_organization_lineage_names":["IOS Press"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Studies in Health Technology and Informatics","raw_type":"book-chapter"},{"id":"pmid:25000035","is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/25000035","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Studies in health technology and informatics","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W3031052312","https://openalex.org/W4389568370","https://openalex.org/W3032375762","https://openalex.org/W1995515455","https://openalex.org/W2080531066","https://openalex.org/W3108674512","https://openalex.org/W1506200166"],"abstract_inverted_index":{"More":[0],"than":[1,126,154],"2000":[2],"Primary":[3],"Healthcare":[4],"Centers":[5],"(PHCs)":[6],"in":[7,54,104,109,152,199],"Saudi":[8,55,96],"Arabia":[9,56],"refer":[10],"the":[11,27,34,37,58,64,68,84,88,107,110,133,138,161,167,171,174,179,213,216],"cases":[12],"of":[13,29,39,50,76,86,182,191,197,204,215],"patients":[14],"who":[15],"require":[16],"additional":[17],"healthcare":[18,70],"services":[19],"to":[20,42,81],"general":[21],"hospitals":[22,35,43,134,151],"and":[23,33,44,71,124,145,150,165,173,202],"specialized":[24],"hospitals.":[25,128],"Improving":[26],"method":[28],"communication":[30,65,147,168],"between":[31,67],"PHCs":[32,123,149,172],"decreases":[36],"number":[38],"clinical":[40],"visits":[41],"improves":[45],"patient":[46],"care.":[47,183],"The":[48,74,98,129,141],"development":[49],"health":[51,116],"information":[52,117],"technology":[53],"over":[57],"last":[59],"5":[60],"years":[61],"has":[62,143,163,177],"improved":[63,146,178],"system":[66,92,100,118],"primary":[69],"specialist":[72],"physicians.":[73],"purpose":[75],"this":[77],"case":[78],"study":[79],"is":[80,211],"report":[82],"on":[83],"experiences":[85],"implementing":[87],"EHALA":[89,162,217],"electronic":[90],"referral":[91],"at":[93],"a":[94,114,205],"local":[95],"hospital.":[97],"e-referral":[99,139],"\"EHALA\"":[101],"was":[102,131],"implemented":[103],"2013":[105],"by":[106,194],"MOH":[108],"central":[111],"region":[112],"as":[113,189],"unified":[115],"that":[119,135,160],"connected":[120],"almost":[121],"380":[122],"more":[125],"40":[127],"KSHCD":[130],"among":[132],"benefited":[136],"from":[137],"system.":[140,218],"hospital":[142],"advanced":[144],"with":[148],"less":[153],"one":[155],"year.":[156],"Early":[157],"findings":[158],"suggest":[159],"streamlined":[164],"expedited":[166],"process":[169],"for":[170],"hospital,":[175],"which":[176,210],"patient's":[180],"continuity":[181],"However,":[184],"several":[185],"challenges":[186],"remain":[187],"such":[188],"lack":[190,196,203],"computer":[192],"skills":[193],"staff,":[195],"interest":[198],"using":[200],"EHALA,":[201],"clear":[206],"change":[207],"management":[208],"strategy":[209],"impacting":[212],"usability":[214]},"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":2},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
