{"id":"https://openalex.org/W4407826185","doi":"https://doi.org/10.3233/978-1-61499-293-6-48","title":"Clinical handover improvement in context: Exploring tensions between user-centred approaches and standardisation","display_name":"Clinical handover improvement in context: Exploring tensions between user-centred approaches and standardisation","publication_year":2013,"publication_date":"2013-01-01","ids":{"openalex":"https://openalex.org/W4407826185","doi":"https://doi.org/10.3233/978-1-61499-293-6-48"},"language":"en","primary_location":{"id":"doi:10.3233/978-1-61499-293-6-48","is_oa":false,"landing_page_url":"https://doi.org/10.3233/978-1-61499-293-6-48","pdf_url":null,"source":{"id":"https://openalex.org/S4210179765","display_name":"Studies in health technology and informatics","issn_l":"0926-9630","issn":["0926-9630","1879-8365"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310318577","host_organization_name":"IOS Press","host_organization_lineage":["https://openalex.org/P4310318577"],"host_organization_lineage_names":["IOS Press"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Studies in Health Technology and Informatics","raw_type":"book-chapter"},"type":"book-chapter","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"Wong Ming Chao","orcid":null},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Wong Ming Chao","raw_affiliation_strings":[],"affiliations":[]},{"author_position":"middle","author":{"id":null,"display_name":"Turner Paul","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Turner Paul","raw_affiliation_strings":[],"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5112047630","display_name":"Y.P. Chien","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Yee Kwang Chien","raw_affiliation_strings":[],"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.83728369,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12151","display_name":"Interpreting and Communication in Healthcare","score":0.9054999947547913,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T12151","display_name":"Interpreting and Communication in Healthcare","score":0.9054999947547913,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/handover","display_name":"Handover","score":0.7738568782806396},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6425213813781738},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.6337903738021851},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.4242142140865326},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.40532898902893066},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.24248233437538147},{"id":"https://openalex.org/keywords/telecommunications","display_name":"Telecommunications","score":0.15165945887565613},{"id":"https://openalex.org/keywords/geography","display_name":"Geography","score":0.11655589938163757}],"concepts":[{"id":"https://openalex.org/C111852164","wikidata":"https://www.wikidata.org/wiki/Q1414679","display_name":"Handover","level":2,"score":0.7738568782806396},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6425213813781738},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6337903738021851},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4242142140865326},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.40532898902893066},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.24248233437538147},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.15165945887565613},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.11655589938163757},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.3233/978-1-61499-293-6-48","is_oa":false,"landing_page_url":"https://doi.org/10.3233/978-1-61499-293-6-48","pdf_url":null,"source":{"id":"https://openalex.org/S4210179765","display_name":"Studies in health technology and informatics","issn_l":"0926-9630","issn":["0926-9630","1879-8365"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310318577","host_organization_name":"IOS Press","host_organization_lineage":["https://openalex.org/P4310318577"],"host_organization_lineage_names":["IOS Press"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Studies in Health Technology and Informatics","raw_type":"book-chapter"},{"id":"pmh:oai:ecite.utas.edu.au:89278","is_oa":false,"landing_page_url":"http://ecite.utas.edu.au/89278","pdf_url":null,"source":{"id":"https://openalex.org/S4306401569","display_name":"eCite Digital Repository (University of Tasmania)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I129801699","host_organization_name":"University of Tasmania","host_organization_lineage":["https://openalex.org/I129801699"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":"","raw_type":"Refereed Article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2520149731","https://openalex.org/W1981519115","https://openalex.org/W1985631144","https://openalex.org/W2087123996","https://openalex.org/W3111553259","https://openalex.org/W2103264866","https://openalex.org/W53279813"],"abstract_inverted_index":{"User-centred":[0],"approaches":[1,79],"in":[2,64,210],"the":[3,12,24,35,46,54,72,89,93,100,132,142,155,166,178,181,189,196],"development":[4],"and":[5,17,26,48,80,119,127,157,185],"evaluation":[6],"of":[7,14,28,37,50,56,99,141,183],"health":[8],"information":[9,105,162],"systems":[10,30],"promote":[11],"importance":[13],"involving":[15],"users":[16],"understanding":[18],"their":[19,82],"social":[20],"contexts":[21],"to":[22,44,107,124,131,150],"optimise":[23],"quality":[25,47,184],"safety":[27,49,186],"these":[29,77,194],"for":[31,74,103,139,148,158,180],"patient":[32,51],"care.":[33,52],"Simultaneously,":[34],"standardisation":[36,204],"clinical":[38,57,110,115,216],"practices":[39,153],"has":[40,206],"also":[41],"been":[42,208],"advocated":[43],"improve":[45],"In":[53],"context":[55],"handover":[58,152,217],"improvement":[59],"within":[60,97],"three":[61,101,143],"different":[62],"departments":[63,102,144],"one":[65,167],"tertiary":[66],"teaching":[67],"hospital,":[68],"this":[69],"paper":[70,90],"highlights":[71],"potential":[73,179],"tensions":[75],"between":[76],"two":[78],"explores":[81],"implications.":[83],"Based":[84],"on":[85,92,165,215],"a":[86],"user-centred":[87],"approach,":[88],"reports":[91],"unique":[94,170],"requirements":[95,121,173],"identified":[96],"each":[98,140],"an":[104,160,200],"system":[106],"support":[108],"improved":[109],"handover.":[111],"Each":[112],"department":[113],"had":[114],"practices,":[116],"work":[117],"cultures":[118],"user":[120,172],"that":[122,145,205],"needed":[123],"be":[125],"considered":[126],"accommodated.":[128],"This":[129],"led":[130],"project":[133,197],"developing":[134],"distinct":[135],"minimum":[136],"data":[137],"sets":[138],"posed":[146],"challenges":[147],"efforts":[149],"standardise":[151],"across":[154],"hospital":[156],"building":[159],"integrated":[161],"system.":[163],"While":[164],"hand":[168],"accommodating":[169],"departmental":[171],"was":[174],"valuable,":[175],"they":[176],"revealed":[177],"introduction":[182],"risks":[187],"at":[188],"organisational":[190],"level.":[191],"To":[192],"resolve":[193],"tensions,":[195],"team":[198],"developed":[199],"approach":[201],"called":[202],"flexible":[203],"now":[207],"embedded":[209],"Australia'":[211],"s":[212],"national":[213],"guidelines":[214],"improvement.":[218]},"counts_by_year":[],"updated_date":"2026-04-21T08:09:41.155169","created_date":"2025-10-10T00:00:00"}