{"id":"https://openalex.org/W2397389579","doi":"https://doi.org/10.3233/978-1-61499-289-9-157","title":"Opportunistically Discovering Usability Requirements for a Clinical Handover System","display_name":"Opportunistically Discovering Usability Requirements for a Clinical Handover System","publication_year":2013,"publication_date":"2013-01-01","ids":{"openalex":"https://openalex.org/W2397389579","doi":"https://doi.org/10.3233/978-1-61499-289-9-157","mag":"2397389579","pmid":"https://pubmed.ncbi.nlm.nih.gov/23920535"},"language":"en","primary_location":{"id":"doi:10.3233/978-1-61499-289-9-157","is_oa":false,"landing_page_url":"https://doi.org/10.3233/978-1-61499-289-9-157","pdf_url":null,"source":{"id":"https://openalex.org/S4210179765","display_name":"Studies in health technology and informatics","issn_l":"0926-9630","issn":["0926-9630","1879-8365"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310318577","host_organization_name":"IOS Press","host_organization_lineage":["https://openalex.org/P4310318577"],"host_organization_lineage_names":["IOS Press"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Studies in Health Technology and Informatics","raw_type":"book-chapter"},"type":"article","indexed_in":["crossref","pubmed"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5109903278","display_name":"D. E. Kaufmann","orcid":null},"institutions":[{"id":"https://openalex.org/I4210147357","display_name":"Assa Abloy (New Zealand)","ror":"https://ror.org/03ek4e159","country_code":"NZ","type":"company","lineage":["https://openalex.org/I4210123958","https://openalex.org/I4210147357"]}],"countries":["NZ"],"is_corresponding":true,"raw_author_name":"Kaufmann David","raw_affiliation_strings":["Assurity Consulting, Auckland, New Zealand"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Assurity Consulting, Auckland, New Zealand","institution_ids":["https://openalex.org/I4210147357"]}]},{"author_position":"middle","author":{"id":null,"display_name":"Parry David","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Parry David","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5090135629","display_name":"Victoria Carlsen","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Carlsen Victoria","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":null,"display_name":"Carter Philip","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Carter Philip","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5063711859","display_name":"Emma Parry","orcid":"https://orcid.org/0000-0003-0278-6898"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Parry Emma","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5036661873","display_name":"Lucy Westbrook","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Westbrook Lucy","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":6,"corresponding_author_ids":["https://openalex.org/A5109903278"],"corresponding_institution_ids":["https://openalex.org/I4210147357"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.16757941,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"192","issue":null,"first_page":"157","last_page":"61"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10350","display_name":"Electronic Health Records Systems","score":0.9927999973297119,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T10350","display_name":"Electronic Health Records Systems","score":0.9927999973297119,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T12790","display_name":"Nursing Diagnosis and Documentation","score":0.9854999780654907,"subfield":{"id":"https://openalex.org/subfields/2910","display_name":"Issues, ethics and legal aspects"},"field":{"id":"https://openalex.org/fields/29","display_name":"Nursing"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T12918","display_name":"Healthcare Systems and Technology","score":0.9854999780654907,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/handover","display_name":"Handover","score":0.9128494262695312},{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.8919951915740967},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6436942219734192},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5443645119667053},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.49944376945495605},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.4989476203918457},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.3664807975292206},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.2656625509262085},{"id":"https://openalex.org/keywords/computer-network","display_name":"Computer network","score":0.1919236183166504},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.16484877467155457},{"id":"https://openalex.org/keywords/operating-system","display_name":"Operating system","score":0.1369871199131012}],"concepts":[{"id":"https://openalex.org/C111852164","wikidata":"https://www.wikidata.org/wiki/Q1414679","display_name":"Handover","level":2,"score":0.9128494262695312},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.8919951915740967},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6436942219734192},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5443645119667053},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.49944376945495605},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.4989476203918457},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.3664807975292206},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.2656625509262085},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.1919236183166504},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.16484877467155457},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.1369871199131012},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0}],"mesh":[{"descriptor_ui":"D006747","descriptor_name":"Hospital Communication Systems","qualifier_ui":"Q000706","qualifier_name":"statistics & numerical data","is_major_topic":false},{"descriptor_ui":"D006747","descriptor_name":"Hospital Communication Systems","qualifier_ui":"Q000706","qualifier_name":"statistics & numerical data","is_major_topic":false},{"descriptor_ui":"D006747","descriptor_name":"Hospital Communication Systems","qualifier_ui":"Q000706","qualifier_name":"statistics & numerical data","is_major_topic":false},{"descriptor_ui":"D009520","descriptor_name":"New Zealand","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D009520","descriptor_name":"New Zealand","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D009520","descriptor_name":"New Zealand","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D012984","descriptor_name":"Software","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D012984","descriptor_name":"Software","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D012984","descriptor_name":"Software","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D012986","descriptor_name":"Software Validation","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D012986","descriptor_name":"Software Validation","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D012986","descriptor_name":"Software Validation","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D014584","descriptor_name":"User-Computer Interface","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D014584","descriptor_name":"User-Computer Interface","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D014584","descriptor_name":"User-Computer Interface","qualifier_ui":null,"qualifier_name":null,"is_major_topic":true},{"descriptor_ui":"D014600","descriptor_name":"Utilization Review","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D014600","descriptor_name":"Utilization Review","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D014600","descriptor_name":"Utilization Review","qualifier_ui":null,"qualifier_name":null,"is_major_topic":false},{"descriptor_ui":"D019300","descriptor_name":"Medical Errors","qualifier_ui":"Q000517","qualifier_name":"prevention & control","is_major_topic":false},{"descriptor_ui":"D019300","descriptor_name":"Medical Errors","qualifier_ui":"Q000517","qualifier_name":"prevention & control","is_major_topic":false},{"descriptor_ui":"D019300","descriptor_name":"Medical Errors","qualifier_ui":"Q000517","qualifier_name":"prevention & control","is_major_topic":false},{"descriptor_ui":"D019300","descriptor_name":"Medical Errors","qualifier_ui":"Q000706","qualifier_name":"statistics & numerical data","is_major_topic":false},{"descriptor_ui":"D019300","descriptor_name":"Medical Errors","qualifier_ui":"Q000706","qualifier_name":"statistics & numerical data","is_major_topic":false},{"descriptor_ui":"D019300","descriptor_name":"Medical Errors","qualifier_ui":"Q000706","qualifier_name":"statistics & numerical data","is_major_topic":false},{"descriptor_ui":"D062209","descriptor_name":"Patient Handoff","qualifier_ui":"Q000706","qualifier_name":"statistics & numerical data","is_major_topic":false},{"descriptor_ui":"D062209","descriptor_name":"Patient Handoff","qualifier_ui":"Q000706","qualifier_name":"statistics & numerical data","is_major_topic":false},{"descriptor_ui":"D062209","descriptor_name":"Patient Handoff","qualifier_ui":"Q000706","qualifier_name":"statistics & numerical data","is_major_topic":false},{"descriptor_ui":"D066275","descriptor_name":"Health Information Exchange","qualifier_ui":"Q000706","qualifier_name":"statistics & numerical data","is_major_topic":false},{"descriptor_ui":"D066275","descriptor_name":"Health Information Exchange","qualifier_ui":"Q000706","qualifier_name":"statistics & numerical data","is_major_topic":false},{"descriptor_ui":"D066275","descriptor_name":"Health Information Exchange","qualifier_ui":"Q000706","qualifier_name":"statistics & numerical data","is_major_topic":false}],"locations_count":2,"locations":[{"id":"doi:10.3233/978-1-61499-289-9-157","is_oa":false,"landing_page_url":"https://doi.org/10.3233/978-1-61499-289-9-157","pdf_url":null,"source":{"id":"https://openalex.org/S4210179765","display_name":"Studies in health technology and informatics","issn_l":"0926-9630","issn":["0926-9630","1879-8365"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310318577","host_organization_name":"IOS Press","host_organization_lineage":["https://openalex.org/P4310318577"],"host_organization_lineage_names":["IOS Press"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Studies in Health Technology and Informatics","raw_type":"book-chapter"},{"id":"pmid:23920535","is_oa":false,"landing_page_url":"https://pubmed.ncbi.nlm.nih.gov/23920535","pdf_url":null,"source":{"id":"https://openalex.org/S4306525036","display_name":"PubMed","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I1299303238","host_organization_name":"National Institutes of Health","host_organization_lineage":["https://openalex.org/I1299303238"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Studies in health technology and informatics","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2520149731","https://openalex.org/W1981519115","https://openalex.org/W1985631144","https://openalex.org/W2087123996","https://openalex.org/W3111553259","https://openalex.org/W2103264866","https://openalex.org/W2429057255","https://openalex.org/W2187546663","https://openalex.org/W148745890","https://openalex.org/W53279813"],"abstract_inverted_index":{"Clinical":[0],"Handover":[1],"in":[2,32,68,126],"hospital":[3],"is":[4],"a":[5,10,33,46,56,73,82,120],"process":[6,150],"that":[7],"can":[8],"cause":[9],"major":[11,140],"risk":[12],"to":[13,24,29,91,97,134],"patients,":[14],"and":[15,18,35,86,104],"be":[16,30,89,130,153],"inefficient":[17],"time-consuming":[19],"for":[20,44,108,119],"staff.":[21],"Software":[22],"designed":[23],"support":[25,98],"such":[26,45,136],"processes":[27],"needs":[28],"used":[31],"demanding":[34],"fast-moving":[36],"environment.":[37],"This":[38],"work":[39,127],"formulated":[40],"Usability":[41],"Design":[42],"Requirements":[43],"handover":[47,65,74,109],"software":[48,116,141],"system.":[49],"The":[50,77,101],"requirements":[51,78],"have":[52],"been":[53],"derived":[54],"from":[55],"usability":[57],"evaluation":[58],"at":[59],"Auckland":[60],"City":[61],"Hospital,":[62],"where":[63],"the":[64,93,105,149],"was":[66],"observed":[67],"two":[69],"different":[70],"environments":[71],"during":[72,112,155],"improvement":[75],"process.":[76],"were":[79,110],"produced":[80],"using":[81],"multi-method,":[83],"triangulated":[84],"approach":[85],"they":[87],"may":[88,129,151],"able":[90],"inform":[92],"design":[94],"of":[95,124,157],"systems":[96],"clinical":[99],"handover.":[100],"physical":[102],"environment":[103],"protocols":[106],"adopted":[107],"changed":[111],"this":[113],"process,":[114],"with":[115,148],"changes":[117,142],"waiting":[118],"larger":[121],"project.":[122],"Periods":[123],"change":[125],"practice":[128],"particularly":[131],"favourable":[132],"times":[133,156],"perform":[135],"studies,":[137],"even":[138],"if":[139],"are":[143],"not":[144],"implemented.":[145],"Staff":[146],"engagement":[147],"also":[152],"improved":[154],"change.":[158]},"counts_by_year":[],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}