{"id":"https://openalex.org/W1966146666","doi":"https://doi.org/10.2753/mis0742-1222280210","title":"System Design Features and Repeated Use of Electronic Data Exchanges","display_name":"System Design Features and Repeated Use of Electronic Data Exchanges","publication_year":2011,"publication_date":"2011-10-01","ids":{"openalex":"https://openalex.org/W1966146666","doi":"https://doi.org/10.2753/mis0742-1222280210","mag":"1966146666"},"language":"en","primary_location":{"id":"doi:10.2753/mis0742-1222280210","is_oa":false,"landing_page_url":"https://doi.org/10.2753/mis0742-1222280210","pdf_url":null,"source":{"id":"https://openalex.org/S9954729","display_name":"Journal of Management Information Systems","issn_l":"0742-1222","issn":["0742-1222","1557-928X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Management Information Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5070137549","display_name":"Andreas I. Nicolaou","orcid":null},"institutions":[{"id":"https://openalex.org/I157417397","display_name":"Bowling Green State University","ror":"https://ror.org/00ay7va13","country_code":"US","type":"education","lineage":["https://openalex.org/I157417397"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Andreas I. Nicolaou","raw_affiliation_strings":["a College of Business and Administration, Bowling Green State University","College of Business and Administration, Bowling Green State University#TAB#"],"affiliations":[{"raw_affiliation_string":"a College of Business and Administration, Bowling Green State University","institution_ids":["https://openalex.org/I157417397"]},{"raw_affiliation_string":"College of Business and Administration, Bowling Green State University#TAB#","institution_ids":["https://openalex.org/I157417397"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5072719957","display_name":"D. Harrison McKnight","orcid":"https://orcid.org/0000-0002-2947-5822"},"institutions":[{"id":"https://openalex.org/I87216513","display_name":"Michigan State University","ror":"https://ror.org/05hs6h993","country_code":"US","type":"education","lineage":["https://openalex.org/I87216513"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"D. Harrison McKnight","raw_affiliation_strings":["b Eli Broad College of Business, Michigan State University","Eli Broad College of Business, Michigan State University,"],"affiliations":[{"raw_affiliation_string":"b Eli Broad College of Business, Michigan State University","institution_ids":["https://openalex.org/I87216513"]},{"raw_affiliation_string":"Eli Broad College of Business, Michigan State University,","institution_ids":["https://openalex.org/I87216513"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5070137549"],"corresponding_institution_ids":["https://openalex.org/I157417397"],"apc_list":null,"apc_paid":null,"fwci":2.7881,"has_fulltext":false,"cited_by_count":18,"citation_normalized_percentile":{"value":0.910593,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"28","issue":"2","first_page":"269","last_page":"304"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9962000250816345,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9962000250816345,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9842000007629395,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9732000231742859,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/outcome","display_name":"Outcome (game theory)","score":0.6549738049507141},{"id":"https://openalex.org/keywords/transparency","display_name":"Transparency (behavior)","score":0.6446551084518433},{"id":"https://openalex.org/keywords/database-transaction","display_name":"Database transaction","score":0.6314953565597534},{"id":"https://openalex.org/keywords/interim","display_name":"Interim","score":0.5481094717979431},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5354713201522827},{"id":"https://openalex.org/keywords/control","display_name":"Control (management)","score":0.4666194021701813},{"id":"https://openalex.org/keywords/social-exchange-theory","display_name":"Social exchange theory","score":0.4423770010471344},{"id":"https://openalex.org/keywords/econometrics","display_name":"Econometrics","score":0.32057034969329834},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.2536638081073761},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.2344764769077301},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.23373523354530334},{"id":"https://openalex.org/keywords/microeconomics","display_name":"Microeconomics","score":0.19359230995178223},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.15136808156967163},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.10091468691825867}],"concepts":[{"id":"https://openalex.org/C148220186","wikidata":"https://www.wikidata.org/wiki/Q7111912","display_name":"Outcome (game theory)","level":2,"score":0.6549738049507141},{"id":"https://openalex.org/C2780233690","wikidata":"https://www.wikidata.org/wiki/Q535347","display_name":"Transparency (behavior)","level":2,"score":0.6446551084518433},{"id":"https://openalex.org/C75949130","wikidata":"https://www.wikidata.org/wiki/Q848010","display_name":"Database transaction","level":2,"score":0.6314953565597534},{"id":"https://openalex.org/C2776957806","wikidata":"https://www.wikidata.org/wiki/Q4895105","display_name":"Interim","level":2,"score":0.5481094717979431},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5354713201522827},{"id":"https://openalex.org/C2775924081","wikidata":"https://www.wikidata.org/wiki/Q55608371","display_name":"Control (management)","level":2,"score":0.4666194021701813},{"id":"https://openalex.org/C172256602","wikidata":"https://www.wikidata.org/wiki/Q780716","display_name":"Social exchange theory","level":2,"score":0.4423770010471344},{"id":"https://openalex.org/C149782125","wikidata":"https://www.wikidata.org/wiki/Q160039","display_name":"Econometrics","level":1,"score":0.32057034969329834},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.2536638081073761},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.2344764769077301},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.23373523354530334},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.19359230995178223},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.15136808156967163},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.10091468691825867},{"id":"https://openalex.org/C95457728","wikidata":"https://www.wikidata.org/wiki/Q309","display_name":"History","level":0,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.2753/mis0742-1222280210","is_oa":false,"landing_page_url":"https://doi.org/10.2753/mis0742-1222280210","pdf_url":null,"source":{"id":"https://openalex.org/S9954729","display_name":"Journal of Management Information Systems","issn_l":"0742-1222","issn":["0742-1222","1557-928X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Management Information Systems","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":99,"referenced_works":["https://openalex.org/W16182129","https://openalex.org/W275838142","https://openalex.org/W1482374913","https://openalex.org/W1494628385","https://openalex.org/W1520714623","https://openalex.org/W1534941172","https://openalex.org/W1550387702","https://openalex.org/W1551153090","https://openalex.org/W1563826891","https://openalex.org/W1574235309","https://openalex.org/W1576685237","https://openalex.org/W1587383159","https://openalex.org/W1595575146","https://openalex.org/W1654874180","https://openalex.org/W1673801049","https://openalex.org/W1701983757","https://openalex.org/W1708393801","https://openalex.org/W1721421031","https://openalex.org/W1791587663","https://openalex.org/W1954663826","https://openalex.org/W1961867604","https://openalex.org/W1967154531","https://openalex.org/W1967966640","https://openalex.org/W1971440513","https://openalex.org/W1977462659","https://openalex.org/W1978745571","https://openalex.org/W1985771617","https://openalex.org/W1987258130","https://openalex.org/W1989351453","https://openalex.org/W1991623719","https://openalex.org/W1997233900","https://openalex.org/W2002573570","https://openalex.org/W2003310503","https://openalex.org/W2004207896","https://openalex.org/W2021649466","https://openalex.org/W2022283554","https://openalex.org/W2022961064","https://openalex.org/W2026392689","https://openalex.org/W2029912847","https://openalex.org/W2032091634","https://openalex.org/W2032654667","https://openalex.org/W2033943395","https://openalex.org/W2037710531","https://openalex.org/W2037846862","https://openalex.org/W2040993216","https://openalex.org/W2043482094","https://openalex.org/W2046349551","https://openalex.org/W2057012437","https://openalex.org/W2057265946","https://openalex.org/W2057643324","https://openalex.org/W2062663664","https://openalex.org/W2085123588","https://openalex.org/W2096282650","https://openalex.org/W2096878712","https://openalex.org/W2097336498","https://openalex.org/W2100379340","https://openalex.org/W2104454321","https://openalex.org/W2118501966","https://openalex.org/W2118502934","https://openalex.org/W2122912498","https://openalex.org/W2123601949","https://openalex.org/W2124421215","https://openalex.org/W2126274682","https://openalex.org/W2127450621","https://openalex.org/W2130660952","https://openalex.org/W2131846008","https://openalex.org/W2135212622","https://openalex.org/W2138317904","https://openalex.org/W2140879657","https://openalex.org/W2141147872","https://openalex.org/W2143115227","https://openalex.org/W2147462417","https://openalex.org/W2151845630","https://openalex.org/W2152396512","https://openalex.org/W2156552179","https://openalex.org/W2157441393","https://openalex.org/W2160888568","https://openalex.org/W2164966919","https://openalex.org/W2166140580","https://openalex.org/W2168569455","https://openalex.org/W2172052405","https://openalex.org/W2473519057","https://openalex.org/W2483952812","https://openalex.org/W2502088893","https://openalex.org/W3027506207","https://openalex.org/W3108784156","https://openalex.org/W3125618064","https://openalex.org/W4214907476","https://openalex.org/W4240733905","https://openalex.org/W4243845907","https://openalex.org/W4244773576","https://openalex.org/W4248331609","https://openalex.org/W4249198292","https://openalex.org/W4254045072","https://openalex.org/W4291732787","https://openalex.org/W4292811746","https://openalex.org/W4293873568","https://openalex.org/W4300777400","https://openalex.org/W4387709155"],"related_works":["https://openalex.org/W2096990039","https://openalex.org/W2608853168","https://openalex.org/W3135616112","https://openalex.org/W4205335195","https://openalex.org/W2044588838","https://openalex.org/W3125066898","https://openalex.org/W2336420903","https://openalex.org/W2725098022","https://openalex.org/W1509482838","https://openalex.org/W4200441439"],"abstract_inverted_index":{"Oftentimes":[0],"researchers":[1],"may":[2,10,33],"not":[3,185],"only":[4],"generalize":[5],"across":[6,15],"a":[7,39,68,167,197],"population,":[8],"but":[9],"also":[11,259],"extrapolate":[12],"research":[13,78,309],"findings":[14,303],"time.":[16,256],"While":[17,190],"either":[18],"assumption":[19],"can":[20],"introduce":[21],"difficulties,":[22],"generalizing":[23],"results":[24],"in":[25,54,100,106,129,206,213],"one":[26,152,232,253],"time":[27,31,55,101,107,151,158,179,188,207,214,231,234,270],"frame":[28,32,271],"to":[29,47,67,81,95,145,200,222,233,246,287,320],"another":[30],"be":[34],"especially":[35],"perilous.":[36],"We":[37,136],"study":[38,258],"data":[40,265,312,323],"exchange,":[41],"and":[42,120,141,157,170,315],"find":[43],"that":[44],"interventions":[45],"designed":[46],"improve":[48],"exchange":[49,99,139,205,280,313,324],"features":[50,87,111],"at":[51,178,187,250],"two":[52,72,84,102,110,159,180,215,235],"points":[53],"have":[56,88,304],"markedly":[57],"varying":[58,130],"effects,":[59],"from":[60,230],"an":[61,98],"initial":[62,276],"transaction":[63,70,277],"use":[64,137,202],"(time":[65,75],"one)":[66],"second":[69,161],"occurring":[71],"weeks":[73],"later":[74],"two).":[76],"Our":[77],"objective":[79],"is":[80,220,245],"test":[82],"whether":[83],"system":[85],"design":[86,314],"the":[89,93,173,204,223,269,275,279,291],"same":[90],"effects":[91,126,195,210,227],"on":[92,196,268],"intent":[94,199],"continue":[96,201],"using":[97,166],"as":[103],"they":[104],"had":[105],"one.":[108,189],"The":[109,257],"are":[112,127,164,211],"control":[113,191,237],"transparency":[114,192],"(the":[115,153,160],"availability":[116],"of":[117,203,255,272],"information":[118,134,285],"cues)":[119],"interim":[121],"shipping":[122],"outcome":[123,175,218],"feedback.":[124],"These":[125,163,302],"mediated,":[128],"degrees,":[131],"by":[132],"perceived":[133],"quality.":[135],"social":[138,142],"theory":[140,144],"cognition":[143],"develop":[146],"hypotheses":[147],"regarding":[148],"changes":[149],"between":[150],"first":[154],"user":[155],"transaction)":[156],"transaction).":[162],"tested":[165],"combined":[168],"experiment":[169],"survey.":[171],"Supporting":[172],"theory,":[174],"feedback":[176,219,297],"matters":[177],"even":[181],"though":[182],"it":[183,244,294],"did":[184],"matter":[186],"has":[193],"direct":[194],"user's":[198],"one,":[208],"its":[209,288],"reduced":[212],"if":[216],"negative":[217],"communicated":[221],"user.":[224,289],"Outcome":[225],"feedback's":[226],"grow":[228],"stronger":[229],"vis-\u00e0-vis":[236],"transparency's":[238],"effects.":[239],"This":[240],"underscores":[241],"how":[242],"critical":[243],"examine":[247],"such":[248],"phenomena":[249],"more":[251],"than":[252],"period":[254],"suggests":[260],"different":[261],"strategies":[262],"for":[263,306,316],"managing":[264],"exchanges":[266],"based":[267],"use.":[273],"At":[274,290],"use,":[278],"should":[281,295],"make":[282],"transparent":[283],"high-quality":[284],"cues":[286],"next":[292],"transaction,":[293],"provide":[296],"showing":[298],"properly":[299],"fulfilled":[300],"orders.":[301],"implications":[305],"both":[307],"future":[308],"examining":[310],"effective":[311],"professionals":[317],"who":[318],"wish":[319],"enrich":[321],"electronic":[322],"interactions.":[325]},"counts_by_year":[{"year":2025,"cited_by_count":3},{"year":2022,"cited_by_count":1},{"year":2019,"cited_by_count":2},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":5},{"year":2014,"cited_by_count":3},{"year":2013,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
