{"id":"https://openalex.org/W2031451122","doi":"https://doi.org/10.2753/mis0742-1222290406","title":"Facilitator-in-a-Box: Process Support Applications to Help Practitioners Realize the Potential of Collaboration Technology","display_name":"Facilitator-in-a-Box: Process Support Applications to Help Practitioners Realize the Potential of Collaboration Technology","publication_year":2013,"publication_date":"2013-04-01","ids":{"openalex":"https://openalex.org/W2031451122","doi":"https://doi.org/10.2753/mis0742-1222290406","mag":"2031451122"},"language":"en","primary_location":{"id":"doi:10.2753/mis0742-1222290406","is_oa":false,"landing_page_url":"https://doi.org/10.2753/mis0742-1222290406","pdf_url":null,"source":{"id":"https://openalex.org/S9954729","display_name":"Journal of Management Information Systems","issn_l":"0742-1222","issn":["0742-1222","1557-928X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Management Information Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5090434627","display_name":"Robert O. Briggs","orcid":"https://orcid.org/0000-0002-0748-6037"},"institutions":[{"id":"https://openalex.org/I26538001","display_name":"San Diego State University","ror":"https://ror.org/0264fdx42","country_code":"US","type":"education","lineage":["https://openalex.org/I26538001"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Robert O. Briggs","raw_affiliation_strings":["a San Diego State University","San Diego State University"],"affiliations":[{"raw_affiliation_string":"a San Diego State University","institution_ids":["https://openalex.org/I26538001"]},{"raw_affiliation_string":"San Diego State University","institution_ids":["https://openalex.org/I26538001"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5109033567","display_name":"Gwendolyn L. Kolfschoten","orcid":null},"institutions":[{"id":"https://openalex.org/I98358874","display_name":"Delft University of Technology","ror":"https://ror.org/02e2c7k09","country_code":"NL","type":"education","lineage":["https://openalex.org/I98358874"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Gwendolyn L. Kolfschoten","raw_affiliation_strings":["b Delft University of Technology in the Netherlands","Delft University of Technology in the Netherlands"],"affiliations":[{"raw_affiliation_string":"b Delft University of Technology in the Netherlands","institution_ids":["https://openalex.org/I98358874"]},{"raw_affiliation_string":"Delft University of Technology in the Netherlands","institution_ids":["https://openalex.org/I98358874"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5089989477","display_name":"Gert\u2010Jan de Vreede","orcid":"https://orcid.org/0000-0001-6909-9836"},"institutions":[{"id":"https://openalex.org/I122266389","display_name":"University of Nebraska at Omaha","ror":"https://ror.org/04yrkc140","country_code":"US","type":"education","lineage":["https://openalex.org/I122266389"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Gert-Jan de Vreede","raw_affiliation_strings":["c Center for Collaboration Science, University of Nebraska at Omaha","Center for Collaboration Science, University of Nebraska at Omaha"],"affiliations":[{"raw_affiliation_string":"c Center for Collaboration Science, University of Nebraska at Omaha","institution_ids":["https://openalex.org/I122266389"]},{"raw_affiliation_string":"Center for Collaboration Science, University of Nebraska at Omaha","institution_ids":["https://openalex.org/I122266389"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5000450317","display_name":"Stephan Lukosch","orcid":"https://orcid.org/0000-0001-7203-2034"},"institutions":[{"id":"https://openalex.org/I98358874","display_name":"Delft University of Technology","ror":"https://ror.org/02e2c7k09","country_code":"NL","type":"education","lineage":["https://openalex.org/I98358874"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Stephan Lukosch","raw_affiliation_strings":["b Delft University of Technology in the Netherlands","Delft University of Technology in the Netherlands"],"affiliations":[{"raw_affiliation_string":"b Delft University of Technology in the Netherlands","institution_ids":["https://openalex.org/I98358874"]},{"raw_affiliation_string":"Delft University of Technology in the Netherlands","institution_ids":["https://openalex.org/I98358874"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5069803653","display_name":"Conan Albrecht","orcid":null},"institutions":[{"id":"https://openalex.org/I100005738","display_name":"Brigham Young University","ror":"https://ror.org/047rhhm47","country_code":"US","type":"education","lineage":["https://openalex.org/I100005738"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Conan C. Albrecht","raw_affiliation_strings":["d Brigham Young University","Brigham Young University"],"affiliations":[{"raw_affiliation_string":"d Brigham Young University","institution_ids":["https://openalex.org/I100005738"]},{"raw_affiliation_string":"Brigham Young University","institution_ids":["https://openalex.org/I100005738"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5090434627"],"corresponding_institution_ids":["https://openalex.org/I26538001"],"apc_list":null,"apc_paid":null,"fwci":11.3982,"has_fulltext":false,"cited_by_count":96,"citation_normalized_percentile":{"value":0.98554769,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":100},"biblio":{"volume":"29","issue":"4","first_page":"159","last_page":"194"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10970","display_name":"Team Dynamics and Performance","score":0.9991999864578247,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10970","display_name":"Team Dynamics and Performance","score":0.9991999864578247,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9987999796867371,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9973999857902527,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/facilitator","display_name":"Facilitator","score":0.9326505661010742},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6949220895767212},{"id":"https://openalex.org/keywords/reuse","display_name":"Reuse","score":0.6801155805587769},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.6699466705322266},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5436091423034668},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.4147689938545227},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.38936445116996765},{"id":"https://openalex.org/keywords/engineering-management","display_name":"Engineering management","score":0.3757011294364929},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.3395170569419861},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.1678462028503418}],"concepts":[{"id":"https://openalex.org/C2776831358","wikidata":"https://www.wikidata.org/wiki/Q1150166","display_name":"Facilitator","level":2,"score":0.9326505661010742},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6949220895767212},{"id":"https://openalex.org/C206588197","wikidata":"https://www.wikidata.org/wiki/Q846574","display_name":"Reuse","level":2,"score":0.6801155805587769},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.6699466705322266},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5436091423034668},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.4147689938545227},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.38936445116996765},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.3757011294364929},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.3395170569419861},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.1678462028503418},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C548081761","wikidata":"https://www.wikidata.org/wiki/Q180388","display_name":"Waste management","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.2753/mis0742-1222290406","is_oa":false,"landing_page_url":"https://doi.org/10.2753/mis0742-1222290406","pdf_url":null,"source":{"id":"https://openalex.org/S9954729","display_name":"Journal of Management Information Systems","issn_l":"0742-1222","issn":["0742-1222","1557-928X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547"],"host_organization_lineage_names":["Taylor & Francis"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Management Information Systems","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.4300000071525574,"id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":58,"referenced_works":["https://openalex.org/W112035675","https://openalex.org/W136066128","https://openalex.org/W197441874","https://openalex.org/W1495785342","https://openalex.org/W1521696108","https://openalex.org/W1540169431","https://openalex.org/W1550251901","https://openalex.org/W1552845745","https://openalex.org/W1605799734","https://openalex.org/W1837033543","https://openalex.org/W1939414048","https://openalex.org/W1969569185","https://openalex.org/W1976893898","https://openalex.org/W1982995374","https://openalex.org/W1983240385","https://openalex.org/W1987908067","https://openalex.org/W1989500210","https://openalex.org/W1992026665","https://openalex.org/W1998299333","https://openalex.org/W2000975831","https://openalex.org/W2007361441","https://openalex.org/W2011834887","https://openalex.org/W2018275043","https://openalex.org/W2027201280","https://openalex.org/W2037367439","https://openalex.org/W2043744722","https://openalex.org/W2046394056","https://openalex.org/W2067852440","https://openalex.org/W2078469545","https://openalex.org/W2088568710","https://openalex.org/W2089588740","https://openalex.org/W2090978895","https://openalex.org/W2092594752","https://openalex.org/W2101165468","https://openalex.org/W2102617583","https://openalex.org/W2106815602","https://openalex.org/W2110506823","https://openalex.org/W2112389050","https://openalex.org/W2116285089","https://openalex.org/W2118476771","https://openalex.org/W2121640283","https://openalex.org/W2126757977","https://openalex.org/W2127125129","https://openalex.org/W2129546292","https://openalex.org/W2133152290","https://openalex.org/W2135879908","https://openalex.org/W2137111145","https://openalex.org/W2142579283","https://openalex.org/W2148351920","https://openalex.org/W2148953225","https://openalex.org/W2154175030","https://openalex.org/W2169396695","https://openalex.org/W2170898662","https://openalex.org/W2201616466","https://openalex.org/W2300849011","https://openalex.org/W2431703974","https://openalex.org/W2527289360","https://openalex.org/W4315479360"],"related_works":["https://openalex.org/W2748952813","https://openalex.org/W2036724481","https://openalex.org/W2982596590","https://openalex.org/W2251957170","https://openalex.org/W2243039620","https://openalex.org/W784119765","https://openalex.org/W2767348847","https://openalex.org/W4244650090","https://openalex.org/W2064403905","https://openalex.org/W36996740"],"abstract_inverted_index":{"The":[0],"potential":[1],"benefits":[2],"of":[3],"collaboration":[4,14,22,27,56,64,95],"technologies":[5],"are":[6],"typically":[7],"realized":[8],"only":[9],"in":[10,29,112],"groups":[11],"led":[12],"by":[13],"experts.":[15],"This":[16],"raises":[17],"the":[18,83,113],"facilitator-in-the-box":[19],"challenge:":[20],"Can":[21],"expertise":[23,111],"be":[24],"packaged":[25],"with":[26,36,48,70],"technology":[28],"a":[30,55,62,71,119],"form":[31],"that":[32,46,60,82,115],"nonexperts":[33,116],"can":[34],"reuse":[35],"no":[37],"training":[38],"on":[39],"either":[40],"tools":[41,114],"or":[42],"techniques?":[43],"We":[44,53,80],"address":[45],"challenge":[47],"process":[49,72,123],"support":[50,57,73],"applications":[51],"(PSAs).":[52],"describe":[54],"system":[58,74],"(CSS)":[59],"combines":[61],"computer-assisted":[63],"engineering":[65],"platform":[66,76],"for":[67,77,94],"creating":[68],"PSAs":[69],"runtime":[75],"executing":[78],"PSAs.":[79],"show":[81],"CSS":[84],"meets":[85],"its":[86],"design":[87,102],"goals:":[88],"(1)":[89],"to":[90,98,101,108],"reduce":[91],"development":[92],"cycles":[93],"systems,":[96],"(2)":[97],"allow":[99],"nonprogrammers":[100],"and":[103,106],"develop":[104],"PSAs,":[105],"(3)":[107],"package":[109],"enough":[110],"could":[117],"execute":[118],"well-designed":[120],"collaborative":[121],"work":[122],"without":[124],"training.":[125]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":6},{"year":2022,"cited_by_count":7},{"year":2021,"cited_by_count":5},{"year":2020,"cited_by_count":10},{"year":2019,"cited_by_count":14},{"year":2018,"cited_by_count":6},{"year":2017,"cited_by_count":11},{"year":2016,"cited_by_count":8},{"year":2015,"cited_by_count":10},{"year":2014,"cited_by_count":8},{"year":2013,"cited_by_count":4}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}