{"id":"https://openalex.org/W4412160935","doi":"https://doi.org/10.25300/misq/2025/18555","title":"Judgmental Bot: Conversational Agents in Online Mental Health Screening","display_name":"Judgmental Bot: Conversational Agents in Online Mental Health Screening","publication_year":2025,"publication_date":"2025-07-10","ids":{"openalex":"https://openalex.org/W4412160935","doi":"https://doi.org/10.25300/misq/2025/18555"},"language":"en","primary_location":{"id":"doi:10.25300/misq/2025/18555","is_oa":false,"landing_page_url":"https://doi.org/10.25300/misq/2025/18555","pdf_url":null,"source":{"id":"https://openalex.org/S57293258","display_name":"MIS Quarterly","issn_l":"0276-7783","issn":["0276-7783","2162-9730"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4327875293","host_organization_name":"MIS Quarterly","host_organization_lineage":["https://openalex.org/P4327875293"],"host_organization_lineage_names":["MIS Quarterly"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"MIS Quarterly","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5046037707","display_name":"Mohammad Rahimi","orcid":"https://orcid.org/0000-0003-1194-2899"},"institutions":[{"id":"https://openalex.org/I162577319","display_name":"The University of Texas at Dallas","ror":"https://ror.org/049emcs32","country_code":"US","type":"education","lineage":["https://openalex.org/I162577319"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Ryan Raimi","raw_affiliation_strings":["Information Systems Area, Naveen Jindal School of Management The University of Texas at Dallas, Richardson, TX, U.S.A"],"affiliations":[{"raw_affiliation_string":"Information Systems Area, Naveen Jindal School of Management The University of Texas at Dallas, Richardson, TX, U.S.A","institution_ids":["https://openalex.org/I162577319"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5003300359","display_name":"Antino Kim","orcid":"https://orcid.org/0000-0002-2886-0892"},"institutions":[{"id":"https://openalex.org/I4210119109","display_name":"Indiana University Bloomington","ror":"https://ror.org/02k40bc56","country_code":"US","type":"education","lineage":["https://openalex.org/I4210119109","https://openalex.org/I592451"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Antino Kim","raw_affiliation_strings":["Operations & Decision Technologies Department, Kelley School of Business Indiana University, Bloomington, IN, U.S.A"],"affiliations":[{"raw_affiliation_string":"Operations & Decision Technologies Department, Kelley School of Business Indiana University, Bloomington, IN, U.S.A","institution_ids":["https://openalex.org/I4210119109"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5083880018","display_name":"Sezgin Ayabakan","orcid":"https://orcid.org/0000-0001-5803-6178"},"institutions":[{"id":"https://openalex.org/I84392919","display_name":"Temple University","ror":"https://ror.org/00kx1jb78","country_code":"US","type":"education","lineage":["https://openalex.org/I84392919"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Sezgin Ayabakan","raw_affiliation_strings":["Management Information Systems Department, Fox School of Business Temple University, Philadelphia, PA, U.S.A"],"affiliations":[{"raw_affiliation_string":"Management Information Systems Department, Fox School of Business Temple University, Philadelphia, PA, U.S.A","institution_ids":["https://openalex.org/I84392919"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5073216478","display_name":"Alan R. Dennis","orcid":"https://orcid.org/0000-0002-6439-6134"},"institutions":[{"id":"https://openalex.org/I4210119109","display_name":"Indiana University Bloomington","ror":"https://ror.org/02k40bc56","country_code":"US","type":"education","lineage":["https://openalex.org/I4210119109","https://openalex.org/I592451"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Alan R. Dennis","raw_affiliation_strings":["Operations & Decision Technologies Department, Kelley School of Business Indiana University, Bloomington, IN, U.S.A"],"affiliations":[{"raw_affiliation_string":"Operations & Decision Technologies Department, Kelley School of Business Indiana University, Bloomington, IN, U.S.A","institution_ids":["https://openalex.org/I4210119109"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5046037707"],"corresponding_institution_ids":["https://openalex.org/I162577319"],"apc_list":null,"apc_paid":null,"fwci":5.1419,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.95134478,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":91,"max":99},"biblio":{"volume":"49","issue":"4","first_page":"1319","last_page":"1356"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12488","display_name":"Mental Health via Writing","score":0.9754999876022339,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12488","display_name":"Mental Health via Writing","score":0.9754999876022339,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11519","display_name":"Digital Mental Health Interventions","score":0.9671000242233276,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.5580958127975464},{"id":"https://openalex.org/keywords/mental-health","display_name":"Mental health","score":0.5127333402633667},{"id":"https://openalex.org/keywords/applied-psychology","display_name":"Applied psychology","score":0.38608261942863464},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3775218725204468},{"id":"https://openalex.org/keywords/psychotherapist","display_name":"Psychotherapist","score":0.22779580950737}],"concepts":[{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5580958127975464},{"id":"https://openalex.org/C134362201","wikidata":"https://www.wikidata.org/wiki/Q317309","display_name":"Mental health","level":2,"score":0.5127333402633667},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.38608261942863464},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3775218725204468},{"id":"https://openalex.org/C542102704","wikidata":"https://www.wikidata.org/wiki/Q183257","display_name":"Psychotherapist","level":1,"score":0.22779580950737}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.25300/misq/2025/18555","is_oa":false,"landing_page_url":"https://doi.org/10.25300/misq/2025/18555","pdf_url":null,"source":{"id":"https://openalex.org/S57293258","display_name":"MIS Quarterly","issn_l":"0276-7783","issn":["0276-7783","2162-9730"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4327875293","host_organization_name":"MIS Quarterly","host_organization_lineage":["https://openalex.org/P4327875293"],"host_organization_lineage_names":["MIS Quarterly"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"MIS Quarterly","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":121,"referenced_works":["https://openalex.org/W290888859","https://openalex.org/W1493002702","https://openalex.org/W1494581773","https://openalex.org/W1597344080","https://openalex.org/W1669209528","https://openalex.org/W1897149844","https://openalex.org/W1966146666","https://openalex.org/W1969767149","https://openalex.org/W1973814812","https://openalex.org/W1986430828","https://openalex.org/W1991015565","https://openalex.org/W1991789695","https://openalex.org/W1995008066","https://openalex.org/W2003960894","https://openalex.org/W2005501262","https://openalex.org/W2007909468","https://openalex.org/W2014864411","https://openalex.org/W2016840095","https://openalex.org/W2016981282","https://openalex.org/W2019179340","https://openalex.org/W2021896259","https://openalex.org/W2023726302","https://openalex.org/W2024783832","https://openalex.org/W2027101949","https://openalex.org/W2028918293","https://openalex.org/W2037881738","https://openalex.org/W2037882939","https://openalex.org/W2053154970","https://openalex.org/W2057388204","https://openalex.org/W2059965094","https://openalex.org/W2064606111","https://openalex.org/W2065618844","https://openalex.org/W2072195423","https://openalex.org/W2076729007","https://openalex.org/W2079706664","https://openalex.org/W2087484885","https://openalex.org/W2099276202","https://openalex.org/W2099386544","https://openalex.org/W2107634268","https://openalex.org/W2107750653","https://openalex.org/W2118826874","https://openalex.org/W2123791568","https://openalex.org/W2129086641","https://openalex.org/W2132250213","https://openalex.org/W2132322340","https://openalex.org/W2132359768","https://openalex.org/W2133792010","https://openalex.org/W2140964565","https://openalex.org/W2142241043","https://openalex.org/W2158898246","https://openalex.org/W2162061662","https://openalex.org/W2165406796","https://openalex.org/W2166886466","https://openalex.org/W2236797100","https://openalex.org/W2515559305","https://openalex.org/W2556882751","https://openalex.org/W2561217404","https://openalex.org/W2768445411","https://openalex.org/W2769947366","https://openalex.org/W2775423040","https://openalex.org/W2782369434","https://openalex.org/W2783660658","https://openalex.org/W2792805384","https://openalex.org/W2803956702","https://openalex.org/W2887494908","https://openalex.org/W2889020807","https://openalex.org/W2891334467","https://openalex.org/W2897799392","https://openalex.org/W2898390306","https://openalex.org/W2902365657","https://openalex.org/W2922711788","https://openalex.org/W2932047266","https://openalex.org/W2947292565","https://openalex.org/W2950229699","https://openalex.org/W2969468266","https://openalex.org/W2975165604","https://openalex.org/W2975920545","https://openalex.org/W2977128309","https://openalex.org/W2980364910","https://openalex.org/W3000840260","https://openalex.org/W3004444559","https://openalex.org/W3007658839","https://openalex.org/W3013874881","https://openalex.org/W3040564084","https://openalex.org/W3043466192","https://openalex.org/W3047124879","https://openalex.org/W3101433089","https://openalex.org/W3110570584","https://openalex.org/W3119636585","https://openalex.org/W3125770638","https://openalex.org/W3129149097","https://openalex.org/W3134946653","https://openalex.org/W3135019000","https://openalex.org/W3165746404","https://openalex.org/W3170603601","https://openalex.org/W3184332571","https://openalex.org/W3197578004","https://openalex.org/W3197603620","https://openalex.org/W3202181200","https://openalex.org/W3217141821","https://openalex.org/W4200142261","https://openalex.org/W4200602041","https://openalex.org/W4210623022","https://openalex.org/W4213367093","https://openalex.org/W4235678817","https://openalex.org/W4242846573","https://openalex.org/W4281768306","https://openalex.org/W4283722107","https://openalex.org/W4289597199","https://openalex.org/W4292230838","https://openalex.org/W4294214983","https://openalex.org/W4296520346","https://openalex.org/W4299627282","https://openalex.org/W4313429894","https://openalex.org/W4321748146","https://openalex.org/W4362692008","https://openalex.org/W4383301707","https://openalex.org/W4385191921","https://openalex.org/W4389777709","https://openalex.org/W4413427444","https://openalex.org/W4413428395"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W4391913857","https://openalex.org/W2358668433","https://openalex.org/W4396701345","https://openalex.org/W2376932109","https://openalex.org/W2001405890","https://openalex.org/W4396696052"],"abstract_inverted_index":{"Only":[0],"a":[1,34,48,61,68,101,133],"fraction":[2],"of":[3,15,17,122,135,154,170,176,189],"people":[4],"with":[5],"mental":[6,27,40,70,163,192],"health":[7,28,41,71,193],"issues":[8,126],"seek":[9],"medical":[10],"care,":[11],"in":[12],"part":[13],"because":[14,117],"fear":[16,153],"judgment,":[18],"so":[19],"deploying":[20],"text-based":[21,62],"conversational":[22],"agents":[23],"(i.e.,":[24],"chatbots)":[25],"for":[26,159,191],"screening":[29],"is":[30],"often":[31],"viewed":[32],"as":[33,64,100,114],"way":[35],"to":[36,39,53,86,103],"lower":[37],"barriers":[38],"care.":[42],"We":[43],"conducted":[44],"four":[45],"experiments":[46],"and":[47,92,129,131,138,181],"qualitative":[49],"study":[50,166],"and,":[51],"contrary":[52],"common":[54],"assumptions,":[55],"consistently":[56],"found":[57],"that":[58,145,168,182],"participants":[59],"perceived":[60,113],"chatbot":[63,111],"more":[65,115],"judgmental":[66,116],"than":[67],"human":[69],"care":[72],"professional,":[73],"even":[74],"though":[75],"the":[76,84,88,94,108,125,149,174],"interactions":[77],"were":[78],"identical.":[79],"This":[80],"greater":[81],"judgmentalness":[82,99,171],"reduced":[83],"willingness":[85],"use":[87],"service,":[89],"disclose":[90],"information,":[91],"follow":[93],"agent\u2019s":[95],"recommendations.":[96],"Participants":[97],"described":[98],"rush":[102],"judgment":[104],"without":[105],"fully":[106],"grasping":[107],"issues.":[109],"The":[110],"was":[112,119],"it":[118],"less":[120],"capable":[121],"deeply":[123],"understanding":[124],"(e.g.,":[127],"emotionally":[128],"socially)":[130],"conveying":[132],"sense":[134],"being":[136,155],"heard":[137],"validated.":[139],"It":[140],"has":[141,178],"long":[142],"been":[143,179],"assumed":[144,180],"chatbots":[146,190],"can":[147],"address":[148],"real":[150],"or":[151],"imagined":[152],"judged":[156],"by":[157],"others":[158],"stigmatized":[160],"conditions":[161],"like":[162],"health.":[164],"Our":[165],"shows":[167],"perceptions":[169,184],"are":[172],"actually":[173],"opposite":[175],"what":[177],"these":[183],"significantly":[185],"influence":[186],"patients\u2019":[187],"acceptance":[188],"screening.":[194]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1}],"updated_date":"2025-12-03T00:04:00.142953","created_date":"2025-07-10T00:00:00"}
