{"id":"https://openalex.org/W4402433454","doi":"https://doi.org/10.25300/misq/2024/17469","title":"The Interplay Between Healthcare Information Technologies and Denied Claims","display_name":"The Interplay Between Healthcare Information Technologies and Denied Claims","publication_year":2024,"publication_date":"2024-09-11","ids":{"openalex":"https://openalex.org/W4402433454","doi":"https://doi.org/10.25300/misq/2024/17469"},"language":"en","primary_location":{"id":"doi:10.25300/misq/2024/17469","is_oa":false,"landing_page_url":"https://doi.org/10.25300/misq/2024/17469","pdf_url":null,"source":{"id":"https://openalex.org/S57293258","display_name":"MIS Quarterly","issn_l":"0276-7783","issn":["0276-7783","2162-9730"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4327875293","host_organization_name":"MIS Quarterly","host_organization_lineage":["https://openalex.org/P4327875293"],"host_organization_lineage_names":["MIS Quarterly"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"MIS Quarterly","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5083880018","display_name":"Sezgin Ayabakan","orcid":"https://orcid.org/0000-0001-5803-6178"},"institutions":[{"id":"https://openalex.org/I84392919","display_name":"Temple University","ror":"https://ror.org/00kx1jb78","country_code":"US","type":"education","lineage":["https://openalex.org/I84392919"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Sezgin Ayabakan","raw_affiliation_strings":["Management Information Systems Department, Fox School of Business, Temple University Philadelphia, PA, U.S.A"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Management Information Systems Department, Fox School of Business, Temple University Philadelphia, PA, U.S.A","institution_ids":["https://openalex.org/I84392919"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5035213778","display_name":"Hilal Atasoy","orcid":"https://orcid.org/0000-0003-2710-3619"},"institutions":[{"id":"https://openalex.org/I102322142","display_name":"Rutgers, The State University of New Jersey","ror":"https://ror.org/05vt9qd57","country_code":"US","type":"education","lineage":["https://openalex.org/I102322142"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Hilal Atasoy","raw_affiliation_strings":["Accounting and Information Systems Department, Rutgers Business School, Rutgers University New Brunswick, NJ, U.S.A"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Accounting and Information Systems Department, Rutgers Business School, Rutgers University New Brunswick, NJ, U.S.A","institution_ids":["https://openalex.org/I102322142"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5078263133","display_name":"Min\u2010Seok Pang","orcid":"https://orcid.org/0000-0001-9010-6260"},"institutions":[{"id":"https://openalex.org/I135310074","display_name":"University of Wisconsin\u2013Madison","ror":"https://ror.org/01y2jtd41","country_code":"US","type":"education","lineage":["https://openalex.org/I135310074"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Min-Seok Pang","raw_affiliation_strings":["Department of Operations and Information Management, Wisconsin School of Business, University of Wisconsin-Madison Madison, WI, U.S.A"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Operations and Information Management, Wisconsin School of Business, University of Wisconsin-Madison Madison, WI, U.S.A","institution_ids":["https://openalex.org/I135310074"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.2552426,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"49","issue":"3","first_page":"1169","last_page":"1184"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13191","display_name":"Dispute Resolution and Class Actions","score":0.9337000250816345,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13191","display_name":"Dispute Resolution and Class Actions","score":0.9337000250816345,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.5844988822937012},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.438823938369751},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.4009816348552704},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.3451843857765198},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.32047581672668457},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.30376186966896057},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.2813807427883148},{"id":"https://openalex.org/keywords/law","display_name":"Law","score":0.1435466706752777}],"concepts":[{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.5844988822937012},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.438823938369751},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.4009816348552704},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.3451843857765198},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.32047581672668457},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.30376186966896057},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2813807427883148},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.1435466706752777}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.25300/misq/2024/17469","is_oa":false,"landing_page_url":"https://doi.org/10.25300/misq/2024/17469","pdf_url":null,"source":{"id":"https://openalex.org/S57293258","display_name":"MIS Quarterly","issn_l":"0276-7783","issn":["0276-7783","2162-9730"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4327875293","host_organization_name":"MIS Quarterly","host_organization_lineage":["https://openalex.org/P4327875293"],"host_organization_lineage_names":["MIS Quarterly"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"MIS Quarterly","raw_type":"journal-article"},{"id":"pmh:oai:aisel.aisnet.org:misq-4004","is_oa":false,"landing_page_url":"https://aisel.aisnet.org/misq/vol49/iss3/16","pdf_url":null,"source":{"id":"https://openalex.org/S30879505","display_name":"Journal of the Association for Information Systems","issn_l":"1536-9323","issn":["1536-9323"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310321080","host_organization_name":"Association for Information Systems","host_organization_lineage":["https://openalex.org/P4310321080"],"host_organization_lineage_names":["Association for Information Systems"],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Management Information Systems Quarterly","raw_type":"text"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":52,"referenced_works":["https://openalex.org/W1587010827","https://openalex.org/W1850864270","https://openalex.org/W1974563443","https://openalex.org/W1977205699","https://openalex.org/W1985178048","https://openalex.org/W1994650205","https://openalex.org/W2029941278","https://openalex.org/W2034211248","https://openalex.org/W2034898504","https://openalex.org/W2044614133","https://openalex.org/W2045449564","https://openalex.org/W2088535830","https://openalex.org/W2108957618","https://openalex.org/W2116070274","https://openalex.org/W2120969911","https://openalex.org/W2123731236","https://openalex.org/W2139122730","https://openalex.org/W2146494928","https://openalex.org/W2152379391","https://openalex.org/W2156800520","https://openalex.org/W2156944124","https://openalex.org/W2169855821","https://openalex.org/W2172078013","https://openalex.org/W2237198746","https://openalex.org/W2317107098","https://openalex.org/W2512290122","https://openalex.org/W2559059232","https://openalex.org/W2579879063","https://openalex.org/W2597503617","https://openalex.org/W2621340340","https://openalex.org/W2767389049","https://openalex.org/W2767470375","https://openalex.org/W2767553997","https://openalex.org/W2768571739","https://openalex.org/W2810283546","https://openalex.org/W2884325299","https://openalex.org/W2900819885","https://openalex.org/W2903971515","https://openalex.org/W2909372389","https://openalex.org/W3121718235","https://openalex.org/W3122812581","https://openalex.org/W3123914938","https://openalex.org/W3124716145","https://openalex.org/W3126057479","https://openalex.org/W3137424939","https://openalex.org/W3167401712","https://openalex.org/W4213110409","https://openalex.org/W4231947947","https://openalex.org/W4281397633","https://openalex.org/W4282942454","https://openalex.org/W4283736894","https://openalex.org/W4310365799"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2748952813","https://openalex.org/W2231847643","https://openalex.org/W2513267613","https://openalex.org/W2735714078","https://openalex.org/W4206453769","https://openalex.org/W2765153054","https://openalex.org/W2409853057","https://openalex.org/W2891753780","https://openalex.org/W2596173151"],"abstract_inverted_index":{"This":[0,203],"study":[1,204],"investigates":[2],"the":[3,23,27,63,74,81,118,127,129,135,172,179,200,210,225],"role":[4],"of":[5,29,41,50,76,85,114,120,169,228],"health":[6,31,65,174],"information":[7,86,211,231],"technology":[8],"(HIT)":[9],"in":[10,22,62,152,171,187,194,230],"reducing":[11],"claim":[12,35,77,92,115,139,188],"denials,":[13,36],"which":[14],"are":[15,53,97,149],"a":[16,47,57,103,111,138,156,162,167,185],"significant":[17,206],"burden":[18],"for":[19,220],"healthcare":[20,221],"providers":[21,222],"U.S.":[24],"We":[25,67],"theorize":[26],"impacts":[28],"electronic":[30],"records":[32,116],"(EHRs)":[33],"on":[34,214],"starting":[37],"with":[38],"an":[39],"examination":[40],"EHR":[42,71,95,130,159,197],"adoption":[43,72,131],"and":[44,59,83,165,216,233],"followed":[45],"by":[46,79,132,223],"deeper":[48],"assessment":[49],"how":[51],"EHRs":[52,148,177,229],"sourced":[54,98],"both":[55],"within":[56,102],"hospital":[58,104,157],"across":[60,108],"hospitals":[61,170,195],"same":[64,173,180,201],"system.":[66],"propose":[68],"that":[69,126,147],"while":[70],"reduces":[73],"likelihood":[75],"denials":[78,93,154,189],"improving":[80],"accuracy":[82],"completeness":[84],"processing,":[87],"it":[88],"can":[89],"also":[90],"increase":[91],"if":[94],"applications":[96,160,198],"from":[99,117,122,161,178,199],"multiple":[100],"vendors":[101,107],"or":[105],"different":[106],"hospitals.":[109],"Using":[110],"large-scale":[112],"dataset":[113],"state":[119],"Maryland":[121],"2012-2016,":[123],"we":[124,183],"found":[125],"greater":[128],"care":[133],"providers,":[134],"less":[136],"likely":[137],"is":[140],"denied.":[141],"In":[142],"addition,":[143],"our":[144],"findings":[145],"suggest":[146],"more":[150],"effective":[151],"preventing":[153],"when":[155,166,190],"sources":[158,176],"single":[163],"vendor":[164],"group":[168],"system":[175],"vendor.":[181,202],"Additionally,":[182],"observed":[184],"decrease":[186],"physicians":[191],"previously":[192],"worked":[193],"utilizing":[196],"provides":[205],"theoretical":[207],"insights":[208],"into":[209],"systems":[212],"literature":[213],"HIT":[215],"offers":[217],"practical":[218],"implications":[219],"uncovering":[224],"multifaceted":[226],"roles":[227],"processing":[232],"compliance.":[234]},"counts_by_year":[],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}