{"id":"https://openalex.org/W3182101616","doi":"https://doi.org/10.25300/misq/2021/15333","title":"Algorithmic Management of Work on Online Labor Platforms: When Matching Meets Control","display_name":"Algorithmic Management of Work on Online Labor Platforms: When Matching Meets Control","publication_year":2021,"publication_date":"2021-12-01","ids":{"openalex":"https://openalex.org/W3182101616","doi":"https://doi.org/10.25300/misq/2021/15333","mag":"3182101616"},"language":"en","primary_location":{"id":"doi:10.25300/misq/2021/15333","is_oa":false,"landing_page_url":"https://doi.org/10.25300/misq/2021/15333","pdf_url":null,"source":{"id":"https://openalex.org/S57293258","display_name":"MIS Quarterly","issn_l":"0276-7783","issn":["0276-7783","2162-9730"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4327875293","host_organization_name":"MIS Quarterly","host_organization_lineage":["https://openalex.org/P4327875293"],"host_organization_lineage_names":["MIS Quarterly"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"MIS Quarterly","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5055504412","display_name":"Mareike M\u00f6hlmann","orcid":"https://orcid.org/0000-0003-3338-5050"},"institutions":[{"id":"https://openalex.org/I139924743","display_name":"Bentley University","ror":"https://ror.org/01px48m89","country_code":"US","type":"education","lineage":["https://openalex.org/I139924743"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Mareike M\u00f6hlmann","raw_affiliation_strings":["Bentley University, Waltham, MA, U.S.A"],"affiliations":[{"raw_affiliation_string":"Bentley University, Waltham, MA, U.S.A","institution_ids":["https://openalex.org/I139924743"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5031505649","display_name":"Lior Zalmanson","orcid":"https://orcid.org/0000-0002-9067-1224"},"institutions":[{"id":"https://openalex.org/I16391192","display_name":"Tel Aviv University","ror":"https://ror.org/04mhzgx49","country_code":"IL","type":"education","lineage":["https://openalex.org/I16391192"]}],"countries":["IL"],"is_corresponding":false,"raw_author_name":"Lior Zalmanson","raw_affiliation_strings":["Coller School of Management, Tel Aviv University, Tel Aviv, Israel"],"affiliations":[{"raw_affiliation_string":"Coller School of Management, Tel Aviv University, Tel Aviv, Israel","institution_ids":["https://openalex.org/I16391192"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5049831156","display_name":"Ola Henfridsson","orcid":"https://orcid.org/0000-0003-1605-5180"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Ola Henfridsson","raw_affiliation_strings":["Miami Herbert Business School, University of Miami, Coral Gables, FL, U.S.A"],"affiliations":[{"raw_affiliation_string":"Miami Herbert Business School, University of Miami, Coral Gables, FL, U.S.A","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5028424767","display_name":"Robert Wayne Gregory","orcid":"https://orcid.org/0000-0002-4843-5500"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Robert Wayne Gregory","raw_affiliation_strings":["Miami Herbert Business School, University of Miami, Coral Gables, FL, U.S.A"],"affiliations":[{"raw_affiliation_string":"Miami Herbert Business School, University of Miami, Coral Gables, FL, U.S.A","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5055504412"],"corresponding_institution_ids":["https://openalex.org/I139924743"],"apc_list":null,"apc_paid":null,"fwci":79.6682,"has_fulltext":false,"cited_by_count":369,"citation_normalized_percentile":{"value":0.99960967,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":100},"biblio":{"volume":"45","issue":"4","first_page":"1999","last_page":"2022"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12501","display_name":"Digital Economy and Work Transformation","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12501","display_name":"Digital Economy and Work Transformation","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12392","display_name":"Sharing Economy and Platforms","score":0.9162999987602234,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7532767057418823},{"id":"https://openalex.org/keywords/matching","display_name":"Matching (statistics)","score":0.6995725631713867},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.6076829433441162},{"id":"https://openalex.org/keywords/control","display_name":"Control (management)","score":0.565498411655426},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.5264708995819092},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.40169790387153625},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3703603744506836},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.346716046333313}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7532767057418823},{"id":"https://openalex.org/C165064840","wikidata":"https://www.wikidata.org/wiki/Q1321061","display_name":"Matching (statistics)","level":2,"score":0.6995725631713867},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6076829433441162},{"id":"https://openalex.org/C2775924081","wikidata":"https://www.wikidata.org/wiki/Q55608371","display_name":"Control (management)","level":2,"score":0.565498411655426},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.5264708995819092},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.40169790387153625},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3703603744506836},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.346716046333313},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.25300/misq/2021/15333","is_oa":false,"landing_page_url":"https://doi.org/10.25300/misq/2021/15333","pdf_url":null,"source":{"id":"https://openalex.org/S57293258","display_name":"MIS Quarterly","issn_l":"0276-7783","issn":["0276-7783","2162-9730"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4327875293","host_organization_name":"MIS Quarterly","host_organization_lineage":["https://openalex.org/P4327875293"],"host_organization_lineage_names":["MIS Quarterly"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"MIS Quarterly","raw_type":"journal-article"},{"id":"pmh:oai:wrap.warwick.ac.uk:154060","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":{"id":"https://openalex.org/S4306400665","display_name":"Warwick Research Archive Portal (University of Warwick)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I39555362","host_organization_name":"University of Warwick","host_organization_lineage":["https://openalex.org/I39555362"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":"","raw_type":"Journal Article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.699999988079071,"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":57,"referenced_works":["https://openalex.org/W1821977771","https://openalex.org/W1971509053","https://openalex.org/W1994647306","https://openalex.org/W2002554683","https://openalex.org/W2031220560","https://openalex.org/W2042623444","https://openalex.org/W2052419127","https://openalex.org/W2063447616","https://openalex.org/W2085225290","https://openalex.org/W2095422038","https://openalex.org/W2100308678","https://openalex.org/W2101419153","https://openalex.org/W2118206779","https://openalex.org/W2118717649","https://openalex.org/W2132254598","https://openalex.org/W2138003240","https://openalex.org/W2152359509","https://openalex.org/W2338540161","https://openalex.org/W2345533619","https://openalex.org/W2406318719","https://openalex.org/W2412666979","https://openalex.org/W2488130077","https://openalex.org/W2517842678","https://openalex.org/W2551636344","https://openalex.org/W2553582928","https://openalex.org/W2605821496","https://openalex.org/W2606751716","https://openalex.org/W2610102381","https://openalex.org/W2762792010","https://openalex.org/W2785603301","https://openalex.org/W2792453939","https://openalex.org/W2804990926","https://openalex.org/W2887734062","https://openalex.org/W2904611032","https://openalex.org/W2949707148","https://openalex.org/W2966726384","https://openalex.org/W2990520658","https://openalex.org/W3021909905","https://openalex.org/W3094470929","https://openalex.org/W3121697875","https://openalex.org/W3121793527","https://openalex.org/W3122548859","https://openalex.org/W3123274456","https://openalex.org/W3125558073","https://openalex.org/W3135842091","https://openalex.org/W4231108332","https://openalex.org/W4240183606","https://openalex.org/W4244928473","https://openalex.org/W6606424141","https://openalex.org/W6607976390","https://openalex.org/W6641696026","https://openalex.org/W6682614045","https://openalex.org/W6697481748","https://openalex.org/W6748348838","https://openalex.org/W6789500254","https://openalex.org/W7043615826","https://openalex.org/W7053643155"],"related_works":["https://openalex.org/W1972035260","https://openalex.org/W2794488505","https://openalex.org/W4301594054","https://openalex.org/W3125889879","https://openalex.org/W3124422538","https://openalex.org/W2295467472","https://openalex.org/W3046451053","https://openalex.org/W2097909533","https://openalex.org/W138768472","https://openalex.org/W3125188128"],"abstract_inverted_index":{"Online":[0],"labor":[1],"platforms":[2],"(OLPs)":[3],"can":[4,30],"use":[5],"algorithms":[6,33],"along":[7],"two":[8],"dimensions:":[9],"matching":[10,24,102],"and":[11,25,36,53,80,103,115,124],"control.":[12],"While":[13],"previous":[14],"research":[15,132],"has":[16],"paid":[17],"considerable":[18],"attention":[19],"to":[20,34,111,134],"how":[21,61],"OLPs":[22,29],"optimize":[23],"accommodate":[26],"market":[27],"needs,":[28],"also":[31],"employ":[32],"monitor":[35],"tightly":[37],"control":[38],"platform":[39,49,106,129],"work.":[40],"In":[41,96],"this":[42],"paper,":[43],"we":[44,82],"examine":[45],"the":[46,54,89,97,135],"nature":[47],"of":[48,56,70,92,99],"work":[50,63,93,112],"on":[51,94,138],"OLPs,":[52],"role":[55],"algorithmic":[57,90,101,104],"management":[58,91],"in":[59],"organizing":[60],"such":[62],"is":[64],"conducted.":[65],"Using":[66],"a":[67,84],"qualitative":[68],"study":[69],"Uber":[71,78],"drivers\u2019":[72],"perceptions,":[73],"supplemented":[74],"by":[75,128],"interviews":[76],"with":[77],"executives":[79],"engineers,":[81],"present":[83],"grounded":[85],"theory":[86],"that":[87,119],"captures":[88],"OLPs.":[95,139],"context":[98],"both":[100],"control,":[105],"workers":[107],"experience":[108],"tensions":[109,121],"relating":[110],"execution,":[113],"compensation,":[114],"belonging.":[116],"We":[117],"show":[118],"these":[120],"trigger":[122],"market-like":[123],"organization-like":[125],"response":[126],"behaviors":[127],"workers.":[130],"Our":[131],"contributes":[133],"emerging":[136],"literature":[137]},"counts_by_year":[{"year":2026,"cited_by_count":36},{"year":2025,"cited_by_count":122},{"year":2024,"cited_by_count":91},{"year":2023,"cited_by_count":74},{"year":2022,"cited_by_count":29},{"year":2021,"cited_by_count":16},{"year":2019,"cited_by_count":1}],"updated_date":"2026-04-02T15:55:50.835912","created_date":"2025-10-10T00:00:00"}
