{"id":"https://openalex.org/W3010261083","doi":"https://doi.org/10.25300/misq/2020/14477","title":"Organized Complexity of Digital Business Strategy: A Configurational Perspective","display_name":"Organized Complexity of Digital Business Strategy: A Configurational Perspective","publication_year":2020,"publication_date":"2020-03-01","ids":{"openalex":"https://openalex.org/W3010261083","doi":"https://doi.org/10.25300/misq/2020/14477","mag":"3010261083"},"language":"en","primary_location":{"id":"doi:10.25300/misq/2020/14477","is_oa":false,"landing_page_url":"https://doi.org/10.25300/misq/2020/14477","pdf_url":null,"source":{"id":"https://openalex.org/S57293258","display_name":"MIS Quarterly","issn_l":"0276-7783","issn":["0276-7783","2162-9730"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4327875293","host_organization_name":"MIS Quarterly","host_organization_lineage":["https://openalex.org/P4327875293"],"host_organization_lineage_names":["MIS Quarterly"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"MIS Quarterly","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5101412143","display_name":"Youngki Park","orcid":"https://orcid.org/0000-0002-7006-1402"},"institutions":[{"id":"https://openalex.org/I193531525","display_name":"George Washington University","ror":"https://ror.org/00y4zzh67","country_code":"US","type":"education","lineage":["https://openalex.org/I193531525"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"YoungKi Park","raw_affiliation_strings":["Information Systems and Technology Management, School of Business, George Washington University, 2001 G Street NW, Washington, DC 20052 U.S.A"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Information Systems and Technology Management, School of Business, George Washington University, 2001 G Street NW, Washington, DC 20052 U.S.A","institution_ids":["https://openalex.org/I193531525"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5086635152","display_name":"Sunil Mithas","orcid":"https://orcid.org/0000-0002-2182-6202"},"institutions":[{"id":"https://openalex.org/I2613432","display_name":"University of South Florida","ror":"https://ror.org/032db5x82","country_code":"US","type":"education","lineage":["https://openalex.org/I2613432"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Sunil Mithas","raw_affiliation_strings":["Muma College of Business, University of South Florida, 4202 E. Fowler Avenue, BSN 3403, Tampa, FL 33620-5500 U.S.A"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Muma College of Business, University of South Florida, 4202 E. Fowler Avenue, BSN 3403, Tampa, FL 33620-5500 U.S.A","institution_ids":["https://openalex.org/I2613432"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":22.5997,"has_fulltext":false,"cited_by_count":272,"citation_normalized_percentile":{"value":0.99476939,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":100},"biblio":{"volume":"44","issue":"1","first_page":"85","last_page":"128"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13402","display_name":"Business Strategy and Innovation","score":0.9585000276565552,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13402","display_name":"Business Strategy and Innovation","score":0.9585000276565552,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13276","display_name":"University-Industry-Government Innovation Models","score":0.9513999819755554,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14143","display_name":"Economic and Technological Innovation","score":0.9386000037193298,"subfield":{"id":"https://openalex.org/subfields/2002","display_name":"Economics and Econometrics"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.7119490504264832},{"id":"https://openalex.org/keywords/competitive-advantage","display_name":"Competitive advantage","score":0.6315057277679443},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.6103500127792358},{"id":"https://openalex.org/keywords/industrial-organization","display_name":"Industrial organization","score":0.508335292339325},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.49121230840682983},{"id":"https://openalex.org/keywords/digital-transformation","display_name":"Digital transformation","score":0.4217681288719177},{"id":"https://openalex.org/keywords/dynamic-capabilities","display_name":"Dynamic capabilities","score":0.41458845138549805},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.35123389959335327},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3483309745788574},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.29608410596847534},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.10536926984786987},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.06784939765930176}],"concepts":[{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.7119490504264832},{"id":"https://openalex.org/C58546491","wikidata":"https://www.wikidata.org/wiki/Q1150207","display_name":"Competitive advantage","level":2,"score":0.6315057277679443},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6103500127792358},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.508335292339325},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.49121230840682983},{"id":"https://openalex.org/C126082660","wikidata":"https://www.wikidata.org/wiki/Q4252370","display_name":"Digital transformation","level":2,"score":0.4217681288719177},{"id":"https://openalex.org/C2780504989","wikidata":"https://www.wikidata.org/wiki/Q2742037","display_name":"Dynamic capabilities","level":2,"score":0.41458845138549805},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.35123389959335327},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3483309745788574},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.29608410596847534},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.10536926984786987},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.06784939765930176}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.25300/misq/2020/14477","is_oa":false,"landing_page_url":"https://doi.org/10.25300/misq/2020/14477","pdf_url":null,"source":{"id":"https://openalex.org/S57293258","display_name":"MIS Quarterly","issn_l":"0276-7783","issn":["0276-7783","2162-9730"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4327875293","host_organization_name":"MIS Quarterly","host_organization_lineage":["https://openalex.org/P4327875293"],"host_organization_lineage_names":["MIS Quarterly"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"MIS Quarterly","raw_type":"journal-article"},{"id":"pmh:oai:aisel.aisnet.org:misq-3546","is_oa":false,"landing_page_url":"https://aisel.aisnet.org/cgi/viewcontent.cgi?article=3546&context=misq","pdf_url":null,"source":{"id":"https://openalex.org/S30879505","display_name":"Journal of the Association for Information Systems","issn_l":"1536-9323","issn":["1536-9323"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310321080","host_organization_name":"Association for Information Systems","host_organization_lineage":["https://openalex.org/P4310321080"],"host_organization_lineage_names":["Association for Information Systems"],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Management Information Systems Quarterly","raw_type":"text"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":40,"referenced_works":["https://openalex.org/W1485916023","https://openalex.org/W1560403024","https://openalex.org/W1573877699","https://openalex.org/W1574363380","https://openalex.org/W1988590372","https://openalex.org/W2008536200","https://openalex.org/W2039958286","https://openalex.org/W2046580329","https://openalex.org/W2075763914","https://openalex.org/W2081887392","https://openalex.org/W2089186825","https://openalex.org/W2098386901","https://openalex.org/W2098543024","https://openalex.org/W2110386501","https://openalex.org/W2113706037","https://openalex.org/W2113811752","https://openalex.org/W2115232279","https://openalex.org/W2125338226","https://openalex.org/W2126129668","https://openalex.org/W2143640763","https://openalex.org/W2143642228","https://openalex.org/W2147059897","https://openalex.org/W2156368517","https://openalex.org/W2160804203","https://openalex.org/W2171905348","https://openalex.org/W2506533400","https://openalex.org/W2550742538","https://openalex.org/W2560464957","https://openalex.org/W2623913584","https://openalex.org/W2761986544","https://openalex.org/W3123284544","https://openalex.org/W3123513433","https://openalex.org/W3124536214","https://openalex.org/W3125529237","https://openalex.org/W4234401957","https://openalex.org/W4250031828","https://openalex.org/W4250928832","https://openalex.org/W6601524498","https://openalex.org/W6631362268","https://openalex.org/W6788687576"],"related_works":["https://openalex.org/W2891018755","https://openalex.org/W3215465353","https://openalex.org/W4376528572","https://openalex.org/W2252777709","https://openalex.org/W3126055846","https://openalex.org/W4387406491","https://openalex.org/W4206131402","https://openalex.org/W2382283683","https://openalex.org/W2061276345","https://openalex.org/W4388429369"],"abstract_inverted_index":{"How":[0],"should":[1],"firms":[2],"configure":[3],"organizational":[4,189,232,264],"capabilities":[5,56,77,81],"to":[6,46,78,82,165,252],"achieve":[7],"competitive":[8],"advantage":[9],"in":[10,26,57,65,93,110,117,136,151,162,172,245],"complex":[11,48,89,184],"digital":[12,27,53,95,246,256],"environments?":[13],"To":[14],"answer":[15],"this":[16,70],"question,":[17],"we":[18,72,176],"investigate":[19],"parsimonious":[20,180],"configurations":[21,79,150,181,193,214,260],"for":[22,108,139,215,239,250],"high":[23,140,202,206,216],"firm":[24],"performance":[25,204,208,217],"environments":[28],"characterized":[29],"by":[30,39],"organized":[31],"complexity.":[32],"We":[33],"adopt":[34],"a":[35,40,84,100,169,178],"configurational":[36],"perspective":[37],"accompanied":[38],"fuzzy-set":[41],"qualitative":[42],"comparative":[43],"analysis":[44],"(fsQCA)":[45],"explicate":[47],"nonlinear":[49,185],"relationships":[50],"among":[51,187],"key":[52,123],"and":[54,63,102,114,205,249,254,263],"non-digital":[55],"the":[58,67,88,94,118,149,211,235],"form":[59],"of":[60,80,87,91,105,148,213,221,228,261],"conjunction,":[61],"equifinality,":[62],"asymmetry":[64],"producing":[66],"outcome.":[68],"With":[69],"approach,":[71],"shift":[73],"attention":[74],"from":[75,158,183,219],"individual":[76],"develop":[83],"better":[85],"understanding":[86],"role":[90,161,167,171],"IT":[92,262],"world.":[96],"Our":[97],"analyses,":[98],"using":[99],"rare":[101],"unique":[103],"dataset":[104],"376":[106],"observations":[107],"organizations":[109],"healthcare,":[111],"education,":[112],"manufacturing,":[113],"service":[115],"sectors":[116],"United":[119],"States,":[120],"reveal":[121],"three":[122],"findings.":[124],"First,":[125],"IT-enabled":[126],"information":[127],"analytics":[128],"capability":[129],"alone":[130],"is":[131,144],"neither":[132],"necessary":[133],"nor":[134],"sufficient":[135],"any":[137],"configuration":[138],"performance;":[141],"however,":[142],"it":[143,153],"an":[145,159,196,225],"important":[146],"component":[147],"which":[152],"plays":[154],"multifaceted":[155],"roles":[156],"varying":[157],"enabling":[160],"some":[163],"contexts,":[164],"no":[166],"or":[168],"counterproductive":[170],"other":[173],"contexts.":[174],"Second,":[175],"document":[177],"few":[179],"emergent":[182],"interactions":[186],"six":[188],"capabilities.":[190,265],"Interestingly,":[191],"these":[192],"often":[194],"have":[195],"isomorphic":[197],"structure":[198],"that":[199,230],"produces":[200],"both":[201],"financial":[203],"customer":[207],"simultaneously.":[209],"Third,":[210],"structures":[212],"differ":[218],"those":[220],"not-high":[222],"performance,":[223],"suggesting":[224],"asymmetric":[226],"view":[227,253],"causality":[229],"underpins":[231],"performance.":[233],"Together,":[234],"findings":[236],"provide":[237],"implications":[238],"further":[240],"research":[241],"on":[242],"complexity":[243],"theory":[244],"business":[247,257],"strategy,":[248],"managers":[251],"redesign":[255],"strategy":[258],"as":[259]},"counts_by_year":[{"year":2026,"cited_by_count":35},{"year":2025,"cited_by_count":62},{"year":2024,"cited_by_count":64},{"year":2023,"cited_by_count":47},{"year":2022,"cited_by_count":30},{"year":2021,"cited_by_count":23},{"year":2020,"cited_by_count":9},{"year":2019,"cited_by_count":2}],"updated_date":"2026-08-13T07:04:57.449891","created_date":"2025-10-10T00:00:00"}
