{"id":"https://openalex.org/W1985503347","doi":"https://doi.org/10.2478/v10143-010-0040-8","title":"Improvement of Business-Activities in Telecommunication Enterprises by the eTOM Business-Process Structural Model Implementation","display_name":"Improvement of Business-Activities in Telecommunication Enterprises by the eTOM Business-Process Structural Model Implementation","publication_year":2010,"publication_date":"2010-01-01","ids":{"openalex":"https://openalex.org/W1985503347","doi":"https://doi.org/10.2478/v10143-010-0040-8","mag":"1985503347"},"language":"en","primary_location":{"id":"doi:10.2478/v10143-010-0040-8","is_oa":true,"landing_page_url":"https://doi.org/10.2478/v10143-010-0040-8","pdf_url":null,"source":{"id":"https://openalex.org/S40503316","display_name":"Scientific Journal of Riga Technical University Computer Sciences","issn_l":"1407-7493","issn":["1407-7493","2255-8918"],"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/P4310313990","host_organization_name":"De Gruyter","host_organization_lineage":["https://openalex.org/P4310313990"],"host_organization_lineage_names":["De Gruyter"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Scientific Journal of Riga Technical University. Computer Sciences","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://doi.org/10.2478/v10143-010-0040-8","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5041210661","display_name":"Olga Korzachenko","orcid":null},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Olga Korzachenko","raw_affiliation_strings":[],"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5042866833","display_name":"\u0412. \u0410. \u0413\u0435\u0442\u043c\u0430\u043d","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Vadim Getman","raw_affiliation_strings":[],"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5041210661"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.5267,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":{"value":0.77700817,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":95},"biblio":{"volume":"42","issue":"1","first_page":"45","last_page":"50"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13172","display_name":"Economic Issues in Ukraine","score":0.974399983882904,"subfield":{"id":"https://openalex.org/subfields/2000","display_name":"General Economics, Econometrics and Finance"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13172","display_name":"Economic Issues in Ukraine","score":0.974399983882904,"subfield":{"id":"https://openalex.org/subfields/2000","display_name":"General Economics, Econometrics and Finance"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13985","display_name":"Enterprise Management and Information Systems","score":0.9717000126838684,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12922","display_name":"Business and Economic Development","score":0.9611999988555908,"subfield":{"id":"https://openalex.org/subfields/2308","display_name":"Management, Monitoring, Policy and Law"},"field":{"id":"https://openalex.org/fields/23","display_name":"Environmental Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/enhanced-telecom-operations-map","display_name":"Enhanced Telecom Operations Map","score":0.7598890066146851},{"id":"https://openalex.org/keywords/telecommunications","display_name":"Telecommunications","score":0.5184518694877625},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4758579134941101},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.4744725823402405},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.4573991894721985},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.44462552666664124},{"id":"https://openalex.org/keywords/business-model","display_name":"Business model","score":0.43871238827705383},{"id":"https://openalex.org/keywords/competitive-advantage","display_name":"Competitive advantage","score":0.42553621530532837},{"id":"https://openalex.org/keywords/telecommunications-service","display_name":"Telecommunications service","score":0.4176984429359436},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.33706820011138916},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.21239423751831055},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.17335104942321777},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.14168420433998108},{"id":"https://openalex.org/keywords/service-provider","display_name":"Service provider","score":0.12163472175598145}],"concepts":[{"id":"https://openalex.org/C56961345","wikidata":"https://www.wikidata.org/wiki/Q122469","display_name":"Enhanced Telecom Operations Map","level":4,"score":0.7598890066146851},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.5184518694877625},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4758579134941101},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.4744725823402405},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4573991894721985},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.44462552666664124},{"id":"https://openalex.org/C4216890","wikidata":"https://www.wikidata.org/wiki/Q815823","display_name":"Business model","level":2,"score":0.43871238827705383},{"id":"https://openalex.org/C58546491","wikidata":"https://www.wikidata.org/wiki/Q1150207","display_name":"Competitive advantage","level":2,"score":0.42553621530532837},{"id":"https://openalex.org/C33271190","wikidata":"https://www.wikidata.org/wiki/Q3467747","display_name":"Telecommunications service","level":2,"score":0.4176984429359436},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.33706820011138916},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.21239423751831055},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.17335104942321777},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.14168420433998108},{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.12163472175598145},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.2478/v10143-010-0040-8","is_oa":true,"landing_page_url":"https://doi.org/10.2478/v10143-010-0040-8","pdf_url":null,"source":{"id":"https://openalex.org/S40503316","display_name":"Scientific Journal of Riga Technical University Computer Sciences","issn_l":"1407-7493","issn":["1407-7493","2255-8918"],"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/P4310313990","host_organization_name":"De Gruyter","host_organization_lineage":["https://openalex.org/P4310313990"],"host_organization_lineage_names":["De Gruyter"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Scientific Journal of Riga Technical University. Computer Sciences","raw_type":"journal-article"},{"id":"pmh:oai:science.rtu.lv:8850","is_oa":true,"landing_page_url":"https://ortus.rtu.lv/science/lv/publications/8850","pdf_url":null,"source":{"id":"https://openalex.org/S3880285","display_name":"Science","issn_l":"0036-8075","issn":["0036-8075","1095-9203"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310315823","host_organization_name":"American Association for the Advancement of Science","host_organization_lineage":["https://openalex.org/P4310315823"],"host_organization_lineage_names":["American Association for the Advancement of Science"],"type":"journal"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"doi:10.2478/v10143-010-0040-8","is_oa":true,"landing_page_url":"https://doi.org/10.2478/v10143-010-0040-8","pdf_url":null,"source":{"id":"https://openalex.org/S40503316","display_name":"Scientific Journal of Riga Technical University Computer Sciences","issn_l":"1407-7493","issn":["1407-7493","2255-8918"],"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/P4310313990","host_organization_name":"De Gruyter","host_organization_lineage":["https://openalex.org/P4310313990"],"host_organization_lineage_names":["De Gruyter"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Scientific Journal of Riga Technical University. Computer Sciences","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.4000000059604645,"id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":1,"referenced_works":["https://openalex.org/W2121895216"],"related_works":["https://openalex.org/W1972621365","https://openalex.org/W2110734846","https://openalex.org/W2188173493","https://openalex.org/W2130395383","https://openalex.org/W2149145205","https://openalex.org/W1576775374","https://openalex.org/W2212978658","https://openalex.org/W2393403168","https://openalex.org/W378301465","https://openalex.org/W2375830638"],"abstract_inverted_index":{"Improvement":[0],"of":[1,17,21,27,33,39,61,67,72,78,99,104,111,137,164],"Business-Activities":[2],"in":[3,15],"Telecommunication":[4],"Enterprises":[5],"by":[6],"the":[7,31,59,100,125,132,138,146,176],"eTOM":[8,155,174],"Business-Process":[9],"Structural":[10],"Model":[11],"Implementation":[12],"For":[13],"now,":[14],"front":[16],"telecommunication":[18,54,101],"branch":[19,102],"enterprises":[20,103,147,178],"Ukraine,":[22],"there":[23],"is":[24,75,151],"a":[25,47,76,140],"problem":[26],"activity":[28,113],"improvement":[29,66],"with":[30],"purpose":[32,71],"granting":[34],"high-quality":[35],"services":[36],"and":[37,45,65,92,108,122,124],"maintenance":[38],"competitive":[40,94],"position,":[41],"both":[42],"on":[43,46],"internal,":[44],"foreign":[48],"market.":[49],"To":[50],"solve":[51],"this":[52,73],"problem,":[53],"companies":[55,86],"appropriate":[56],"to":[57,87,131,145],"use":[58],"mechanisms":[60],"business-oriented":[62,159],"process":[63],"management":[64],"end-to-end":[68],"business-processes.":[69],"The":[70],"article":[74],"choice":[77],"effective":[79],"business-process":[80,117,149],"model":[81,127,160],"that":[82,144],"will":[83],"allow":[84],"telecommunications":[85],"provide":[88],"modern,":[89],"high":[90],"quality":[91],"cost":[93],"services.":[95],"During":[96],"research,":[97],"conditions":[98],"Ukraine":[105],"were":[106,114,179],"investigated":[107],"key":[109],"problems":[110],"their":[112],"revealed.":[115],"Existing":[116],"models":[118],"have":[119],"been":[120],"considered":[121],"analyzed":[123],"optimal":[126],"was":[128,142],"chosen,":[129],"according":[130],"put":[133],"criteria.":[134],"By":[135],"results":[136],"analysis":[139],"conclusion":[141],"drawn,":[143],"for":[148,153,162],"modeling":[150],"expedient":[152],"using":[154],"-":[156],"high-level":[157],"system":[158],"aimed":[161],"providing":[163],"any":[165],"technological":[166],"services,":[167],"including":[168],"IT.":[169],"As":[170],"advantages":[171],"from":[172],"introduction":[173],"at":[175],"Ukrainian":[177],"analyzed.":[180]},"counts_by_year":[{"year":2021,"cited_by_count":2},{"year":2019,"cited_by_count":1}],"updated_date":"2026-04-04T16:13:02.066488","created_date":"2025-10-10T00:00:00"}
