{"id":"https://openalex.org/W2810647267","doi":"https://doi.org/10.23919/mipro.2018.8400229","title":"Simulation based business processes analysis in higher education institutions","display_name":"Simulation based business processes analysis in higher education institutions","publication_year":2018,"publication_date":"2018-05-01","ids":{"openalex":"https://openalex.org/W2810647267","doi":"https://doi.org/10.23919/mipro.2018.8400229","mag":"2810647267"},"language":"en","primary_location":{"id":"doi:10.23919/mipro.2018.8400229","is_oa":false,"landing_page_url":"https://doi.org/10.23919/mipro.2018.8400229","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2018 41st International Convention on Information and Communication Technology, Electronics and Microelectronics (MIPRO)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5056489596","display_name":"Vesna Bosilj Vuk\u0161i\u0107","orcid":"https://orcid.org/0000-0002-0841-7754"},"institutions":[{"id":"https://openalex.org/I181343428","display_name":"University of Zagreb","ror":"https://ror.org/00mv6sv71","country_code":"HR","type":"education","lineage":["https://openalex.org/I181343428"]}],"countries":["HR"],"is_corresponding":true,"raw_author_name":"Vesna Bosilj Vuksic","raw_affiliation_strings":["Faculty of Economics and Business, University of Zagreb, Zagreb, Croatia"],"affiliations":[{"raw_affiliation_string":"Faculty of Economics and Business, University of Zagreb, Zagreb, Croatia","institution_ids":["https://openalex.org/I181343428"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5067953299","display_name":"Katarina Tomi\u010di\u0107-Pupek","orcid":"https://orcid.org/0000-0001-6188-7395"},"institutions":[{"id":"https://openalex.org/I181343428","display_name":"University of Zagreb","ror":"https://ror.org/00mv6sv71","country_code":"HR","type":"education","lineage":["https://openalex.org/I181343428"]}],"countries":["HR"],"is_corresponding":false,"raw_author_name":"Katarina Tomicic-Pupek","raw_affiliation_strings":["Faculty of Organization and Informatics, University of Zagreb, Vara\u017edin, Croatia"],"affiliations":[{"raw_affiliation_string":"Faculty of Organization and Informatics, University of Zagreb, Vara\u017edin, Croatia","institution_ids":["https://openalex.org/I181343428"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5084275708","display_name":"Mirjana Peji\u0107 Bach","orcid":"https://orcid.org/0000-0003-3899-6707"},"institutions":[{"id":"https://openalex.org/I181343428","display_name":"University of Zagreb","ror":"https://ror.org/00mv6sv71","country_code":"HR","type":"education","lineage":["https://openalex.org/I181343428"]}],"countries":["HR"],"is_corresponding":false,"raw_author_name":"Mirjana Pejic Bach","raw_affiliation_strings":["Faculty of Economics and Business, University of Zagreb, Zagreb, Croatia"],"affiliations":[{"raw_affiliation_string":"Faculty of Economics and Business, University of Zagreb, Zagreb, Croatia","institution_ids":["https://openalex.org/I181343428"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5056489596"],"corresponding_institution_ids":["https://openalex.org/I181343428"],"apc_list":null,"apc_paid":null,"fwci":0.6468,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":{"value":0.74258264,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"1266","last_page":"1271"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11195","display_name":"Simulation Techniques and Applications","score":0.9399999976158142,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12594","display_name":"Collaboration in agile enterprises","score":0.9375,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/discrete-event-simulation","display_name":"Discrete event simulation","score":0.7682543992996216},{"id":"https://openalex.org/keywords/staffing","display_name":"Staffing","score":0.7292520999908447},{"id":"https://openalex.org/keywords/business-process-management","display_name":"Business process management","score":0.6417927145957947},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6263377666473389},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.6137844324111938},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.5553450584411621},{"id":"https://openalex.org/keywords/event","display_name":"Event (particle physics)","score":0.5528410077095032},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.5433628559112549},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3329927921295166},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.25128257274627686},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.2023206651210785},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.18769952654838562},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.17958521842956543},{"id":"https://openalex.org/keywords/simulation","display_name":"Simulation","score":0.15434622764587402},{"id":"https://openalex.org/keywords/management","display_name":"Management","score":0.10229647159576416}],"concepts":[{"id":"https://openalex.org/C147203929","wikidata":"https://www.wikidata.org/wiki/Q574814","display_name":"Discrete event simulation","level":2,"score":0.7682543992996216},{"id":"https://openalex.org/C2777512617","wikidata":"https://www.wikidata.org/wiki/Q1783605","display_name":"Staffing","level":2,"score":0.7292520999908447},{"id":"https://openalex.org/C80309976","wikidata":"https://www.wikidata.org/wiki/Q7007379","display_name":"Business process management","level":4,"score":0.6417927145957947},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6263377666473389},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.6137844324111938},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.5553450584411621},{"id":"https://openalex.org/C2779662365","wikidata":"https://www.wikidata.org/wiki/Q5416694","display_name":"Event (particle physics)","level":2,"score":0.5528410077095032},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5433628559112549},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3329927921295166},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.25128257274627686},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.2023206651210785},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.18769952654838562},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.17958521842956543},{"id":"https://openalex.org/C44154836","wikidata":"https://www.wikidata.org/wiki/Q45045","display_name":"Simulation","level":1,"score":0.15434622764587402},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.10229647159576416},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.23919/mipro.2018.8400229","is_oa":false,"landing_page_url":"https://doi.org/10.23919/mipro.2018.8400229","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2018 41st International Convention on Information and Communication Technology, Electronics and Microelectronics (MIPRO)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","score":0.5600000023841858,"display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":16,"referenced_works":["https://openalex.org/W5954449","https://openalex.org/W1151809253","https://openalex.org/W1524334535","https://openalex.org/W1538327816","https://openalex.org/W1991440530","https://openalex.org/W2031709538","https://openalex.org/W2045329324","https://openalex.org/W2052835692","https://openalex.org/W2135073830","https://openalex.org/W2582349497","https://openalex.org/W2604425143","https://openalex.org/W2772481453","https://openalex.org/W4321848764","https://openalex.org/W6600241703","https://openalex.org/W6627416392","https://openalex.org/W6631950437"],"related_works":["https://openalex.org/W2964588687","https://openalex.org/W763622638","https://openalex.org/W2988265340","https://openalex.org/W2378585975","https://openalex.org/W3024966693","https://openalex.org/W2766447828","https://openalex.org/W2126468365","https://openalex.org/W109660927","https://openalex.org/W1567947704","https://openalex.org/W2309056901"],"abstract_inverted_index":{"Business":[0],"process":[1,33,43,106],"management":[2],"(BPM)":[3],"based":[4],"on":[5,64,125],"the":[6,42,65,81,87,99,126,136,140],"usage":[7],"of":[8,68,80,89,101,128,142],"simulation":[9,22,132],"modelling":[10],"allows":[11],"organizations":[12],"to":[13,74,85,97,105,121],"sustain":[14],"and":[15,46,70,91,95,103,145],"improve":[16],"their":[17],"operational":[18],"performance.":[19],"Discrete":[20],"event":[21,131],"(DES)":[23],"can":[24],"help":[25],"identify":[26],"resource's":[27],"bottlenecks,":[28],"such":[29],"as":[30],"staffing,":[31],"estimate":[32],"execution":[34],"or":[35],"delay":[36],"times,":[37],"test":[38],"improvement":[39,144],"suggestions":[40],"in":[41,49,56,93,108,119,133,135],"design":[44],"phase,":[45],"overall":[47],"assist":[48],"understanding":[50],"how":[51],"processes":[52],"might":[53],"impact":[54,100,146],"performance":[55,107],"various":[57],"scenarios.":[58],"While":[59],"many":[60],"research":[61,88],"papers":[62],"report":[63],"industry":[66],"applications":[67],"BPM":[69,90,102,134],"DES,":[71],"we":[72],"focus":[73],"higher":[75],"educational":[76],"institutions":[77],"(HEIS).":[78],"Goals":[79],"paper":[82],"are:":[83],"(1)":[84],"review":[86],"DES":[92,104],"HEIs,":[94,137],"(2)":[96],"discuss":[98],"one":[109],"Croatian":[110],"HEI.":[111],"The":[112],"case":[113],"study":[114],"methodology":[115],"has":[116],"been":[117],"used":[118],"order":[120],"shed":[122],"some":[123],"light":[124],"issue":[127],"applying":[129],"discrete":[130],"especially":[138],"for":[139],"purpose":[141],"collaboration":[143],"assessment.":[147]},"counts_by_year":[{"year":2024,"cited_by_count":2},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}