{"id":"https://openalex.org/W2811485846","doi":"https://doi.org/10.23919/mipro.2018.8400153","title":"Perceived user experience and performance of intelligent personal assistants employed in higher education settings","display_name":"Perceived user experience and performance of intelligent personal assistants employed in higher education settings","publication_year":2018,"publication_date":"2018-05-01","ids":{"openalex":"https://openalex.org/W2811485846","doi":"https://doi.org/10.23919/mipro.2018.8400153","mag":"2811485846"},"language":"en","primary_location":{"id":"doi:10.23919/mipro.2018.8400153","is_oa":false,"landing_page_url":"https://doi.org/10.23919/mipro.2018.8400153","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2018 41st International Convention on Information and Communication Technology, Electronics and Microelectronics (MIPRO)","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5068465304","display_name":"Snje\u017eana Babi\u0107","orcid":"https://orcid.org/0000-0002-8828-9405"},"institutions":[{"id":"https://openalex.org/I23736277","display_name":"Polytechnic of Rijeka","ror":"https://ror.org/013zrke44","country_code":"HR","type":"education","lineage":["https://openalex.org/I23736277"]}],"countries":["HR"],"is_corresponding":true,"raw_author_name":"S. Babic","raw_affiliation_strings":["Department of Business, Polytechnic of Rijeka, Rijeka, Croatia"],"affiliations":[{"raw_affiliation_string":"Department of Business, Polytechnic of Rijeka, Rijeka, Croatia","institution_ids":["https://openalex.org/I23736277"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5004956185","display_name":"Tihomir Orehova\u010dki","orcid":"https://orcid.org/0000-0002-8606-0607"},"institutions":[{"id":"https://openalex.org/I25607154","display_name":"Juraj Dobrila University of Pula","ror":"https://ror.org/006ks2460","country_code":"HR","type":"education","lineage":["https://openalex.org/I25607154"]}],"countries":["HR"],"is_corresponding":false,"raw_author_name":"T. Orehovacki","raw_affiliation_strings":["Faculty of Informatics, Juraj Dobrila University of Pula, Pula, Croatia"],"affiliations":[{"raw_affiliation_string":"Faculty of Informatics, Juraj Dobrila University of Pula, Pula, Croatia","institution_ids":["https://openalex.org/I25607154"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5047309761","display_name":"Darko Etinger","orcid":"https://orcid.org/0000-0003-4444-7202"},"institutions":[{"id":"https://openalex.org/I25607154","display_name":"Juraj Dobrila University of Pula","ror":"https://ror.org/006ks2460","country_code":"HR","type":"education","lineage":["https://openalex.org/I25607154"]}],"countries":["HR"],"is_corresponding":false,"raw_author_name":"D. Etinger","raw_affiliation_strings":["Faculty of Informatics, Juraj Dobrila University of Pula, Pula, Croatia"],"affiliations":[{"raw_affiliation_string":"Faculty of Informatics, Juraj Dobrila University of Pula, Pula, Croatia","institution_ids":["https://openalex.org/I25607154"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5068465304"],"corresponding_institution_ids":["https://openalex.org/I23736277"],"apc_list":null,"apc_paid":null,"fwci":2.1174,"has_fulltext":false,"cited_by_count":18,"citation_normalized_percentile":{"value":0.90195777,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"0830","last_page":"0834"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13471","display_name":"Cognitive Functions and Memory","score":0.98580002784729,"subfield":{"id":"https://openalex.org/subfields/3205","display_name":"Experimental and Cognitive Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11977","display_name":"Technology Use by Older Adults","score":0.9853000044822693,"subfield":{"id":"https://openalex.org/subfields/3317","display_name":"Demography"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.698423445224762},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6510754227638245},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.48254746198654175},{"id":"https://openalex.org/keywords/empirical-research","display_name":"Empirical research","score":0.4495932161808014},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.43710675835609436},{"id":"https://openalex.org/keywords/user-satisfaction","display_name":"User satisfaction","score":0.43078097701072693},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.39852166175842285}],"concepts":[{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.698423445224762},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6510754227638245},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.48254746198654175},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.4495932161808014},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.43710675835609436},{"id":"https://openalex.org/C3017893058","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"User satisfaction","level":2,"score":0.43078097701072693},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.39852166175842285},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.23919/mipro.2018.8400153","is_oa":false,"landing_page_url":"https://doi.org/10.23919/mipro.2018.8400153","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2018 41st International Convention on Information and Communication Technology, Electronics and Microelectronics (MIPRO)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Quality Education","score":0.8799999952316284,"id":"https://metadata.un.org/sdg/4"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":12,"referenced_works":["https://openalex.org/W1980065435","https://openalex.org/W2189217339","https://openalex.org/W2735101732","https://openalex.org/W2746626573","https://openalex.org/W2751379218","https://openalex.org/W2769029387","https://openalex.org/W2770190009","https://openalex.org/W2771719777","https://openalex.org/W2785784701","https://openalex.org/W2787084837","https://openalex.org/W2964309167","https://openalex.org/W6748344381"],"related_works":["https://openalex.org/W2369033652","https://openalex.org/W2767254241","https://openalex.org/W304855073","https://openalex.org/W2363361168","https://openalex.org/W938111471","https://openalex.org/W2349135436","https://openalex.org/W2511882081","https://openalex.org/W2518250394","https://openalex.org/W2032169142","https://openalex.org/W2380297640"],"abstract_inverted_index":{"The":[0,102],"application":[1],"of":[2,17,21,40,70,86,93,104,111],"intelligent":[3,23,41],"personal":[4,24,42],"assistants":[5,43],"(IPAs)":[6,44],"in":[7,45],"the":[8,18,27,53,61],"educational":[9,129],"context":[10],"is":[11,26,50],"a":[12],"relatively":[13],"new":[14],"paradigm.":[15],"One":[16],"key":[19],"features":[20],"an":[22,75],"assistant":[25],"ability":[28],"to":[29,31,63],"respond":[30],"user":[32],"voice":[33],"input":[34],"through":[35],"natural":[36],"language":[37],"processing.":[38],"Implementation":[39],"higher":[46,119],"education":[47,120],"teaching":[48],"process":[49],"associated":[51],"with":[52,58,95],"students'":[54,65],"adoption":[55],"and":[56,67,100,109],"satisfaction":[57],"IPAs.":[59],"With":[60],"objective":[62],"explore":[64],"experience":[66],"performance":[68],"evaluation":[69],"IPAs":[71,112],"on":[72],"their":[73],"smartphones,":[74],"empirical":[76],"study":[77],"was":[78,82],"carried":[79],"out.":[80],"Data":[81],"gathered":[83],"by":[84,114],"means":[85],"post-use":[87],"questionnaire":[88],"after":[89],"completed":[90],"predefined":[91],"scenario":[92],"interaction":[94],"two":[96,117],"IPAs:":[97],"Google":[98],"Assistant":[99],"Lyra.":[101],"analysis":[103],"collected":[105],"data":[106],"uncovered":[107],"pros":[108],"cons":[110],"perceived":[113],"students":[115],"from":[116],"Croatian":[118],"institutions.":[121],"Empirical":[122],"findings":[123],"are":[124,131],"presented,":[125],"whereas":[126],"implications":[127],"for":[128],"ecosystem":[130],"briefly":[132],"discussed.":[133]},"counts_by_year":[{"year":2024,"cited_by_count":2},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":6},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":5}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}