{"id":"https://openalex.org/W2981233157","doi":"https://doi.org/10.2308/isys-52626","title":"Trust in Cloud-Based Services: A Framework for Consumer Adoption of Software as a Service","display_name":"Trust in Cloud-Based Services: A Framework for Consumer Adoption of Software as a Service","publication_year":2019,"publication_date":"2019-10-18","ids":{"openalex":"https://openalex.org/W2981233157","doi":"https://doi.org/10.2308/isys-52626","mag":"2981233157"},"language":"en","primary_location":{"id":"doi:10.2308/isys-52626","is_oa":false,"landing_page_url":"https://doi.org/10.2308/isys-52626","pdf_url":null,"source":{"id":"https://openalex.org/S82262387","display_name":"Journal of Information Systems","issn_l":"0888-7985","issn":["0888-7985","1558-7959"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310316290","host_organization_name":"American Accounting Association","host_organization_lineage":["https://openalex.org/P4310316290"],"host_organization_lineage_names":["American Accounting Association"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Information Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5055961353","display_name":"Lorraine Lee","orcid":"https://orcid.org/0000-0001-5507-2819"},"institutions":[{"id":"https://openalex.org/I153901656","display_name":"University of North Carolina Wilmington","ror":"https://ror.org/02t0qr014","country_code":"US","type":"education","lineage":["https://openalex.org/I153901656"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Lorraine S. Lee","raw_affiliation_strings":["The University of North Carolina Wilmington"],"raw_orcid":"https://orcid.org/0000-0001-5507-2819","affiliations":[{"raw_affiliation_string":"The University of North Carolina Wilmington","institution_ids":["https://openalex.org/I153901656"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5004526091","display_name":"William D. Brink","orcid":"https://orcid.org/0000-0003-2785-2919"},"institutions":[{"id":"https://openalex.org/I83328450","display_name":"Miami University","ror":"https://ror.org/05nbqxr67","country_code":"US","type":"education","lineage":["https://openalex.org/I83328450"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"William D Brink","raw_affiliation_strings":["Miami University"],"raw_orcid":"https://orcid.org/0000-0003-2785-2919","affiliations":[{"raw_affiliation_string":"Miami University","institution_ids":["https://openalex.org/I83328450"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.4687,"has_fulltext":false,"cited_by_count":16,"citation_normalized_percentile":{"value":0.9160327,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"34","issue":"2","first_page":"65","last_page":"85"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11614","display_name":"Cloud Data Security Solutions","score":0.9980999827384949,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11614","display_name":"Cloud Data Security Solutions","score":0.9980999827384949,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10270","display_name":"Blockchain Technology Applications and Security","score":0.9926999807357788,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10273","display_name":"IoT and Edge/Fog Computing","score":0.9800999760627747,"subfield":{"id":"https://openalex.org/subfields/1705","display_name":"Computer Networks and Communications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/cloud-computing","display_name":"Cloud computing","score":0.8066218495368958},{"id":"https://openalex.org/keywords/confidentiality","display_name":"Confidentiality","score":0.6977322101593018},{"id":"https://openalex.org/keywords/structural-equation-modeling","display_name":"Structural equation modeling","score":0.6155725121498108},{"id":"https://openalex.org/keywords/software-as-a-service","display_name":"Software as a service","score":0.5907743573188782},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5749686360359192},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.4987003803253174},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.4692528247833252},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.4640948176383972},{"id":"https://openalex.org/keywords/test","display_name":"Test (biology)","score":0.434282511472702},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.4206393361091614},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.35893285274505615},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3290463387966156},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.2951674163341522},{"id":"https://openalex.org/keywords/software-development","display_name":"Software development","score":0.16898038983345032},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.12138780951499939}],"concepts":[{"id":"https://openalex.org/C79974875","wikidata":"https://www.wikidata.org/wiki/Q483639","display_name":"Cloud computing","level":2,"score":0.8066218495368958},{"id":"https://openalex.org/C71745522","wikidata":"https://www.wikidata.org/wiki/Q2476929","display_name":"Confidentiality","level":2,"score":0.6977322101593018},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.6155725121498108},{"id":"https://openalex.org/C175133352","wikidata":"https://www.wikidata.org/wiki/Q1254596","display_name":"Software as a service","level":4,"score":0.5907743573188782},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5749686360359192},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.4987003803253174},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4692528247833252},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.4640948176383972},{"id":"https://openalex.org/C2777267654","wikidata":"https://www.wikidata.org/wiki/Q3519023","display_name":"Test (biology)","level":2,"score":0.434282511472702},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.4206393361091614},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.35893285274505615},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3290463387966156},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.2951674163341522},{"id":"https://openalex.org/C529173508","wikidata":"https://www.wikidata.org/wiki/Q638608","display_name":"Software development","level":3,"score":0.16898038983345032},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.12138780951499939},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.2308/isys-52626","is_oa":false,"landing_page_url":"https://doi.org/10.2308/isys-52626","pdf_url":null,"source":{"id":"https://openalex.org/S82262387","display_name":"Journal of Information Systems","issn_l":"0888-7985","issn":["0888-7985","1558-7959"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310316290","host_organization_name":"American Accounting Association","host_organization_lineage":["https://openalex.org/P4310316290"],"host_organization_lineage_names":["American Accounting Association"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Information Systems","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.5799999833106995,"display_name":"Peace, Justice and strong institutions","id":"https://metadata.un.org/sdg/16"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":55,"referenced_works":["https://openalex.org/W94784130","https://openalex.org/W1575698009","https://openalex.org/W1584583063","https://openalex.org/W1604903049","https://openalex.org/W1708393801","https://openalex.org/W1774460361","https://openalex.org/W1791587663","https://openalex.org/W1964344998","https://openalex.org/W1964880551","https://openalex.org/W1965354703","https://openalex.org/W1976188373","https://openalex.org/W1986401249","https://openalex.org/W2015754041","https://openalex.org/W2019672983","https://openalex.org/W2021862793","https://openalex.org/W2023350458","https://openalex.org/W2025431899","https://openalex.org/W2027251845","https://openalex.org/W2044482012","https://openalex.org/W2054562387","https://openalex.org/W2078440941","https://openalex.org/W2080053209","https://openalex.org/W2088817275","https://openalex.org/W2089165740","https://openalex.org/W2093548531","https://openalex.org/W2100379340","https://openalex.org/W2101219357","https://openalex.org/W2114743410","https://openalex.org/W2118099110","https://openalex.org/W2118502934","https://openalex.org/W2119587968","https://openalex.org/W2119888672","https://openalex.org/W2124477938","https://openalex.org/W2130140239","https://openalex.org/W2132747867","https://openalex.org/W2133731025","https://openalex.org/W2134894205","https://openalex.org/W2145989647","https://openalex.org/W2146410840","https://openalex.org/W2151000531","https://openalex.org/W2164449280","https://openalex.org/W2166061228","https://openalex.org/W2168569455","https://openalex.org/W2208152496","https://openalex.org/W2333216399","https://openalex.org/W2415053640","https://openalex.org/W2521842495","https://openalex.org/W2617872846","https://openalex.org/W2992361735","https://openalex.org/W3125993702","https://openalex.org/W4247162288","https://openalex.org/W4252534912","https://openalex.org/W6635250285","https://openalex.org/W7008089772","https://openalex.org/W7070833347"],"related_works":["https://openalex.org/W2115798421","https://openalex.org/W2614778841","https://openalex.org/W2736591912","https://openalex.org/W4213339256","https://openalex.org/W3154546587","https://openalex.org/W2403007191","https://openalex.org/W2959124436","https://openalex.org/W377587031","https://openalex.org/W4285200823","https://openalex.org/W2973865849"],"abstract_inverted_index":{"ABSTRACT":[0],"Guidelines":[1],"originating":[2],"from":[3,50],"practice":[4],"suggest":[5],"the":[6,23,47,51,77,85,109,123,136,139],"Trust":[7,52,140],"Services":[8,53,141],"Criteria":[9,54,142],"of":[10,25,35,38,87,138],"security,":[11,88],"availability,":[12],"processing":[13],"integrity,":[14],"confidentiality,":[15,89],"and":[16,65,90,113,118],"privacy":[17,91],"should":[18],"be":[19],"key":[20],"factors":[21,86],"affecting":[22],"trust":[24,95,103,146],"cloud-based":[26,39,97,105,130,148],"systems.":[27],"In":[28],"our":[29,100,133],"study,":[30],"we":[31,72],"test":[32,73],"a":[33,42,59,129],"model":[34],"end-user":[36],"adoption":[37],"software":[40],"as":[41,92],"service":[43],"(SaaS)":[44],"by":[45,125],"integrating":[46],"five":[48],"principles":[49],"with":[55,68,76],"systems":[56,111,119],"risk.":[57],"Using":[58],"survey":[60],"methodology":[61],"to":[62,127],"collect":[63],"data":[64],"analyzing":[66],"it":[67],"structural":[69],"equation":[70],"modeling,":[71],"hypotheses":[74],"associated":[75],"model.":[78],"Our":[79],"results":[80,101],"show":[81],"statistical":[82],"support":[83,135],"for":[84,143],"influencing":[93],"consumers'":[94,145],"in":[96,104,147],"services.":[98,149],"Additionally,":[99],"demonstrate":[102],"services":[106],"negatively":[107],"influences":[108],"perceived":[110],"risk,":[112],"these":[114],"two":[115],"items":[116],"(trust":[117],"risk)":[120],"significantly":[121],"influence":[122],"decision":[124],"end-users":[126],"adopt":[128],"system.":[131],"Overall,":[132],"findings":[134],"use":[137],"assessing":[144]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":5},{"year":2022,"cited_by_count":6},{"year":2020,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}