{"id":"https://openalex.org/W2980759340","doi":"https://doi.org/10.2308/isys-52616","title":"What Happens When Formal and Informal Norms Conflict for IT Usage?","display_name":"What Happens When Formal and Informal Norms Conflict for IT Usage?","publication_year":2019,"publication_date":"2019-10-16","ids":{"openalex":"https://openalex.org/W2980759340","doi":"https://doi.org/10.2308/isys-52616","mag":"2980759340"},"language":"en","primary_location":{"id":"doi:10.2308/isys-52616","is_oa":false,"landing_page_url":"https://doi.org/10.2308/isys-52616","pdf_url":null,"source":{"id":"https://openalex.org/S82262387","display_name":"Journal of Information Systems","issn_l":"0888-7985","issn":["0888-7985","1558-7959"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310316290","host_organization_name":"American Accounting Association","host_organization_lineage":["https://openalex.org/P4310316290"],"host_organization_lineage_names":["American Accounting Association"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Information Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5064794705","display_name":"Nikki Shoemaker","orcid":null},"institutions":[{"id":"https://openalex.org/I201193091","display_name":"Stephen F. Austin State University","ror":"https://ror.org/00hq0e369","country_code":"US","type":"education","lineage":["https://openalex.org/I201193091"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Nikki Shoemaker","raw_affiliation_strings":["Stephen F. Austin State University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Stephen F. Austin State University","institution_ids":["https://openalex.org/I201193091"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5085528784","display_name":"Mary B. Curtis","orcid":"https://orcid.org/0000-0002-8621-6712"},"institutions":[{"id":"https://openalex.org/I123534392","display_name":"University of North Texas","ror":"https://ror.org/00v97ad02","country_code":"US","type":"education","lineage":["https://openalex.org/I123534392"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Mary B. Curtis","raw_affiliation_strings":["University of North Texas"],"raw_orcid":"https://orcid.org/0000-0002-8621-6712","affiliations":[{"raw_affiliation_string":"University of North Texas","institution_ids":["https://openalex.org/I123534392"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5014748982","display_name":"L. Dutch Fayard","orcid":null},"institutions":[{"id":"https://openalex.org/I177097968","display_name":"University of Tennessee at Chattanooga","ror":"https://ror.org/00nqb1v70","country_code":"US","type":"education","lineage":["https://openalex.org/I177097968"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Louis (Dutch) Fayard","raw_affiliation_strings":["The University of Tennessee at Chattanooga"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"The University of Tennessee at Chattanooga","institution_ids":["https://openalex.org/I177097968"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5075972252","display_name":"Marie T. Kelly","orcid":null},"institutions":[{"id":"https://openalex.org/I201193091","display_name":"Stephen F. Austin State University","ror":"https://ror.org/00hq0e369","country_code":"US","type":"education","lineage":["https://openalex.org/I201193091"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Marie T. Kelly","raw_affiliation_strings":["Stephen F. Austin State University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Stephen F. Austin State University","institution_ids":["https://openalex.org/I201193091"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5064794705"],"corresponding_institution_ids":["https://openalex.org/I201193091"],"apc_list":null,"apc_paid":null,"fwci":1.7735,"has_fulltext":false,"cited_by_count":7,"citation_normalized_percentile":{"value":0.92154962,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"34","issue":"2","first_page":"235","last_page":"256"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11058","display_name":"Ethics in Business and Education","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11058","display_name":"Ethics in Business and Education","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12520","display_name":"Psychology of Moral and Emotional Judgment","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/2805","display_name":"Cognitive Neuroscience"},"field":{"id":"https://openalex.org/fields/28","display_name":"Neuroscience"},"domain":{"id":"https://openalex.org/domains/1","display_name":"Life Sciences"}},{"id":"https://openalex.org/T10646","display_name":"Experimental Behavioral Economics Studies","score":0.9652000069618225,"subfield":{"id":"https://openalex.org/subfields/3311","display_name":"Safety Research"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/norm","display_name":"Norm (philosophy)","score":0.7786819934844971},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.6307772994041443},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.6066499948501587},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.5136300921440125},{"id":"https://openalex.org/keywords/legal-norm","display_name":"Legal norm","score":0.4828522801399231},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.14956063032150269},{"id":"https://openalex.org/keywords/law","display_name":"Law","score":0.07226541638374329}],"concepts":[{"id":"https://openalex.org/C191795146","wikidata":"https://www.wikidata.org/wiki/Q3878446","display_name":"Norm (philosophy)","level":2,"score":0.7786819934844971},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.6307772994041443},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.6066499948501587},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5136300921440125},{"id":"https://openalex.org/C2992936063","wikidata":"https://www.wikidata.org/wiki/Q216200","display_name":"Legal norm","level":2,"score":0.4828522801399231},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.14956063032150269},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.07226541638374329},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.2308/isys-52616","is_oa":false,"landing_page_url":"https://doi.org/10.2308/isys-52616","pdf_url":null,"source":{"id":"https://openalex.org/S82262387","display_name":"Journal of Information Systems","issn_l":"0888-7985","issn":["0888-7985","1558-7959"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310316290","host_organization_name":"American Accounting Association","host_organization_lineage":["https://openalex.org/P4310316290"],"host_organization_lineage_names":["American Accounting Association"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Information Systems","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.6299999952316284,"display_name":"Peace, Justice and strong institutions","id":"https://metadata.un.org/sdg/16"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":83,"referenced_works":["https://openalex.org/W112458336","https://openalex.org/W115669338","https://openalex.org/W134109251","https://openalex.org/W200210898","https://openalex.org/W1489399591","https://openalex.org/W1513692045","https://openalex.org/W1516089888","https://openalex.org/W1517229207","https://openalex.org/W1537984582","https://openalex.org/W1538043169","https://openalex.org/W1549181464","https://openalex.org/W1556726625","https://openalex.org/W1670497043","https://openalex.org/W1699122054","https://openalex.org/W1793883808","https://openalex.org/W1976501219","https://openalex.org/W1977277966","https://openalex.org/W1978039498","https://openalex.org/W1986887428","https://openalex.org/W1991494781","https://openalex.org/W1994052585","https://openalex.org/W1995735493","https://openalex.org/W1997437719","https://openalex.org/W1999312505","https://openalex.org/W2002925962","https://openalex.org/W2003604428","https://openalex.org/W2004107761","https://openalex.org/W2004699332","https://openalex.org/W2007915465","https://openalex.org/W2008216695","https://openalex.org/W2016443749","https://openalex.org/W2017606363","https://openalex.org/W2030874261","https://openalex.org/W2031543949","https://openalex.org/W2037129160","https://openalex.org/W2037617334","https://openalex.org/W2050910916","https://openalex.org/W2052751418","https://openalex.org/W2063715204","https://openalex.org/W2066743898","https://openalex.org/W2078470101","https://openalex.org/W2078854052","https://openalex.org/W2082629874","https://openalex.org/W2083647746","https://openalex.org/W2085434599","https://openalex.org/W2091780580","https://openalex.org/W2092004157","https://openalex.org/W2100191568","https://openalex.org/W2104539646","https://openalex.org/W2119513856","https://openalex.org/W2119888672","https://openalex.org/W2124077410","https://openalex.org/W2127997944","https://openalex.org/W2141042393","https://openalex.org/W2142553778","https://openalex.org/W2143730651","https://openalex.org/W2148561401","https://openalex.org/W2155595349","https://openalex.org/W2167700901","https://openalex.org/W2172226154","https://openalex.org/W2289948143","https://openalex.org/W2314127524","https://openalex.org/W2328207102","https://openalex.org/W2330628996","https://openalex.org/W2402319963","https://openalex.org/W2500234851","https://openalex.org/W2529034496","https://openalex.org/W2713411357","https://openalex.org/W2772163159","https://openalex.org/W2783571795","https://openalex.org/W2910700383","https://openalex.org/W3121431905","https://openalex.org/W3121819661","https://openalex.org/W3123854375","https://openalex.org/W3124605917","https://openalex.org/W3148796330","https://openalex.org/W4234025922","https://openalex.org/W4239818978","https://openalex.org/W4253957206","https://openalex.org/W6608235262","https://openalex.org/W6633595022","https://openalex.org/W6758788198","https://openalex.org/W7009080421"],"related_works":["https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W1988185375","https://openalex.org/W2075959928","https://openalex.org/W2166481065","https://openalex.org/W2067443318","https://openalex.org/W4233182480","https://openalex.org/W4297109642","https://openalex.org/W1966975529","https://openalex.org/W1981237115"],"abstract_inverted_index":{"ABSTRACT":[0],"Employee":[1],"ethical":[2],"perceptions":[3],"and":[4,60,67,92,116,127,133,145],"behavior":[5,115],"are":[6,36],"shaped":[7],"by":[8],"any":[9],"number":[10],"of":[11,62,76,110,113],"factors":[12],"that":[13,25],"may":[14,26],"be":[15],"complementary":[16],"or":[17,71],"in":[18,121,139,148],"conflict,":[19,140],"such":[20,47],"as":[21],"formal":[22,34,66,126],"organizational":[23],"norms":[24,35,69,129,137,142],"clash":[27],"with":[28],"an":[29],"individual's":[30],"personal":[31,80,103],"norms.":[32],"When":[33,135],"established":[37],"to":[38,46,96,100,119],"protect":[39],"the":[40,42,51,58,74,97,111,114,122,136],"organization,":[41],"way":[43],"employees":[44],"respond":[45],"conflict":[48],"can":[49],"put":[50],"organization":[52],"at":[53,83],"risk.":[54],"We":[55,85],"examine":[56],"how":[57],"judgments":[59,109,132,144],"intentions":[61],"individuals":[63],"change":[64],"when":[65],"informal":[68,128],"agree":[70],"disagree":[72],"regarding":[73],"use":[75],"company":[77,88],"technology":[78],"for":[79],"tasks":[81],"while":[82],"work.":[84],"varied":[86],"a":[87],"policy":[89,98],"(formal":[90],"norm)":[91],"examined":[93],"participant":[94],"responses":[95],"relative":[99],"participants'":[101],"expected":[102],"norm":[104],"(informal":[105],"norm).":[106],"Participants":[107],"provided":[108],"ethicality":[112,131],"their":[117],"intention":[118],"engage":[120],"same":[123],"behavior.":[124],"Both":[125],"influence":[130,143],"intentions.":[134],"were":[138],"both":[141],"intentions,":[146],"but":[147],"different":[149],"ways.":[150]},"counts_by_year":[{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":2}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}