{"id":"https://openalex.org/W2889624421","doi":"https://doi.org/10.18653/v1/d18-2026","title":"PizzaPal: Conversational Pizza Ordering using a High-Density Conversational AI Platform","display_name":"PizzaPal: Conversational Pizza Ordering using a High-Density Conversational AI Platform","publication_year":2018,"publication_date":"2018-01-01","ids":{"openalex":"https://openalex.org/W2889624421","doi":"https://doi.org/10.18653/v1/d18-2026","mag":"2889624421"},"language":"en","primary_location":{"id":"doi:10.18653/v1/d18-2026","is_oa":true,"landing_page_url":"https://doi.org/10.18653/v1/d18-2026","pdf_url":"https://www.aclweb.org/anthology/D18-2026.pdf","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2018 Conference on Empirical Methods in Natural Language Processing: System Demonstrations","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://www.aclweb.org/anthology/D18-2026.pdf","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5045093641","display_name":"Antoine Raux","orcid":null},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Antoine Raux","raw_affiliation_strings":["/ botbotbotbot, Inc. 3225 Ash Street Palo Alto, CA, USA"],"affiliations":[{"raw_affiliation_string":"/ botbotbotbot, Inc. 3225 Ash Street Palo Alto, CA, USA","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101601194","display_name":"Yi Ma","orcid":"https://orcid.org/0000-0003-1832-8920"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Yi Ma","raw_affiliation_strings":["/ botbotbotbot, Inc. 3225 Ash Street Palo Alto, CA, USA"],"affiliations":[{"raw_affiliation_string":"/ botbotbotbot, Inc. 3225 Ash Street Palo Alto, CA, USA","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5047344472","display_name":"Paul Yang","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Paul Yang","raw_affiliation_strings":["/ botbotbotbot, Inc. 3225 Ash Street Palo Alto, CA, USA"],"affiliations":[{"raw_affiliation_string":"/ botbotbotbot, Inc. 3225 Ash Street Palo Alto, CA, USA","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5051212106","display_name":"Felicia J. Wong","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Felicia Wong","raw_affiliation_strings":["/ botbotbotbot, Inc. 3225 Ash Street Palo Alto, CA, USA"],"affiliations":[{"raw_affiliation_string":"/ botbotbotbot, Inc. 3225 Ash Street Palo Alto, CA, USA","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5045093641"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.1629,"has_fulltext":true,"cited_by_count":2,"citation_normalized_percentile":{"value":0.58671837,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":95},"biblio":{"volume":null,"issue":null,"first_page":"151","last_page":"156"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10028","display_name":"Topic Modeling","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10028","display_name":"Topic Modeling","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10181","display_name":"Natural Language Processing Techniques","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/dialog-box","display_name":"Dialog box","score":0.8522679209709167},{"id":"https://openalex.org/keywords/dialog-system","display_name":"Dialog system","score":0.8021485805511475},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.800238847732544},{"id":"https://openalex.org/keywords/task","display_name":"Task (project management)","score":0.609417200088501},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.5048678517341614},{"id":"https://openalex.org/keywords/natural-language-processing","display_name":"Natural language processing","score":0.4816259741783142},{"id":"https://openalex.org/keywords/architecture","display_name":"Architecture","score":0.472050279378891},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.44847556948661804},{"id":"https://openalex.org/keywords/decomposition","display_name":"Decomposition","score":0.44647279381752014},{"id":"https://openalex.org/keywords/speech-recognition","display_name":"Speech recognition","score":0.42838379740715027},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.0933133065700531},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.09322664141654968}],"concepts":[{"id":"https://openalex.org/C173853756","wikidata":"https://www.wikidata.org/wiki/Q86915","display_name":"Dialog box","level":2,"score":0.8522679209709167},{"id":"https://openalex.org/C190954187","wikidata":"https://www.wikidata.org/wiki/Q5270587","display_name":"Dialog system","level":3,"score":0.8021485805511475},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.800238847732544},{"id":"https://openalex.org/C2780451532","wikidata":"https://www.wikidata.org/wiki/Q759676","display_name":"Task (project management)","level":2,"score":0.609417200088501},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.5048678517341614},{"id":"https://openalex.org/C204321447","wikidata":"https://www.wikidata.org/wiki/Q30642","display_name":"Natural language processing","level":1,"score":0.4816259741783142},{"id":"https://openalex.org/C123657996","wikidata":"https://www.wikidata.org/wiki/Q12271","display_name":"Architecture","level":2,"score":0.472050279378891},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.44847556948661804},{"id":"https://openalex.org/C124681953","wikidata":"https://www.wikidata.org/wiki/Q339062","display_name":"Decomposition","level":2,"score":0.44647279381752014},{"id":"https://openalex.org/C28490314","wikidata":"https://www.wikidata.org/wiki/Q189436","display_name":"Speech recognition","level":1,"score":0.42838379740715027},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.0933133065700531},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.09322664141654968},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.0},{"id":"https://openalex.org/C142362112","wikidata":"https://www.wikidata.org/wiki/Q735","display_name":"Art","level":0,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.0},{"id":"https://openalex.org/C153349607","wikidata":"https://www.wikidata.org/wiki/Q36649","display_name":"Visual arts","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.18653/v1/d18-2026","is_oa":true,"landing_page_url":"https://doi.org/10.18653/v1/d18-2026","pdf_url":"https://www.aclweb.org/anthology/D18-2026.pdf","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2018 Conference on Empirical Methods in Natural Language Processing: System Demonstrations","raw_type":"proceedings-article"}],"best_oa_location":{"id":"doi:10.18653/v1/d18-2026","is_oa":true,"landing_page_url":"https://doi.org/10.18653/v1/d18-2026","pdf_url":"https://www.aclweb.org/anthology/D18-2026.pdf","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 2018 Conference on Empirical Methods in Natural Language Processing: System Demonstrations","raw_type":"proceedings-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","score":0.5600000023841858,"display_name":"Quality Education"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2889624421.pdf","grobid_xml":"https://content.openalex.org/works/W2889624421.grobid-xml"},"referenced_works_count":3,"referenced_works":["https://openalex.org/W2127838323","https://openalex.org/W2250539671","https://openalex.org/W2963567240"],"related_works":["https://openalex.org/W48079147","https://openalex.org/W2394821827","https://openalex.org/W2563921006","https://openalex.org/W1963944933","https://openalex.org/W1600043506","https://openalex.org/W2111550420","https://openalex.org/W2549666521","https://openalex.org/W3133893348","https://openalex.org/W2920931047","https://openalex.org/W1977846844"],"abstract_inverted_index":{"This":[0],"paper":[1],"describes":[2],"PizzaPal,":[3],"a":[4],"voice-only":[5],"agent":[6],"for":[7],"ordering":[8],"pizza,":[9],"as":[10,12],"well":[11],"the":[13,22],"Conversational":[14],"AI":[15],"architecture":[16],"built":[17],"at":[18],"b4.ai.":[19],"Based":[20],"on":[21],"principles":[23],"of":[24],"high-density":[25],"conversational":[26,36],"AI,":[27],"it":[28],"supports":[29],"natural":[30],"and":[31,43],"flexible":[32],"interactions":[33],"through":[34],"neural":[35],"language":[37],"understanding,":[38],"robust":[39],"dialog":[40],"state":[41],"tracking,":[42],"hierarchical":[44],"task":[45],"decomposition.":[46]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2020,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}