{"id":"https://openalex.org/W4412889703","doi":"https://doi.org/10.18653/v1/2025.acl-long.1440","title":"Hanging in the Balance: Pivotal Moments in Crisis Counseling Conversations","display_name":"Hanging in the Balance: Pivotal Moments in Crisis Counseling Conversations","publication_year":2025,"publication_date":"2025-01-01","ids":{"openalex":"https://openalex.org/W4412889703","doi":"https://doi.org/10.18653/v1/2025.acl-long.1440"},"language":"en","primary_location":{"id":"doi:10.18653/v1/2025.acl-long.1440","is_oa":true,"landing_page_url":"https://doi.org/10.18653/v1/2025.acl-long.1440","pdf_url":"https://aclanthology.org/2025.acl-long.1440.pdf","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 63rd Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://aclanthology.org/2025.acl-long.1440.pdf","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5016806500","display_name":"Vivian Nguyen","orcid":"https://orcid.org/0000-0003-3833-7947"},"institutions":[{"id":"https://openalex.org/I205783295","display_name":"Cornell University","ror":"https://ror.org/05bnh6r87","country_code":"US","type":"education","lineage":["https://openalex.org/I205783295"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Vivian Nguyen","raw_affiliation_strings":["Cornell University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Cornell University","institution_ids":["https://openalex.org/I205783295"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5076876084","display_name":"Lillian Lee","orcid":"https://orcid.org/0000-0003-4770-1712"},"institutions":[{"id":"https://openalex.org/I205783295","display_name":"Cornell University","ror":"https://ror.org/05bnh6r87","country_code":"US","type":"education","lineage":["https://openalex.org/I205783295"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Lillian Lee","raw_affiliation_strings":["Cornell University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Cornell University","institution_ids":["https://openalex.org/I205783295"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5011012964","display_name":"Cristian Danescu-Niculescu-Mizil","orcid":"https://orcid.org/0000-0001-8533-6627"},"institutions":[{"id":"https://openalex.org/I205783295","display_name":"Cornell University","ror":"https://ror.org/05bnh6r87","country_code":"US","type":"education","lineage":["https://openalex.org/I205783295"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Cristian Danescu-Niculescu-Mizil","raw_affiliation_strings":["Cornell University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Cornell University","institution_ids":["https://openalex.org/I205783295"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I205783295"],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"29801","last_page":"29817"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11295","display_name":"Counseling Practices and Supervision","score":0.7613999843597412,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11295","display_name":"Counseling Practices and Supervision","score":0.7613999843597412,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12245","display_name":"Counseling, Therapy, and Family Dynamics","score":0.6916999816894531,"subfield":{"id":"https://openalex.org/subfields/3203","display_name":"Clinical Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/balance","display_name":"Balance (ability)","score":0.7589254379272461},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.42732158303260803},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.3194940686225891}],"concepts":[{"id":"https://openalex.org/C168031717","wikidata":"https://www.wikidata.org/wiki/Q1530280","display_name":"Balance (ability)","level":2,"score":0.7589254379272461},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.42732158303260803},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3194940686225891},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.18653/v1/2025.acl-long.1440","is_oa":true,"landing_page_url":"https://doi.org/10.18653/v1/2025.acl-long.1440","pdf_url":"https://aclanthology.org/2025.acl-long.1440.pdf","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 63rd Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)","raw_type":"proceedings-article"}],"best_oa_location":{"id":"doi:10.18653/v1/2025.acl-long.1440","is_oa":true,"landing_page_url":"https://doi.org/10.18653/v1/2025.acl-long.1440","pdf_url":"https://aclanthology.org/2025.acl-long.1440.pdf","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 63rd Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)","raw_type":"proceedings-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/5","display_name":"Gender equality","score":0.5799999833106995}],"awards":[{"id":"https://openalex.org/G6493402929","display_name":"CAREER: Conversational Intuition: Modeling Latent Interactional Dynamics to Improve Online Discussions","funder_award_id":"1750615","funder_id":"https://openalex.org/F4320306076","funder_display_name":"National Science Foundation"},{"id":"https://openalex.org/G6671297155","display_name":null,"funder_award_id":"CAREER","funder_id":"https://openalex.org/F4320306076","funder_display_name":"National Science Foundation"}],"funders":[{"id":"https://openalex.org/F4320306076","display_name":"National Science Foundation","ror":"https://ror.org/021nxhr62"},{"id":"https://openalex.org/F4320332237","display_name":"Center for Advanced Study in the Behavioral Sciences, Stanford University","ror":"https://ror.org/00f54p054"},{"id":"https://openalex.org/F4320337515","display_name":"Center for Advanced Study, University of Illinois at Urbana-Champaign","ror":"https://ror.org/047426m28"}],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4412889703.pdf","grobid_xml":"https://content.openalex.org/works/W4412889703.grobid-xml"},"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W4391913857","https://openalex.org/W2358668433","https://openalex.org/W4396701345","https://openalex.org/W2376932109","https://openalex.org/W2001405890","https://openalex.org/W4396696052"],"abstract_inverted_index":{"During":[0],"a":[1,75],"conversation,":[2],"there":[3],"can":[4,21,35],"come":[5],"certain":[6],"moments":[7,39,68,120,153],"where":[8],"its":[9],"outcome":[10,85,157],"hangs":[11],"in":[12,44],"the":[13,23,83,126,145,148,155,159],"balance.In":[14],"these":[15,137],"pivotal":[16,67,78,152],"moments,":[17],"how":[18],"one":[19],"responds":[20],"put":[22],"conversation":[24],"on":[25,89],"substantially":[26],"different":[27,32],"trajectories":[28],"leading":[29],"to":[30,98,117,133,143],"significantly":[31,115],"outcomes.Systems":[33],"that":[34,74,108],"detect":[36],"when":[37],"such":[38,50,66],"arise":[40],"could":[41],"assist":[42],"conversationalists":[43],"domains":[45],"with":[46,111,125],"highly":[47],"consequential":[48],"outcomes,":[49],"as":[51,69],"mental":[52],"health":[53],"crisis":[54,99],"counseling.In":[55],"this":[56],"work,":[57],"we":[58,102],"introduce":[59],"an":[60],"unsupervised":[61],"computational":[62],"method":[63,97],"for":[64],"detecting":[65],"they":[70],"happen.The":[71],"intuition":[72],"is":[73,77,130],"moment":[76],"if":[79],"our":[80,96,123,141],"expectation":[81],"of":[82,158],"conversation's":[84],"varies":[86],"widely":[87],"depending":[88],"what":[90],"might":[91],"be":[92],"said":[93],"next.By":[94],"applying":[95],"counseling":[100],"conversations,":[101],"first":[103],"validate":[104],"it":[105,109],"by":[106,122],"showing":[107],"aligns":[110],"human":[112],"perception-counselors":[113],"take":[114],"longer":[116],"respond":[118],"during":[119,151],"detected":[121],"method-and":[124],"eventual":[127,156],"conversational":[128],"trajectory-which":[129],"more":[131],"likely":[132],"change":[134],"course":[135],"at":[136],"times.We":[138],"then":[139],"use":[140],"framework":[142],"explore":[144],"relation":[146],"between":[147],"counselor's":[149],"response":[150],"and":[154],"session.":[160]},"counts_by_year":[],"updated_date":"2026-07-14T23:27:15.235271","created_date":"2025-10-10T00:00:00"}
