{"id":"https://openalex.org/W4412889851","doi":"https://doi.org/10.18653/v1/2025.acl-long.1323","title":"Controllable and Reliable Knowledge-Intensive Task-Oriented Conversational Agents with Declarative Genie Worksheets","display_name":"Controllable and Reliable Knowledge-Intensive Task-Oriented Conversational Agents with Declarative Genie Worksheets","publication_year":2025,"publication_date":"2025-01-01","ids":{"openalex":"https://openalex.org/W4412889851","doi":"https://doi.org/10.18653/v1/2025.acl-long.1323"},"language":"en","primary_location":{"id":"doi:10.18653/v1/2025.acl-long.1323","is_oa":true,"landing_page_url":"https://doi.org/10.18653/v1/2025.acl-long.1323","pdf_url":"https://aclanthology.org/2025.acl-long.1323.pdf","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 63rd Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)","raw_type":"proceedings-article"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://aclanthology.org/2025.acl-long.1323.pdf","any_repository_has_fulltext":null},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5053483086","display_name":"Harshit Joshi","orcid":"https://orcid.org/0000-0002-3493-9775"},"institutions":[{"id":"https://openalex.org/I97018004","display_name":"Stanford University","ror":"https://ror.org/00f54p054","country_code":"US","type":"education","lineage":["https://openalex.org/I97018004"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Harshit Joshi","raw_affiliation_strings":["Computer Science Department Stanford University , Stanford , CA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Computer Science Department Stanford University , Stanford , CA","institution_ids":["https://openalex.org/I97018004"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100898563","display_name":"Shicheng Liu","orcid":null},"institutions":[{"id":"https://openalex.org/I97018004","display_name":"Stanford University","ror":"https://ror.org/00f54p054","country_code":"US","type":"education","lineage":["https://openalex.org/I97018004"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Shicheng Liu","raw_affiliation_strings":["Computer Science Department Stanford University , Stanford , CA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Computer Science Department Stanford University , Stanford , CA","institution_ids":["https://openalex.org/I97018004"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5037373285","display_name":"James L. Chen","orcid":"https://orcid.org/0000-0002-4095-5202"},"institutions":[{"id":"https://openalex.org/I97018004","display_name":"Stanford University","ror":"https://ror.org/00f54p054","country_code":"US","type":"education","lineage":["https://openalex.org/I97018004"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"James Chen","raw_affiliation_strings":["Computer Science Department Stanford University , Stanford , CA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Computer Science Department Stanford University , Stanford , CA","institution_ids":["https://openalex.org/I97018004"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5119181886","display_name":"Larsen Weigle","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Larsen Weigle","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5002419188","display_name":"Monica S. Lam","orcid":"https://orcid.org/0000-0002-1205-1302"},"institutions":[{"id":"https://openalex.org/I97018004","display_name":"Stanford University","ror":"https://ror.org/00f54p054","country_code":"US","type":"education","lineage":["https://openalex.org/I97018004"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Monica Lam","raw_affiliation_strings":["Computer Science Department Stanford University , Stanford , CA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Computer Science Department Stanford University , Stanford , CA","institution_ids":["https://openalex.org/I97018004"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":true,"cited_by_count":2,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"27264","last_page":"27308"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.9266999959945679,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.9266999959945679,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7910492420196533},{"id":"https://openalex.org/keywords/task","display_name":"Task (project management)","score":0.6739276647567749},{"id":"https://openalex.org/keywords/programming-language","display_name":"Programming language","score":0.5106483101844788},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.35421597957611084},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.3257959485054016},{"id":"https://openalex.org/keywords/systems-engineering","display_name":"Systems engineering","score":0.13545575737953186},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.1115996241569519}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7910492420196533},{"id":"https://openalex.org/C2780451532","wikidata":"https://www.wikidata.org/wiki/Q759676","display_name":"Task (project management)","level":2,"score":0.6739276647567749},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.5106483101844788},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.35421597957611084},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.3257959485054016},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.13545575737953186},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.1115996241569519}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.18653/v1/2025.acl-long.1323","is_oa":true,"landing_page_url":"https://doi.org/10.18653/v1/2025.acl-long.1323","pdf_url":"https://aclanthology.org/2025.acl-long.1323.pdf","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 63rd Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)","raw_type":"proceedings-article"}],"best_oa_location":{"id":"doi:10.18653/v1/2025.acl-long.1323","is_oa":true,"landing_page_url":"https://doi.org/10.18653/v1/2025.acl-long.1323","pdf_url":"https://aclanthology.org/2025.acl-long.1323.pdf","source":null,"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 63rd Annual Meeting of the Association for Computational Linguistics (Volume 1: Long Papers)","raw_type":"proceedings-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","score":0.5,"display_name":"Quality Education"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4412889851.pdf","grobid_xml":"https://content.openalex.org/works/W4412889851.grobid-xml"},"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2390279801","https://openalex.org/W4391913857","https://openalex.org/W2358668433","https://openalex.org/W4396701345","https://openalex.org/W2376932109","https://openalex.org/W3196817267","https://openalex.org/W1976600725"],"abstract_inverted_index":{"Large":[0],"Language":[1],"Models":[2],"can":[3,65],"carry":[4],"out":[5],"humanlike":[6],"conversations":[7],"in":[8],"diverse":[9],"settings,":[10],"responding":[11],"to":[12,109,124,182],"user":[13,112,140],"requests":[14],"for":[15,48,59,161],"tasks":[16],"and":[17,34,69,84,119,158],"knowledge.However,":[18],"existing":[19],"conversational":[20,63,117],"agents":[21,164,172],"implemented":[22],"with":[23,27,31,128,142,151,165,173],"LLMs":[24,108],"often":[25],"struggle":[26],"hallucination,":[28],"following":[29],"instructions":[30],"conditional":[32],"logic,":[33],"integrating":[35],"knowledge":[36],"from":[37,180],"different":[38],"sources.These":[39],"shortcomings":[40],"compromise":[41],"the":[42,104,169],"agents'":[43],"effectiveness,":[44],"rendering":[45],"them":[46],"unsuitable":[47],"deployment.To":[49],"address":[50],"these":[51],"challenges,":[52],"we":[53],"introduce":[54],"Genie,":[55],"a":[56,115,139],"programmable":[57],"framework":[58],"creating":[60],"knowledge-intensive":[61],"task-oriented":[62],"agents.Genie":[64],"handle":[66],"involved":[67],"interactions":[68],"answer":[70],"complex":[71,134],"queries.Unlike":[72],"LLMs,":[73],"it":[74],"delivers":[75],"reliable,":[76],"grounded":[77],"responses":[78,122],"through":[79,97],"advanced":[80],"dialogue":[81,136],"state":[82],"management":[83],"supports":[85],"controllable":[86],"agent":[87],"policies":[88],"via":[89],"its":[90],"declarative":[91],"specification":[92],"-Genie":[93],"Worksheet.This":[94],"is":[95],"achieved":[96],"an":[98],"algorithmic":[99],"runtime":[100],"system":[101],"that":[102],"implements":[103],"developersupplied":[105],"policy,":[106],"limiting":[107],"(1)":[110],"parse":[111],"input":[113],"using":[114],"succinct":[116],"history,":[118],"(2)":[120],"generate":[121],"according":[123],"supplied":[125],"context.Agents":[126],"built":[127],"Genie":[129],"outperform":[130],"SOTA":[131],"methods":[132],"on":[133,145],"logic":[135],"datasets.We":[137],"conducted":[138],"study":[141],"62":[143],"participants":[144],"three":[146,185],"real-life":[147],"applications:":[148],"restaurant":[149],"reservations":[150],"Yelp,":[152],"as":[153,155],"well":[154],"ticket":[156],"submission":[157],"course":[159],"enrollment":[160],"university":[162],"students.Genie":[163],"GPT-4":[166,170],"Turbo":[167,171],"outperformed":[168],"function":[174],"calling,":[175],"improving":[176],"goal":[177],"completion":[178],"rates":[179],"21.8%":[181],"82.8%":[183],"across":[184],"real-world":[186],"tasks.":[187]},"counts_by_year":[{"year":2026,"cited_by_count":2}],"updated_date":"2026-07-17T09:13:05.818461","created_date":"2025-10-10T00:00:00"}
