{"id":"https://openalex.org/W2794548061","doi":"https://doi.org/10.18420/muc2017-up-0179","title":"Messung der User Experience von Services mithilfe des UEQ: Validierung des User Experience Questionnaire zur Anwendung auf Dienstleistungen","display_name":"Messung der User Experience von Services mithilfe des UEQ: Validierung des User Experience Questionnaire zur Anwendung auf Dienstleistungen","publication_year":2017,"publication_date":"2017-01-01","ids":{"openalex":"https://openalex.org/W2794548061","doi":"https://doi.org/10.18420/muc2017-up-0179","mag":"2794548061"},"language":"de","primary_location":{"id":"doi:10.18420/muc2017-up-0179","is_oa":true,"landing_page_url":"https://doi.org/10.18420/muc2017-up-0179","pdf_url":null,"source":{"id":"https://openalex.org/S7407052918","display_name":"Gesellschaft f\u00fcr Informatik (GI)","issn_l":null,"issn":[],"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article-journal"},"type":"article","indexed_in":["datacite"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://doi.org/10.18420/muc2017-up-0179","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5032753692","display_name":"Catherine Alberola","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Alberola, Catherine","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5014269545","display_name":"Henning Brau","orcid":"https://orcid.org/0000-0001-9406-7422"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Brau, Henning","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.32576276,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14389","display_name":"Innovation, Technology, and Society","score":0.9584000110626221,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14389","display_name":"Innovation, Technology, and Society","score":0.9584000110626221,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9417999982833862,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12885","display_name":"Digital Innovation in Industries","score":0.9373999834060669,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5378498435020447},{"id":"https://openalex.org/keywords/user-experience-design","display_name":"User experience design","score":0.5178966522216797},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.2098100483417511}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5378498435020447},{"id":"https://openalex.org/C201025465","wikidata":"https://www.wikidata.org/wiki/Q11248500","display_name":"User experience design","level":2,"score":0.5178966522216797},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.2098100483417511}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.18420/muc2017-up-0179","is_oa":true,"landing_page_url":"https://doi.org/10.18420/muc2017-up-0179","pdf_url":null,"source":{"id":"https://openalex.org/S7407052918","display_name":"Gesellschaft f\u00fcr Informatik (GI)","issn_l":null,"issn":[],"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":null,"raw_source_name":null,"raw_type":"article-journal"},{"id":"mag:2794548061","is_oa":false,"landing_page_url":"https://dblp.uni-trier.de/db/conf/mc/up2017.html#AlberolaB17","pdf_url":null,"source":{"id":"https://openalex.org/S2764486598","display_name":"Usability Professionals","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":null,"raw_source_name":"Usability Professionals","raw_type":null}],"best_oa_location":{"id":"doi:10.18420/muc2017-up-0179","is_oa":true,"landing_page_url":"https://doi.org/10.18420/muc2017-up-0179","pdf_url":null,"source":{"id":"https://openalex.org/S7407052918","display_name":"Gesellschaft f\u00fcr Informatik (GI)","issn_l":null,"issn":[],"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article-journal"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":[],"abstract_inverted_index":{"Im":[0],"Rahmen":[1],"dieser":[2],"Studie":[3,68],"wurde":[4,15],"die":[5,65],"Validit\u00e4t":[6],"des":[7],"UEQ":[8],"zur":[9,41,52],"Anwendung":[10],"auf":[11],"Servicedienstleistungen":[12],"\u00fcberpr\u00fcft.":[13],"Hierbei":[14],"ein":[16],"Service-Prototyp":[17],"in":[18],"Form":[19],"eines":[20],"Messenger-Services":[21],"mithilfe":[22],"der":[23,54,62,67],"Prototyping":[24],"App":[25],"Marvel":[26],"entwickelt":[27],"und":[28,32,38],"anschlie\u00dfend":[29],"von":[30,56],"Experten":[31],"potentiellen":[33],"Nutzern":[34],"mit":[35],"dem":[36],"Fragebogen":[37],"zus\u00e4tzlichen":[39],"Items":[40],"Nutzerzufriedenheit":[42],"bewertet.":[43],"Das":[44],"Messinstrument":[45],"erwies":[46],"sich":[47],"dabei":[48],"als":[49],"teilweise":[50],"valide":[51],"Messung":[53],"UX":[55],"Servicedienstleistungen.":[57],"In":[58],"diesem":[59],"Vortrag":[60],"sollen":[61],"Prototyp":[63],"sowie":[64],"Ergebnisse":[66],"vorgestellt":[69],"werden.":[70],"Abschlie\u00dfend":[71],"werden":[72],"Handlungsempfehlungen":[73],"f\u00fcr":[74],"einen":[75],"zuk\u00fcnftigen":[76],"Einsatz":[77],"aufgezeigt.":[78]},"counts_by_year":[{"year":2024,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}