{"id":"https://openalex.org/W6944641054","doi":"https://doi.org/10.18420/inf2019_60","title":"Text/Conference Paper","display_name":"Text/Conference Paper","publication_year":2019,"publication_date":"2019-01-01","ids":{"openalex":"https://openalex.org/W6944641054","doi":"https://doi.org/10.18420/inf2019_60"},"language":"de","primary_location":{"id":"doi:10.18420/inf2019_60","is_oa":true,"landing_page_url":"https://doi.org/10.18420/inf2019_60","pdf_url":null,"source":{"id":"https://openalex.org/S7407052918","display_name":"Gesellschaft f\u00fcr Informatik (GI)","issn_l":null,"issn":[],"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article-journal"},"type":"article","indexed_in":["datacite"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://doi.org/10.18420/inf2019_60","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"Knote, Robin","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Knote, Robin","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":null,"display_name":"Thies, Laura Friederike","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Thies, Laura Friederike","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":null,"display_name":"S\u00f6llner, Matthias","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"S\u00f6llner, Matthias","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":null,"display_name":"Ro\u00dfnagel, Alexander","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Ro\u00dfnagel, Alexander","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":null,"display_name":"Leimeister, Jan Marco","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Leimeister, Jan Marco","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":5,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.58684076,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":true,"primary_topic":{"id":"https://openalex.org/T12885","display_name":"Digital Innovation in Industries","score":0.12430000305175781,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12885","display_name":"Digital Innovation in Industries","score":0.12430000305175781,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.07810000330209732,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13364","display_name":"Digitalization, Law, and Regulation","score":0.0771000012755394,"subfield":{"id":"https://openalex.org/subfields/3308","display_name":"Law"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.1737000048160553},{"id":"https://openalex.org/keywords/period","display_name":"Period (music)","score":0.16830000281333923}],"concepts":[{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.5199000239372253},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.2711000144481659},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.2498999983072281},{"id":"https://openalex.org/C15708023","wikidata":"https://www.wikidata.org/wiki/Q80083","display_name":"Humanities","level":1,"score":0.18250000476837158},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.17430000007152557},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.1737000048160553},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.17080000042915344},{"id":"https://openalex.org/C29456083","wikidata":"https://www.wikidata.org/wiki/Q1221899","display_name":"Gynecology","level":1,"score":0.17000000178813934},{"id":"https://openalex.org/C2781291010","wikidata":"https://www.wikidata.org/wiki/Q178580","display_name":"Period (music)","level":2,"score":0.16830000281333923},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.15629999339580536}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.18420/inf2019_60","is_oa":true,"landing_page_url":"https://doi.org/10.18420/inf2019_60","pdf_url":null,"source":{"id":"https://openalex.org/S7407052918","display_name":"Gesellschaft f\u00fcr Informatik (GI)","issn_l":null,"issn":[],"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":null,"raw_source_name":null,"raw_type":"article-journal"}],"best_oa_location":{"id":"doi:10.18420/inf2019_60","is_oa":true,"landing_page_url":"https://doi.org/10.18420/inf2019_60","pdf_url":null,"source":{"id":"https://openalex.org/S7407052918","display_name":"Gesellschaft f\u00fcr Informatik (GI)","issn_l":null,"issn":[],"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article-journal"},"sustainable_development_goals":[{"display_name":"Reduced inequalities","score":0.6472936272621155,"id":"https://metadata.un.org/sdg/10"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":[],"abstract_inverted_index":{"Smarte":[0],"pers\u00f6nliche":[1],"Assistenten":[2,67],"von":[3,27,75],"Amazon,":[4],"Google":[5],"und":[6,34,47,57,81],"zahlreichen":[7],"anderen":[8],"Anbietern":[9],"erm\u00f6glichen":[10],"es,":[11],"qualitativ":[12],"hochwertige":[13],"elektronische":[14],"Dienstleistungen":[15],"anzubieten.":[16],"Gleichzeitig":[17],"bringen":[18],"diese":[19],"Systeme":[20],"auch":[21],"viele":[22],"Risiken":[23],"mit":[24,43],"sich.":[25],"Berichte":[26],"diskriminierenden":[28],"oder":[29],"unverst\u00e4ndlichem":[30],"Systemverhalten":[31],"h\u00e4ufen":[32],"sich":[33],"verursachen":[35],"Skepsis":[36],"in":[37],"der":[38],"Gesellschaft.":[39],"Diesen":[40],"Problemen":[41],"kann":[42],"einer":[44],"gleicherma\u00dfen":[45],"rechtsvertr\u00e4glichen":[46],"qualit\u00e4tsorientierten":[48],"ITGestaltung":[49],"entgegengewirkt":[50],"werden.":[51],"In":[52],"diesem":[53],"Beitrag":[54],"werden":[55,70],"Rechtsvertr\u00e4glichkeit":[56],"Dienstleistungsqualit\u00e4t":[58],"als":[59],"elementare":[60],"Ziele":[61],"f\u00fcr":[62,83],"die":[63,73,84],"Gestaltung":[64],"smarter":[65],"pers\u00f6nlicher":[66],"eingef\u00fchrt.":[68],"Zudem":[69],"Zielkonflikte":[71],"wie":[72],"Personalisierung":[74],"Leistungen":[76],"bei":[77],"gleichzeitiger":[78],"Datensparsamkeit":[79],"diskutiert":[80],"Implikationen":[82],"Systemgestaltung":[85],"erl\u00e4utert.":[86]},"counts_by_year":[],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}
