{"id":"https://openalex.org/W2516486149","doi":"https://doi.org/10.1561/2900000005","title":"Information Systems Success Measurement","display_name":"Information Systems Success Measurement","publication_year":2016,"publication_date":"2016-08-25","ids":{"openalex":"https://openalex.org/W2516486149","doi":"https://doi.org/10.1561/2900000005","mag":"2516486149"},"language":"en","primary_location":{"id":"doi:10.1561/2900000005","is_oa":false,"landing_page_url":"https://doi.org/10.1561/2900000005","pdf_url":null,"source":{"id":"https://openalex.org/S4210224760","display_name":"Foundations and Trends\u00ae in Information Systems","issn_l":"2331-1231","issn":["2331-1231","2331-124X"],"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/P4310318575","host_organization_name":"Now Publishers","host_organization_lineage":["https://openalex.org/P4310318575"],"host_organization_lineage_names":["Now Publishers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Foundations and Trends\u00ae in Information Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5029249959","display_name":"William DeLone","orcid":null},"institutions":[{"id":"https://openalex.org/I181401687","display_name":"American University","ror":"https://ror.org/052w4zt36","country_code":"US","type":"education","lineage":["https://openalex.org/I181401687"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"William H. DeLone","raw_affiliation_strings":["American University ,","American University, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"American University ,","institution_ids":["https://openalex.org/I181401687"]},{"raw_affiliation_string":"American University, USA","institution_ids":["https://openalex.org/I181401687"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5101196513","display_name":"Ephraim R. McLean","orcid":null},"institutions":[{"id":"https://openalex.org/I181565077","display_name":"Georgia State University","ror":"https://ror.org/03qt6ba18","country_code":"US","type":"education","lineage":["https://openalex.org/I181565077"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Ephraim R. McLean","raw_affiliation_strings":["Georgia State University ,","Georgia State University, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Georgia State University ,","institution_ids":["https://openalex.org/I181565077"]},{"raw_affiliation_string":"Georgia State University, USA","institution_ids":["https://openalex.org/I181565077"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":35.2504,"has_fulltext":false,"cited_by_count":469,"citation_normalized_percentile":{"value":0.99766029,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":100},"biblio":{"volume":"2","issue":"1","first_page":"1","last_page":"116"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9343000054359436,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9343000054359436,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/section","display_name":"Section (typography)","score":0.722054123878479},{"id":"https://openalex.org/keywords/information-system","display_name":"Information system","score":0.6838175654411316},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5478522181510925},{"id":"https://openalex.org/keywords/field","display_name":"Field (mathematics)","score":0.5232573747634888},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4495125114917755},{"id":"https://openalex.org/keywords/management-information-systems","display_name":"Management information systems","score":0.4481838047504425},{"id":"https://openalex.org/keywords/performance-measurement","display_name":"Performance measurement","score":0.4324369430541992},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.41897502541542053},{"id":"https://openalex.org/keywords/success-factors","display_name":"Success factors","score":0.41624897718429565},{"id":"https://openalex.org/keywords/management-science","display_name":"Management science","score":0.39516177773475647},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.2853319048881531},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.1780637800693512},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.13639402389526367}],"concepts":[{"id":"https://openalex.org/C2780129039","wikidata":"https://www.wikidata.org/wiki/Q1931107","display_name":"Section (typography)","level":2,"score":0.722054123878479},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.6838175654411316},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5478522181510925},{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.5232573747634888},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4495125114917755},{"id":"https://openalex.org/C29848774","wikidata":"https://www.wikidata.org/wiki/Q61905","display_name":"Management information systems","level":3,"score":0.4481838047504425},{"id":"https://openalex.org/C141571065","wikidata":"https://www.wikidata.org/wiki/Q1771949","display_name":"Performance measurement","level":2,"score":0.4324369430541992},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.41897502541542053},{"id":"https://openalex.org/C2985625233","wikidata":"https://www.wikidata.org/wiki/Q7632539","display_name":"Success factors","level":2,"score":0.41624897718429565},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.39516177773475647},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.2853319048881531},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.1780637800693512},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.13639402389526367},{"id":"https://openalex.org/C178550888","wikidata":"https://www.wikidata.org/wiki/Q2043282","display_name":"Business administration","level":1,"score":0.0},{"id":"https://openalex.org/C202444582","wikidata":"https://www.wikidata.org/wiki/Q837863","display_name":"Pure mathematics","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.1561/2900000005","is_oa":false,"landing_page_url":"https://doi.org/10.1561/2900000005","pdf_url":null,"source":{"id":"https://openalex.org/S4210224760","display_name":"Foundations and Trends\u00ae in Information Systems","issn_l":"2331-1231","issn":["2331-1231","2331-124X"],"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/P4310318575","host_organization_name":"Now Publishers","host_organization_lineage":["https://openalex.org/P4310318575"],"host_organization_lineage_names":["Now Publishers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Foundations and Trends\u00ae in Information Systems","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:now:fntisy:2900000005","is_oa":false,"landing_page_url":"http://doi.org/10.1561/2900000005","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"article"},{"id":"pmh:oai:aleph.bib-bvb.de:BVB01-029211908","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"text"},{"id":"pmh:oai:cds.cern.ch:2762137","is_oa":false,"landing_page_url":"http://cds.cern.ch/record/2762137","pdf_url":null,"source":{"id":"https://openalex.org/S4306402195","display_name":"CERN Document Server (European Organization for Nuclear Research)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I67311998","host_organization_name":"European Organization for Nuclear Research","host_organization_lineage":["https://openalex.org/I67311998"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2184817066","https://openalex.org/W4295836778","https://openalex.org/W182423619","https://openalex.org/W582606261","https://openalex.org/W2003325800","https://openalex.org/W2181808384","https://openalex.org/W2898377102","https://openalex.org/W4232845001","https://openalex.org/W2118490372","https://openalex.org/W585851556"],"abstract_inverted_index":{"Researchers":[0],"and":[1,24,41,60,80,83,103],"practitioners":[2],"alike":[3],"face":[4],"a":[5],"daunting":[6],"challenge":[7],"when":[8],"evaluating":[9],"the":[10,28,37,49,71],"\u201csuccess\u201d":[11],"of":[12,17,27,31,43,51,91],"information":[13,44,77],"systems.":[14],"The":[15,67],"purpose":[16],"this":[18],"monograph":[19,47,68],"is":[20,95],"to":[21,97],"deepen,":[22],"researchers":[23,102],"practitioners,":[25],"understanding":[26],"complex":[29],"nature":[30],"IS":[32,52,64,92],"success":[33,53,65,73,79,93],"measurement":[34,54,82,94,99],"driven":[35],"by":[36],"constantly":[38],"changing":[39],"role":[40],"use":[42],"technology.":[45],"This":[46,88],"covers":[48],"history":[50],"as":[55,57],"well":[56],"recent":[58],"trends":[59],"future":[61],"expectations":[62],"for":[63,86],"measurement.":[66],"also":[69],"identifies":[70],"critical":[72],"factors":[74],"that":[75],"drive":[76],"system":[78],"provides":[81],"evaluation":[84],"guidance":[85],"practitioners.":[87],"comprehensive":[89],"study":[90],"designed":[96],"improve":[98],"practice":[100],"among":[101],"managers.":[104]},"counts_by_year":[{"year":2026,"cited_by_count":33},{"year":2025,"cited_by_count":52},{"year":2024,"cited_by_count":69},{"year":2023,"cited_by_count":66},{"year":2022,"cited_by_count":61},{"year":2021,"cited_by_count":52},{"year":2020,"cited_by_count":56},{"year":2019,"cited_by_count":38},{"year":2018,"cited_by_count":23},{"year":2017,"cited_by_count":18},{"year":2016,"cited_by_count":1}],"updated_date":"2026-08-11T07:18:39.950985","created_date":"2025-10-10T00:00:00"}
