{"id":"https://openalex.org/W4387608583","doi":"https://doi.org/10.15439/2023f2907","title":"Employee Technostress in South Africa\u2019s Hybrid Workplaces: Causes and Coping Mechanisms","display_name":"Employee Technostress in South Africa\u2019s Hybrid Workplaces: Causes and Coping Mechanisms","publication_year":2023,"publication_date":"2023-09-26","ids":{"openalex":"https://openalex.org/W4387608583","doi":"https://doi.org/10.15439/2023f2907"},"language":"en","primary_location":{"id":"doi:10.15439/2023f2907","is_oa":true,"landing_page_url":"https://doi.org/10.15439/2023f2907","pdf_url":"https://annals-csis.org/proceedings/2023/drp/pdf/2907.pdf","source":{"id":"https://openalex.org/S4220651875","display_name":"Annals of Computer Science and Information Systems","issn_l":"2300-5963","issn":["2300-5963"],"is_oa":true,"is_in_doaj":true,"is_core":false,"host_organization":"https://openalex.org/P4310317484","host_organization_name":"Polskie Towarzystwo Informatyczne","host_organization_lineage":["https://openalex.org/P4310317484"],"host_organization_lineage_names":["Polskie Towarzystwo Informatyczne"],"type":"conference"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Annals of Computer Science and Information Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://annals-csis.org/proceedings/2023/drp/pdf/2907.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5093057101","display_name":"Shelley Dowrie","orcid":"https://orcid.org/0009-0007-7391-1998"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Shelley Dowrie","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5015262738","display_name":"Jean-Paul Van Belle","orcid":"https://orcid.org/0000-0002-9140-0143"},"institutions":[{"id":"https://openalex.org/I157614274","display_name":"University of Cape Town","ror":"https://ror.org/03p74gp79","country_code":"ZA","type":"education","lineage":["https://openalex.org/I157614274"]},{"id":"https://openalex.org/I69552723","display_name":"University of Pretoria","ror":"https://ror.org/00g0p6g84","country_code":"ZA","type":"education","lineage":["https://openalex.org/I69552723"]}],"countries":["ZA"],"is_corresponding":false,"raw_author_name":"Jean-Paul Van Belle","raw_affiliation_strings":["Department of Informatics, University of Pretoria, Lynnwood Road, Pretoria, 0001, South Africa","Dept. of Information Systems, University of Cape Town, Rondebosch, 7701, South Africa"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Informatics, University of Pretoria, Lynnwood Road, Pretoria, 0001, South Africa","institution_ids":["https://openalex.org/I69552723"]},{"raw_affiliation_string":"Dept. of Information Systems, University of Cape Town, Rondebosch, 7701, South Africa","institution_ids":["https://openalex.org/I157614274"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5018522804","display_name":"Marita Turpin","orcid":"https://orcid.org/0000-0002-4425-2010"},"institutions":[{"id":"https://openalex.org/I157614274","display_name":"University of Cape Town","ror":"https://ror.org/03p74gp79","country_code":"ZA","type":"education","lineage":["https://openalex.org/I157614274"]},{"id":"https://openalex.org/I69552723","display_name":"University of Pretoria","ror":"https://ror.org/00g0p6g84","country_code":"ZA","type":"education","lineage":["https://openalex.org/I69552723"]}],"countries":["ZA"],"is_corresponding":false,"raw_author_name":"Marita Turpin","raw_affiliation_strings":["Department of Informatics, University of Pretoria, Lynnwood Road, Pretoria, 0001, South Africa","Dept. of Information Systems, University of Cape Town, Rondebosch, 7701, South Africa"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Informatics, University of Pretoria, Lynnwood Road, Pretoria, 0001, South Africa","institution_ids":["https://openalex.org/I69552723"]},{"raw_affiliation_string":"Dept. of Information Systems, University of Cape Town, Rondebosch, 7701, South Africa","institution_ids":["https://openalex.org/I157614274"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.0,"has_fulltext":true,"cited_by_count":2,"citation_normalized_percentile":{"value":0.8,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":95},"biblio":{"volume":"35","issue":null,"first_page":"943","last_page":"947"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13585","display_name":"Technostress in Professional Settings","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13585","display_name":"Technostress in Professional Settings","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12704","display_name":"Stress and Burnout Research","score":0.9370999932289124,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10809","display_name":"Occupational Health and Safety Research","score":0.9276999831199646,"subfield":{"id":"https://openalex.org/subfields/3614","display_name":"Radiological and Ultrasound Technology"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/technostress","display_name":"Technostress","score":0.9636024236679077},{"id":"https://openalex.org/keywords/coping","display_name":"Coping (psychology)","score":0.6485774517059326},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.41585415601730347},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.32248619198799133},{"id":"https://openalex.org/keywords/clinical-psychology","display_name":"Clinical psychology","score":0.0773264467716217}],"concepts":[{"id":"https://openalex.org/C2778399959","wikidata":"https://www.wikidata.org/wiki/Q586162","display_name":"Technostress","level":2,"score":0.9636024236679077},{"id":"https://openalex.org/C73282008","wikidata":"https://www.wikidata.org/wiki/Q1759895","display_name":"Coping (psychology)","level":2,"score":0.6485774517059326},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.41585415601730347},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.32248619198799133},{"id":"https://openalex.org/C70410870","wikidata":"https://www.wikidata.org/wiki/Q199906","display_name":"Clinical psychology","level":1,"score":0.0773264467716217},{"id":"https://openalex.org/C118552586","wikidata":"https://www.wikidata.org/wiki/Q7867","display_name":"Psychiatry","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.15439/2023f2907","is_oa":true,"landing_page_url":"https://doi.org/10.15439/2023f2907","pdf_url":"https://annals-csis.org/proceedings/2023/drp/pdf/2907.pdf","source":{"id":"https://openalex.org/S4220651875","display_name":"Annals of Computer Science and Information Systems","issn_l":"2300-5963","issn":["2300-5963"],"is_oa":true,"is_in_doaj":true,"is_core":false,"host_organization":"https://openalex.org/P4310317484","host_organization_name":"Polskie Towarzystwo Informatyczne","host_organization_lineage":["https://openalex.org/P4310317484"],"host_organization_lineage_names":["Polskie Towarzystwo Informatyczne"],"type":"conference"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Annals of Computer Science and Information Systems","raw_type":"proceedings-article"},{"id":"pmh:oai:doaj.org/article:c7ac34d551e244799430faf10f6ea2d0","is_oa":true,"landing_page_url":"https://doaj.org/article/c7ac34d551e244799430faf10f6ea2d0","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Annals of computer science and information systems, Vol 35, Pp 943-947 (2023)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.15439/2023f2907","is_oa":true,"landing_page_url":"https://doi.org/10.15439/2023f2907","pdf_url":"https://annals-csis.org/proceedings/2023/drp/pdf/2907.pdf","source":{"id":"https://openalex.org/S4220651875","display_name":"Annals of Computer Science and Information Systems","issn_l":"2300-5963","issn":["2300-5963"],"is_oa":true,"is_in_doaj":true,"is_core":false,"host_organization":"https://openalex.org/P4310317484","host_organization_name":"Polskie Towarzystwo Informatyczne","host_organization_lineage":["https://openalex.org/P4310317484"],"host_organization_lineage_names":["Polskie Towarzystwo Informatyczne"],"type":"conference"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Annals of Computer Science and Information Systems","raw_type":"proceedings-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","score":0.5600000023841858,"display_name":"Decent work and economic growth"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4387608583.pdf"},"referenced_works_count":17,"referenced_works":["https://openalex.org/W1598829572","https://openalex.org/W2158083841","https://openalex.org/W2302593084","https://openalex.org/W2769314241","https://openalex.org/W2772127651","https://openalex.org/W2778124374","https://openalex.org/W2898809334","https://openalex.org/W3000255801","https://openalex.org/W3043913182","https://openalex.org/W3097441773","https://openalex.org/W3115476988","https://openalex.org/W3117614888","https://openalex.org/W3124480050","https://openalex.org/W3144972267","https://openalex.org/W3171762206","https://openalex.org/W3194545233","https://openalex.org/W3211366073"],"related_works":["https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2212346408","https://openalex.org/W1534474695","https://openalex.org/W4321485552","https://openalex.org/W4285804237","https://openalex.org/W2098788060","https://openalex.org/W2049537972","https://openalex.org/W2766840","https://openalex.org/W2405948830"],"abstract_inverted_index":{"During":[0],"the":[1,36,43,58],"COVID-19":[2],"pandemic,":[3],"South":[4,124],"African":[5,125],"organisations":[6],"were":[7,62],"forced":[8],"to":[9,117,120],"provide":[10],"suitable":[11],"working":[12,22,40,75,91],"conditions":[13],"for":[14,84],"its":[15],"employees.The":[16],"increased":[17],"reliance":[18],"on":[19],"technology":[20],"while":[21],"from":[23],"home":[24],"resulted":[25],"in":[26],"technostress.This":[27],"paper":[28],"considers":[29],"how":[30,50],"technostress":[31,47,56],"experiences":[32,48],"have":[33],"evolved":[34],"under":[35,57,76],"newly":[37],"adopted":[38,131],"hybrid":[39,59,78,90],"model.It":[41],"investigates":[42],"underlying":[44],"causes":[45,93],"of":[46,94,98,111],"and":[49,64,80,104,133,140],"employees":[51,130],"are":[52,73],"currently":[53,74],"coping":[54,135,142],"with":[55,66,128],"model.Semi-structured":[60],"interviews":[61],"conducted":[63],"supplemented":[65],"secondary":[67],"data":[68],"provided":[69],"by":[70,138],"respondents":[71],"who":[72,81],"a":[77,109,122],"model":[79],"use":[82],"ICTs":[83],"work":[85],"purposes.The":[86],"findings":[87],"reveal":[88],"several":[89],"specific":[92,123],"technostress,":[95,129],"including":[96],"instances":[97],"stressful":[99],"workstation":[100],"setups,":[101],"office":[102],"disruptions":[103],"power":[105,114],"outage":[106],"issues":[107],"as":[108],"result":[110],"loadshedding":[112,118],"(rolling":[113],"blackouts).Stresses":[115],"related":[116],"appear":[119],"be":[121],"issue.To":[126],"deal":[127],"reactive":[132],"proactive":[134],"behaviours":[136],"driven":[137],"problemfocused":[139],"emotion-focused":[141],"strategies":[143],"respectively.":[144]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}
