{"id":"https://openalex.org/W2757386510","doi":"https://doi.org/10.15439/2017f410","title":"IT Governance Program and Improvements in Brazilian Small Business: Viability and Case Study","display_name":"IT Governance Program and Improvements in Brazilian Small Business: Viability and Case Study","publication_year":2017,"publication_date":"2017-09-24","ids":{"openalex":"https://openalex.org/W2757386510","doi":"https://doi.org/10.15439/2017f410","mag":"2757386510"},"language":"en","primary_location":{"id":"doi:10.15439/2017f410","is_oa":true,"landing_page_url":"https://doi.org/10.15439/2017f410","pdf_url":"https://annals-csis.org/proceedings/2017/drp/pdf/410.pdf","source":{"id":"https://openalex.org/S4220651875","display_name":"Annals of Computer Science and Information Systems","issn_l":"2300-5963","issn":["2300-5963"],"is_oa":true,"is_in_doaj":true,"is_core":false,"host_organization":"https://openalex.org/P4310317484","host_organization_name":"Polskie Towarzystwo Informatyczne","host_organization_lineage":["https://openalex.org/P4310317484"],"host_organization_lineage_names":["Polskie Towarzystwo Informatyczne"],"type":"conference"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Annals of Computer Science and Information Systems","raw_type":"proceedings-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://annals-csis.org/proceedings/2017/drp/pdf/410.pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5059351121","display_name":"Daniel A. M. Aguillar","orcid":null},"institutions":[{"id":"https://openalex.org/I4210142765","display_name":"Instituto de Pesquisas Tecnol\u00f3gicas","ror":"https://ror.org/041mvdf76","country_code":"BR","type":"facility","lineage":["https://openalex.org/I4210142765"]}],"countries":["BR"],"is_corresponding":true,"raw_author_name":"Daniel A. M. Aguillar","raw_affiliation_strings":["Instituto de Pesquisas Tecnolgicas de So Paulo -IPT Av. Almeida Prado, 532 -Butant, So Paulo -SP -Brazil","Instituto de Pesquisas Tecnol\u00f3gicas de S\u00e3o Paulo - IPT, Av. Almeida Prado, 532 - Butant\u00e3, S\u00e3o Paulo - SP - Brazil"],"affiliations":[{"raw_affiliation_string":"Instituto de Pesquisas Tecnolgicas de So Paulo -IPT Av. Almeida Prado, 532 -Butant, So Paulo -SP -Brazil","institution_ids":["https://openalex.org/I4210142765"]},{"raw_affiliation_string":"Instituto de Pesquisas Tecnol\u00f3gicas de S\u00e3o Paulo - IPT, Av. Almeida Prado, 532 - Butant\u00e3, S\u00e3o Paulo - SP - Brazil","institution_ids":["https://openalex.org/I4210142765"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5068454282","display_name":"Isabel Murakami","orcid":null},"institutions":[{"id":"https://openalex.org/I4210142765","display_name":"Instituto de Pesquisas Tecnol\u00f3gicas","ror":"https://ror.org/041mvdf76","country_code":"BR","type":"facility","lineage":["https://openalex.org/I4210142765"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Isabel Murakami","raw_affiliation_strings":["Instituto de Pesquisas Tecnolgicas de So Paulo -IPT Av. Almeida Prado, 532 -Butant, So Paulo -SP -Brazil","Instituto de Pesquisas Tecnol\u00f3gicas de S\u00e3o Paulo - IPT, Av. Almeida Prado, 532 - Butant\u00e3, S\u00e3o Paulo - SP - Brazil"],"affiliations":[{"raw_affiliation_string":"Instituto de Pesquisas Tecnolgicas de So Paulo -IPT Av. Almeida Prado, 532 -Butant, So Paulo -SP -Brazil","institution_ids":["https://openalex.org/I4210142765"]},{"raw_affiliation_string":"Instituto de Pesquisas Tecnol\u00f3gicas de S\u00e3o Paulo - IPT, Av. Almeida Prado, 532 - Butant\u00e3, S\u00e3o Paulo - SP - Brazil","institution_ids":["https://openalex.org/I4210142765"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5027050242","display_name":"Pedro Manso","orcid":null},"institutions":[{"id":"https://openalex.org/I4210142765","display_name":"Instituto de Pesquisas Tecnol\u00f3gicas","ror":"https://ror.org/041mvdf76","country_code":"BR","type":"facility","lineage":["https://openalex.org/I4210142765"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Pedro Manso Junior","raw_affiliation_strings":["Instituto de Pesquisas Tecnol\u00f3gicas de S\u00e3o Paulo - IPT, Av. Almeida Prado, 532 - Butant\u00e3, S\u00e3o Paulo - SP - Brazil"],"affiliations":[{"raw_affiliation_string":"Instituto de Pesquisas Tecnol\u00f3gicas de S\u00e3o Paulo - IPT, Av. Almeida Prado, 532 - Butant\u00e3, S\u00e3o Paulo - SP - Brazil","institution_ids":["https://openalex.org/I4210142765"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5046773384","display_name":"Pl\u00ednio Thomaz Aquino","orcid":"https://orcid.org/0000-0002-5100-7443"},"institutions":[{"id":"https://openalex.org/I139221136","display_name":"Centro Universit\u00e1rio FEI","ror":"https://ror.org/007kf5222","country_code":"BR","type":"education","lineage":["https://openalex.org/I139221136"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Plinio Thomaz Aquino Jr.","raw_affiliation_strings":["Centro Universitario FEI, Funda\u00e7\u00e3o Educacional Inaciana Pe. Saboia de Medeiros Av. Humberto A. Castelo Branco, 3972 - 09850-901 S\u00e3o Bernardo Campo - SP - Brazil"],"affiliations":[{"raw_affiliation_string":"Centro Universitario FEI, Funda\u00e7\u00e3o Educacional Inaciana Pe. Saboia de Medeiros Av. Humberto A. Castelo Branco, 3972 - 09850-901 S\u00e3o Bernardo Campo - SP - Brazil","institution_ids":["https://openalex.org/I139221136"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5059351121"],"corresponding_institution_ids":["https://openalex.org/I4210142765"],"apc_list":null,"apc_paid":null,"fwci":0.8874,"has_fulltext":true,"cited_by_count":3,"citation_normalized_percentile":{"value":0.72866894,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":"11","issue":null,"first_page":"961","last_page":"964"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9958999752998352,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9958999752998352,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9958000183105469,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.993399977684021,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/cobit","display_name":"COBIT","score":0.9103776812553406},{"id":"https://openalex.org/keywords/pdca","display_name":"PDCA","score":0.7916101813316345},{"id":"https://openalex.org/keywords/agile-software-development","display_name":"Agile software development","score":0.7474550008773804},{"id":"https://openalex.org/keywords/scrum","display_name":"Scrum","score":0.732787013053894},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.732420802116394},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5346217751502991},{"id":"https://openalex.org/keywords/corporate-governance","display_name":"Corporate governance","score":0.4401895999908447},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4323852062225342},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.42466339468955994},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4188503623008728},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3781794011592865},{"id":"https://openalex.org/keywords/quality-management","display_name":"Quality management","score":0.19436195492744446},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.151192307472229},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.1425361931324005},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.13232117891311646},{"id":"https://openalex.org/keywords/software-development","display_name":"Software development","score":0.12139800190925598},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.08722522854804993}],"concepts":[{"id":"https://openalex.org/C2776723946","wikidata":"https://www.wikidata.org/wiki/Q544025","display_name":"COBIT","level":3,"score":0.9103776812553406},{"id":"https://openalex.org/C66882329","wikidata":"https://www.wikidata.org/wiki/Q820214","display_name":"PDCA","level":4,"score":0.7916101813316345},{"id":"https://openalex.org/C14185376","wikidata":"https://www.wikidata.org/wiki/Q30232","display_name":"Agile software development","level":2,"score":0.7474550008773804},{"id":"https://openalex.org/C147579259","wikidata":"https://www.wikidata.org/wiki/Q460387","display_name":"Scrum","level":4,"score":0.732787013053894},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.732420802116394},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5346217751502991},{"id":"https://openalex.org/C39389867","wikidata":"https://www.wikidata.org/wiki/Q380767","display_name":"Corporate governance","level":2,"score":0.4401895999908447},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4323852062225342},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.42466339468955994},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4188503623008728},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3781794011592865},{"id":"https://openalex.org/C71405471","wikidata":"https://www.wikidata.org/wiki/Q757012","display_name":"Quality management","level":3,"score":0.19436195492744446},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.151192307472229},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.1425361931324005},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.13232117891311646},{"id":"https://openalex.org/C529173508","wikidata":"https://www.wikidata.org/wiki/Q638608","display_name":"Software development","level":3,"score":0.12139800190925598},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.08722522854804993},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.15439/2017f410","is_oa":true,"landing_page_url":"https://doi.org/10.15439/2017f410","pdf_url":"https://annals-csis.org/proceedings/2017/drp/pdf/410.pdf","source":{"id":"https://openalex.org/S4220651875","display_name":"Annals of Computer Science and Information Systems","issn_l":"2300-5963","issn":["2300-5963"],"is_oa":true,"is_in_doaj":true,"is_core":false,"host_organization":"https://openalex.org/P4310317484","host_organization_name":"Polskie Towarzystwo Informatyczne","host_organization_lineage":["https://openalex.org/P4310317484"],"host_organization_lineage_names":["Polskie Towarzystwo Informatyczne"],"type":"conference"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Annals of Computer Science and Information Systems","raw_type":"proceedings-article"}],"best_oa_location":{"id":"doi:10.15439/2017f410","is_oa":true,"landing_page_url":"https://doi.org/10.15439/2017f410","pdf_url":"https://annals-csis.org/proceedings/2017/drp/pdf/410.pdf","source":{"id":"https://openalex.org/S4220651875","display_name":"Annals of Computer Science and Information Systems","issn_l":"2300-5963","issn":["2300-5963"],"is_oa":true,"is_in_doaj":true,"is_core":false,"host_organization":"https://openalex.org/P4310317484","host_organization_name":"Polskie Towarzystwo Informatyczne","host_organization_lineage":["https://openalex.org/P4310317484"],"host_organization_lineage_names":["Polskie Towarzystwo Informatyczne"],"type":"conference"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Annals of Computer Science and Information Systems","raw_type":"proceedings-article"},"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.46000000834465027}],"awards":[],"funders":[{"id":"https://openalex.org/F4320320997","display_name":"Funda\u00e7\u00e3o de Amparo \u00e0 Pesquisa do Estado de S\u00e3o Paulo","ror":"https://ror.org/02ddkpn78"}],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2757386510.pdf","grobid_xml":"https://content.openalex.org/works/W2757386510.grobid-xml"},"referenced_works_count":13,"referenced_works":["https://openalex.org/W158514821","https://openalex.org/W205194952","https://openalex.org/W1529465401","https://openalex.org/W1966573714","https://openalex.org/W1983315686","https://openalex.org/W2064062743","https://openalex.org/W2099161823","https://openalex.org/W2147198892","https://openalex.org/W2369982078","https://openalex.org/W2551666042","https://openalex.org/W2600772814","https://openalex.org/W3104854141","https://openalex.org/W6608368530"],"related_works":["https://openalex.org/W2163002387","https://openalex.org/W3679324","https://openalex.org/W2149443267","https://openalex.org/W1974134408","https://openalex.org/W2901162910","https://openalex.org/W2067177226","https://openalex.org/W3194228821","https://openalex.org/W18636268","https://openalex.org/W3208405049","https://openalex.org/W3092044547"],"abstract_inverted_index":{"Small":[0],"companies":[1],"have":[2,31,50],"the":[3,38,81,98,105,115,122,133],"potential":[4],"to":[5,30,51,90,103,140],"be":[6],"agile,":[7],"flexible":[8],"and":[9,69,128,144],"informal":[10],"because":[11,27],"they":[12,28],"are":[13],"usually":[14,20],"formed":[15],"by":[16],"few":[17],"members.":[18],"This":[19,74],"creates":[21],"more":[22,32],"synergy":[23],"among":[24,56],"these":[25],"professionals":[26,49],"tend":[29],"than":[33],"a":[34,77],"single":[35],"role":[36,42],"inside":[37],"company.":[39,100],"With":[40],"such":[41],"versatility,":[43],"it":[44,119,129],"is":[45],"understandable":[46],"that":[47,61,94],"those":[48],"multitask/split":[52],"their":[53],"working":[54],"hours":[55],"different":[57],"kinds":[58],"of":[59,71,125,135],"demands:":[60],"may":[62],"cause":[63],"difficulties":[64],"in":[65],"planning,":[66],"development,":[67],"verification":[68],"improvement":[70,96,127],"internal":[72,92,142],"processes.":[73,145],"article":[75],"brings":[76],"case":[78],"study":[79],"where":[80],"COBIT":[82],"5.0":[83],"toolkit":[84],"(Process":[85],"Assessment":[86],"Model)":[87],"was":[88,112,120,130],"used":[89],"identify":[91],"processes":[93],"needed":[95],"within":[97],"studied":[99],"In":[101],"order":[102],"improve":[104],"selected":[106],"processes,":[107],"ABNT":[108],"NBR":[109],"ISO/IEC":[110],"12207":[111],"tailored":[113],"concerning":[114],"company's":[116],"needs.":[117],"Additionally,":[118],"applied":[121],"PDCA":[123],"cycle":[124],"continuous":[126],"also":[131],"proposed":[132],"adoption":[134],"an":[136],"agile":[137],"method,":[138],"SCRUM,":[139],"integrate":[141],"activities":[143]},"counts_by_year":[{"year":2022,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}