{"id":"https://openalex.org/W3181106751","doi":"https://doi.org/10.15388/21-infor455","title":"New Approach for Quality Function Deployment Using Linguistic Z-Numbers and EDAS Method","display_name":"New Approach for Quality Function Deployment Using Linguistic Z-Numbers and EDAS Method","publication_year":2021,"publication_date":"2021-01-01","ids":{"openalex":"https://openalex.org/W3181106751","doi":"https://doi.org/10.15388/21-infor455","mag":"3181106751"},"language":"en","primary_location":{"id":"doi:10.15388/21-infor455","is_oa":true,"landing_page_url":"https://doi.org/10.15388/21-infor455","pdf_url":"https://informatica.vu.lt/journal/INFORMATICA/article/1224/file/pdf","source":{"id":"https://openalex.org/S57195646","display_name":"Informatica","issn_l":"0868-4952","issn":["0868-4952","1822-8844"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310318577","host_organization_name":"IOS Press","host_organization_lineage":["https://openalex.org/P4310318577"],"host_organization_lineage_names":["IOS Press"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Informatica","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://informatica.vu.lt/journal/INFORMATICA/article/1224/file/pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5074496060","display_name":"Ling\u2010Xiang Mao","orcid":null},"institutions":[{"id":"https://openalex.org/I4472751","display_name":"Anhui Normal University","ror":"https://ror.org/05fsfvw79","country_code":"CN","type":"education","lineage":["https://openalex.org/I4472751"]},{"id":"https://openalex.org/I113940042","display_name":"Shanghai University","ror":"https://ror.org/006teas31","country_code":"CN","type":"education","lineage":["https://openalex.org/I113940042"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Ling-Xiang Mao","raw_affiliation_strings":["School of Economics and Management, Anhui Normal University, Wuhu 241002, PR China","School of Management, Shanghai University, Shanghai 200444, PR China"],"affiliations":[{"raw_affiliation_string":"School of Economics and Management, Anhui Normal University, Wuhu 241002, PR China","institution_ids":["https://openalex.org/I4472751"]},{"raw_affiliation_string":"School of Management, Shanghai University, Shanghai 200444, PR China","institution_ids":["https://openalex.org/I113940042"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5022670056","display_name":"Ran Liu","orcid":"https://orcid.org/0000-0002-7422-8476"},"institutions":[{"id":"https://openalex.org/I113940042","display_name":"Shanghai University","ror":"https://ror.org/006teas31","country_code":"CN","type":"education","lineage":["https://openalex.org/I113940042"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Ran Liu","raw_affiliation_strings":["School of Management, Shanghai University, Shanghai 200444, PR China"],"affiliations":[{"raw_affiliation_string":"School of Management, Shanghai University, Shanghai 200444, PR China","institution_ids":["https://openalex.org/I113940042"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5062944653","display_name":"Xun Mou","orcid":"https://orcid.org/0000-0002-7505-0796"},"institutions":[{"id":"https://openalex.org/I113940042","display_name":"Shanghai University","ror":"https://ror.org/006teas31","country_code":"CN","type":"education","lineage":["https://openalex.org/I113940042"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Xun Mou","raw_affiliation_strings":["School of Management, Shanghai University, Shanghai 200444, PR China"],"affiliations":[{"raw_affiliation_string":"School of Management, Shanghai University, Shanghai 200444, PR China","institution_ids":["https://openalex.org/I113940042"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5046476267","display_name":"Hu\u2010Chen Liu","orcid":"https://orcid.org/0000-0003-4566-2107"},"institutions":[{"id":"https://openalex.org/I116953780","display_name":"Tongji University","ror":"https://ror.org/03rc6as71","country_code":"CN","type":"education","lineage":["https://openalex.org/I116953780"]},{"id":"https://openalex.org/I55538621","display_name":"China Jiliang University","ror":"https://ror.org/05v1y0t93","country_code":"CN","type":"education","lineage":["https://openalex.org/I55538621"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Hu-Chen Liu","raw_affiliation_strings":["College of Economics and Management, China Jiliang University, Zhejiang 310018, PR China","School of Economics and Management, Tongji University, Shanghai 200092, PR China"],"affiliations":[{"raw_affiliation_string":"College of Economics and Management, China Jiliang University, Zhejiang 310018, PR China","institution_ids":["https://openalex.org/I55538621"]},{"raw_affiliation_string":"School of Economics and Management, Tongji University, Shanghai 200092, PR China","institution_ids":["https://openalex.org/I116953780"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5074496060"],"corresponding_institution_ids":["https://openalex.org/I113940042","https://openalex.org/I4472751"],"apc_list":null,"apc_paid":null,"fwci":6.9792,"has_fulltext":true,"cited_by_count":29,"citation_normalized_percentile":{"value":0.96628905,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"565","last_page":"582"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12945","display_name":"Quality Function Deployment in Product Design","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12945","display_name":"Quality Function Deployment in Product Design","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10050","display_name":"Multi-Criteria Decision Making","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12709","display_name":"Optimization and Mathematical Programming","score":0.9495000243186951,"subfield":{"id":"https://openalex.org/subfields/2207","display_name":"Control and Systems Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/quality-function-deployment","display_name":"Quality function deployment","score":0.9593218564987183},{"id":"https://openalex.org/keywords/edas","display_name":"EDAS","score":0.8764691948890686},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6560831069946289},{"id":"https://openalex.org/keywords/weighting","display_name":"Weighting","score":0.5946333408355713},{"id":"https://openalex.org/keywords/house-of-quality","display_name":"House of Quality","score":0.5915665626525879},{"id":"https://openalex.org/keywords/ranking","display_name":"Ranking (information retrieval)","score":0.5538187026977539},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.516883134841919},{"id":"https://openalex.org/keywords/prioritization","display_name":"Prioritization","score":0.4956012964248657},{"id":"https://openalex.org/keywords/function","display_name":"Function (biology)","score":0.4647376537322998},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.4234328866004944},{"id":"https://openalex.org/keywords/new-product-development","display_name":"New product development","score":0.3916299641132355},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.3071189224720001},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.23291775584220886},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.17467370629310608},{"id":"https://openalex.org/keywords/management-science","display_name":"Management science","score":0.1364290714263916},{"id":"https://openalex.org/keywords/service-quality","display_name":"Service quality","score":0.10239395499229431},{"id":"https://openalex.org/keywords/estimation-of-distribution-algorithm","display_name":"Estimation of distribution algorithm","score":0.08305692672729492}],"concepts":[{"id":"https://openalex.org/C86992474","wikidata":"https://www.wikidata.org/wiki/Q763591","display_name":"Quality function deployment","level":3,"score":0.9593218564987183},{"id":"https://openalex.org/C49284225","wikidata":"https://www.wikidata.org/wiki/Q5322829","display_name":"EDAS","level":3,"score":0.8764691948890686},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6560831069946289},{"id":"https://openalex.org/C183115368","wikidata":"https://www.wikidata.org/wiki/Q856577","display_name":"Weighting","level":2,"score":0.5946333408355713},{"id":"https://openalex.org/C76471051","wikidata":"https://www.wikidata.org/wiki/Q763591","display_name":"House of Quality","level":5,"score":0.5915665626525879},{"id":"https://openalex.org/C189430467","wikidata":"https://www.wikidata.org/wiki/Q7293293","display_name":"Ranking (information retrieval)","level":2,"score":0.5538187026977539},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.516883134841919},{"id":"https://openalex.org/C2777615720","wikidata":"https://www.wikidata.org/wiki/Q11888847","display_name":"Prioritization","level":2,"score":0.4956012964248657},{"id":"https://openalex.org/C14036430","wikidata":"https://www.wikidata.org/wiki/Q3736076","display_name":"Function (biology)","level":2,"score":0.4647376537322998},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.4234328866004944},{"id":"https://openalex.org/C19351080","wikidata":"https://www.wikidata.org/wiki/Q1395034","display_name":"New product development","level":2,"score":0.3916299641132355},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.3071189224720001},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.23291775584220886},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.17467370629310608},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.1364290714263916},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.10239395499229431},{"id":"https://openalex.org/C162500139","wikidata":"https://www.wikidata.org/wiki/Q2835887","display_name":"Estimation of distribution algorithm","level":2,"score":0.08305692672729492},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.0},{"id":"https://openalex.org/C126838900","wikidata":"https://www.wikidata.org/wiki/Q77604","display_name":"Radiology","level":1,"score":0.0},{"id":"https://openalex.org/C101276457","wikidata":"https://www.wikidata.org/wiki/Q5196474","display_name":"Customer retention","level":4,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.0},{"id":"https://openalex.org/C136264566","wikidata":"https://www.wikidata.org/wiki/Q159810","display_name":"Economy","level":1,"score":0.0},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C78458016","wikidata":"https://www.wikidata.org/wiki/Q840400","display_name":"Evolutionary biology","level":1,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.15388/21-infor455","is_oa":true,"landing_page_url":"https://doi.org/10.15388/21-infor455","pdf_url":"https://informatica.vu.lt/journal/INFORMATICA/article/1224/file/pdf","source":{"id":"https://openalex.org/S57195646","display_name":"Informatica","issn_l":"0868-4952","issn":["0868-4952","1822-8844"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310318577","host_organization_name":"IOS Press","host_organization_lineage":["https://openalex.org/P4310318577"],"host_organization_lineage_names":["IOS Press"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Informatica","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.15388/21-infor455","is_oa":true,"landing_page_url":"https://doi.org/10.15388/21-infor455","pdf_url":"https://informatica.vu.lt/journal/INFORMATICA/article/1224/file/pdf","source":{"id":"https://openalex.org/S57195646","display_name":"Informatica","issn_l":"0868-4952","issn":["0868-4952","1822-8844"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310318577","host_organization_name":"IOS Press","host_organization_lineage":["https://openalex.org/P4310318577"],"host_organization_lineage_names":["IOS Press"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Informatica","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.5799999833106995}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3181106751.pdf","grobid_xml":"https://content.openalex.org/works/W3181106751.grobid-xml"},"referenced_works_count":55,"referenced_works":["https://openalex.org/W78738528","https://openalex.org/W654080590","https://openalex.org/W2015093105","https://openalex.org/W2018158011","https://openalex.org/W2042774699","https://openalex.org/W2051224863","https://openalex.org/W2056258586","https://openalex.org/W2073237559","https://openalex.org/W2153784765","https://openalex.org/W2157041604","https://openalex.org/W2259660946","https://openalex.org/W2274298652","https://openalex.org/W2302915988","https://openalex.org/W2334616541","https://openalex.org/W2403747703","https://openalex.org/W2528820823","https://openalex.org/W2553269151","https://openalex.org/W2554500981","https://openalex.org/W2615148685","https://openalex.org/W2733452098","https://openalex.org/W2737448931","https://openalex.org/W2744102091","https://openalex.org/W2745445619","https://openalex.org/W2746747652","https://openalex.org/W2762073012","https://openalex.org/W2770978345","https://openalex.org/W2772086604","https://openalex.org/W2802603327","https://openalex.org/W2805057704","https://openalex.org/W2810443814","https://openalex.org/W2894597827","https://openalex.org/W2895183040","https://openalex.org/W2931869651","https://openalex.org/W2942673108","https://openalex.org/W2952509738","https://openalex.org/W2970149936","https://openalex.org/W2972380256","https://openalex.org/W2974244270","https://openalex.org/W2977960681","https://openalex.org/W2997067188","https://openalex.org/W3003530773","https://openalex.org/W3005259035","https://openalex.org/W3012791743","https://openalex.org/W3014718231","https://openalex.org/W3017551774","https://openalex.org/W3023728841","https://openalex.org/W3025292881","https://openalex.org/W3037417415","https://openalex.org/W3048680680","https://openalex.org/W3083037119","https://openalex.org/W3084126285","https://openalex.org/W3087601481","https://openalex.org/W3100625134","https://openalex.org/W3109095376","https://openalex.org/W4245152641"],"related_works":["https://openalex.org/W1487443159","https://openalex.org/W176997299","https://openalex.org/W2083668094","https://openalex.org/W1541385977","https://openalex.org/W4313202137","https://openalex.org/W2167080021","https://openalex.org/W3169238940","https://openalex.org/W2160867633","https://openalex.org/W3181106751","https://openalex.org/W1663924104"],"abstract_inverted_index":{"Quality":[0],"function":[1],"deployment":[2],"(QFD)":[3],"is":[4,73,110,129,148,153],"an":[5],"effective":[6],"product":[7],"development":[8],"and":[9,22,49,63,103,150,159,190],"management":[10],"tool,":[11],"which":[12],"has":[13],"been":[14],"broadly":[15],"applied":[16],"in":[17,30,42,196],"various":[18],"industries":[19],"to":[20,75,87,112,131,155],"develop":[21],"improve":[23],"products":[24],"or":[25],"services.":[26],"Nonetheless,":[27],"when":[28],"used":[29],"real":[31],"situations,":[32],"the":[33,77,90,98,107,114,133,157,162,170],"traditional":[34],"QFD":[35,58,164],"method":[36,72,109,128,174],"shows":[37],"some":[38],"important":[39],"weaknesses,":[40],"especially":[41],"describing":[43],"experts\u2019":[44,179],"opinions,":[45],"weighting":[46],"customer":[47,101,137],"requirements,":[48],"ranking":[50],"engineering":[51,80,104,119,194],"characteristics.":[52,81,105,120],"In":[53],"this":[54],"study,":[55],"a":[56,140,151,187],"new":[57],"approach":[59],"integrating":[60],"linguistic":[61,83,172],"Z-numbers":[62,84],"evaluation":[64,92,181],"based":[65],"on":[66,97],"distance":[67],"from":[68],"average":[69],"solution":[70],"(EDAS)":[71],"proposed":[74,163,171],"determine":[76],"prioritization":[78,192],"of":[79,118,136,143,161,193],"Specially,":[82],"are":[85],"adopted":[86],"deal":[88],"with":[89],"vague":[91],"information":[93,182],"provided":[94],"by":[95],"experts":[96],"relationships":[99],"among":[100],"requirements":[102],"Then,":[106],"EDAS":[108],"extended":[111],"estimate":[113],"final":[115],"priority":[116],"ratings":[117],"Additionally,":[121],"stepwise":[122],"weight":[123],"assessment":[124],"ratio":[125],"analysis":[126],"(SWARA)":[127],"employed":[130],"derive":[132],"relative":[134],"weights":[135],"requirements.":[138],"Finally,":[139],"practical":[141],"case":[142],"Panda":[144],"shared":[145],"car":[146],"design":[147],"introduced":[149],"comparison":[152],"conducted":[154],"verify":[156],"feasibility":[158],"effectiveness":[160],"approach.":[165],"The":[166],"results":[167],"show":[168],"that":[169],"Z-EDAS":[173],"can":[175],"not":[176],"only":[177],"represent":[178],"interrelation":[180],"flexibly,":[183],"but":[184],"also":[185],"produce":[186],"more":[188],"reasonable":[189],"reliable":[191],"characteristics":[195],"QFD.":[197]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":6},{"year":2023,"cited_by_count":11},{"year":2022,"cited_by_count":6},{"year":2021,"cited_by_count":1}],"updated_date":"2026-04-13T07:58:08.660418","created_date":"2025-10-10T00:00:00"}
