{"id":"https://openalex.org/W4414319216","doi":"https://doi.org/10.1515/icom-2025-0006","title":"Social media in crisis communication: insights from peace operations on the African continent","display_name":"Social media in crisis communication: insights from peace operations on the African continent","publication_year":2025,"publication_date":"2025-08-01","ids":{"openalex":"https://openalex.org/W4414319216","doi":"https://doi.org/10.1515/icom-2025-0006"},"language":"en","primary_location":{"id":"doi:10.1515/icom-2025-0006","is_oa":true,"landing_page_url":"https://doi.org/10.1515/icom-2025-0006","pdf_url":null,"source":{"id":"https://openalex.org/S4210235838","display_name":"i-com","issn_l":"1618-162X","issn":["1618-162X","2196-6826"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319967","host_organization_name":"R. Oldenbourg Verlag","host_organization_lineage":["https://openalex.org/P4310319967"],"host_organization_lineage_names":["R. Oldenbourg Verlag"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"i-com","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://doi.org/10.1515/icom-2025-0006","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5058774833","display_name":"Thea Riebe","orcid":"https://orcid.org/0000-0003-3210-6734"},"institutions":[{"id":"https://openalex.org/I31512782","display_name":"Technische Universit\u00e4t Darmstadt","ror":"https://ror.org/05n911h24","country_code":"DE","type":"education","lineage":["https://openalex.org/I31512782"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Thea Riebe","raw_affiliation_strings":["Science and Technology for Peace and Security (PEASEC) , Computer Science , Technical University of Darmstadt , Darmstadt , Germany"],"raw_orcid":"https://orcid.org/0000-0003-3210-6734","affiliations":[{"raw_affiliation_string":"Science and Technology for Peace and Security (PEASEC) , Computer Science , Technical University of Darmstadt , Darmstadt , Germany","institution_ids":["https://openalex.org/I31512782"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5042499490","display_name":"Laura Gianna Guntrum","orcid":"https://orcid.org/0000-0002-9540-2488"},"institutions":[{"id":"https://openalex.org/I31512782","display_name":"Technische Universit\u00e4t Darmstadt","ror":"https://ror.org/05n911h24","country_code":"DE","type":"education","lineage":["https://openalex.org/I31512782"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Laura Gianna Guntrum","raw_affiliation_strings":["Science and Technology for Peace and Security (PEASEC) , Computer Science , Technical University of Darmstadt , Darmstadt , Germany"],"raw_orcid":"https://orcid.org/0000-0002-9540-2488","affiliations":[{"raw_affiliation_string":"Science and Technology for Peace and Security (PEASEC) , Computer Science , Technical University of Darmstadt , Darmstadt , Germany","institution_ids":["https://openalex.org/I31512782"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5056828247","display_name":"Lilian Reichert","orcid":null},"institutions":[{"id":"https://openalex.org/I31512782","display_name":"Technische Universit\u00e4t Darmstadt","ror":"https://ror.org/05n911h24","country_code":"DE","type":"education","lineage":["https://openalex.org/I31512782"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Lilian Reichert","raw_affiliation_strings":["Science and Technology for Peace and Security (PEASEC) , Computer Science , Technical University of Darmstadt , Darmstadt , Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Science and Technology for Peace and Security (PEASEC) , Computer Science , Technical University of Darmstadt , Darmstadt , Germany","institution_ids":["https://openalex.org/I31512782"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5026464027","display_name":"Christian Reuter","orcid":"https://orcid.org/0000-0003-1920-038X"},"institutions":[{"id":"https://openalex.org/I31512782","display_name":"Technische Universit\u00e4t Darmstadt","ror":"https://ror.org/05n911h24","country_code":"DE","type":"education","lineage":["https://openalex.org/I31512782"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Christian Reuter","raw_affiliation_strings":["Science and Technology for Peace and Security (PEASEC) , Computer Science , Technical University of Darmstadt , Darmstadt , Germany"],"raw_orcid":"https://orcid.org/0000-0003-1920-038X","affiliations":[{"raw_affiliation_string":"Science and Technology for Peace and Security (PEASEC) , Computer Science , Technical University of Darmstadt , Darmstadt , Germany","institution_ids":["https://openalex.org/I31512782"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I31512782"],"apc_list":null,"apc_paid":null,"fwci":2.2953,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.89239949,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":94,"max":97},"biblio":{"volume":"24","issue":"2","first_page":"363","last_page":"384"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10557","display_name":"Social Media and Politics","score":0.98580002784729,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10557","display_name":"Social Media and Politics","score":0.98580002784729,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11121","display_name":"Public Relations and Crisis Communication","score":0.9745000004768372,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10133","display_name":"Media Studies and Communication","score":0.955299973487854,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.6759999990463257},{"id":"https://openalex.org/keywords/affordance","display_name":"Affordance","score":0.6061999797821045},{"id":"https://openalex.org/keywords/politics","display_name":"Politics","score":0.5552999973297119},{"id":"https://openalex.org/keywords/focus","display_name":"Focus (optics)","score":0.42750000953674316},{"id":"https://openalex.org/keywords/qualitative-analysis","display_name":"Qualitative analysis","score":0.4027999937534332},{"id":"https://openalex.org/keywords/dissemination","display_name":"Dissemination","score":0.37700000405311584},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.3686999976634979},{"id":"https://openalex.org/keywords/social-conflict","display_name":"Social conflict","score":0.35530000925064087}],"concepts":[{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.6759999990463257},{"id":"https://openalex.org/C194995250","wikidata":"https://www.wikidata.org/wiki/Q531136","display_name":"Affordance","level":2,"score":0.6061999797821045},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.5552999973297119},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.5401999950408936},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.49470001459121704},{"id":"https://openalex.org/C192209626","wikidata":"https://www.wikidata.org/wiki/Q190909","display_name":"Focus (optics)","level":2,"score":0.42750000953674316},{"id":"https://openalex.org/C3018587665","wikidata":"https://www.wikidata.org/wiki/Q7268696","display_name":"Qualitative analysis","level":3,"score":0.4027999937534332},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.3874000012874603},{"id":"https://openalex.org/C101780184","wikidata":"https://www.wikidata.org/wiki/Q840576","display_name":"Dissemination","level":2,"score":0.37700000405311584},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.3686999976634979},{"id":"https://openalex.org/C98528937","wikidata":"https://www.wikidata.org/wiki/Q2672648","display_name":"Social conflict","level":3,"score":0.35530000925064087},{"id":"https://openalex.org/C138921699","wikidata":"https://www.wikidata.org/wiki/Q47555","display_name":"Political economy","level":1,"score":0.3386000096797943},{"id":"https://openalex.org/C17632256","wikidata":"https://www.wikidata.org/wiki/Q1076968","display_name":"Digital media","level":2,"score":0.32350000739097595},{"id":"https://openalex.org/C87156501","wikidata":"https://www.wikidata.org/wiki/Q7268708","display_name":"Qualitative property","level":2,"score":0.32100000977516174},{"id":"https://openalex.org/C552854447","wikidata":"https://www.wikidata.org/wiki/Q131201","display_name":"Sustainable development","level":2,"score":0.289000004529953},{"id":"https://openalex.org/C48103436","wikidata":"https://www.wikidata.org/wiki/Q599031","display_name":"State (computer science)","level":2,"score":0.2833999991416931},{"id":"https://openalex.org/C53001019","wikidata":"https://www.wikidata.org/wiki/Q1920219","display_name":"Social issues","level":2,"score":0.27889999747276306},{"id":"https://openalex.org/C56995899","wikidata":"https://www.wikidata.org/wiki/Q1126687","display_name":"Focus group","level":2,"score":0.2766000032424927},{"id":"https://openalex.org/C2776058685","wikidata":"https://www.wikidata.org/wiki/Q378874","display_name":"Crisis communication","level":2,"score":0.26510000228881836},{"id":"https://openalex.org/C67363961","wikidata":"https://www.wikidata.org/wiki/Q5268834","display_name":"Information and Communications Technology","level":2,"score":0.2644999921321869}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1515/icom-2025-0006","is_oa":true,"landing_page_url":"https://doi.org/10.1515/icom-2025-0006","pdf_url":null,"source":{"id":"https://openalex.org/S4210235838","display_name":"i-com","issn_l":"1618-162X","issn":["1618-162X","2196-6826"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319967","host_organization_name":"R. Oldenbourg Verlag","host_organization_lineage":["https://openalex.org/P4310319967"],"host_organization_lineage_names":["R. Oldenbourg Verlag"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"i-com","raw_type":"journal-article"},{"id":"pmh:oai:tubiblio.ulb.tu-darmstadt.de:159489","is_oa":false,"landing_page_url":"http://tubiblio.ulb.tu-darmstadt.de/view/person/Riebe=3AThea=3A=3A.html>","pdf_url":null,"source":{"id":"https://openalex.org/S4377196390","display_name":"TUbilio (Technical University of Darmstadt)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I31512782","host_organization_name":"Technische Universit\u00e4t Darmstadt","host_organization_lineage":["https://openalex.org/I31512782"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":null,"raw_type":"Artikel"},{"id":"pmh:oai:doaj.org/article:86b551a3151d499caf900d05f5ffb5e9","is_oa":true,"landing_page_url":"https://doaj.org/article/86b551a3151d499caf900d05f5ffb5e9","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"i-com, Vol 24, Iss 2, Pp 363-384 (2025)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.1515/icom-2025-0006","is_oa":true,"landing_page_url":"https://doi.org/10.1515/icom-2025-0006","pdf_url":null,"source":{"id":"https://openalex.org/S4210235838","display_name":"i-com","issn_l":"1618-162X","issn":["1618-162X","2196-6826"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319967","host_organization_name":"R. Oldenbourg Verlag","host_organization_lineage":["https://openalex.org/P4310319967"],"host_organization_lineage_names":["R. Oldenbourg Verlag"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"i-com","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[{"id":"https://openalex.org/G253075366","display_name":null,"funder_award_id":"01UG2203E","funder_id":"https://openalex.org/F4320321114","funder_display_name":"Bundesministerium f\u00fcr Bildung und Forschung"}],"funders":[{"id":"https://openalex.org/F4320321114","display_name":"Bundesministerium f\u00fcr Bildung und Forschung","ror":"https://ror.org/04pz7b180"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":62,"referenced_works":["https://openalex.org/W200304266","https://openalex.org/W899806763","https://openalex.org/W1516661493","https://openalex.org/W1997329334","https://openalex.org/W2003998314","https://openalex.org/W2010074935","https://openalex.org/W2148073459","https://openalex.org/W2291756486","https://openalex.org/W2339237868","https://openalex.org/W2410891834","https://openalex.org/W2490168367","https://openalex.org/W2490721398","https://openalex.org/W2520013590","https://openalex.org/W2559832918","https://openalex.org/W2561166108","https://openalex.org/W2582097226","https://openalex.org/W2596282021","https://openalex.org/W2613274416","https://openalex.org/W2729250016","https://openalex.org/W2734823615","https://openalex.org/W2758474413","https://openalex.org/W2761846313","https://openalex.org/W2770252021","https://openalex.org/W2793897830","https://openalex.org/W2805058186","https://openalex.org/W2884059235","https://openalex.org/W2901199631","https://openalex.org/W2912724989","https://openalex.org/W2914042544","https://openalex.org/W2941229746","https://openalex.org/W2956991029","https://openalex.org/W2970428539","https://openalex.org/W2990843748","https://openalex.org/W3000446278","https://openalex.org/W3009118286","https://openalex.org/W3014835319","https://openalex.org/W3035771532","https://openalex.org/W3089289530","https://openalex.org/W3094582738","https://openalex.org/W3096372335","https://openalex.org/W3130038139","https://openalex.org/W3164396475","https://openalex.org/W3206013368","https://openalex.org/W4225709883","https://openalex.org/W4226120537","https://openalex.org/W4230929083","https://openalex.org/W4237689203","https://openalex.org/W4241572006","https://openalex.org/W4254289140","https://openalex.org/W4309765371","https://openalex.org/W4309975192","https://openalex.org/W4311735602","https://openalex.org/W4318763645","https://openalex.org/W4361216347","https://openalex.org/W4385407748","https://openalex.org/W4385592218","https://openalex.org/W4385782987","https://openalex.org/W4396827158","https://openalex.org/W4404326194","https://openalex.org/W4409409803","https://openalex.org/W4410049912","https://openalex.org/W4410061280"],"related_works":[],"abstract_inverted_index":{"Abstract":[0],"Social":[1],"media":[2,67,117],"plays":[3],"a":[4,53,79,93,123],"crucial":[5],"role":[6,44,63],"in":[7,17,108,122],"United":[8],"Nations":[9],"(UN)":[10],"peace":[11,71,143],"operations,":[12],"which":[13],"are":[14],"typically":[15],"deployed":[16],"regions":[18],"affected":[19],"by":[20,69],"conflict":[21],"to":[22,46,105],"promote":[23],"peace,":[24],"facilitate":[25],"political":[26],"dialogue,":[27],"and":[28,48,76,103],"support":[29,141],"post-conflict":[30],"reconstruction":[31],"efforts.":[32,144],"The":[33,86],"UN":[34,84],"has":[35],"introduced":[36],"the":[37,40,62,112,134],"concept":[38],"of":[39,64,82,115],"digital":[41],"peacekeeper,":[42],"whose":[43],"is":[45,118],"collect":[47],"analyse":[49],"public":[50],"data,":[51],"with":[52],"particular":[54],"focus":[55],"on":[56,99],"social":[57,66,116,132],"media.":[58],"This":[59],"article":[60],"explores":[61],"official":[65],"use":[68],"African":[70,90],"operations":[72],"(POs)":[73],"between":[74],"2003":[75],"2024":[77],"through":[78],"qualitative":[80],"analysis":[81],"126":[83],"documents.":[85],"findings":[87],"reveal":[88],"that":[89],"POs":[91],"employ":[92],"diverse":[94],"communication":[95,126],"strategy,":[96],"primarily":[97],"centred":[98],"disseminating":[100],"information,":[101],"education,":[102],"access":[104],"reliable":[106],"information":[107],"disrupted":[109],"contexts.":[110],"However,":[111],"full":[113],"potential":[114],"not":[119],"realised,":[120],"resulting":[121],"predominantly":[124],"one-way":[125],"model.":[127],"Using":[128],"affordance":[129],"theory":[130],"for":[131],"media,":[133],"paper":[135],"demonstrates":[136],"how":[137],"bidirectional":[138],"interactions":[139],"could":[140],"sustainable":[142]},"counts_by_year":[{"year":2026,"cited_by_count":1}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-09-19T00:00:00"}