{"id":"https://openalex.org/W3217222252","doi":"https://doi.org/10.1515/icom-2021-0034","title":"User Experience Is All There Is","display_name":"User Experience Is All There Is","publication_year":2021,"publication_date":"2021-11-27","ids":{"openalex":"https://openalex.org/W3217222252","doi":"https://doi.org/10.1515/icom-2021-0034","mag":"3217222252"},"language":"en","primary_location":{"id":"doi:10.1515/icom-2021-0034","is_oa":false,"landing_page_url":"https://doi.org/10.1515/icom-2021-0034","pdf_url":null,"source":{"id":"https://openalex.org/S4210235838","display_name":"i-com","issn_l":"1618-162X","issn":["1618-162X","2196-6826"],"is_oa":false,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319967","host_organization_name":"R. Oldenbourg Verlag","host_organization_lineage":["https://openalex.org/P4310319967"],"host_organization_lineage_names":["R. Oldenbourg Verlag"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"i-com","raw_type":"journal-article"},"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5036518567","display_name":"Marc Hassenzahl","orcid":"https://orcid.org/0000-0001-9798-1762"},"institutions":[{"id":"https://openalex.org/I206895457","display_name":"University of Siegen","ror":"https://ror.org/02azyry73","country_code":"DE","type":"education","lineage":["https://openalex.org/I206895457"]}],"countries":["DE"],"is_corresponding":true,"raw_author_name":"Marc Hassenzahl","raw_affiliation_strings":["Universit\u00e4t Siegen , Siegen , Germany"],"affiliations":[{"raw_affiliation_string":"Universit\u00e4t Siegen , Siegen , Germany","institution_ids":["https://openalex.org/I206895457"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5069969775","display_name":"Michael Burmester","orcid":"https://orcid.org/0000-0002-1056-9968"},"institutions":[{"id":"https://openalex.org/I1283220839","display_name":"Stuttgart Media University","ror":"https://ror.org/022r03w28","country_code":"DE","type":"education","lineage":["https://openalex.org/I1283220839"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Michael Burmester","raw_affiliation_strings":["120207 Hochschule der Medien , Stuttgart , Germany"],"affiliations":[{"raw_affiliation_string":"120207 Hochschule der Medien , Stuttgart , Germany","institution_ids":["https://openalex.org/I1283220839"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5042220809","display_name":"Franz Koller","orcid":null},"institutions":[{"id":"https://openalex.org/I4210136937","display_name":"User Interface Design (Germany)","ror":"https://ror.org/04fjkje50","country_code":"DE","type":"company","lineage":["https://openalex.org/I4210136937"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Franz Koller","raw_affiliation_strings":["User Interface Design , Ludwigsburg , Germany"],"affiliations":[{"raw_affiliation_string":"User Interface Design , Ludwigsburg , Germany","institution_ids":["https://openalex.org/I4210136937"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5036518567"],"corresponding_institution_ids":["https://openalex.org/I206895457"],"apc_list":null,"apc_paid":null,"fwci":2.6099,"has_fulltext":false,"cited_by_count":31,"citation_normalized_percentile":{"value":0.89862233,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":97,"max":99},"biblio":{"volume":"20","issue":"3","first_page":"197","last_page":"213"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9983999729156494,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.9983999729156494,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T14074","display_name":"Persona Design and Applications","score":0.9772999882698059,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9718000292778015,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.9049762487411499},{"id":"https://openalex.org/keywords/german","display_name":"German","score":0.6601483821868896},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.6396448016166687},{"id":"https://openalex.org/keywords/point","display_name":"Point (geometry)","score":0.5404608249664307},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.4476713240146637},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4129467010498047},{"id":"https://openalex.org/keywords/usability-engineering","display_name":"Usability engineering","score":0.41253432631492615},{"id":"https://openalex.org/keywords/user-experience-design","display_name":"User experience design","score":0.41206637024879456},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.2398386001586914},{"id":"https://openalex.org/keywords/history","display_name":"History","score":0.14250773191452026},{"id":"https://openalex.org/keywords/epistemology","display_name":"Epistemology","score":0.11072105169296265},{"id":"https://openalex.org/keywords/philosophy","display_name":"Philosophy","score":0.07197731733322144},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.05525106191635132}],"concepts":[{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.9049762487411499},{"id":"https://openalex.org/C154775046","wikidata":"https://www.wikidata.org/wiki/Q188","display_name":"German","level":2,"score":0.6601483821868896},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.6396448016166687},{"id":"https://openalex.org/C28719098","wikidata":"https://www.wikidata.org/wiki/Q44946","display_name":"Point (geometry)","level":2,"score":0.5404608249664307},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.4476713240146637},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4129467010498047},{"id":"https://openalex.org/C100302975","wikidata":"https://www.wikidata.org/wiki/Q1642623","display_name":"Usability engineering","level":3,"score":0.41253432631492615},{"id":"https://openalex.org/C201025465","wikidata":"https://www.wikidata.org/wiki/Q11248500","display_name":"User experience design","level":2,"score":0.41206637024879456},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.2398386001586914},{"id":"https://openalex.org/C95457728","wikidata":"https://www.wikidata.org/wiki/Q309","display_name":"History","level":0,"score":0.14250773191452026},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.11072105169296265},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.07197731733322144},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.05525106191635132},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1515/icom-2021-0034","is_oa":false,"landing_page_url":"https://doi.org/10.1515/icom-2021-0034","pdf_url":null,"source":{"id":"https://openalex.org/S4210235838","display_name":"i-com","issn_l":"1618-162X","issn":["1618-162X","2196-6826"],"is_oa":false,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310319967","host_organization_name":"R. Oldenbourg Verlag","host_organization_lineage":["https://openalex.org/P4310319967"],"host_organization_lineage_names":["R. Oldenbourg Verlag"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"i-com","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":77,"referenced_works":["https://openalex.org/W90397778","https://openalex.org/W110960480","https://openalex.org/W133841136","https://openalex.org/W1509119510","https://openalex.org/W1525275561","https://openalex.org/W1587458584","https://openalex.org/W1591874006","https://openalex.org/W1607334069","https://openalex.org/W1787442784","https://openalex.org/W1817020122","https://openalex.org/W1884146298","https://openalex.org/W1887190954","https://openalex.org/W1932216834","https://openalex.org/W1981218019","https://openalex.org/W1983786736","https://openalex.org/W1984274464","https://openalex.org/W1986297427","https://openalex.org/W1987027801","https://openalex.org/W1987970830","https://openalex.org/W1989081390","https://openalex.org/W1993933064","https://openalex.org/W1998515403","https://openalex.org/W2004603793","https://openalex.org/W2004946470","https://openalex.org/W2005639687","https://openalex.org/W2020431212","https://openalex.org/W2020639717","https://openalex.org/W2027120589","https://openalex.org/W2037057633","https://openalex.org/W2041399402","https://openalex.org/W2042115710","https://openalex.org/W2043365610","https://openalex.org/W2056979375","https://openalex.org/W2062299969","https://openalex.org/W2076856570","https://openalex.org/W2087615533","https://openalex.org/W2097104268","https://openalex.org/W2109475526","https://openalex.org/W2135561422","https://openalex.org/W2136575111","https://openalex.org/W2141846678","https://openalex.org/W2146781683","https://openalex.org/W2164912151","https://openalex.org/W2167712474","https://openalex.org/W2227357771","https://openalex.org/W2295120904","https://openalex.org/W2337585718","https://openalex.org/W2346508476","https://openalex.org/W2398242774","https://openalex.org/W2528160573","https://openalex.org/W2539262079","https://openalex.org/W2554742542","https://openalex.org/W2592027276","https://openalex.org/W2594657437","https://openalex.org/W2760098561","https://openalex.org/W2883231496","https://openalex.org/W2892332087","https://openalex.org/W2893035652","https://openalex.org/W2943028413","https://openalex.org/W2943610652","https://openalex.org/W2978290650","https://openalex.org/W3016931615","https://openalex.org/W3032492946","https://openalex.org/W3100829425","https://openalex.org/W3114836027","https://openalex.org/W3173644584","https://openalex.org/W3198109825","https://openalex.org/W4232623100","https://openalex.org/W4241483628","https://openalex.org/W4242883546","https://openalex.org/W4249654063","https://openalex.org/W4298102205","https://openalex.org/W4301425163","https://openalex.org/W4396495648","https://openalex.org/W6605577446","https://openalex.org/W6630395693","https://openalex.org/W6826948680"],"related_works":["https://openalex.org/W1560142508","https://openalex.org/W2071861739","https://openalex.org/W4253383846","https://openalex.org/W2024422252","https://openalex.org/W2351791939","https://openalex.org/W4232244711","https://openalex.org/W2004547170","https://openalex.org/W2622976019","https://openalex.org/W1602954637","https://openalex.org/W2005231609"],"abstract_inverted_index":{"Abstract":[0],"Twenty":[1],"years":[2,85],"ago,":[3],"we":[4,62,93],"published":[5],"an":[6,101],"article":[7],"in":[8],"the":[9,13,73,116,121],"first":[10],"issue":[11],"of":[12,41,75,115],"i-com":[14],"entitled":[15],"\u201cUsability":[16,26],"ist":[17],"nicht":[18],"alles\u201d":[19],"(Burmester":[20],"et":[21],"al.,":[22],"2002),":[23],"that":[24,52,68,92],"is,":[25],"isn\u2019t":[27],"everything\u201d.":[28],"This":[29],"was":[30,46,53],"certainly":[31],"a":[32,95,105],"provocative":[33],"title.":[34],"For":[35],"most":[36],"German":[37],"researchers":[38],"and":[39,50,81,107,132],"practitioners":[40],"Human-Computer":[42],"Interaction":[43],"(HCI)":[44],"usability":[45],"all":[47,51],"there":[48,69],"is":[49,70],"ever":[54],"needed":[55],"to":[56,72,90,103,112,127],"guarantee":[57],"humane":[58],"technology.":[59],"Back":[60],"then,":[61],"profoundly":[63],"disagreed.":[64],"We":[65],"were":[66],"convinced":[67],"more":[71],"quality":[74],"interactive":[76],"technology":[77],"than":[78],"mere":[79],"effectiveness":[80],"efficiency.":[82],"Now,":[83],"twenty":[84],"later":[86],"it":[87],"seems":[88],"safe":[89],"say":[91],"had":[94],"point.":[96],"Let\u2019s":[97],"take":[98,104,113],"this":[99],"as":[100,124,126],"opportunity":[102],"brief":[106],"utterly":[108],"anecdotal":[109],"look":[110],"back,":[111],"stock":[114],"current":[117],"perspective":[118],"on":[119],"designing":[120],"(user)":[122],"experience,":[123],"well":[125],"discuss":[128],"some":[129],"future":[130],"opportunities":[131],"challenges.":[133]},"counts_by_year":[{"year":2025,"cited_by_count":11},{"year":2024,"cited_by_count":10},{"year":2023,"cited_by_count":5},{"year":2022,"cited_by_count":5}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}