{"id":"https://openalex.org/W2139453092","doi":"https://doi.org/10.1504/ijstm.2010.032081","title":"Developing integrated e-tourism services for cultural heritage destinations","display_name":"Developing integrated e-tourism services for cultural heritage destinations","publication_year":2010,"publication_date":"2010-01-01","ids":{"openalex":"https://openalex.org/W2139453092","doi":"https://doi.org/10.1504/ijstm.2010.032081","mag":"2139453092"},"language":"en","primary_location":{"id":"doi:10.1504/ijstm.2010.032081","is_oa":false,"landing_page_url":"https://doi.org/10.1504/ijstm.2010.032081","pdf_url":null,"source":{"id":"https://openalex.org/S154565395","display_name":"International Journal of Services Technology and Management","issn_l":"1460-6720","issn":["1460-6720","1741-525X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310317825","host_organization_name":"Inderscience Publishers","host_organization_lineage":["https://openalex.org/P4310317825"],"host_organization_lineage_names":["Inderscience Publishers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Services Technology and Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5072697363","display_name":"Krassimira Paskaleva","orcid":"https://orcid.org/0000-0003-2798-3302"},"institutions":[{"id":"https://openalex.org/I28407311","display_name":"University of Manchester","ror":"https://ror.org/027m9bs27","country_code":"GB","type":"education","lineage":["https://openalex.org/I28407311"]},{"id":"https://openalex.org/I4210087370","display_name":"Applied Materials (United Kingdom)","ror":"https://ror.org/006471y50","country_code":"GB","type":"company","lineage":["https://openalex.org/I193427800","https://openalex.org/I4210087370"]},{"id":"https://openalex.org/I4210099374","display_name":"Space Research Institute","ror":"https://ror.org/015zbz228","country_code":"UA","type":"facility","lineage":["https://openalex.org/I149851306","https://openalex.org/I4210099374"]}],"countries":["GB","UA"],"is_corresponding":true,"raw_author_name":"Krassimira Antonova Paskaleva","raw_affiliation_strings":["Institute for Technology Assessment and Systems Analysis, Karlsruhe Research Centre, Hermann-von-Helmholtz-Platz 1, 76344 Eggenstein-Leopoldshafen, Germany; Herbert Simon Institute, Manchester Business School, University of Manchester, M13 9PL, UK","Herbert Simon Institute, Manchester Business School, University of Manchester, M13 9PL, UK","Institute for Technology Assessment and Systems Analysis, Karlsruhe Research Centre, Hermann-von-Helmholtz-Platz 1, 76344 Eggenstein-Leopoldshafen, Germany"],"affiliations":[{"raw_affiliation_string":"Institute for Technology Assessment and Systems Analysis, Karlsruhe Research Centre, Hermann-von-Helmholtz-Platz 1, 76344 Eggenstein-Leopoldshafen, Germany; Herbert Simon Institute, Manchester Business School, University of Manchester, M13 9PL, UK","institution_ids":["https://openalex.org/I4210087370"]},{"raw_affiliation_string":"Herbert Simon Institute, Manchester Business School, University of Manchester, M13 9PL, UK","institution_ids":["https://openalex.org/I28407311","https://openalex.org/I4210099374"]},{"raw_affiliation_string":"Institute for Technology Assessment and Systems Analysis, Karlsruhe Research Centre, Hermann-von-Helmholtz-Platz 1, 76344 Eggenstein-Leopoldshafen, Germany","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5029695733","display_name":"Jose Angel Azorin","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Jose Angel Azorin","raw_affiliation_strings":["Institute for Technology Assessment and Systems Analysis, Karlsruhe Research Centre, Hermann-von-Helmholtz-Platz 1, 76344 Eggenstein-Leopoldshafen, Germany"],"affiliations":[{"raw_affiliation_string":"Institute for Technology Assessment and Systems Analysis, Karlsruhe Research Centre, Hermann-von-Helmholtz-Platz 1, 76344 Eggenstein-Leopoldshafen, Germany","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5072697363"],"corresponding_institution_ids":["https://openalex.org/I28407311","https://openalex.org/I4210087370","https://openalex.org/I4210099374"],"apc_list":null,"apc_paid":null,"fwci":3.7285,"has_fulltext":false,"cited_by_count":13,"citation_normalized_percentile":{"value":0.93977198,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"13","issue":"3/4","first_page":"247","last_page":"247"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10055","display_name":"Diverse Aspects of Tourism Research","score":0.9976999759674072,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10055","display_name":"Diverse Aspects of Tourism Research","score":0.9976999759674072,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11410","display_name":"Cultural Industries and Urban Development","score":0.9950000047683716,"subfield":{"id":"https://openalex.org/subfields/3322","display_name":"Urban Studies"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9929999709129333,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/tourism","display_name":"Tourism","score":0.808144211769104},{"id":"https://openalex.org/keywords/cultural-heritage","display_name":"Cultural heritage","score":0.7175216674804688},{"id":"https://openalex.org/keywords/destinations","display_name":"Destinations","score":0.6291390657424927},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5939499735832214},{"id":"https://openalex.org/keywords/promotion","display_name":"Promotion (chess)","score":0.5726473927497864},{"id":"https://openalex.org/keywords/tourism-geography","display_name":"Tourism geography","score":0.5465726852416992},{"id":"https://openalex.org/keywords/cultural-tourism","display_name":"Cultural tourism","score":0.5425143837928772},{"id":"https://openalex.org/keywords/information-and-communications-technology","display_name":"Information and Communications Technology","score":0.525441586971283},{"id":"https://openalex.org/keywords/sustainability","display_name":"Sustainability","score":0.49738529324531555},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.4901338517665863},{"id":"https://openalex.org/keywords/cultural-heritage-management","display_name":"Cultural heritage management","score":0.43091824650764465},{"id":"https://openalex.org/keywords/regional-science","display_name":"Regional science","score":0.3357895314693451},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.22179430723190308},{"id":"https://openalex.org/keywords/geography","display_name":"Geography","score":0.21665114164352417},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.1619257628917694},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.11372986435890198},{"id":"https://openalex.org/keywords/politics","display_name":"Politics","score":0.10773256421089172}],"concepts":[{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.808144211769104},{"id":"https://openalex.org/C60671577","wikidata":"https://www.wikidata.org/wiki/Q210272","display_name":"Cultural heritage","level":2,"score":0.7175216674804688},{"id":"https://openalex.org/C2776687071","wikidata":"https://www.wikidata.org/wiki/Q5265193","display_name":"Destinations","level":3,"score":0.6291390657424927},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5939499735832214},{"id":"https://openalex.org/C98147612","wikidata":"https://www.wikidata.org/wiki/Q215599","display_name":"Promotion (chess)","level":3,"score":0.5726473927497864},{"id":"https://openalex.org/C75545042","wikidata":"https://www.wikidata.org/wiki/Q1350203","display_name":"Tourism geography","level":3,"score":0.5465726852416992},{"id":"https://openalex.org/C2778057375","wikidata":"https://www.wikidata.org/wiki/Q1415049","display_name":"Cultural tourism","level":4,"score":0.5425143837928772},{"id":"https://openalex.org/C67363961","wikidata":"https://www.wikidata.org/wiki/Q5268834","display_name":"Information and Communications Technology","level":2,"score":0.525441586971283},{"id":"https://openalex.org/C66204764","wikidata":"https://www.wikidata.org/wiki/Q219416","display_name":"Sustainability","level":2,"score":0.49738529324531555},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4901338517665863},{"id":"https://openalex.org/C93371752","wikidata":"https://www.wikidata.org/wiki/Q572824","display_name":"Cultural heritage management","level":3,"score":0.43091824650764465},{"id":"https://openalex.org/C148383697","wikidata":"https://www.wikidata.org/wiki/Q1781695","display_name":"Regional science","level":1,"score":0.3357895314693451},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.22179430723190308},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.21665114164352417},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.1619257628917694},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.11372986435890198},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.10773256421089172},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1504/ijstm.2010.032081","is_oa":false,"landing_page_url":"https://doi.org/10.1504/ijstm.2010.032081","pdf_url":null,"source":{"id":"https://openalex.org/S154565395","display_name":"International Journal of Services Technology and Management","issn_l":"1460-6720","issn":["1460-6720","1741-525X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310317825","host_organization_name":"Inderscience Publishers","host_organization_lineage":["https://openalex.org/P4310317825"],"host_organization_lineage_names":["Inderscience Publishers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Services Technology and Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Sustainable cities and communities","score":0.41999998688697815,"id":"https://metadata.un.org/sdg/11"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":25,"referenced_works":["https://openalex.org/W65739654","https://openalex.org/W86892147","https://openalex.org/W167440708","https://openalex.org/W190529794","https://openalex.org/W422338931","https://openalex.org/W596426267","https://openalex.org/W1013999789","https://openalex.org/W1489936571","https://openalex.org/W1492434179","https://openalex.org/W1493849387","https://openalex.org/W1494876737","https://openalex.org/W1772037565","https://openalex.org/W1971194318","https://openalex.org/W1993259333","https://openalex.org/W2031973899","https://openalex.org/W2040526525","https://openalex.org/W2049312487","https://openalex.org/W2050698050","https://openalex.org/W2078124201","https://openalex.org/W2113758205","https://openalex.org/W2126047728","https://openalex.org/W2488962180","https://openalex.org/W2498562072","https://openalex.org/W2612002453","https://openalex.org/W2769773839"],"related_works":["https://openalex.org/W2356871203","https://openalex.org/W4387901730","https://openalex.org/W1603675899","https://openalex.org/W4386560207","https://openalex.org/W2561433308","https://openalex.org/W3116129216","https://openalex.org/W2528365117","https://openalex.org/W3200395357","https://openalex.org/W2473935966","https://openalex.org/W3214617258"],"abstract_inverted_index":{"The":[0,46],"traditional":[1],"approach":[2],"to":[3,93,112],"destination":[4],"promotion":[5],"pursued":[6],"by":[7],"cultural":[8,21,50,85,105],"tourist":[9],"cities":[10],"is":[11,18,23,71,110,118],"in":[12,27,41,114],"need":[13],"of":[14,38,63],"fundamental":[15],"revision.":[16],"It":[17,70],"shown":[19],"that":[20,57,73],"heritage":[22,66,106],"not":[24],"well":[25],"represented":[26],"existing":[28],"e-destination":[29],"platforms":[30],"and":[31,61,81,87,98,107,123],"e-tourism":[32],"services,":[33],"which":[34],"reduces":[35],"the":[36,94,104],"competitiveness":[37,97],"urban":[39],"tourism":[40,51],"an":[42],"increasingly":[43],"digital":[44],"era.":[45],"paper":[47],"discusses":[48],"how":[49],"destinations":[52,86],"can":[53,58,77,91],"develop":[54],"intelligent":[55],"systems":[56],"improve":[59],"access":[60],"use":[62],"their":[64],"local":[65],"using":[67],"integrated":[68],"e-services.":[69,116],"argued":[72],"if":[74],"new":[75],"e-services":[76],"convey":[78],"diverse,":[79],"distributed":[80],"multimedia":[82],"information":[83],"on":[84,120],"sites,":[88],"then":[89],"they":[90],"contribute":[92],"cities'":[95],"long-term":[96],"sustainability.":[99],"Establishing":[100],"close":[101],"links":[102],"between":[103],"ICT":[108],"sectors":[109],"crucial":[111],"innovation":[113],"destinations'":[115],"Discussion":[117],"based":[119],"theoretical":[121],"analysis":[122],"three":[124],"case":[125],"study":[126],"examples":[127],"from":[128],"Europe.":[129]},"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":4},{"year":2021,"cited_by_count":2},{"year":2017,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2012,"cited_by_count":2}],"updated_date":"2026-02-24T19:35:01.260952","created_date":"2025-10-10T00:00:00"}