{"id":"https://openalex.org/W2769649235","doi":"https://doi.org/10.1504/ijbis.2018.10009187","title":"Developing SOA-enabled service agility capabilities: case studies in services industry","display_name":"Developing SOA-enabled service agility capabilities: case studies in services industry","publication_year":2017,"publication_date":"2017-11-21","ids":{"openalex":"https://openalex.org/W2769649235","doi":"https://doi.org/10.1504/ijbis.2018.10009187","mag":"2769649235"},"language":"en","primary_location":{"id":"doi:10.1504/ijbis.2018.10009187","is_oa":false,"landing_page_url":"https://doi.org/10.1504/ijbis.2018.10009187","pdf_url":null,"source":{"id":"https://openalex.org/S146555279","display_name":"International Journal of Business Information Systems","issn_l":"1746-0972","issn":["1746-0972","1746-0980"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310317825","host_organization_name":"Inderscience Publishers","host_organization_lineage":["https://openalex.org/P4310317825"],"host_organization_lineage_names":["Inderscience Publishers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Business Information Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5074512363","display_name":"Jaydeep Mukherjee","orcid":"https://orcid.org/0000-0002-6276-4415"},"institutions":[{"id":"https://openalex.org/I110930757","display_name":"Management Development Institute","ror":"https://ror.org/05cstvk27","country_code":"IN","type":"education","lineage":["https://openalex.org/I110930757"]},{"id":"https://openalex.org/I129798099","display_name":"The NorthCap University","ror":"https://ror.org/0343j7r38","country_code":"IN","type":"education","lineage":["https://openalex.org/I129798099"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Jaydeep Mukherjee","raw_affiliation_strings":["Department of Marketing Management, Management Development Institute, Gurgaon, India","School of Management, NorthCap University, Gurgaon, India"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Marketing Management, Management Development Institute, Gurgaon, India","institution_ids":["https://openalex.org/I110930757"]},{"raw_affiliation_string":"School of Management, NorthCap University, Gurgaon, India","institution_ids":["https://openalex.org/I129798099"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5061390830","display_name":"Sangeeta Shah Bharadwaj","orcid":"https://orcid.org/0000-0001-7955-4660"},"institutions":[{"id":"https://openalex.org/I110930757","display_name":"Management Development Institute","ror":"https://ror.org/05cstvk27","country_code":"IN","type":"education","lineage":["https://openalex.org/I110930757"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Sangeeta Shah Bharadwaj","raw_affiliation_strings":["Department of Information Management, Management Development Institute, Gurgaon, India","Department of Information Management, Management Development Institute, Gurgaon, India;"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Information Management, Management Development Institute, Gurgaon, India","institution_ids":["https://openalex.org/I110930757"]},{"raw_affiliation_string":"Department of Information Management, Management Development Institute, Gurgaon, India;","institution_ids":["https://openalex.org/I110930757"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5110963732","display_name":"Aparna Raman","orcid":null},"institutions":[{"id":"https://openalex.org/I110930757","display_name":"Management Development Institute","ror":"https://ror.org/05cstvk27","country_code":"IN","type":"education","lineage":["https://openalex.org/I110930757"]},{"id":"https://openalex.org/I129798099","display_name":"The NorthCap University","ror":"https://ror.org/0343j7r38","country_code":"IN","type":"education","lineage":["https://openalex.org/I129798099"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Aparna Raman","raw_affiliation_strings":["School of Management, NorthCap University, Gurgaon, India","Department of Marketing Management, Management Development Institute, Gurgaon, India"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management, NorthCap University, Gurgaon, India","institution_ids":["https://openalex.org/I129798099"]},{"raw_affiliation_string":"Department of Marketing Management, Management Development Institute, Gurgaon, India","institution_ids":["https://openalex.org/I110930757"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.0128,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.84209887,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":"27","issue":"1","first_page":"21","last_page":"21"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10679","display_name":"Service-Oriented Architecture and Web Services","score":0.9761000275611877,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10679","display_name":"Service-Oriented Architecture and Web Services","score":0.9761000275611877,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9516000151634216,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/service-oriented-architecture","display_name":"Service-oriented architecture","score":0.5215206742286682},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5071926116943359},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.4919145107269287},{"id":"https://openalex.org/keywords/tertiary-sector-of-the-economy","display_name":"Tertiary sector of the economy","score":0.47372809052467346},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.43671494722366333},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.39765217900276184},{"id":"https://openalex.org/keywords/web-service","display_name":"Web service","score":0.2934640049934387},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.2844694256782532},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.1411016881465912}],"concepts":[{"id":"https://openalex.org/C57041688","wikidata":"https://www.wikidata.org/wiki/Q220644","display_name":"Service-oriented architecture","level":3,"score":0.5215206742286682},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5071926116943359},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4919145107269287},{"id":"https://openalex.org/C43246008","wikidata":"https://www.wikidata.org/wiki/Q55638","display_name":"Tertiary sector of the economy","level":2,"score":0.47372809052467346},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.43671494722366333},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.39765217900276184},{"id":"https://openalex.org/C35578498","wikidata":"https://www.wikidata.org/wiki/Q193424","display_name":"Web service","level":2,"score":0.2934640049934387},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.2844694256782532},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.1411016881465912}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1504/ijbis.2018.10009187","is_oa":false,"landing_page_url":"https://doi.org/10.1504/ijbis.2018.10009187","pdf_url":null,"source":{"id":"https://openalex.org/S146555279","display_name":"International Journal of Business Information Systems","issn_l":"1746-0972","issn":["1746-0972","1746-0980"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310317825","host_organization_name":"Inderscience Publishers","host_organization_lineage":["https://openalex.org/P4310317825"],"host_organization_lineage_names":["Inderscience Publishers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Business Information Systems","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.6100000143051147}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2349053596","https://openalex.org/W2356101764","https://openalex.org/W2393908351","https://openalex.org/W2368541240","https://openalex.org/W2348901227","https://openalex.org/W2350773227","https://openalex.org/W2352895524","https://openalex.org/W2484048985","https://openalex.org/W3167780896","https://openalex.org/W2365277898"],"abstract_inverted_index":{"The":[0,16,75],"research":[1,61],"paper":[2,17,48],"explores":[3],"how":[4,86],"information":[5],"technology,":[6],"specifically":[7],"service-oriented":[8],"architecture":[9],"(SOA)-enabled":[10],"service":[11,20,31],"agility":[12,21,83],"capabilities,":[13],"were":[14,53,65],"developed.":[15],"defines":[18],"the":[19,44,60,63,68,79],"capabilities":[22,28,52,88],"(sensing":[23],"and":[24,30,84],"responding)":[25],"using":[26],"dynamic":[27],"theory":[29],"dominant":[32],"logic.":[33],"In":[34],"this":[35],"research,":[36],"we":[37],"present":[38],"two":[39],"case":[40],"studies,":[41],"based":[42],"on":[43,59],"services":[45],"sector.":[46],"This":[47],"explains,":[49],"'how'":[50],"these":[51],"developed":[54,90],"by":[55],"responding":[56],"organisations.":[57],"Based":[58],"results,":[62],"propositions":[64],"proposed.":[66],"Further,":[67],"model":[69],"was":[70],"supported":[71],"through":[72],"thematic":[73],"analysis.":[74],"study":[76],"contributes":[77],"towards":[78],"knowledge":[80],"base":[81],"of":[82],"reveals":[85],"SOA-enabled":[87],"are":[89],"to":[91],"achieve":[92],"agile":[93],"services.":[94]},"counts_by_year":[{"year":2021,"cited_by_count":1},{"year":2019,"cited_by_count":2}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}