{"id":"https://openalex.org/W3120670459","doi":"https://doi.org/10.14704/web/v18si01/web18004","title":"A Product Pain-Pleasure Framework for Software Product Design in the Usability and User Experience Domains","display_name":"A Product Pain-Pleasure Framework for Software Product Design in the Usability and User Experience Domains","publication_year":2021,"publication_date":"2021-01-13","ids":{"openalex":"https://openalex.org/W3120670459","doi":"https://doi.org/10.14704/web/v18si01/web18004","mag":"3120670459"},"language":"en","primary_location":{"id":"doi:10.14704/web/v18si01/web18004","is_oa":true,"landing_page_url":"https://doi.org/10.14704/web/v18si01/web18004","pdf_url":null,"source":{"id":"https://openalex.org/S4210195749","display_name":"Webology","issn_l":"1735-188X","issn":["1735-188X"],"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/P4310318996","host_organization_name":"University of Tehran Press","host_organization_lineage":["https://openalex.org/P4310318996"],"host_organization_lineage_names":["University of Tehran Press"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Webology","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://doi.org/10.14704/web/v18si01/web18004","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5030629189","display_name":"Wahidah Hashim","orcid":"https://orcid.org/0000-0002-7661-5146"},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Wahidah Hashim","raw_affiliation_strings":[],"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5072704037","display_name":"Emmanuel O.C. Mkpojiogu","orcid":"https://orcid.org/0000-0003-1436-5986"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Emmanuel O.C. Mkpojiogu","raw_affiliation_strings":[],"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5070504343","display_name":"Azham Hussain","orcid":"https://orcid.org/0000-0001-9169-7621"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Azham Hussain","raw_affiliation_strings":[],"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5027255410","display_name":"Shahrun Nizam Abdul-Aziz","orcid":"https://orcid.org/0000-0001-6332-9362"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Shahrun Nizam Abdul-Aziz","raw_affiliation_strings":[],"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5030629189"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.3974,"has_fulltext":false,"cited_by_count":10,"citation_normalized_percentile":{"value":0.83142367,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"18","issue":"SI01","first_page":"01","last_page":"31"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.8794999718666077,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.8794999718666077,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12496","display_name":"Color perception and design","score":0.8163999915122986,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10648","display_name":"Virtual Reality Applications and Impacts","score":0.8137000203132629,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.8661854267120361},{"id":"https://openalex.org/keywords/user-experience-design","display_name":"User experience design","score":0.783593475818634},{"id":"https://openalex.org/keywords/pleasure","display_name":"Pleasure","score":0.7669559717178345},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5722440481185913},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.5596456527709961},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.5563287138938904},{"id":"https://openalex.org/keywords/pain-and-pleasure","display_name":"Pain and pleasure","score":0.48424336314201355},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.36875906586647034}],"concepts":[{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.8661854267120361},{"id":"https://openalex.org/C201025465","wikidata":"https://www.wikidata.org/wiki/Q11248500","display_name":"User experience design","level":2,"score":0.783593475818634},{"id":"https://openalex.org/C2777113389","wikidata":"https://www.wikidata.org/wiki/Q208195","display_name":"Pleasure","level":2,"score":0.7669559717178345},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5722440481185913},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.5596456527709961},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.5563287138938904},{"id":"https://openalex.org/C86744532","wikidata":"https://www.wikidata.org/wiki/Q7124829","display_name":"Pain and pleasure","level":3,"score":0.48424336314201355},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.36875906586647034},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.14704/web/v18si01/web18004","is_oa":true,"landing_page_url":"https://doi.org/10.14704/web/v18si01/web18004","pdf_url":null,"source":{"id":"https://openalex.org/S4210195749","display_name":"Webology","issn_l":"1735-188X","issn":["1735-188X"],"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/P4310318996","host_organization_name":"University of Tehran Press","host_organization_lineage":["https://openalex.org/P4310318996"],"host_organization_lineage_names":["University of Tehran Press"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Webology","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.14704/web/v18si01/web18004","is_oa":true,"landing_page_url":"https://doi.org/10.14704/web/v18si01/web18004","pdf_url":null,"source":{"id":"https://openalex.org/S4210195749","display_name":"Webology","issn_l":"1735-188X","issn":["1735-188X"],"is_oa":true,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/P4310318996","host_organization_name":"University of Tehran Press","host_organization_lineage":["https://openalex.org/P4310318996"],"host_organization_lineage_names":["University of Tehran Press"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Webology","raw_type":"journal-article"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2017468550","https://openalex.org/W2481777582","https://openalex.org/W1609544859","https://openalex.org/W3031104690","https://openalex.org/W4210988272","https://openalex.org/W2336627693","https://openalex.org/W4386403893","https://openalex.org/W1566011673","https://openalex.org/W2511832335","https://openalex.org/W2488299949"],"abstract_inverted_index":{"This":[0,88],"study":[1,37,143],"utilized":[2],"a":[3,94,128],"literature":[4,10],"review":[5],"strategy":[6],"to":[7,12,17,98,104,147],"examine":[8],"prior":[9],"pertaining":[11],"the":[13,28,36,60,73,91,149,156],"frameworks":[14,42,125],"concerning":[15],"how":[16],"minimize":[18],"users\u2018":[19,115],"pain":[20,135],"and":[21,46,55,66,84,100,139],"maximize":[22],"their":[23],"pleasure":[24,140],"while":[25],"interacting":[26],"with":[27],"designs":[29],"of":[30,35,76,93,134,151,158],"interactive":[31,110,152],"products.":[32],"The":[33,117,142],"findings":[34],"reveal":[38],"that":[39,79,96,112,131,154],"several":[40],"such":[41],"are":[43,47],"in":[44,49],"existence":[45],"mainly":[48],"other":[50,85],"domains":[51],"different":[52],"from":[53,122],"usability":[54,99],"user":[56,77,101,106],"experience.":[57,116],"In":[58],"these,":[59],"emphasis":[61],"were":[62],"mostly":[63],"on":[64],"satisfaction":[65],"dissatisfaction":[67],"criteria":[68],"which":[69],"do":[70],"not":[71],"cover":[72],"broader":[74],"perspectives":[75],"experience":[78,102,107,157],"comprise":[80],"hedonic,":[81],"affective,":[82],"aesthetics":[83],"hedonomic":[86],"facets.":[87],"prompts":[89],"for":[90],"development":[92],"framework":[95,119,130,146],"tailored":[97],"concerns":[103],"enable":[105],"designers":[108],"design":[109,150],"products":[111],"will":[113],"enhance":[114],"proposed":[118],"was":[120],"adapted":[121],"previous":[123],"related":[124],"It":[126],"is":[127,132],"three-factor":[129],"composed":[133],"factors,":[136],"linear":[137],"factors":[138],"factors.":[141],"proposes":[144],"this":[145],"facilitate":[148],"systems":[153],"improves":[155],"users.":[159]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2024,"cited_by_count":5},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}